Avaliações do Mosaic

We use Mosaic to report on point-in-time metrics (e.g. how much ARR we had in January), which our CRM cannot do. With this, we can automate our retention/churn rates and other important metrics we had to calculate manually before. It's helped us deepen our insights into company performance + reduce workload on manual tasks so we have more time to focus on strategy. It's very easy to use and set up, I like that it has the ability to apply global filters to a dashboard -- this simplifies both live updates and our monthly/quarterly updates to SLT. It's become something I use as part of my everyday work.

We integrate with our CRM + Finance tools and they also have the ability to integrate with data warehouses so you can build data models outside of the software. Their Metric Builder feature is really helpful and allows deeper customization + automation of daily reports. Their support staff are quick to respond and are able to resolve most requests.

What do you dislike about Mosaic Tech?
In a recent update, the product became slower to load - however I'm sure they're working on a fix. I also wish they allowed larger file sizes for CSV uploads.

Easy to get a model going and connect to existing data sources - intuitive, faster than building something robust in Excel. Fantastic customer support.

Growing pains - some core features not released, some bugs/glitches (scary - calculators shouldn't break), little items that are work in progress (e.g. correctly sizing legends in charts)

Mosaic is very dynamic and was so easy to connect to our accounting and CRM system. It has so many built-in dashboards and built-in metrics as well as customizable dashboards that you can tailor to your business.

One thing Mosaic can improve on is it's headcount planning module. As I grow I hope the company can grow and the solution will be more scalable for headcount planning.

We've been able to bring our entire company into Mosaic and elevate the understanding of the finance function tremendously. We can easily scenario plan, build visualizations around those scenarios, and set goals. Their metric builder feature also allows us to create custom metrics specific to our business.

Sometimes the data connectors get a little out of whack, but it's easy to fix and the customer support team hops right on it.

I love its easy of use. Seamless integration into all of my tech stack. Data engineering to make integrations work for our business. And, customer support

They have created a solution to all product feedback that I delivered to them.

We've had multiple exec team meetings now where we've had to make hard decisions about how to make changes in the business. We've built out robust scenarios in Mosaic before the meeting so we could see what different changes might do to the business. This has been invaluable in helping us make the right decision.

Also, the ease of accessing important metrics has hugely improved my confidence in speaking with investors and board members. I know I always have the most up-to-date and accurate data and can speak confidently about the state of our business thanks to the dashboards we've built in Mosaic.

We run way more efficient and data-driven because of our successful implementation of Mosaic. Can't recommend highly enough!

The canvas builder remains glitchy, especially when trying to add a new widget to a canvas using the text input.

The New Metrics BuilderForecasting made easy even with super-complex business modelsAbility to see performance any which way you like, in any bucket groupings, in any period, at the touch of a buttonAmazing customer support and amazing onboarding team

There is nothing to dislikeCompany is very dynamic and the team listens to feedback and is always improving and adding features that are rolled out for free to existing users

Mosaic's customer support is incredibly reliable! In the few instances that our team has run into time-sensitive issues, Mosaic's CS team is quick and responsive, even outside of normal business hours

Sometimes the UX/platform can be a little buggy and we sometimes run into challenges customizing metrics, but the team is very open to feedback and eager to address these types of issues in order to provide a best-in-class experience to users (including rolling out custom metrics builder!)

It has a ton of options for setting up reports and dashboards and different metrics. Syncing and mapping data from multiple systems is relatively easy.

Mosaic does not currently have the ability to import payroll data from multiple legal entities in the same payroll programs.

One-click integrations with ERP, HRIS, and CRM software make it easy to consolidate data into a single view for the finance team. We use that data as the backbone for dashboards/analysis as well as financial modeling. Mosaic was built with the end-user in mind and makes it easy to roll forward forecasts each month and communicate important business insights through data visualization.

Right now, we are unable to add custom metrics for our business into the software. Tracking KPIs that are relevant to our business specifically would be very impactful.

Easy to set up and deploy. If you commit the appropriate resources to set up, it takes 1-2 weeks to get up and running. Customer Service has been fantastic. My CSM is super responsive and very helpful; it's almost like having a dedicated financial analyst at a fraction of the cost. Beautiful interface where the reports look very aesthetically pleasing, which is helpful for Board presentations.

You can't change if the numbers are displayed in thousands or millions, which can get confusing sometimes. You can't customize metrics but they're working on that capability.

I like the ability to share dashboards with team members while adjusting their abilities to edit/view as needed.

I would like improved headcount analytics. There are currently no options to view historical information for employees in ADP (example - cannot see headcount changes if an employee changes from part-time to full-time in a prior month).

We have loved how Mosaic combines our two instances of Xero and allows us to look at our financials as one. Also equally important is drilling down and being able to visualize and analyze data in the various different ways.

Onboarding was thorough with a fantastic team.

Ease of use, flexibility, and that it's tailored to SaaS

Not as robust as some other tools, so may not work for all companies, but excellent for our SaaS organization

Apart from all the tools and capabilities witihin Mosaic. Their support team (especially Eli) were really helpful in the implementation and reducing the learning curve.

It was a little complicated to understand and the learning curve can take time. But as I said, the customer support was great in helping as much as they could and providing guidance when needed.

Meets our needs, customizable reporting. The implementation and support team is 10/10, so helpful and amazing at resolving any issues and meeting our company's needs.

No cons noted yet, we have had a very positive experience.

The ease of use, the functionality and customization capabilities

As we are still implementing there has been nothing noticeable yet that I have not liked