
UniFocus
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47 avaliações
- Setor: Hotelaria
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Number one
Avaliado em 28/11/2023
Vantagens
Easy to use.
Easy to install.
Plenty of uses
Desvantagens
Sometimes the system crashes and they dont list updates right away
- Setor: Hotelaria
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Overall, a good product
Avaliado em 06/07/2021
Support helps on day to day issues, but not as great on the bigger issues. I'm just a local user...
Support helps on day to day issues, but not as great on the bigger issues. I'm just a local user and the admin for my property - our Corporate office deals with the issues. Many things to like about Unifocus but not being able to get rid of old employees is an ongoing annoyance. We've given up on trying to fix it.
Vantagens
I like the fact that this software can ensure we never pay less than minimum wage for a tipped employee. I like the fact that we set a rule for holiday pay and the software is able to execute that properly. I like the AUDIT tab so we can see who is touching the timecard and the Job Summary tab
Desvantagens
The reporting feature is less than ideal because the system can't deal with employees having multiple jobs in multiple companies. When we terminate people from the system, mysteriously, they pop back up onto the system. This is the worst problem with Unifocus.
Resposta do UniFocus
Thank you Linda for your response. We would definitely like the opportunity to discuss your comment regarding employees with multiple jobs. This may be easily remedied. Employees should be deactivated through your interface. Again, please contact us at [email protected] as we can get this issue corrected.
- Setor: Hotelaria
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Needs improvement
Avaliado em 06/07/2021
Vantagens
Not a fan of the software. The software is not the most intuitive.
Desvantagens
Not a fan of the software. It is not sync with ADP. The benefit calculations for PTO aren't available. Specialized reports are not easily avail.
Alternativas consideradas
ADP Workforce NowRazões para mudar para o UniFocus
Was not my choice to go with Unifocus.Resposta do UniFocus
Anissia, thank you for taking the time to respond. We strive to provide the best solutions for our partners. We interface well with other systems and would like to discuss your benefits issue and specialized reports. We have a large library of reports that may accommodate. Please reach out to us at [email protected] and we will be happy to help find a solution for you promptly.
- Setor: Hotelaria
- Porte da empresa: 5.001–10.000 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
Unifocus is a Great Application
Avaliado em 07/09/2023
Very good and over the course of the years that I have been using it, there have been quite a few...
Very good and over the course of the years that I have been using it, there have been quite a few updates which have made it easier to use.
Vantagens
I find the most useful features are the attendance management, so tracking when people have called in sick or have been on holiday or going on holiday. The fact that employees can submit holiday request through the app, which streamlines the process and also being able to approve shifts and check when employees have clocked in and out.
Desvantagens
The scheduling of employee shifts every month is very time consuming and takes many hours. Although they have features to do automatic examples it does not apply to the business as we have to change shifts very regularly and sometimes last minute.
- Setor: Hotelaria
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 7.0 /10
Meets all of our needs
Avaliado em 12/07/2021
The system is much easier to use than our previous system. It has better reporting, and easier for...
The system is much easier to use than our previous system. It has better reporting, and easier for employees to understand their time, and see their shifts, corrections, etc.
Vantagens
Ease of manager's entering schedules, correcting any employee clock in errors and reporting. The reporting and forecasting tools are an important part of our day to day operations, and allows our managers to easily schedule according to anticipated business levels.
Desvantagens
Maybe I'm doing something wrong, but I wish I didn't have to go in and out of the tabs/screens so often. I wish they would retain all functionality (keep the gear on the screen) so once you correct something, you don't have to go completely out of the tab, and then reopen it in order to export time.
- Setor: Hotelaria
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Easy breezy
Avaliado em 06/07/2021
Vantagens
I have been doing payroll for a team of 20+ for just about 5 years. The UniFocus program is very easy to use. I use it daily and have never come across any major issues. If I am on the go and quickly need to view something, I use the UniFocus app, which is convenient. It tells me who is on shift and allows to me approve requests for time off.
Desvantagens
The one thing I don’t like about the UniFocus app is the inability to change the type of time off my employee wants to use. For example, I had an associate input a time off request for 8 hours of personal time, however, they had 0 hours left. On a computer it is easy to swap that to a vacation day or floating holiday, but I cannot complete this function on the app.
- Setor: Hotelaria
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great labor management tool
Avaliado em 06/07/2021
Very satisfied with the software.
Very satisfied with the software.
Vantagens
I like the labor management tools that are available on a daily basis. It is a very easy program to use and understand. The forecasting and integration with our other systems is seamless.
Desvantagens
Fixing the issue of UniFocus, Snag and DDHP not being able to communicate properly when an employee is not removed in a timely fashion. If an employee is still scheduled in UF after an employee is termed.
