Avaliações do FreshBooks

FreshBooks

4,5 (4.397)
Escreva uma avaliação!
Software de contabilidade na nuvem para proprietários de pequenas empresas

Classificação geral

4,5 /5
(4.397)
Relação qualidade/preço
4,3/5
Recursos
4,3/5
Praticidade
4,5/5
Suporte ao cliente
4,4/5

92%
dos usuários recomendam este app
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4397 avaliações

Alexandrino
Alexandrino
Classificação geral
  • Setor: Cosmético
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Um excelente softwere de Contabilidade

Avaliado em 04/02/2022

É uma experiência que gosto, e que recomendo que outros aproveitem os serviços deste software

É uma experiência que gosto, e que recomendo que outros aproveitem os serviços deste software

Vantagens

É um software muico compacto, com uma longa experiencia visto que existe desde 2003 e de lá pra cá tem estado a adequar-se cada vez mais as necessidades dos seus usuarios.

Desvantagens

Na Realidade nenhum produto é completo a ponto de não ser actualizado, por isso não que seja algo que eu não tenha gostado, mas que a empresa não se deixe acomodada pelo tempo de existência... continuem a inovar.

Flavia
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 5.0 /10

Ainda avaliando o Freshbook

Avaliado em 14/06/2023

Vantagens

É um produto fácil de usar, tenho um preço bem acessível se comparado a outro produtos com mesmas funções.

Desvantagens

Poderia ter mais recursos disponíveis que facilitariam uma maior integração

Resposta do FreshBooks

Hey Flavia, thank you for taking the time to share your review of FreshBooks!

I'm glad to hear you've had a good experience using FreshBooks! If you are looking for more resources for integrations, I'd recommend checking out our App Store (https://appstore.freshbooks.com/), which includes an option to suggest new integrations. ^DM

Bruna
Bruna
Classificação geral
  • Setor: Serviços de eventos
  • Porte da empresa: Profissional autônomo
  • Usado Outro durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

FreshBooks

Avaliado em 28/08/2020

Muito boa, super indico para pequenas e médias empresas.

Muito boa, super indico para pequenas e médias empresas.

Vantagens

Gostei de como as categorias estão muito bem organizadas. é minha primeira vez em contato com um software assim, e não tive dificuldade nenhuma em fazer o meu cadastro. Logo no inicio, você tem acesso a um tutorial que te ajuda fazer, como se fosse, se perfil, e por fim uma nota fiscal de uma maneira muito pratica. O software é muito completo, ideal para pequenas e medias empresas, onde você mesmo vai estar no controle dos seus gastos, receitas e faturamento. É muito completo e mesmo se você não for muito familiarizado com contabilidade, não tem porque se preocupar, pois o site é muio intuitivo.

Desvantagens

Na hora de cadastrar minha empresa, foi pedido uma estimativa de lucro anual, porém não achei minha moeda, que é o real brasileiro.
Como tudo é em inglês, posso contar com o tradutor automático da pagina para entender bem, porém as vezes a tradução não é das melhores.

Eduardo
Eduardo
Classificação geral
  • Setor: Fotografia
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Avaliação FreshBooks

Avaliado em 14/08/2022

Vantagens

Categorias muito bem organizadas na versão mais atual do software e facilidade em fazer o cadastro no site. O programa como um todo é bastante completo e aparentemente vem se adaptando às necessidades de seus usuários ao longo de seus quase 20 anos de existência. Adorei o tutorial inicial, ideal para iniciantes.

Desvantagens

O software só tem a opção em inglês, o que obriga a tradução automática que nem sempre é boa. O fato de não existir o BRL (real brasileiro) como moeda para preencher a estimativa de lucro anual também é bastante limitante.

Keyla
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Excelente

Avaliado em 07/09/2023

Da para trabalhar de forma mais prática.

Da para trabalhar de forma mais prática.

Vantagens

Gostei por ser um produto de alta qualidade, é fácil manuseio.

Desvantagens

Não tenho nada a reclamar no momento do produto.

