
FreshBooks
Classificação geral
Filtrar por
Porte da empresa
Tempo utilizado
4350 avaliações

- Setor: Cosmético
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Um excelente softwere de Contabilidade
Avaliado em 04/02/2022
É uma experiência que gosto, e que recomendo que outros aproveitem os serviços deste software
É uma experiência que gosto, e que recomendo que outros aproveitem os serviços deste software
Vantagens
É um software muico compacto, com uma longa experiencia visto que existe desde 2003 e de lá pra cá tem estado a adequar-se cada vez mais as necessidades dos seus usuarios.
Desvantagens
Na Realidade nenhum produto é completo a ponto de não ser actualizado, por isso não que seja algo que eu não tenha gostado, mas que a empresa não se deixe acomodada pelo tempo de existência... continuem a inovar.
- Setor: Gestão da educação
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 5.0 /10
Ainda avaliando o Freshbook
Avaliado em 14/06/2023
Vantagens
É um produto fácil de usar, tenho um preço bem acessível se comparado a outro produtos com mesmas funções.
Desvantagens
Poderia ter mais recursos disponíveis que facilitariam uma maior integração
Resposta do FreshBooks
Hey Flavia, thank you for taking the time to share your review of FreshBooks!
I'm glad to hear you've had a good experience using FreshBooks! If you are looking for more resources for integrations, I'd recommend checking out our App Store (https://appstore.freshbooks.com/), which includes an option to suggest new integrations. ^DM

- Setor: Serviços de eventos
- Porte da empresa: Profissional autônomo
- Usado Outro durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
FreshBooks
Avaliado em 28/08/2020
Muito boa, super indico para pequenas e médias empresas.
Muito boa, super indico para pequenas e médias empresas.
Vantagens
Gostei de como as categorias estão muito bem organizadas. é minha primeira vez em contato com um software assim, e não tive dificuldade nenhuma em fazer o meu cadastro. Logo no inicio, você tem acesso a um tutorial que te ajuda fazer, como se fosse, se perfil, e por fim uma nota fiscal de uma maneira muito pratica. O software é muito completo, ideal para pequenas e medias empresas, onde você mesmo vai estar no controle dos seus gastos, receitas e faturamento. É muito completo e mesmo se você não for muito familiarizado com contabilidade, não tem porque se preocupar, pois o site é muio intuitivo.
Desvantagens
Na hora de cadastrar minha empresa, foi pedido uma estimativa de lucro anual, porém não achei minha moeda, que é o real brasileiro.
Como tudo é em inglês, posso contar com o tradutor automático da pagina para entender bem, porém as vezes a tradução não é das melhores.

- Setor: Fotografia
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Avaliação FreshBooks
Avaliado em 14/08/2022
Vantagens
Categorias muito bem organizadas na versão mais atual do software e facilidade em fazer o cadastro no site. O programa como um todo é bastante completo e aparentemente vem se adaptando às necessidades de seus usuários ao longo de seus quase 20 anos de existência. Adorei o tutorial inicial, ideal para iniciantes.
Desvantagens
O software só tem a opção em inglês, o que obriga a tradução automática que nem sempre é boa. O fato de não existir o BRL (real brasileiro) como moeda para preencher a estimativa de lucro anual também é bastante limitante.
- Setor: Contabilidade
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Excelente
Avaliado em 07/09/2023
Da para trabalhar de forma mais prática.
Da para trabalhar de forma mais prática.
Vantagens
Gostei por ser um produto de alta qualidade, é fácil manuseio.
Desvantagens
Não tenho nada a reclamar no momento do produto.
- Setor: Contabilidade
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
FreshBooks
Avaliado em 14/07/2020
Vantagens
FreshBooks é uma empresa completa em contabilidade. Nela á maneiras de gerenciar seu trabalho próprio e empresas também. Exemplos que a plataforma tem é faturamentos, pagaemntos entre outras.
Desvantagens
Eu acho uma exelente plataforma, uso ela á algum tempo e nunca tive problema, encaixou muito bem no meu trabalho.
- Setor: Lácteos
- Porte da empresa: Profissional autônomo
- Usado Mensal durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Comentário ao FreshBooks
Avaliado em 12/08/2020
percebi que pelo menos no teste ele me ajudou na organização de cobrança
percebi que pelo menos no teste ele me ajudou na organização de cobrança
Vantagens
os recursos são muito bons, achei que para instalar a foto no recibo muito fácil, também gostei muito que vai para o email;
Desvantagens
o que eu menos gostei é que é um recurso de alto valor para um artesão por exemplo
Resposta do FreshBooks
Hey Daniela, thank you for taking the time to share your review of FreshBooks.
I'm glad to hear that you had a positive experience with FreshBooks, but I believe you perhaps found the pricing to be too much for your business. If this was the case, our team would be happy to hear any feedback or suggestions you have regarding our pricing structure.
Our Support Team can be reached at 1-866-303-6061 Monday through Friday, 8am-8pm EST or help@freshbooks to receive that feedback. ^DM
- Setor: E-Learning
- Porte da empresa: 501–1.000 funcionários
- Usado Mensal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
FreshBooks Review
Avaliado em 11/01/2023
Vantagens
Facilidade para usar a plataforma, ótimo atendimento ao usuário...
Desvantagens
Para mim, não precisa mudar nada. O software apresenta uma ótima interface

- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2–10 funcionários
- Usado Mensal durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Avaliação segura e positiva
Avaliado em 12/01/2023
Vantagens
A facilidade no faturamento rápido e constante
Desvantagens
A falta de algumas funções e dificuldade em algumas funções

- Setor: Eletrônicos
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
The way to do accounting and invoicing
Avaliado em 16/10/2023
Vantagens
What I like most about FreshBooks is all my personal invoices and professional accounting reports are together in this simple and useful product.
Desvantagens
Sometimes I have hard time synchronizing my accounts but it gets solved in a couple of minutes.
- Setor: Serviços financeiros
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Secure and efficient financial management
Avaliado em 23/10/2023
FreshBooks has helped us simplify and streamline our financial operations while maintaining...
FreshBooks has helped us simplify and streamline our financial operations while maintaining security and organization.
Vantagens
I like that the platform has robust security measures, such as data encryption and secure access, which gives us peace of mind in terms of protecting sensitive information. I also appreciate the reporting capabilities and integration with other financial tools that FreshBooks offers, which further facilitates our workflow. It provides a clear view of our finances, which helps us make informed decisions and stay organized.
Desvantagens
This is a very comprehensive platform, one area of improvement is advanced customization capabilities.
- Setor: Consultoria de gestão
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Really like FreshBooks but there's room for improvement
Avaliado em 10/01/2017
Here's the skinny on FreshBooks (the good, the bad, and the ugly):
The Good:
You can't beat...
Here's the skinny on FreshBooks (the good, the bad, and the ugly):
The Good:
You can't beat the visual dashboard for tracking outstanding and past payments for clients. It's a great billing system for small businesses and especially consultants or freelancers. The recurring billing/invoicing system is FAB!
Like many platforms these days, Freshbooks showcases a library of "add-ons" to help enhance your experience. Some of the best ones (in my book, as a tech consultant and marketer) are Hubspot, Shopify, Mailchimp, Bidsketch, BaseCamp, and Podio.
There's a decent time tracking feature, along with the ability to track expenses. You can create/assign staff to project billing. Of course, you can issue "estimates" to prospects for future projects. As you send invoices through the Freshbooks system, it will log "sent" emails for you. And the system is designed to handle manual invoices for snail mail as well.
Each client/business that you bill receives their own "login" to your dashboard to view their invoice(s). This is a nice touch, as clients may often "misplace" that original email with your invoice in it...
It integrates very nicely with Stripe and PayPal (although I hear that may be changing - what? I know) plus Freshbooks has its own payment feature. I never have issues with payments, they always come through the system promptly (for online playing, 24-48 hours, the norm).
The Bad:
I'm not a fan of the reporting feature, while it's functional, it doesn't allow enough flexibility that a diverse consultant such as myself would like (need) to have. There are several reporting functions for each core feature (Accounting, Clients, Invoicing, and Time Tracking). But no option for custom reporting, which I often need as my diverse array of clientele has different process, set-ups, etc. At the very least, I would like to be able to customize the built-in reports on some level. I've not found an add-on that would assist me with this pain point.
The Ugly:
Finally, sadly, the worst thing I have to say about FreshBooks is that the Android app is greatly lacking. As the years (and technology) progress, that could eventually become a deal breaker. All the features in the world won't do a consultant much good if all of those same features can't be accessed via mobile device. We're ALL mobile these days, doncha know.
However, if you split your time between desktop/Mac and mobile, then Freshbooks is well worth a look!

