Avaliações do hello24.ai

ability to create templates with easeeasy to setup with shopifyfast response from support team

chatbot feature lags a lot when setting up large quantities of contentmobile version is buggy, unable to use it for sending broadcasts as the page layout is shrunken

Hello24 have Good Work flow and automation Al. campaign approval process is also smooth and its charges are also reasonable.

Not giving real time features apart of Work flow. Customer Data and tag not visible properly showing when we try to broadcast template to our customers. Also Hello24 should give customer care service through call. Because it may solve the customers problem in real time.

Assistance of the team. I think Hello 24 has a good team

I recommend Hello24 to begin your activity to increase résults

Chat box, Automatic order fetching, transaction alerts on order placement, dispatch is very useful. The main thing is for abonded checkouts. We are able to recover them very much with the help of Hello24. And promotional broadcast activity is also one of the nice feature . We strongly recommend to your business. Multiple team leaders/managers can manage this panel at the same time.

More uder friendly UI in broadcast page.

Customer support is very great. Speically [sensitive content hidden] very helpful for any question.

There is nothing as such to write so why should I ? :)

good tool to automate whatsapp based notifications to team members. ease to set up and very good support from the hello24 team.

nothing much. it covers our use cases nicely.

1. Price (these folks are the cheapest in the market)
2. Marketing automation
3. Customer support automation
4. Ultra fast onboarding - It took only 2 days for us to get started

UI - their platform UI for business is based on the new technology (I was told Google Flutter?) which could sometimes create problems in Safari; With Google Chrome, the platform is seamless.

It integrates nicely with our Shopify store. It helps us segment the users based on customer attributes and enabled us to reach out to them with personalized messages.

Broadcast campaigns had some customer limits

The onboarding was seamless and setting up the product was easy. Post setting up, my work was super easy and it saved a lot of our operations time

Nothing as such. The features I used were very useful

Hello24's WhatsApp API provides a seamless and reliable messaging solution for businesses. It offers robust features and excellent customer support, making it a top choice for efficient communication with customers.

Broadcast messages have a limit. Need to increase this. And analytics are not coming for click to action button. Need for that aswell.

The product is easy to use and can be understood in 1 training session.

Pre de fined templates for entry level users should be increased which can help 1st level users to upgrade themselves.

Easy to use & accessibility is great. Customer service is good too

That we can't initiate a msg to a customer without waiting for their response & approvals for marketing msgs take a little too long

Automation and price Local guidance Thanks for sharing the webinar and invoice

Support and price and commercial good in price

Customer service was great compared to the other competitors.

I didn't notice any big con here. It was good.

It works great for our team. Saves lot of time for our team in chatting. Quick & relaible

Nothing is bad about hello 24. We are impressed

1. Ease of on-boarding; Onboarding was simple & easy
2. Price - They offer the lowest prices compared to others
3. Ease of use - Simple to use the product & run campaigns
4. Customer support - The team is reachable at any point & answers questions quickly

Doesn't work well with Safari browser. We tried & were told to use Google chrome. No issues in Chrome

hello24.ai helped me connect to leads seamlessly. Really loved the experience. Will definitely use their services again!

Loved the features. Nothing to complain.

Deploy marketing campaigns & Customer engagement

Should automate customer support queries to the fullest

Good to go, planning to go more projects

Nothing cons. Team is more supportive and energetic