- Setor: Hotelaria
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 2.0 /10
This app has potential but it has a long way to go
Avaliado em 28/02/2023
mid. has potential but currently very frustrated. unexceptional
mid. has potential but currently very frustrated. unexceptional
Vantagens
I love the fact that i can track my hours as an hourly employee and notify managers of any discrepancies. in addition to this i have the possibility to notify managers in advance when i need time off.
Desvantagens
Unfortunately the app has always been very buggy. however, lately its been much worse. For at least a month now, I have not been able to view my past timecards to check my paystubs. Additionally, the application has no way to notify team-members or anyone that could help from the app developer/company side.
- Setor: Hotelaria
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 10.0 /10
Unifocus
Avaliado em 06/07/2021
Overall I am satisfied with the product, I believe the web base format could be more user friendly
Overall I am satisfied with the product, I believe the web base format could be more user friendly
Vantagens
Allows us to run reports in order to be cost-efficient with our staffing
Desvantagens
The Web base option for scheduling can not be used from an iPhone and it needs to run from internet explorer
- Setor: Hotelaria
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Most Things Work Well.....
Avaliado em 06/07/2021
It works well in interfacing with our other programs
It works well in interfacing with our other programs
Vantagens
Ease of use, very simple to navigate - changes can be made easily
Desvantagens
The app is very poor, very quirky, almost always have to re-enter credentials before proceeding - the whole thing needs to be re-engineered
- Setor: Hotelaria
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
Solid platform for time management
Avaliado em 06/07/2021
Vantagens
Time clocks and labor management synergy
Desvantagens
Many of the reports are very difficult to use for the purpose we need them to be used for.
Resposta do UniFocus
RodNey, thank you for your review. We would like to review the reports with you. Also, the Labor Dashboard is dynamic and may suit your needs as well. Please contact us at prmteam@unifocus.com and we will review our reporting options with you.
- Setor: Restaurantes
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Reports are great unsure about our company's effectiveness using it.
Avaliado em 06/07/2021
I don't have any decision making power on this but for us, it seems silly to have ADP and Unifocus...
I don't have any decision making power on this but for us, it seems silly to have ADP and Unifocus instead of just having one.
Vantagens
I run reports on hourly vs salary for weekly report. I like being able to switch between platforms with very little easy and/or change a parameter with ease.
Desvantagens
Does not keep track of PTO anymore through Unifocus. It was never correct.
Resposta do UniFocus
Hello Edith and thank you for your review. Please contact us at [email protected] as we would like to discuss your PTO balances and would also like to discuss your reporting to ensure that information is delivered to assist in your tasks.
- Setor: Hotelaria
- Porte da empresa: 10.000+ funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 5.0 /10
Bring Back Shift View
Avaliado em 21/07/2021
Vantagens
Shift view in the past was an awesome time saver which unfortunately has been removed with the new upgrades, bring it back.
Make the setup so it fits on one screen please
Desvantagens
Since the upgrade staff and shift do not fit on one screen.
BRING BACK SHIFT VIEW, this is how I set up the week, then fill the shift. The upgrade has somehow managed to make this a longer process then it once was.
Bring back the binocular view, so I can set a colleague up for the entire week. Old setup was much faster.
Resposta do UniFocus
Thank you for your review and comments. The binocular view is available in the dropdown when you right click on the employee name. You can also add and drop shifts when you select the open shifts field on the day you want to schedule. Please reach out to this reply and I will be most happy to schedule a session to show you the options as they are built in version 10.
-Regards
Eddie Hartmann
[email protected]
- Setor: Hotelaria
- Porte da empresa: 5.001–10.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
Good Scheduling Software
Avaliado em 12/07/2021
Overall, I am very pleased with our experience with Unifocus compared to other scheduling apps. I...
Overall, I am very pleased with our experience with Unifocus compared to other scheduling apps. I am happy that we have a scheduling software that works well for what we need it to do, it would just be nice if they could work out to the two things mentioned above.
Vantagens
I like that this software makes it easy for businesses with large staffing numbers. It make it much easier to create a schedule that has to be so different across each day.
Desvantagens
Long loading times and clunky point tracking system make using it some days stressful.
- Setor: Hotelaria
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 4.0 /10
Unifocus area of improvement
Avaliado em 06/07/2021
Vantagens
User friendly and welcoming mobile app.
Desvantagens
needs to have a schedule display option on a screen rather than just printing.
Employee management can be better UI such as drag and drop to different job positions
Current schedule does not show any alert if there is a conflict from the previous week's schedule.