- Setor: Publicidade e marketing
- Porte da empresa: Profissional autônomo
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Freshbooks Review
Avaliado em 25/09/2023
I think there are less expensive services but none do what I need as well as Freshbooks.
I think there are less expensive services but none do what I need as well as Freshbooks.
Vantagens
High quality service with excellent support. It does everything I need it to do.
Desvantagens
Like I said, it's a high quality service but it's a bit pricey.
Alternativas consideradas
FreshdeskRazões para escolher o FreshBooks
I needed better search capabilities.Razões para mudar para o FreshBooks
I needed a polished service that was more intuitive than what I was using before.- Setor: Artes cênicas
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Overall good, a few bugs to fix
Avaliado em 21/11/2023
FreshBooks is overall a good software, at least if your needs are not too complex. I keep however...
FreshBooks is overall a good software, at least if your needs are not too complex. I keep however facing issues with a few features, such a bank reconciliation that never are accurate or complete. Customer service takes a bit too long to respond, although will in the end listen. Seems however that said issues are not to be fixed very soon...
Vantagens
Good value for money, fairly complete and functional
Desvantagens
Some features need fixing, customer service not very responsive or satisfactory
- Setor: Redação e edição de texto
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
incredible app and helping so much
Avaliado em 19/10/2023
Vantagens
I like way of design site web exactly easy to start and use this app
Desvantagens
i have a problem with blue color so is you change background color that will be goos for me .
- Setor: Serviços ao consumidor
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Very good tools I suggested this.
Avaliado em 22/10/2023
My overall experience on this tool was very satisfied
My overall experience on this tool was very satisfied
Vantagens
Freshbooks is easy to learn and utilized i really like it so far.
Desvantagens
Freshbooks make the best accounting software we need this on our job.
- Setor: Gestão da educação
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Freshbooks review
Avaliado em 16/10/2023
Freshbook was fast and quick
Freshbook was fast and quick
Vantagens
I really like the ease of access of the app like reciept uploading, accounting and expense management, everything is on the go.
Desvantagens
I dont think timesheet integration and approvals are much required right now because most of the companies have their own tools or a totally different third party
- Setor: Redação e edição de texto
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Avaliação gratuita
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
"Comprehensive financial accounting solution"
Avaliado em 17/10/2023
Vantagens
FreshBooks simplifies financial managements for small business and self employed persons. It's user friendly and quality integration hence excellent for those looking to streamline invoicing and time management.
Desvantagens
With my experience, it's best of the best. I highly recommend.
- Setor: Automotivo
- Porte da empresa: 10.000+ funcionários
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Best for managing finance in a easy and organised manner.
Avaliado em 25/10/2023
Vantagens
It offers facilities for team communication so that any comments made about the project can be referenced at various points within the reporting cycle.
Desvantagens
I find it quite thorough and helpful for my work but it doesn't give all the functions.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 1.0 /10
Fine if you are the only one in your business
Avaliado em 10/09/2022
It was rated well, so I expected better performance. Reconciling the small transactions I get from...
It was rated well, so I expected better performance. Reconciling the small transactions I get from health insurance companies is very time consuming and it seems like there should be a better way to add those payments without having to manually enter each one when I have to reconcile.
Invoices default to "accrual" accounting which is a pain if you use cash-based accounting (which I do).
Overall, I have not been able to have accurate business numbers (profit/loss) for months because trying to figure out how to add payroll info has been so challenging.
Vantagens
I loved that I could upload clients I frequently invoice when I transitioned. Setting up my bank links was very simple and transactions were downloaded easily. You can set up rules for accounts and they will follow those. Invoices look good and are easy to create.
Desvantagens
The software does not support accounting if you have employees and are paying any benefits. Trying to separate out the cost of what my employees contribute to health insurance, retirement, etc. vs what I contribute has been a nightmare. My bookkeeper and I both spent a lot of time with Freshbooks support trying to figure out how to do that. Turns out it is with a journal entry which is time consuming and makes no sense.
Razões para escolher o FreshBooks
I switched to Freshbooks from Xero because Xero would not sync with my bank. This was very easy with Freshbooks. The link consistently works, even though my bank is a smaller one just in my region.Software anterior
XeroRazões para mudar para o FreshBooks
Reviews on Capterra were good at the time for Freshbooks. It was described as easy to use.Resposta do FreshBooks
Hey Alicia, thank you for taking the time to share your review of FreshBooks.
I have ensured that your feedback about your accounting experience in FreshBooks has been passed along to our Product Team on your behalf.
If there is any other feedback you wish to share, or queries our team can assist with, the contact information for our Support Team can be found here: https://www.freshbooks.com/contact ^DM
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Run as fast as you can from this platform now that they are forcing migrations to new platform
Avaliado em 01/12/2021
FreshBooks was founded by someone that wanted to make a great product for small businesses to do...
FreshBooks was founded by someone that wanted to make a great product for small businesses to do invoicing and time tracking, that focus is obviously gone and the focus revolves around their payment processing.
Vantagens
We implemented the "Classic Freshbooks" which was a super clean interface that you could navigate with your keyboard for the most part, was stable and efficient. This worked great for us for almost 10 years.
Desvantagens
They are now forcing their new interface on everyone, which is buggy and slow. Constant downtime at critical times like end of month, causing customers not to be able to access and pay invoices. Huge financial repercussions for us due to this.
Resposta do FreshBooks
Hey Scott, thank you for taking the time to share your review of FreshBooks.
You are correct that we are moving customers to the new FreshBooks. I'm sorry that you've experienced some issues with your account since moving, but our Support Team is here to help however we can. While there are some changes between the classic and new FreshBooks, feedback from customers like yourself is absolutely valuable to our team as we make continue to make changes and updates to the software. We post those updates here: https://support.freshbooks.com/hc/en-us/articles/360054235012-Changes-Updates-in-2021.
If you have any questions or matters we can assist with, the contact details for our Support Team are listed here: https://www.freshbooks.com/contact. ^DM

