Avaliações do Braze

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120 avaliações
- Setor: Serviços financeiros
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Avaliando a Braze
Avaliado em 06/03/2025
É muito bom, pois nos ajudou muito nas automatizações, antes nosso sistema era muito defasado
É muito bom, pois nos ajudou muito nas automatizações, antes nosso sistema era muito defasado
Vantagens
A facilidade na criação de canvas e as integrações
Desvantagens
Ainda não consegui identificar algo realmente significativo
- Setor: Serviços financeiros
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Avaliação da Braze
Avaliado em 11/03/2025
Vantagens
Achei bem intuitiva e dinamica a plataforma.
Desvantagens
Acho que poderia ser mais fácil fazer os Canvas. Formato de visualização não é tão bom.

- Setor: Serviços e tecnologia da informação
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Braze For Super Email Marketing Experience
Avaliado em 18/11/2023
Ever since we welcomed Braze into our toolkit, we've unleashed the
power of automation to reach our...
Ever since we welcomed Braze into our toolkit, we've unleashed the
power of automation to reach our customers across an array of channels
we could only dream of before. Braze's magic wand?
Real-time data triggers and personalized messaging, that's been nothing short of a
game-changer.
In the era before Braze, delivering the top-notch experiences our
users truly deserved was a Herculean task. But now, it's a breeze!
With Braze, we're not just talking about communication; we're talking
about forging connections that matter. It's like the missing puzzle
piece that's transformed our customer engagement into a masterpiece.
Vantagens
Ever since we welcomed Braze into our toolkit, we've unleashed the
power of automation to reach our customers across an array of channels
we could only dream of before. Braze's magic wand?
Real-time data triggers and personalized messaging that's been nothing short of a
game-changer.
In the era before Braze, delivering the top-notch experiences our
users truly deserved was a Herculean task. But now, it's a breeze!
With Braze, we're not just talking about communication; we're talking
about forging connections that matter. It's like the missing puzzle
piece that's transformed our customer engagement into a masterpiece.
Desvantagens
One thing I don't like about Braze is that it doesn't have an
auto-save feature. Our team creates more than 20 emails each week, and
mistakes can happen. An auto-save feature would be really helpful
because it would save our work in case something unexpected happens,
like a browser issue. It could save us a lot of time if our work
doesn't get lost.
- Setor: Varejistas
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Blaze with Braze
Avaliado em 21/10/2023
Vantagens
Campaign and template is the most important feature. It allow anyone with basic skill to create and maintain campaign. The data integration is another feature which allow seamless migration of data to Braze
Desvantagens
The current email template management requires more improvement when it comes to switching between html and drag and drop mode. Since we work on this on a daily basis, this is the least like but at the same time most beneficial one as described previously.
- Setor: Serviços financeiros
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Braze SDK not very easy
Avaliado em 12/03/2019
Nothing special
Nothing special
Vantagens
It has a bunch of features and does what it promises, it can relate users id, it manages the notification correctly and they are easy to implement.
Desvantagens
The Android SDK sometimes crashes, and they don't give priority to client problems, there was a time out production product start crashing a lot because of Braze problems.
- Setor: E-Learning
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
With Braze you just get it done!
Avaliado em 25/11/2024
Overall the experience with Braze is very positive.
Overall the experience with Braze is very positive.
Vantagens
Campaign execution is fast and reliable - it's not a platform that you have to relearn every couple of months.
Desvantagens
Took a little bit of time to get accustomed to the platform.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Braze Review
Avaliado em 28/11/2023
Vantagens
Drag and drop editor, reporting tools, retargeting capabilities that allow us to segment users further
Desvantagens
Some features I have used in other ESP's are not available - customize STO, updating action paths or conversion events after launching, scanning filters in canvases after each step
Razões para escolher o Braze
Omni-channel marketing, reporting capabilities, segmentationRazões para mudar para o Braze
Braze is more focused on email, push, and SMS and provides greater customer/account support than other tools we have seen.- Setor: Hotelaria
- Porte da empresa: 5.001–10.000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Enjoying Braze
Avaliado em 18/11/2024
Overall have a had a great experience with Braze. I've enjoyed the powerful and easy to learn...
Overall have a had a great experience with Braze. I've enjoyed the powerful and easy to learn platform. Also, the success team has been very helpful when needed.
Vantagens
It's a modern and efficient tool to message our customers.
Desvantagens
Large data ingestion of our flat audience files can be slow at times and create a bottleneck and wait times.
- Setor: Produção audivisual
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Braze performs as needed for our team
Avaliado em 13/12/2024
Positive experience, focused mostly on sending phone alerts to our clients.
Positive experience, focused mostly on sending phone alerts to our clients.
Vantagens
Easy to use platform, reliable for our needs.
Desvantagens
Process could still be made a little more straightforward with default options.