Maiara
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

FreshBooks

Avaliado em 14/07/2020

Vantagens

FreshBooks é uma empresa completa em contabilidade. Nela á maneiras de gerenciar seu trabalho próprio e empresas também. Exemplos que a plataforma tem é faturamentos, pagaemntos entre outras.

Desvantagens

Eu acho uma exelente plataforma, uso ela á algum tempo e nunca tive problema, encaixou muito bem no meu trabalho.

Daniela
Classificação geral
  • Setor: Lácteos
  • Porte da empresa: Profissional autônomo
  • Usado Mensal durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Comentário ao FreshBooks

Avaliado em 12/08/2020

percebi que pelo menos no teste ele me ajudou na organização de cobrança

percebi que pelo menos no teste ele me ajudou na organização de cobrança

Vantagens

os recursos são muito bons, achei que para instalar a foto no recibo muito fácil, também gostei muito que vai para o email;

Desvantagens

o que eu menos gostei é que é um recurso de alto valor para um artesão por exemplo

Resposta do FreshBooks

Hey Daniela, thank you for taking the time to share your review of FreshBooks.

I'm glad to hear that you had a positive experience with FreshBooks, but I believe you perhaps found the pricing to be too much for your business. If this was the case, our team would be happy to hear any feedback or suggestions you have regarding our pricing structure.

Our Support Team can be reached at 1-866-303-6061 Monday through Friday, 8am-8pm EST or help@freshbooks to receive that feedback. ^DM

Marlon
Classificação geral
  • Setor: E-Learning
  • Porte da empresa: 501–1.000 funcionários
  • Usado Mensal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

FreshBooks Review

Avaliado em 11/01/2023

Vantagens

Facilidade para usar a plataforma, ótimo atendimento ao usuário...

Desvantagens

Para mim, não precisa mudar nada. O software apresenta uma ótima interface

Maria Angélica
Maria Angélica
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Mensal durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Avaliação segura e positiva

Avaliado em 12/01/2023

Vantagens

A facilidade no faturamento rápido e constante

Desvantagens

A falta de algumas funções e dificuldade em algumas funções

Allison
Allison
Classificação geral
  • Setor: Consultoria de gestão
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Great Invoicing Tool for Time Tracking

Avaliado em 12/11/2022

Freshbooks does manage the following VERY well: Time tracking against projects and clients;...

Freshbooks does manage the following VERY well: Time tracking against projects and clients; invoice creation based on tracked time; and one-off invoices or flat rate pricing. I also like the clean and easy to navigate interface.Generating and reading historical reports is quick and easy to determine things like, how quickly specific clients are paying (and who is historically slower at paying), income by client and income by project/work type.The phone app is functional for my needs, although it's a little clunky and not nearly as full featured as the desktop software. It's not bad, but not great. I have successfully tracked time on the app, then issued an invoice from my phone to my client's email inbox.Overall, Freshbook fulfills my needs as a consultant.

Vantagens

I really like Freshbooks for it's easy invoicing and time tracking. I was able to integrate it with Teamwork project management software so that more complex jobs that require detailed time tracking against tasks and milestones could be tracked there and then my time could be exported to Freshbooks. Freshbooks also integrated with my Paypal gateway, allowing me to accept major credit cards.

Desvantagens

Freshbooks collaboration with other contractors doesn't work very well. In addition, the per-client pricing has gotten pricey for those of us who have many one-off clients.The retainer payments feature was not easy to use.

Alternativas consideradas

Harvest e QuickBooks Online

Razões para mudar para o FreshBooks

Invoicing flexibility, integration with Teamwork PM software and integration with Paypal.
Kimani
Kimani
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Like human fingerprints, Freshbooks is Unique

Avaliado em 23/10/2023

Freshbooks have proved to be dependable over the years. It's accuracy and efficiency remain...