- Setor: Internet
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Freshbooks Track and manage expenses well
Avaliado em 26/12/2022
FreshBooks is exceptional in its simplicity of use, making it a great choice for any business's...
FreshBooks is exceptional in its simplicity of use, making it a great choice for any business's accounting needs. In the beginning, it helped us save time by allowing us to automate a few procedures. Create polished invoices that will impress your customers in no time at all.
Vantagens
Through FreshBooks' Project and tracking function, monitoring project costs is a breeze. Using the Project feature makes billing a breeze. There is a clean design to the user interface that makes navigating swiftly and easily possible. It's possible to modify the categories of business expenses to meet specific requirements. Getting a copy to my accountants was a breeze.
Desvantagens
As such, its capability in relation to ledgers falls short of what one may expect from a product designed for major corporations. The prior version of FreshBooks was more dependable than the current one, therefore the most recent update was a major setback for the program's reputation. The cost varies widely depending on the version you choose.

- Setor: Hospitais e Saúde
- Porte da empresa: 5.001–10.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great accounting and invoicing software
Avaliado em 13/06/2022
Easy-to-use: Freshbooks A lot of functions are available and you can get started in a short period...
Easy-to-use: Freshbooks A lot of functions are available and you can get started in a short period of time. Clients will love this for making payments. Freshbooks' user-friendliness and the fact that all of my clients are saved there are two things I really like. All of my client data has been held there for more than a decade.
Vantagens
FreshBooks has a really visually appealing interface, and that's something I really like. Even after a long day at work, logging in never leaves me feeling drained. When I log in, the most crucial information is right there on the dashboard. FreshBooks can help me operate my design business. Tracking my time, creating estimates and invoicing, creating projects, setting up regular retainers, etc. are just some of the things I do.
Desvantagens
As a result, there can be a lot of confusion when it comes to automatic payments. The smartphone app itself also needs a lot of work. In addition, the FreshBooks customer service needs improvement. I'd like to see some of the more expensive plans' extras available to everyone.

- Setor: Consultoria de gestão
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Great Invoicing Tool for Time Tracking
Avaliado em 12/11/2022
Freshbooks does manage the following VERY well: Time tracking against projects and clients;...
Freshbooks does manage the following VERY well: Time tracking against projects and clients; invoice creation based on tracked time; and one-off invoices or flat rate pricing. I also like the clean and easy to navigate interface.Generating and reading historical reports is quick and easy to determine things like, how quickly specific clients are paying (and who is historically slower at paying), income by client and income by project/work type.The phone app is functional for my needs, although it's a little clunky and not nearly as full featured as the desktop software. It's not bad, but not great. I have successfully tracked time on the app, then issued an invoice from my phone to my client's email inbox.Overall, Freshbook fulfills my needs as a consultant.
Vantagens
I really like Freshbooks for it's easy invoicing and time tracking. I was able to integrate it with Teamwork project management software so that more complex jobs that require detailed time tracking against tasks and milestones could be tracked there and then my time could be exported to Freshbooks. Freshbooks also integrated with my Paypal gateway, allowing me to accept major credit cards.
Desvantagens
Freshbooks collaboration with other contractors doesn't work very well. In addition, the per-client pricing has gotten pricey for those of us who have many one-off clients.The retainer payments feature was not easy to use.
Razões para mudar para o FreshBooks
Invoicing flexibility, integration with Teamwork PM software and integration with Paypal.
- Setor: Telecomunicações
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Freshbooks - Still one of the best billing systems around
Avaliado em 19/12/2019
Able to run and invoice quickly. Add the strong integration that it has with Freshdesk for...
Able to run and invoice quickly. Add the strong integration that it has with Freshdesk for ticketing and my time tracking - it has allowed me to better streamline my operations.
Vantagens
Tracking and customer portal that is fully labeled as your own... this is a feature most competitors do not have. Know when your customers have viewed your invoices and even printed them! Slick mobile app
Desvantagens
Pricing has gone up vis a vis other comparable competitors. Ticketing is very basic. One issue that could have been done better is that this is more of a quoting system and not proposal based. So making fancier proposals you are best off using another platform.