Avaliações do Apryse PDF SDK
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23 avaliações
- Setor: Software
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
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- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Apryse makes it easy for small product companies to deliver professional features
Avaliado em 28/04/2023
Vantagens
As a one person product team I was able to implement Apryse in a matter of days and offer a whole new set of features to our customers
Desvantagens
Earlier on the documentation left me wanting more, but it has improved over the years.
- Setor: E-Learning
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Leader in the industry
Avaliado em 15/12/2021
I consider it as a leader in the industry.
I consider it as a leader in the industry.
Vantagens
Quite comprehensive product based on the company development with no dependencies -as far as I know- with open source libraries.
Desvantagens
Moving from one version to another is not that smooth process.
The product is rather expensive.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Go-to market failure, product failed to meet requirements and no refund
Avaliado em 31/01/2023
Sales team communicated that we could test the Webviewer module for free as it is open source, but...
Sales team communicated that we could test the Webviewer module for free as it is open source, but having access to test the digital signature module we needed to subscribe the add-on. We were pressured in time and we agreed to pay in advance to have access to the feature. Wrongly were we aware that we could test the whole suite of add-ons for free using the trial key.After 6500$ invested in PDFTRON, their product simply didn’t work as advertised, leaving us empty handed and a whole mess to cleanup up in our product.I could stop here, but things got worse afterwards. We were extremely frustrated with this situation. Missing our go-live target was a strong blow to the team that had a major job to implement everything from scratch properly.So we reached out to PDFTRON to get our money back. We got barriers upon barriers, calls after calls, departments after departments and the same message “This issue is in management hands and I cannot do anything about it.”.Another module we requested was PDF/A conversion. After testing with many different files, we found one situation were the conversion failed. So we could not rely on it.For reference, we started implementation on September 12, 2022. Our go-live target was October 20, 2022. On November 30, 2022, we decided to give up on PDFTRON. On January 30, 2023 we are still waiting for a proper response and our money back.
Vantagens
Having a suite of products around PDF covers all our needs. Even though it didn’t work for us.
Desvantagens
Our relationship was painful from the start.We were announced that our use case for digital signatures was pretty common and would be a 2 week integration effort.Those 2 weeks turned into more than a month!Working around PDFTRON Webviewer to customize behavior is almost impossible.We tried, unsuccessfully, manipulating the interface to implement a similar experience you get when signing in Docusign for example.If the UI is painful to work with, using the digital signature APIs a whole set of problems.Our requirement for digital signatures was to sign the document hash externally, through multiple providers, and use PDFTRON to complete the signing process.Well, after trying 3!! Different methods from their SDKs (Webviewer client side, Nodejs server side and Java server side) we always got different errors during API calls.We reported all this issues to their support and got into video calls with the product tech team as well. They got to see the errors first hand and could not reproduce. Please consider this fact as well: the time to answer a ticket was more than a week!! We had to pressure their team to get an answer and to this day no solution was presented. In the end we gave up.Pricing transparency is a big con in PDFTRON. Everything is an add-on, requiring specific licensing terms and contracts.
- Setor: Seguros
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Enterprise level functionality but still easy to use
Avaliado em 15/12/2021
The pre-sales technical support was excellent and made it really fast and easy to spin up a POC .
The pre-sales technical support was excellent and made it really fast and easy to spin up a POC .
Vantagens
PDFTron was by far the most feature rich product offering we looked at. Also the fact that they don't just wrap another open source rendering engine like PDFium gave us confidence they had built their product from the ground up and had total control.
Desvantagens
The price tag was on the higher end compared to other alternatives but for enterprise software I think its worth it for all the features they offer. They were also flexible during pricing talks to find a comfortable landing spot that worked for both parties.
- Setor: Administração pública
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Easy To Use, Difficult to Customize
Avaliado em 21/04/2023
Great then frustrating. Great in that we were able to implement and tweak easily with your support...
Great then frustrating. Great in that we were able to implement and tweak easily with your support team's help.Frustrating with certain "gotches" like client adding text to the DOCX file and seeing footers moved to next page. I have not been able to overcome that issue as yet.
