Lucernex

4,3 (9)
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Uma solução de gestão imobiliária abrangente

Classificação geral

4,3 /5
(9)
Relação qualidade/preço
4,4/5
Recursos
4,2/5
Praticidade
4,1/5
Suporte ao cliente
4/5

89%
dos usuários recomendam este app
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9 avaliações

Anna
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 5.001–10.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Lucernex: delightful, and..

Avaliado em 23/09/2024

Working with lucernex is very intuitive once you figure it out. Until then though it is most...

Working with lucernex is very intuitive once you figure it out. Until then though it is most reccomended to have someone on their support or staff work with you on items.

Vantagens

The user friendly finding of needed information. The people who work on/with lucernex always are willing to find any possible solution for a users case, ease of most configurability, integratable programs, reportability on almost all things

Desvantagens

Cost tracking ability, bidding module does not show capex/internal budget lines to compare bids to, unable to select all to check in as an admin, no punch list built in, project side issues can take a while to resolve

Alternativas consideradas

Salesforce Sales Cloud

Razões para mudar para o Lucernex

Pricing, maintenance of data, and otherwise was not in the decision making process
Nick
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 10.000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Lucernex is great!

Avaliado em 24/09/2024

This is a great product staffed by great and knowledgeable representatives. We're happy customers!

This is a great product staffed by great and knowledgeable representatives. We're happy customers!

Vantagens

Out of the box, it works as advertised with yes initial set up required, but intuitive workflows and processes. Add to that best in class customization and you have both initial and advanced solutions available.

Desvantagens

Support ticket turnaround times are improving, but have historically been slow. When they are fulfilled, it's usually successfully team as the knowledge level on the support team is great.

Kelly
Classificação geral
  • Setor: Veterinária
  • Porte da empresa: 5.001–10.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

My LX Thoughts

Avaliado em 29/02/2024

There are many things that my company wishes LX could do or provide. For example, a flowchart for...

There are many things that my company wishes LX could do or provide. For example, a flowchart for the workflows. We had to make all of those ourselves. I like the system, but I have nothing to compare it too. I just wish the customer service wasn't hit or miss.

Vantagens

I like the workflows and how you can customize forms, pages and templates.

Desvantagens

Customer Service and tickets lack if you don't get the core people. They outsource customer support to places like Brazil. Customer service needs help, why do you make us explain the business impact for support tickets? You have to pay if you want to sit down and pick someone's brain about how to set up something new like the bidding modules.

Amber
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 10.000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Lucernex Software is AWESOME

Avaliado em 24/09/2024

Implementation (through covid) was a bit of a challenge, along with splitting the portfolios for...

Implementation (through covid) was a bit of a challenge, along with splitting the portfolios for the go live schedule, but was still successful. Post Go-Live, the Managed services and support teams have been wonderful. Highly recommend the Managed Services to any one that asks (and those that don't)!

Vantagens

I love the customizability and the ease of user interface. The help section is great along with the Dashboard options.

Desvantagens

Security user setup is difficult and needs to be more Admin friendly. Also need to Drag and Drop feature for documents!

Patrick
Classificação geral
  • Setor: Bancos
  • Porte da empresa: 10.000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A Powerful Tool

Avaliado em 24/09/2024

It's a lot to learn at first and can feel like a constant journey at times. However, I've been...

It's a lot to learn at first and can feel like a constant journey at times. However, I've been using it for 5 years now and it's capabilities still surprise me.

Vantagens

It's customizability, flexibility and reporting.

Desvantagens

Some inconsistent features and support frustrations.

Kendra
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 10.000+ funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Lucernex review

Avaliado em 24/09/2024

Overall its been great. People are friendly and honest.

Overall its been great. People are friendly and honest.

Vantagens

Its customizable to our companies needs.

Desvantagens

still dealing with reporting issues and datamart

Crosby
Classificação geral
  • Setor: Aparelhos médicos
  • Porte da empresa: 10.000+ funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Liking Lucernex

Avaliado em 24/09/2024

Overall its a positive experience with a few suggestions for improvement.

Overall its a positive experience with a few suggestions for improvement.

Vantagens

I like the functionality of the ASC 842 schedules and ability to customize the payment options

Desvantagens

I think the reports could be more streamlined. I find myself needing to run multiple reports to get the information I need.

Charlotte
Classificação geral
  • Setor: Rádio e televisão
  • Porte da empresa: 501–1.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Leasing made Easy

Avaliado em 05/03/2024

LOVE IT!!!!! The software is so easy to use and you can easily have all the major data you need...

LOVE IT!!!!! The software is so easy to use and you can easily have all the major data you need on a lease available on the Summary Page.

Vantagens

Very user friendly, reports are easy to run and change based on data needs.

Desvantagens

When it times out due to not being used after 15 min or so.

Kelly
Classificação geral
  • Setor: Educação superior
  • Porte da empresa: 5.001–10.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Overall great

Avaliado em 23/09/2024

After initial configuration, it's been great.

After initial configuration, it's been great.

Vantagens

Customization of almost everything; variety of reporting outputs; ability to have automation; the ability to report on everything

Desvantagens

User interface; users allowed to check out workflows and documents but not check in