Freshbooks have proved to be dependable over the years. It's accuracy and efficiency remain unmatched

Vantagens

Using Freshbooks has been a game changer for me and my team. It's interface is friendly and easy to navigate saving us on setting up time and helping us keep everything neatly organized. Freshbook is a unique platform whose touch of excellence in accounting and expense management stood out for me in comparison to other tools in the market. I find it's performance and reliability top notch in functions like generation and invoices tracking which is complete. It's decency in tracking expenses is on its own level. I am also able to execute receipt approvals, billable hours and keep financial records which are the major accounting roles making it an ultimate accounting solution

Desvantagens

To be honest I have not encountered a single thing I dislike about Freshbooks. As an accountant who have used lots of accounting softwares I can recommend freshbooks to anyone out there for efficient execution of his/her accounting needs

Susan
Classificação geral
  • Setor: Consultoria de gestão
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

Really like FreshBooks but there's room for improvement

Avaliado em 10/01/2017

Here's the skinny on FreshBooks (the good, the bad, and the ugly):

The Good:
You can't beat...

Here's the skinny on FreshBooks (the good, the bad, and the ugly):

The Good:
You can't beat the visual dashboard for tracking outstanding and past payments for clients. It's a great billing system for small businesses and especially consultants or freelancers. The recurring billing/invoicing system is FAB!

Like many platforms these days, Freshbooks showcases a library of "add-ons" to help enhance your experience. Some of the best ones (in my book, as a tech consultant and marketer) are Hubspot, Shopify, Mailchimp, Bidsketch, BaseCamp, and Podio.

There's a decent time tracking feature, along with the ability to track expenses. You can create/assign staff to project billing. Of course, you can issue "estimates" to prospects for future projects. As you send invoices through the Freshbooks system, it will log "sent" emails for you. And the system is designed to handle manual invoices for snail mail as well.

Each client/business that you bill receives their own "login" to your dashboard to view their invoice(s). This is a nice touch, as clients may often "misplace" that original email with your invoice in it...

It integrates very nicely with Stripe and PayPal (although I hear that may be changing - what? I know) plus Freshbooks has its own payment feature. I never have issues with payments, they always come through the system promptly (for online playing, 24-48 hours, the norm).

The Bad:
I'm not a fan of the reporting feature, while it's functional, it doesn't allow enough flexibility that a diverse consultant such as myself would like (need) to have. There are several reporting functions for each core feature (Accounting, Clients, Invoicing, and Time Tracking). But no option for custom reporting, which I often need as my diverse array of clientele has different process, set-ups, etc. At the very least, I would like to be able to customize the built-in reports on some level. I've not found an add-on that would assist me with this pain point.

The Ugly:
Finally, sadly, the worst thing I have to say about FreshBooks is that the Android app is greatly lacking. As the years (and technology) progress, that could eventually become a deal breaker. All the features in the world won't do a consultant much good if all of those same features can't be accessed via mobile device. We're ALL mobile these days, doncha know.

However, if you split your time between desktop/Mac and mobile, then Freshbooks is well worth a look!

Alan
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

FreshBooks - Quicker and Easier than the other

Avaliado em 06/02/2024

Migrating from what everyone thinks is the Number 1 Account Solution to Freshbooks was easy. Simple...

Migrating from what everyone thinks is the Number 1 Account Solution to Freshbooks was easy. Simple setup and then found out I had a dedicated account rep if I needed help

Vantagens

Super easy to setup; created customers, and products and set up recurring invoices on auto-pilot

Desvantagens

haven't found anything I don't like so far

Alternativas consideradas

Zoho Books

Razões para escolher o FreshBooks

Lack of support; issues with using the product, just wasn't easy to use

Software anterior

QuickBooks Online

Razões para mudar para o FreshBooks

Liked the interface of FreshBooks better than ZoHo
Linda
Linda
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 10.000+ funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

A fantastic tool for accountants, FreshBooks

Avaliado em 24/07/2023

Simple to use and effective, with a wealth of helpful features that can be tweaked to improve the...

Simple to use and effective, with a wealth of helpful features that can be tweaked to improve the final product. Simple enough for those who aren't tech savvy. It's a great program with two uses: as a payment chip that works with any card, and as a tool for managing your company's finances.

Vantagens

FreshBooks is an accounting software that manages your daily invoices, receipt approvals, expenses, billable hours, and financial records. To improve the financial management of small businesses, FreshBooks is developing a cloud-based accounting solution. The firm boasts industry-leading customer service.