Vantagens
Quick and easy implementation on a new project
Desvantagens
I made use of a ready-made pdftodocx.exe from your downloads. It works well except for some things. I need to make use of the full SDK in order to take advantage of the latest developments as you are not providing a ready-made pdftodocx.exe any longer.
- Setor: Serviços de informação
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Cannot install my perpetual license
Avaliado em 05/05/2022
Cannot move license to a new server if I dont buy a new license. This is the reply from the...
Cannot move license to a new server if I dont buy a new license. This is the reply from the service:
"
Hi [SENSITIVE CONTENT] ,
Sorry, we can't help you any further here without a current license subscription.
"
I sent them a screen shot with an error indicating that the switched of the license activator server!
Vantagens
It was the first pdf converter. Now I found cheaper but FASTER alternatives
Desvantagens
Really disappinted about how pdftron is treating old Activepdf license buyers. I have a perpetual license that no longer activates because of not-working service from them.
Contacted the support: they asked me to buy a support contract, that is sold only with a new license. They think I need support, but I only need to move the license to a new server. Online activation return "there was an error parsing the returned data".
- Setor: Seguros
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
XFA Solution
Avaliado em 18/02/2022
We were facing an issue with over a million XFA PDFs in our imaging system. These weren't your...
We were facing an issue with over a million XFA PDFs in our imaging system. These weren't your normal XFA documents, they were very unique in how they were created. We talked with various vendors. All of them advised that we couldn't automate the flattening of these documents.
PDFTron didn't back away from the challenge. Correy and Johnna did an outstanding job of working with us to come up with a solution utilizing the PDFTron products. I am very impressed with the tenacity at which they approached the challenge. I would strongly recommended PDFTron and the people behind the products!
Vantagens
Expertise in working with PDFs and Customer Support
Desvantagens
Haven't found any at this point in our project
- Setor: Arquitetura e planejamento
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
The best solution for PDFs on the web
Avaliado em 18/02/2022
Vantagens
PDFTron's Webviewer is a fantastic tool for working with PDFs in a web browser. The support and documentation is great, and the SDK is very flexible to fit many different use cases.
Desvantagens
The cost of PDFTron is high. The importance to our business justifies the cost, but it was definitely a hurdle for us when comparing this product to other PDF web solutions.
- Setor: Software
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Best PDF SDK in the market
Avaliado em 28/01/2022
All good so far. Much better than competitors
All good so far. Much better than competitors
Vantagens
Updates, Customer support, Technical Support
Desvantagens
Nothing, I am struggling to find out something negative
- Setor: Serviços de informação
- Porte da empresa: 2–10 funcionários
- Usado Mensal durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Best PDF Editing SDK
Avaliado em 16/07/2022
So far, updates, customer service, and technical support have all been satisfactory. Much better...
So far, updates, customer service, and technical support have all been satisfactory. Much better than the competition.
Vantagens
PDFTron is an excellent application for working with PDFs. The SDK was simple to integrate into our program, and we have now extended it out to our application. Overall, it's an excellent product.
Desvantagens
It is difficult to configure and integrate the SDK with our software product. The documentation is also out of current, thus embedding takes time.
- Setor: Software
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 2.0 /10
Not happy at all with support we are seriously looking at alternatives if support does not...
Avaliado em 01/02/2022
Sales team are good but Technical support not listening to us or not helpful on critical issues....
Sales team are good but Technical support not listening to us or not helpful on critical issues. eg.. Digital signature issues,.
Vantagens
Compared to Adobe it is hard to find anything as good. This was the best alternative at the time.
Desvantagens
Service on issues and features is slow and they do not listen and push back. They close tickets that are not resolved...very annoying issues system.
Resposta do Apryse
Thank you for your feedback. We're sorry to hear that the tech support experience did not meet your expectations. Our support team will reach out to you directly and assist with any critical issues you're facing.
