Avaliações do Paymo

The timer is the best feature of Paymo. We search a lot but none of the other tools allows us to easy time our work and bill our clients as Paymo, with an always-visible timer. And the ability to bill our clients with the timesheet completes our process perfectly.

It's lacking a client portal, where they have all information about their project and invoices

After testing dozens of other project management programs, we finally found Paymo and have never turned back. Paymo is intuitive; we needed no training and were able to implement it right away with all our employees in the office. The app is web-based so we are able to access our projects and tasks wherever we need to. This was especially helpful during the 2020 Covid Quarantine wherein our whole office had to work from individual homes.
Paymo organizes all of our projects with tasks, clients, and billing. They even now have the ability to export invoices directly from paymo to Quickbooks or Xero, so we have all we need and less double working to get invoices sent out. The projects are customizable with task lists, templates, and custom project statuses so it's easy to see where each project currently stands. The time-tracking function is amazing! Many of our projects are billed by time, so that was a must have feature that Paymo does flawlessly.
Everyday we enter the office, the first thing that boots up is Paymo and every team member immediately sees their assigned tasks for the day and the following, so there is no wasted time to find assignments. For project managers, the current worked on projects are just a screen away so we know exactly what is being worked on at any given moment no matter where teams are. They are also the best customer service team we've seen so far. When we have technical issue, we can send a message right from the app and get a response fast.

The only item we are dissapointed in is the scheduling. Our teams works on fast tasks that sometimes need to be scheduled down the hour of day. There is a scheduling calendar that lets you see all assigned tasks but it requires and extra step to actual "book" the tasks in order to move them around on that calendar and see remaining work hours when needed. This is our number one obstacle BUT we have been informed there is a major updated coming that will fix this and we are very excited! Another very small thing that we don't like about paymo is the notification setting that cant be changed. Paymo is great about in-app notifications, it's helpful to see updates in real-time right at the top of the screen. But the issue is for project managers. If someone other than the project manager creates a task for a team-member, than the project manager will not receive notifications if said task was completed regardless of being assigned as a manager of the project. However, we feel we can work around it temporarily until it can be fixed. So overall, with those two items aside Paymo is the best program out there and much more affordable than many we tested out before.

The biggest selling point for me was the project management facility alongside the app & timer for time tracking. Prior to this I had used a mix of Toggl + Trello, then when I moved to Quickbooks TSheets + Trello + Quickbooks.

Switching to Paymo streamlined this so that I could do all the project management and time tracking in one suite. Quickbooks integration was a necessity also considering all my finances have been handled there too.

Support has been excellent as well, tickets are resolved quickly and always someone available to give a helping hand or to receive feedback.

The biggest con was actually a feature I asked about before signing up for a subscription. At present the task management boards have no guest access facility. This was a feature I was really looking for as previously I used Trello to share proofs & receive feedback from clients. Having contacted support they have informed me that this feature is on the roadmap and undergoing testing, so hopefully will arrive in the not too distant future.

The web application could also benefit from more keyboard shortcuts as well. This is something I miss from Trello that was incredibly useful, but will mention to support as a feature request, alongside a dark mode or more options for theming the application. (There are chrome extensions that can partially cover this, but native support would be even more appreciated).

For me, PaymoPlus TimeTracking software is the best feature that Paymo offers. Easy to set up, don't miss any working time and gives me the chance to understand the tasks where I spend most of the time. The time reports are great to understand what is more time consuming from my daily tasks and the fact that I can have several projects and clients makes it so easy to work with.

The fact that I can use an automated software to track my tasks made me safe a lot of time.

With other similar time tracking apps I tested, I always needed to trigger it manually or take a lot of steps. With PaymoPlus, just start recording it and nothing is missed. It captures all your activity

There's nothing I like the least, but maybe it would be nice to have more dynamic ways of adding rates or billing options.
As a freelancer, I often work at a specific rate per word (for example translations and proofreading), or rate per article, so it would be helpful to have such options of adding different rate settings.

Fast and effective management of time and resources. I love how easy it is to log time, create invoices and complete all my accounting obligations as a UK business owner quickly and stylishly.

I guess my biggest dislike is the new timesheets view, the hitboxes on the time entries seem to be slightly out of sync with the visual modules. Also as I have been using the software for over 10 years, there is a lot of old data which I cannot remove in bulk.

