Avaliações do Braze

It's easy identify,capture and retain customers with Braze.It helps me to send optimized emails to our customers.It is simple to interact with our customers thus increasing customer engagement.

I lack anything that is detestable with Braze as it meets all my expectations and needs.

It has a bunch of features and does what it promises, it can relate users id, it manages the notification correctly and they are easy to implement.

The Android SDK sometimes crashes, and they don't give priority to client problems, there was a time out production product start crashing a lot because of Braze problems.

I like how effective and accurate the features of Braze have been.
Moreover, I am impressed by the helpful support team of Braze.

Since we deployed Braze, it has never failed us.

I like how it's possible to generate potential leads and customers with Braze.It is easy to create and run marketing campaigns with Braze.It also enhance seamless customer engagement.

I haven't encountered anything that is distasteful with Braze as it's always improving.

Braze is extremely powerful as an engagement/lifecycle marketing. The feature set is vast, and it's ability to run complex trigger based experiments across multiple channels is really something.

Getting it implemented well can be tough. You need to have all of your events flowing through properly as well as make sure all the customers/users you want in there are there with the correct data. You don't want too much data or you'll hit your limits, and you don't want unneeded anonymous users or you'll be charged for those. Takes a while but once it's up and running smoothly it's beautiful

Easy to use - their UI is great and intuitive.

Missing a couple little things that would make reporting and analytics a little easier.

I think the newsletter template layout is very clear and user-friendly. It has lots of features but you don't feel overwhelmed by them every time you log on. Allows me to write newsletters quickly and efficiently without worrying about loads of set-up and formatting.

It needs some form of automatic saving or in-template saving. You have to click out of the editor and then save separately to actually ensure your work isn't lost - really frustrating if you accidentally close the window for whatever reason! Would also love the option to "view in browser"

Support given by our account is pretty good and the deliverability expert service is very good.

Not the most marketeer friendly to use when trying to achieve more complex automations. I also don't like very much the reporting on canvas.

We are able to send personalized messages to our customers based on their type of business, and preferences

I am a happy user, Blaze keeps on adding powerful features to the product to support the business in its marketing efforts

I like the sales analytics features
It comes with great marketing features and capabilities including email marketing and automation

This is one product that has exceeded our expectations - no cons to list.

Bottom line - allows agility, can do A LOT simply and quickly. Segmented, personalized, multi channel marketing campaigns that would otherwise take weeks with server resources and different channel platforms, can take minutes/hours to make in Braze, done independently by a marketeer/product manager, with relatively useful analytics.

Missing functionalities that would - 1) fasten the use - copying materials between different campaigns or between different apps2) improve the segmentation abilities - mainly time based filters are missing3) strengthen showcasing to external stakeholders - campaign timelines, extract of all campaign assets/flow/conditions, in visually comprehendible structures

I have had experience with this software when working on some marketing-related projects at my previous workplace. This software is highly functional, and provides with a variety of tools to build your consumer messaging strategy. It allows to target specific user groups, build one-time campaigns or ongoing canvases. I especially liked the built-in dashboards that allow to monitor the user conversions, analyze the campaign data and find out the winners for each campaign.
It also has a pretty comprehensive documentation and short courses and video materials that you can use to get a better understanding of its possibilities.

I think everything is great and it served all the major needs of the marketing team that I worked with. One thing I would probably point out is that it is not a super-intuitive tool and if you are using this type of product for the first time you would probably need to take a look at the guides and documentation.

Braze is an amazing and superb email marketing and customer engagement platform that make it easy to monitor our marketing data. Has a great and friendly interface which is so intuitive and user friendly. It does not demand any training to use since it has a very friendly and straightforward design.

I haven't had any flaw since i started using Braze. My overall experience with it has really been fantastic and i highly recommend it.

It is very easy to create personalized marketing emails with Braze. The customer support team is of great help to us since we started using this tool. It also easily tracks and collects our sales and marketing data and it provides very high security for our sensitive information.

We have had a very smooth and perfect moment with Braze. It is very easy to implement and navigate through.

We can simply send outbound marketing emails.
Its simple for us to track our sales and marketing activities.
They offer very good customer service support.
It has been easy to engage with our clients.

It has given us a great and remarkable experience.

I like this tool as it has an intuitive and user-friendly drag-and-drop interface.It is simple to build run successful and automated marketing campaigns with this tool.It is possible to capture,convert and retain more customers and leads with this tool.It is possible to interact and engage with our customers seamlessly in multiple communication channels using this tool.

My experience while using Braze has been remarkable and good and I therefore lack anything that challenges me.

I love the cohesion between different marketing channels, the way that you can create an entire customer journey within the program and follow their actions throughout it all.

Some features, like a dedicated preference center lack customizability thus making them useless in its current form. Additionally there are some functionality missing from the creation tools (drag & drop editor), which also does not enable the full potential of the channels that you are working with.

It is simple to create,run and optimize cross-channel marketing campaigns with this tool.It is possible to build deep and long-term customer relationships and loyalty with Braze.It is simple to interact with our customers and brands seamlessly using Braze.

It has an easy-to-follow and understand documentation and demos thus there is nothing that challenges me.

Braze automates marketing operations more effectively.It makes to simple to send engaging messages and optimized emails to a target audience.It is simple to create and execute marketing campaigns with this tool.It also possible to build strong relationships with our customers using this tool.

It caters all our organization needs in real-time thus there are no downsides to highlight.

The tool is definitely for professionals who focus on Crm for growth. If you have a team focusing on continious optimisation, after learning if CRM works for you (which usually does) Braze is a great to.

The tools requires learning features like connected content, good to know: liquid & html, for full potential basic tech knowledge of API, webhooks etc is helpful