Avaliações do Missive

Missive is the most cooperative, customer-oriented and modern email client I have ever worked with as an organization.

As responsible for all automation and processes within the organization, I have become a fan of Missive over the past +/- 1.5 years and have already recommended it to several companies in my area.

Good UI/UX, always in development and they really want to think about solutions in processes within your organization.

The only thing I'm missing is a Zoho connection

It's that is critical for power users. It appears they've considered every aspect. You can tweak it to fit your exact needs. It's the tool I've been looking for. Great job!

I don't know. There is nothing coming in to my mind so far.

This was a new product to me when I started at this company, So far it has done just about everything I've needed from the software.

I haven't run into any issues to provide any constructive feedback

Team communication and integrations as well as the templates feature

N/A - Haven't found anything I don't like yet!

Missive has been a game-changer! The internal communication, easy-to-use templates, dozens of integrations, and team inboxes have sped up our company's workflow 10x

I'm not a big fan of how emails that I send out reppear in my inbox

What we love most about Missive is the collaboration and organization. It allows us to set up specific teams for the various stages of our projects and allows us to keep all forms of communication merged and together for each of them

We would like to see more features related to Tasks. I believe this is in the works.

We would also like the ability for addresses entered into the location field of a calendar appointment to use Googe Maps for verification and auto-fill/complete the address (currently you can launch maps after you've entered and saved an address, but does not verify and complete as you enter it).

Reliability;
Richness of features;
Their attention to details, everywhere;
User interface carefully designed;
External integrations (i.e. ClickUp, Open AI, ...)
Powerful Signatures and Alias implementations,
etc.

The lack of phone or chat support! Which we would gladly pay per incident, if they offered that. However, to be fair, they have an amazing email support.

The increasing cost to get organized under the same account, configuring it by several departments, projects or divisions.
The reason is because it triggers the price plan to levels that, for us, was not affordable, since we are an unusual nonprofit entity with lot's of Projects which need separate folders. However, since their price are fair, a large company with similar number of divisions like us, will likely have no problem to pay for that.

Love having the ability to customize any portion of the app to my own workflow. Service is very responsive and will answer any question you may have.

You are maxed out at at 10 email accounts. This should be more than enough for most people, but it would be nice to allow more for projects, etc.

- Collaboration with team members on emails is greatly facilitated
- Stable product that is updated often with great features
- Lots of neat features to help with email workflows

- Search and filtering feature is not very powerful, and quite slow
- Instant messages are great but can sometimes create too many communication channels

The ability to create a flexible, customized structure for my email management has changed the game. I have multiple inboxes, used for multiple purposes, and Missive streamlines the entire thing for me. There are so many ways to customize and automate it, and it has all the features I look for in a good email client, such as scheduled sending, snoozing emails, automated rules, templates, and more. I love that I can also use the same tool for social media, calls, texts, web chat, etc. The interface is simple, and you can build it out as much as you want. The team collaboration features within Missive are easy to use, full-featured, and essential to my clients' and my workflow.

I would love to see more integrations! Currently the cloud-based phone software I use is not supported in Missive. I would also love a Slack integration.

The fact that Missive allows you to see and reply to comms received on pretty much any channel you can think of is a total game changer! And you can create message templates with custom variables that you can use in any of your messages on any channel! I was pretty blown away that for a really affordable price I could set up live chat on not one but two websites - and get it set up in 5 minutes!

The only thing I think Missive could add to take it to the next level would be easy to set up email sequences with variables that stop sending automatically when the recipient replies (a la Mixmax). Apparently you can kind of do this via rules but it won't stop sending automatically if the recipient replies I believe.

1. Unlike many email clients, missive is modern, stable, and extensible with good built in integrations (asana, pipedrive) and it's extensible. We were able to create our own sidebar plugin for a custom CRM, to view crm data of the person you're emailing with in the sidebar, in just a few days.
2. Missive's support is fantastic. Their team quickly answers and fixes any bugs fast if you find them.
3. The mobile version is as fully-featured as the desktop and stays completely in sync.
4. Missive is very actively releasing new features making the product better all the time. An example of this is the new Missive Chat which lets you embed live chat into your website and then see/answer messages from visitors within Missive.

The UI can be a little bit complex especially the sidebar, though you can customize it. The settings area has loads of customization options but might benefit from a search function within settings to find the right option you're looking for, since there are a bunch of tabs in the settings window.

Ease of use and price point not too bad for small business. Great support whenever needed and team continuously improving the software and app. App does everything the web app also does. Chat function is also good considering it's included in the price and I like the integration with Todoist. We have use over 5 support apps and shared mailbox solutions (Front, Zoho etc) but we are settled and comfortable with Missive. In the end it was a toss-up between them and Groove but we have not regretted our choice.

The contacts section. My ideal would be a solid support app and CRM in one. Missive does have a decent integration with Pipedrive but we don't use it. In fact, what I'd like it to be able to do mail merges to clients.

I can communicate with my working colleagues in parallel to an email dedicated to a customer, and I can see the workload of our Editorial Team before each one entitles themselves emails.

Maybe I have not figured this one out yet, but once someone has entitled an email to themselves from our team, any response from the customer will come to this one person. This is not good in case the person is on holiday or on sick leave for a longer time, any way around this maybe?

This software has been extremely helpful with staying organized and communicating with my team. It saves so much time by allowing you to chat with your team about specific tasks, creating curated responses, and having the option for AI.

I don't think there is really anything I would change!

Missive has really helped us so much in our day-to-day operations. Our team is always in communication thanks to the chat, and there is no overlapping emails since we all see drafts in real time. We have multiple teams within the same app, and it's just a must for any business that values efficiency!

There's a little bit of a learning curve as there are A LOT of features, so it can be a little overwhelming at first or when training new employees.

I love that our team can communicate and handle emails quickly and efficiently. Great product!

I can't think of anything I don't like!!

We love Missives Team Inbox Feature and the way it enables our company to work together remotely. We can't imagine working without Missive anymore, it has been a huge booster for our workflows and productivity overall. The team of Missive itself is highly responsive and super helpful and always working hard on the product, delivering new updates with the latest developments super quickly.

If I have to mention one thing, it's that tasks within Missive aren't solved ideally yet. While you can create tasks and assign users in conversations, there is no function to filter for tasks or view a total task list. As we do not use Missive for actual workflows (we have a CRM for that), this isn't a huge deal for us, though.

Simple and easy to use.
Collaborating with team members is incredibly easy.
Regular updates.
Incredible support.

The user interface could be better and cleaner.
Minor bugs can occur, but are corrected almost immediately by the Missive team.