- Setor: Construção
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Braze makes mass mailing very easy
Avaliado em 11/09/2023
We brought Braze for the purpose of sending email communications, push notifications and in-app...
We brought Braze for the purpose of sending email communications, push notifications and in-app messaging. In order to communicate with its members in a more effective and particular way, we can incorporated new ways to communicate with its members. We are now able to increase our overall engagement and can also expand our speeches in order to refine them. We also use the website to conduct questionnaires to learn more about our members. As a result, Braze is very intuitive: the navigation is easy and makes sense. The surface is very firm, so it is simple to execute strategies effectively and in a thoughtful way.
Vantagens
The customer service is truly admirable. They are responsive and respond to everything that is thrown at them in a timely and accessible manner. You have missed what you have not been able to fix, either in the form of experimenting on the platform or through your study tools. The customer service staff is wonderful. I can only praise the totality of the people we have dealt with since we started using Braze. They ask good questions and help guide us in the use of the product as we talk to them. They also answer any number of questions when we launch a new/complex campaign.
Desvantagens
There were certain tricky parts during the application, however, the Braze group was of great assistance in supporting us.

- Setor: Logística e cadeia de fornecimento
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
An Email Marketing Service that Is Highly Reliable
Avaliado em 26/11/2023
Braze is super amazing.
The features are effective.
The experience is incredible.
Braze is super amazing.
The features are effective.
The experience is incredible.
Vantagens
The capabilities of Braze are brilliant.
It is an effective email marketing service.
Desvantagens
I have not disliked any features of Braze since I started using it.
Braze is effective.
- Setor: Rádio e televisão
- Porte da empresa: 10.000+ funcionários
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great program!
Avaliado em 29/11/2024
So far, it has been a great experience once I got used to the system. I understood it fairly quick...
So far, it has been a great experience once I got used to the system. I understood it fairly quick with some help from co-workers and now I use it efficiently and effectively.
Vantagens
I like the ability to monitor my online campaigns and alerts sent out. It's nice to be able to see what worked and what didn't.
Desvantagens
I found Braze a little difficult to use at first and I didn't totally understand it.
- Setor: Mídia digital
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 7.0 /10
Useful for Newsletters
Avaliado em 18/10/2023
Vantagens
I think the newsletter template layout is very clear and user-friendly. It has lots of features but you don't feel overwhelmed by them every time you log on. Allows me to write newsletters quickly and efficiently without worrying about loads of set-up and formatting.
Desvantagens
It needs some form of automatic saving or in-template saving. You have to click out of the editor and then save separately to actually ensure your work isn't lost - really frustrating if you accidentally close the window for whatever reason! Would also love the option to "view in browser"
- Setor: Serviços financeiros
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
A Year with Braze
Avaliado em 25/01/2024
Vantagens
Easy UI, robust capabilities, quick resolution of support tickets, easy to navigate, product innovation
Desvantagens
On the pricier side, some unknown fees, canvas/campaigns can be less flexible.
- Setor: Telecomunicações
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Powerful, data enabled multi channel platform
Avaliado em 29/08/2023
We are using CRM to retain customers on our wireless service using email and SMS messaging. WE...
We are using CRM to retain customers on our wireless service using email and SMS messaging. WE personalize communications based on profile attributes, lifecycle stage, and behaviors to maximize LTV. We're just getting started on the platform but it has just about all the important features I was expecting and then some.
Vantagens
Built in AB testing features; easy drag and drop template building with interchangeable content blocks; versatile segment builders; native integrations with data clouds; Journey builder does everything I need; reporting checks the box. Native SDK makes tracking user interactions across touch points (web, app) very easy to implement and maintain. Dynamic content syntax is quite intuitive and user-friendly for non-coders.
Desvantagens
The cost is something we will need to keep an eye on; I can definitely see how tracking a lot of engagement events in a growing customer base is going to spike costs and possibly exceed our contract. Onboarding happens with a third party vendor, who is not as proactive, knowledgable or committed to our success as they could be. (Had a better experience with onboarding at Iterable both times.) This is Also, when we got started, the ability to clone templates and content blocks between projects was not available but they just launched that new feature. I also wish it was easier to preview the list of users in a segment - you have to download the list of people in the audience for a reliable preview, the preview tool that's built in doesn't always show everyone and sometimes it doesn't show anyone at all due to the way it seems to sample from the list.
- Setor: Emprego e contratação
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
A futuristic, formidable and leading Customer Engagement Platform.
Avaliado em 28/11/2023
Vantagens
Braze makes it possible to interact with our customers more thus building and maintaining long-standing customer relationships.It is possible to capture and retain leads with this tool.It streamlines marketing operations thus saving time and increasing productivity.It enables ease to create and run marketing campaigns across multiple channels.
Desvantagens
Braze comes with more goodies or rather benefits hence I lack absolutely nothing to dislike.