I was using another sowftware but no new features were realeased during years and the support was inexistent. Then I searched for another software to help me to organize my work and tested a lot of options. Paymo was perfect for what I was looking for and the support service was always ready. Also, since I was using the software new features were realeased.

It was not easy to understand how the recurring invoices work, so I have to read some help documents. I think that general usability is good, but I think that some features should be made more easy to use.

Paymo is very useful for budget and billing control, time tracking and customer and project management.

I would like it to have more advanced functionalities like CRM

We were looking for a simple tool that will combine simplicity of usage together with a lot of features (PM, Tracking, Reporting, Financial Overview) and fast at the same time. Paymo did it!

Nothing, the app is doing a great job.

Paymo helped our small business organize projects and boosted automation functions of our working process really well. We were already used to tracking time under project tasks before trying Paymo, but we were looking for a software that could streamline the full process from the start of a project to the end, while covering the financial aspects as well. The best thing about Paymo is the ability to automate the working process through templates, and to be able to customize at every level. We also really appreciate the Help Center (the attention to detail and clear explanations have been very useful) and customer support.

It was pretty time consuming at first to get set up on Paymo and learn how to make it work for us, but this can be true for any new software. A more thorough tutorial or very obvious recommendations to use the Help Center would have helped us at the beginning -- it took a bit of time for me to discover all of the great pages on the Help Center.

There are some very specific features that would be useful to us that are not currently options:

1. An option to round-down instead of round-up in increments of time for time reports.
2. More user-friendly and intuitive customizing options for the templates, instead of relying on custom code to really change the appearance.
3. A pay roll feature to track pay days/periods and previous pay for employees, as an extension of time reports or time sheets.
4. The ability to manually edit the "Cost" sections on templates, after they have been automatically filled while adding from a project's tasks or time sheets.
5. Something to consider in the future is adding an entire new feature focused on the financial statements side of accounting. This would be very attractive since it would mean having nearly all of our business management happening in the same place.

We are still getting used to Paymo and all of its functions, so may have more feedback in the future!

Easy to learn, easy to use, with lot of features, super support, progressive software, they add lot of integrations, mobile apps, use via web browser

Some features wait for upgrade, iPad integration missing

Quick & easy to get started & great support. Managing tasks & time is awesome with Paymo. I am a huge fan of the calendar views. They have a great set of filters & tweaks you can make to the views. They also offer a great kanban board.

Invoices could be improved a bit but they're ok. I do need to spend some time learning more about how to build invoices with Paymo.

- Great, flexible project management tool
- perfectly scalable
- a lot of features and handy shortcuts (saved project lists etc.)
- provides a lot of insights per project and client
- Very friendly and personal customer service.
- Good value for the money

- Clients did not always get the tool instantly. But recent UX changes could make it easier for them
- Communication with colleagues could get a bit chaotic, takes some time to implement in the workflow.
- A lot of features requires good knowledye whats the best way to use the tool, so definitly assign someone to create a team workflow.

Task creation and time tracking remotely are essential tools I use daily for my business. I appreciate that it integrates with my accounting software and is easy to train others to use. Running a small business is challenging, and Paymo helps me keep on track and organized.

I do wish I could integrate some tasks into my Google or ICal. Meetings would be great if they could show up there, and I wouldn't have to input the information in two places. I don't want all of my daily tasks, but I would love site visits, out-of-office, or meetings to show up in both areas.

One of the things we love about Paymo is how easy it is to use. It was straightforward to set up, and the user interface is intuitive, which makes it easy for anyone to start using it right away. It has saved us a lot of time that we would have otherwise spent on training.

One thing we found challenging about Paymo is its limited integration options with other software. It would be great if it could integrate with more third-party tools that we use regularly.

What I like the most is how it helped me have a grasp of the worked time, which in turn helped me structure prices and give estimates and deadlines.

I use the team scheduling a lot, but I still miss the ability to navigate directly from a task to its booking.

I love simply having the program open in the background to track my time, so that I can spend my time working on my projects and less on trying to keep track and potentially making errors. This makes it extremely easy for someone who bounces from one project to the next frequently.

It has a bit of a learning curve to figure out how to set up your projects initially. There's a fair amount of front end set up to get the program to work as intended, but once you get the hang of it, it becomes extremely helpful.