- Setor: Software
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
PDFTron technical help
Avaliado em 31/01/2022
Excellent
Excellent
Vantagens
Annotation types and ease to integrate web and sdk
Desvantagens
It takes time to load PDF if having 20+ pages
Alternativas consideradas
Adobe XDRazões para mudar para o Apryse PDF SDK
sales support and pricing- Setor: Aviação e aeroespacial
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Product Enhancement Review
Avaliado em 15/12/2021
Overall it's a great product and you have excellent customer support. I just need some better...
Overall it's a great product and you have excellent customer support. I just need some better transparency and clarity on the pricing and inclusion of our current license.
Vantagens
The SDK was easy to incorporate into our software and we've rolled out to our application
Desvantagens
The biggest gap is pricing transparency. It's confusing to understand what is included, what we have access to within our account, etc.
- Setor: Serviços jurídicos
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Great software, but still some work to be done.
Avaliado em 15/12/2021
Vantagens
PDFtron is a great company to work with. When we started using them there were many features that were missing, however they have continually worked with us to improve the product and make it a better product suite.
Desvantagens
Occasionally support can be lacking and the developers are left to struggle through it themselves.
- Setor: Serviços financeiros
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
PDFTron Doc Conversion
Avaliado em 15/12/2021
Vantagens
ease of use; easy interface; new features
Desvantagens
Not many issues with the software to mention.
- Setor: Seguros
- Porte da empresa: 11–50 funcionários
- Usado Mensal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 8.0 /10
PDFTron SDK Review
Avaliado em 28/01/2022
Vantagens
The vast featureset of the PDFTron SDK makes it a valuable PDF management and document creation tool for any company.
Desvantagens
Bugs do crop up from time to time. Sometimes pretty detrimental ones that should have probably been seen in QA testing. It can take a while for them to eventually get fixed.
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
PDFTron has been an outstanding addition to our product offering
Avaliado em 29/05/2018
Vantagens
We use PDFTron in thousands of instances daily. The solution is used to render creative files and office files into PDF and then to allow us to manage annotation and mark ups.
Desvantagens
the set up of the product takes some consideration, it is important you set it up appropriate for your needs else it will cost you time.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Vinnovation review 1/31
Avaliado em 31/01/2022
Easy to use
Vastness of the product is amazing. Still exploring new featured that are being offered...
Easy to use
Vastness of the product is amazing. Still exploring new featured that are being offered and we could use in our project.
Vantagens
Ease of use & support provided by PDFtron team.
Desvantagens
Nothing, till now everything seems amazing.
- Setor: Indústria farmacêutica
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Very good!
Avaliado em 28/01/2022
I really like PDFTron
I really like PDFTron
Vantagens
It's pretty, easy to setup and the tecnical support is very good
Desvantagens
The documentation was not up to date, we need more examples and maybe some project examples would be helpful
- Setor: Software
- Porte da empresa: 2–10 funcionários
- Usado Mensal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
PDF sdk
Avaliado em 28/04/2023
Vantagens
It have html viewer is the one of best feature you will not find in any other competitor. In other words it provide you complete components for all aspects of your application
Desvantagens
Purchase process by account manager is badLicensing options are not friendly
- Setor: Editoras
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Super easy integration
Avaliado em 15/12/2021
Vantagens
it was very easy to integrate it in our cloud-solution
Desvantagens
I can't remember that there was something compliacted
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Fantastic PDF tool
Avaliado em 02/07/2022
Vantagens
PDFtron is a fantastic pdf tool with rich product offerings from annotations to signatures, it has got everything covered.
Integration of web and SDKs was very easy.
Support and documentation is also top notch.
Desvantagens
Pricing needs to be more transparent and also it is comparatively on a higher end in comparison to competitors in the market.
- Setor: Imobiliárias
- Porte da empresa: 11–50 funcionários
- Usado Mensal durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Seamless experience
Avaliado em 27/12/2022
Vantagens
We are very pleased to find that adding new features and migrating to a new version is so straightforward. The annotation tools are exactly what we needed for an internal document collaboration tool.
Desvantagens
Although there is nothing negative about what they offer today, I would like them to add additional PDF services. These issues often took a while to resolve, sometimes taking months, but they were ultimately fixed. Fortunately, older versions would still work which gave us the option of rolling back while waiting for a fix to arrive.