Desvantagens

They recently implemented a new format that was mandatory for all users. The old version of FreshBooks was far better than the new one. The software's electronic payment option is the worst part. Some banks allow it while others refuse to even process the transaction.

Craig
Craig
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Good for time tracking and invoicing; barely functional for accounting

Avaliado em 30/09/2019

The original version of FreshBooks, which we started using in 2014, was great for time tracking and...

The original version of FreshBooks, which we started using in 2014, was great for time tracking and invoicing. Unfortunately, they decided to build a completely new web application to add accounting features. We migrated to the new version about two years ago, and it did not go well. The new version didn't add many useful features, and the time tracking app got worse (see above). We decided to try the accounting feature this year (2019) because Xero started getting more expensive and lost its payroll feature. We have found the FreshBooks accounting features to be barely usable, and we're struggling to find an accountant that will support FreshBooks.

Vantagens

FreshBooks is good for freelancers or service-based small businesses that need to track time spend on client projects, and report the time on invoices. It's also good for tracking basic expenses, whether they are allocated to the business, or passed on to clients. The reporting features are also useful.

The payroll integration with Gusto is a simple and affordable way to run payroll for a small business.

Desvantagens

The mobile app for time tracking became so buggy that I had to stop using it; it would frequently lose track of the time if I paused the timer. They also added a "feature" that creates a new line item on the invoice every time you pause the timer, which really clutters up the invoice. I now use a separate tracking app and manually enter my time.

The accounting features are barely adequate, and the accounting functionality is more like a public beta than production software. There's a chart of accounts, bank reconciliation, and a general ledger. We use cash-basis accounting, so it works for us, but if you carry inventory, I don't think FreshBooks will support accrual accounting. The bank reconciliation was officially "beta" until very recently.

Admins aren't allowed to edit the chart of accounts, so you need to have an accountant or bookkeeper set it up. Unfortunately, most accountants I've talked to won't work with FreshBooks directly. Strangely, FreshBooks will help you find a bookkeeper who works with FreshBooks, but not an accountant.

Alternativas consideradas

Xero

Razões para escolher o FreshBooks

We switched from Xero to FreshBooks for accounting because the value of Xero keeps going down. Xero used to offer payroll and expenses for about $30/month, but now that Xero no longer offers payroll, you have to pay a separate fee to a payroll provider. You also have to pay a much higher monthly fee to Xero if you want expense reporting.

Software anterior

Xero

Resposta do FreshBooks

Hey Craig, thank you for taking the time to share this detailed review of FreshBooks.

I'm sorry to hear that you've run into issues with our mobile app and the timer creating multiple timers (though that is by design). If you had specific suggestions or features that you'd like to see for the Accounting features or anything else in FreshBooks, our team would love to hear it! I have flagged your feedback to be heard by our Product Specialists directly, but if there's anything else our Support Team would be happy to capture that feedback. They can be reached at [email protected] or 1-866-303-6061 Monday through Friday, 8am-8pm EST. ^DM

Joseph
Joseph
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Freshbooks Review

Avaliado em 25/09/2023

I think there are less expensive services but none do what I need as well as Freshbooks.

I think there are less expensive services but none do what I need as well as Freshbooks.

Vantagens

High quality service with excellent support. It does everything I need it to do.

Desvantagens

Like I said, it's a high quality service but it's a bit pricey.

Alternativas consideradas

Freshdesk

Razões para escolher o FreshBooks

I needed better search capabilities.

Razões para mudar para o FreshBooks

I needed a polished service that was more intuitive than what I was using before.
Lance
Classificação geral
  • Setor: Rede de computadores
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Top notch basic account and payment processing for the small business

Avaliado em 06/03/2024

Vantagens

So easy to create recurring invoices and process them automatically against customer credit cards. This product revolutionized how we process recurring services.

Desvantagens

it's relatively basic, it's missing some features of bigger/more expensive apps/services, but is great for the small business

Kabayo
Kabayo
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Free invoicing

Avaliado em 03/09/2023

Invoicing is quick with this product in way that templates of invoices are already provided.