- Setor: Arquitetura e planejamento
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Intuitive Multiple Marketing Campaigns Management System.
Avaliado em 29/11/2023
Email marketing campaigns monitoring and the advertising functions across marketing channels the...
Email marketing campaigns monitoring and the advertising functions across marketing channels the platform has the effective capability.
Vantagens
The Automation options are functional and the sales data reports creation with this software is simple and profitable. The templates also are nice and the content management capability can not be compared and the analytics are easy to prepare across various marketing data.
Desvantagens
No issues or performance problems detected on the platform and the functionalities, after training is just that easy.

- Setor: Arquitetura e planejamento
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Effective Automation and Marketing Campaigns Easy Management Tool.
Avaliado em 21/11/2023
Profitable customer engagement platform and the Email marketing and content management via Braze...
Profitable customer engagement platform and the Email marketing and content management via Braze functions is amazing and very productive.
Vantagens
The engagement and even the landing pages and the templates offered by Braze are incredible and productive marketing operations Automation product.
Creating sales and marketing reports using Braze is simple and content easy creation capability is cost effective.
Desvantagens
I love simplicity on Braze first deployment and no errors found to underline from this functional product.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
The Highly Ranked and Reliable Tool for Mobile email marketing.
Avaliado em 29/11/2023
Vantagens
Easy to create and collect email marketing emails.
It has an easy to use interface.
It has improved our engagement with our customers.
Easy to monitor our email marketing data.
Desvantagens
It has not given us much difficulties during our experience
- Setor: Emprego e contratação
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
All in one tool on marketing and customer services.
Avaliado em 30/11/2023
It's been a good journey every day I use it in customer services it's a core tool in my work.
It's been a good journey every day I use it in customer services it's a core tool in my work.
Vantagens
It is simple to use such that customers can engage us easily and we engage with them freely.
Email notifications from multiple channels of messages.
Online campaigns on market basis.
Desvantagens
Braze is the best on the purpose I need to achieve not encountered any shortcoming.
- Setor: Gestão de investimentos
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
A formidable and resourceful Customer Engagement Platform.
Avaliado em 09/11/2023
Vantagens
I like this tool as it has an intuitive and user-friendly drag-and-drop interface.It is simple to build run successful and automated marketing campaigns with this tool.It is possible to capture,convert and retain more customers and leads with this tool.It is possible to interact and engage with our customers seamlessly in multiple communication channels using this tool.
Desvantagens
My experience while using Braze has been remarkable and good and I therefore lack anything that challenges me.
- Setor: Ócio, viagens e turismo
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Recommendable solution for email marketing.
Avaliado em 23/11/2023
Vantagens
Braze is an amazing and powerful email marketing solution that helped us scale high marketing through email marketing. It allows us to send automated email campaigns to clients and it saves much time. Braze makes marketing a breeze.
Desvantagens
We have had a very nice and great experience with Braze. Nothing at the moment to dislike about it.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Our Unobjectionable Email marketing and Campaign manager Tool.
Avaliado em 01/11/2023
With the tool,it has been simple for us to easoly engage with our customers and to easily manage...
With the tool,it has been simple for us to easoly engage with our customers and to easily manage their data.we have also been able to automate our marketing processes through automated messages that reach all our customers on time.
Vantagens
The software easily tracks and collects all our sales and marketing data.Organizes our customer data.Executive customer service support team. Has a clean and user friendly interfaceOffers us with personalized customer communication.
Desvantagens
We have had a hreat experience with the software.
- Setor: Hospitais e Saúde
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
The Perfect Marketing Solution
Avaliado em 13/11/2023
Vantagens
I like the mobile marketing features
The software comes with amazing automation and marketing features
It makes online marketing campaigns management easy
Desvantagens
It has conquered and met our needs and so zero dislikes
- Setor: Hotelaria
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Magnarvelous and indomitable Customer Engagement Platform.
Avaliado em 15/11/2023
Vantagens
Braze delights me as it increases customer interaction and engagement.It is simple to capture and retain new customers and leads with this tool.It automates sales and marketing operations thus improving efficiency and productivity.
Desvantagens
It's delivers more benefits hence I lack any demerit to highlight.