Avaliações do Solitics
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11 avaliações
- Setor: Mercado de capitais
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Platform with huge potential
Avaliado em 29/10/2021
Vantagens
It's very flexible and can be adjusted to the needs.
Desvantagens
It requires very good planning from the absolute begining. Pretty much like everything.
- Setor: Jogos e cassinos
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Solitics real time engagement
Avaliado em 16/11/2021
Vantagens
Solitics have lots of 3rd party integration, great costumer success team. They do some customizations to the platform, They have out of the box solutions. Great team to work with.
Desvantagens
Solitics reports dashboard is not that great, but the team are working on improving it all the time.
- Setor: Jogos e cassinos
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
solitics review
Avaliado em 31/10/2021
journeys and ad hoc campaigns for our players
journeys and ad hoc campaigns for our players
Vantagens
options for ad hocs and journeys, options for all channels campaigns.
Desvantagens
messy, unclear, very unclear reports, needs alot of improvment
- Setor: Jogos e cassinos
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Good CRM tool
Avaliado em 12/02/2024
Vantagens
User friendly, Solitics has a great customer support service, always ready to help.
Desvantagens
Too basic in some of its features. We would improve the segmentation section
- Setor: Jogos e cassinos
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Solitics Review
Avaliado em 11/05/2022
Recommend them but of course it is necessary to check the competitors as well
Recommend them but of course it is necessary to check the competitors as well
Vantagens
The system is very intuitive, easy to use and very simple to explain and teach new users about it.
easy to set up journey's & promotion , the Dashboard also clear to view
Desvantagens
Because we use it for few brands it is not so convenient to use once we export the report, the report is very unfriendly and there is not so much how to control the fields there.
Also there is no neat guide that explains / accompanies you as a user so that way you are dependent on a support team that is very nice but not always able to teach and explain all the options that the system have
- Setor: Jogos e cassinos
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great solution, awesome people!!!
Avaliado em 26/10/2021
Very positive, huge value for money, great people - from the support agent, through the data and...
Very positive, huge value for money, great people - from the support agent, through the data and developers and up until the C level and the [SENSITIVE CONTENT]
Vantagens
They have many segmentation and campaign capabilities, allowing to target users in real time, based on events and actions the user is doin, on site and through the marketing channels (Email, SMS etc.)
They have great support and CS managers that will help you very fast and until you'll be satisfied with a solution
Desvantagens
Immediate reports should be improved significantly
- Setor: Serviços financeiros
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Solitics for CRM Marketing
Avaliado em 22/10/2021
I have been a fan since starting to use Solitics. Initially I had a few teething problems but once...
I have been a fan since starting to use Solitics. Initially I had a few teething problems but once we resolved a few load issues and other ad-hoc bits I have been very impressed. It's great to work with their team who you can tell are all very passionate about the product they sell.
Vantagens
I have been a key user of Solitics for around 6+ months, having had experience across other major platforms in this space ie Marketo, Salesforce, Dotmailer etc. I really like how bespoke Solitics feels - there are many features that I really enjoy such as blocking specific marketing channels from sending to inappropriate customers.
The Solitics product has been designed very cleverly where segmentation and data triggering are intuitive to build. Within the 1st few weeks' of using the product I was able to design multi-channel user journeys to try convert our prospects and clients and grow our retention strategy.
The support team are all excellent and it's always a pleasure dealing with them.
Desvantagens
The key addition I'd love is goal tracking within customer journeys. With such a bespoke system it would be great to be able to set a parameter for success eg compliance = compliant and judge out of 100% population entering the journey how many convert %.
- Setor: Jogos e cassinos
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great experience
Avaliado em 21/10/2021
Solitics gave us an top notch tools to contact customers on real time which improve our performance...
Solitics gave us an top notch tools to contact customers on real time which improve our performance and reduce churn rate significantly
Vantagens
The open minded of the integration and onboarding teams to customize and find out of the box solutions to make it best practice tool for our marketing and retention teams.
Fast pace development, lots of new features and solutions are added all the time
Desvantagens
the reporting system still required some improvement but in overall i can't pinpoint on specific cons
- Setor: Jogos e cassinos
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Solitics Customer Data Platform
Avaliado em 06/10/2022
Great performance of data-driven in real-time. Easy to customize events for triggers in different...
Great performance of data-driven in real-time. Easy to customize events for triggers in different journeys. Very helpful support and CS management.
Vantagens
Great performance of data-driven in real-time. Easy to customize events for triggers in different journeys. Very helpful support and CS management.
Desvantagens
I haven't found anything to dislike at this moment.
- Setor: Jogos e cassinos
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Very good product
Avaliado em 07/11/2021
Vantagens
Ease of use.
very good and quick customer service, will help you with anything
Desvantagens
lack of option to create control groups for campaigns
- Setor: Gestão da educação
- Porte da empresa: 5.001–10.000 funcionários
- Usado Diariamente durante Avaliação gratuita
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
Solitics content management
Avaliado em 17/10/2022
Vantagens
Very nice platform to create, edit and customize your content to create high value campaigns.
Desvantagens
Using the software for short time, but seems like reporting require some improvment.