Invoicing is quick with this product in way that templates of invoices are already provided.

Vantagens

Freshbooks trials version is free for a month and when the month is completed with out using it, the month is resumed

Desvantagens

Clear and fantastic software for invoicing

Justin
Classificação geral
  • Setor: Serviços jurídicos
  • Porte da empresa: 2–10 funcionários
  • Usado Mensal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Freshbooks User Reviewer

Avaliado em 03/05/2024

Vantagens

It was very easy to pay the invoice I received.

Desvantagens

I prefer to receive paper billing. It would be nice to receive the invoices by mail after it has been paid.

Ryan
Classificação geral
  • Setor: Construção
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Barely passed high school math - and I'm now the bookkeeper

Avaliado em 08/10/2020

I love Freshbooks. We used Quickbooks up until I made the decision in January to say I was done...

I love Freshbooks. We used Quickbooks up until I made the decision in January to say I was done stuggling with their program. We had tried the desk top and online versions and they both are so overwhelming with useless features that just get in the way of the simple bookkeeping and accounting needs that our particular business have.

I have been asked by other women in business, if I can help them with accounting as they start their business, and my first suggestion is that they immediately drop QB and move over to Freshbooks.

From our reports to filing quarterlies, reconciling and estimating - every thing about Freshbooks is better.

I have told my husband I would literally become a volunteer spokesperson for Freshbooks due to how much more enjoyable they have made running the backside of our business.

My ONLY regret is not doing this years ago. That's it. This product is life changing!

Vantagens

Pretty much everything.

The dashboard, estimating, reports, client organization, etc etc. This product is outstanding.

Desvantagens

The type A personality in me would love to be able to close out the books monthly, but I'll take the trade off if it means my books stay balanced - which they always do in Freshbooks.

I also wish the mobile app was more of an interactive user app, vs being more of a quick snapshot of our business.

Fran
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

So much better than Quickbooks

Avaliado em 07/07/2022

I started with Freshbooks back in 2011, a colleague recommended I switch to Quickbooks, which I...

I started with Freshbooks back in 2011, a colleague recommended I switch to Quickbooks, which I did. It only lasted a year before I went back to Freshbooks. Even though it was a pain to switch, it was worth it because when I have a problem with Freshbooks, I just send an email to [email protected] and they answer me the same day, usually. With Quickbooks, it was too hard to get support. It's not a double entry bookkeeping program, so if you need that, it's not for you. But for basic invoicing (including automatic recurring on any timeframe), time tracking, expense tracking, and reporting, it's perfect.

Vantagens

Easy to use, interface. Excellent customer support.

Desvantagens

There is a chrome extension for tracking time, in addition to within the app. The chrome extension was recently updated and is now not working properly. When you type the project name in it doesn't auto search, you have to scroll them all of them (and I have a lot) to select it now. They will fix it, i'm sure.
Sometimes have trouble with expense syncing, and would like more features to make that faster and easier to categorize.

Alternativas consideradas

Harvest

Razões para escolher o FreshBooks

Support was lacking, and too difficult to use.

Software anterior

QuickBooks Online
Alicia
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 1.0 /10

Fine if you are the only one in your business

Avaliado em 10/09/2022

It was rated well, so I expected better performance. Reconciling the small transactions I get from...

It was rated well, so I expected better performance. Reconciling the small transactions I get from health insurance companies is very time consuming and it seems like there should be a better way to add those payments without having to manually enter each one when I have to reconcile.
Invoices default to "accrual" accounting which is a pain if you use cash-based accounting (which I do).
Overall, I have not been able to have accurate business numbers (profit/loss) for months because trying to figure out how to add payroll info has been so challenging.

Vantagens

I loved that I could upload clients I frequently invoice when I transitioned. Setting up my bank links was very simple and transactions were downloaded easily. You can set up rules for accounts and they will follow those. Invoices look good and are easy to create.