Resposta do UniFocus
Subhankar, thank you for completing this review. Please contact us at [email protected] to arrange a time so that we may review our alerts with you and offer suggestions to improve your use of the scheduler.
- Setor: Hotelaria
- Porte da empresa: 201–500 funcionários
- Usado Outro durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 2.0 /10
sorry - not a fan
Avaliado em 19/07/2021
in a word - struggles - and at this point - not a fan- not likely to become one - use the budgeting...
in a word - struggles - and at this point - not a fan- not likely to become one - use the budgeting software as well - and continually volunteer to Beta other products
Vantagens
I have yet to find that "wow this is great" feature
Desvantagens
support - ease of use - connectivity - reports - frustration - we seem to struggle with the clocks - finger scan to operation - to reports - interface with ADP - would prefer to be on one platform
Resposta do UniFocus
Dear Drew,
Thank you for your review and comments. We would like to meet with you to review the use of reports and what your struggles are with them as well as with the time clock. It is a smart clock and thus it should operate effortlessly for your employees and perhaps we should look at cleaning or replacing the finger pad. We have a new dashboard and features in version 10 of Budgeter that I would like to show you. Perhaps we can find that 'wow' factor or feature. Again, thank you and we look forward to hearing from you at [email protected].
- Setor: Hotelaria
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 4.0 /10
User since day 1
Avaliado em 06/07/2021
Vantagens
The overall end results on a day to day, week to week are good
Desvantagens
Program pulls into too much information to generate ease of use
Resposta do UniFocus
Kris, thank you for your review. We would like to discuss your comment regarding too much information. We strive to give pertinent information in the management of labor within our platform and would like to learn your perspective on making it easier to use. Please reach out to us at [email protected] at your earliest convenience.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
UniFocus
Avaliado em 08/07/2021
I'm neutral, I have not had the opportunity to try other programs because this is what my employer...
I'm neutral, I have not had the opportunity to try other programs because this is what my employer uses.
Vantagens
It is easy to use for logging my employees time and attendance
Desvantagens
There are many features that are difficult to use, for example, if I am trying to apply schedules for each employee, when you have 25 plus employees with changing schedules , the program tends to be a lot of work to complete.
- Setor: Hotelaria
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Unifocus is ehh.
Avaliado em 06/07/2021
Its only i suppose, best part is easy use and navigation for the phone app. It is a bit complex for...
Its only i suppose, best part is easy use and navigation for the phone app. It is a bit complex for the desktop version but not bad
Vantagens
I like that it's easy to navigate. I work with lots of non-native English speakers as well and access is easy for them and everyone.
Desvantagens
My Unifocus crashes on the daily, a few times a day. I can use it for a bit, shut my phone off, then go back to the app and it crashes or logs me out automatically, even though i clicked "remember me" when signing in
- Setor: Hotelaria
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Cost Effective
Avaliado em 06/07/2021
Overall it is a very user friendly and not time consuming.
Overall it is a very user friendly and not time consuming.
Vantagens
It is very user friendly. The way I can upload/export, all the information into our company's database.
Desvantagens
The reports on forecasting. That is only because I have not been properly trained.
- Setor: Hotelaria
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Easy to use
Avaliado em 12/07/2021
Vantagens
I like Unifocus overall. It has so many features and they are user friendly, which is important to me.
Desvantagens
There are so many things available that it can be overwhelming. The training course that I attended recently helped though.
- Setor: Hotelaria
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Unifocus review
Avaliado em 06/07/2021
Effortless management dealing with scheduling.
Effortless management dealing with scheduling.
Vantagens
Easy to view scheduling and time punches.
Desvantagens
Layout is organized very well. Maybe it could show who was scheduled and has not clocked in for their shift and keep track of who was late/ no shows.
- Setor: Hotelaria
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Good product in some areas, in some other areas it does not translate well to my field
Avaliado em 19/07/2021
Overall it is a good payroll tracking software in my opinion. I only use it for that feature. I...
Overall it is a good payroll tracking software in my opinion. I only use it for that feature. I cant really opinionate on the rest of the features.
Vantagens
Its easy to use, convenient to track payroll,
Desvantagens
I wish the mobile version would have full functionality
- Setor: Hotelaria
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 5.0 /10
no service
Avaliado em 13/07/2021
no answer on support questions by text, email or phone message
no answer on support questions by text, email or phone message
Vantagens
the simplicity of it and its easy to use
Desvantagens
the system its all good, if it works correctly
- Setor: Alimentação e bebidas
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
My Opinion
Avaliado em 07/07/2021
going well
going well
Vantagens
i can log in from anywhere, can be helpful on a day off
Desvantagens
hard to correct times at times, would like better reporting to be done