Desvantagens

The software does not support accounting if you have employees and are paying any benefits. Trying to separate out the cost of what my employees contribute to health insurance, retirement, etc. vs what I contribute has been a nightmare. My bookkeeper and I both spent a lot of time with Freshbooks support trying to figure out how to do that. Turns out it is with a journal entry which is time consuming and makes no sense.

Alternativas consideradas

Sage Accounting, Zoho Books e QuickBooks Online

Razões para escolher o FreshBooks

I switched to Freshbooks from Xero because Xero would not sync with my bank. This was very easy with Freshbooks. The link consistently works, even though my bank is a smaller one just in my region.

Software anterior

Xero

Razões para mudar para o FreshBooks

Reviews on Capterra were good at the time for Freshbooks. It was described as easy to use.

Resposta do FreshBooks

Hey Alicia, thank you for taking the time to share your review of FreshBooks.

I have ensured that your feedback about your accounting experience in FreshBooks has been passed along to our Product Team on your behalf.

If there is any other feedback you wish to share, or queries our team can assist with, the contact information for our Support Team can be found here: https://www.freshbooks.com/contact ^DM

Amy
Amy
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 1.0 /10

FRESH ISNT ALWAYS QUICK ( or efficient)

Avaliado em 13/03/2023

Fresh books was recommended by a friend that utilizes it for her drop shipping business. She...

Fresh books was recommended by a friend that utilizes it for her drop shipping business. She recommended it due to pricing, great for a small set up however, if u have one or more employees or accounts payable or receivables then don't bother it was a disappointment

Vantagens

What I liked most was pricing and ease of initial set up

Desvantagens

What was least favored with this software was the amount of double to triple entry of data and ledgering had to be checked and rechecked due to inaccurate totaling and the taxes aren't even close to kept accurate here.

Resposta do FreshBooks

Hey Amy, thank you for taking the time to share your review of FreshBooks.

I have shared your feedback with our Product Team on your behalf. You can check out any changes and updates made in FreshBooks here: https://support.freshbooks.com/hc/en-us/articles/11925619511053-Changes-Updates-in-2023. If there's any other feedback you wish to share or if you need any assistance, please feel free to reach out to our Support Team: https://www.freshbooks.com/contact ^DM

Heather
Classificação geral
  • Setor: Design gráfico
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Easy no nonsense accounting platform

Avaliado em 08/10/2020

I had been using a widely regarded accounting competitor whose system was way more than I needed....

I had been using a widely regarded accounting competitor whose system was way more than I needed. FreshBooks allowed me to consolidate several platforms into one - saving me money and time.

Vantagens

FreshBooks allows me to create estimates & send proposals, track my time, invoice clients and reconcile my expenses for financial reporting all in one easy to use place. I was using 3 different platforms before to do all of this.

Desvantagens

It would be nice to have slightly more robust accounting functionality but for the most part it does everything I need it to do. I’d like to be able to track time by quantity rather than just duration.

Alternativas consideradas

HoneyBook

Razões para escolher o FreshBooks

I wanted something easier to use where I could also create estimates & proposals and track my time.

Software anterior

QuickBooks Online

Razões para mudar para o FreshBooks

FB seemed the least complicated. I didn’t need my accounting product to be my virtual assistant, I needed it to make bookkeeping easy for me so I could run my business.
Russell
Classificação geral
  • Setor: Software
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Extraordinary item combined to the friendliest help in financial software

Avaliado em 11/05/2019

The most significant thing with this product is efficient. I adore everything about FreshBooks. It...

The most significant thing with this product is efficient. I adore everything about FreshBooks. It is a great application for specialists and little organizations. I have been utilizing it for as long as couple of years and rate it the best programming in the market. At whatever point I had issues, the help group helped me to determine them rapidly with successful arrangements.

Vantagens

Probably the main motivations we picked FreshBooks over other programming: *Incredibly smooth and simple to utilize interface *Ability to mark your own in hues just as include your logo *Each client can be doled out their own charging gateway login and you can have various customers under one organization however each have diverse username *Utilizes Braintree instalments (our essential vendor processor)
FreshBooks is quick and dependable suite for accounting.FreshBooks is an honour winning money and bookkeeping programming and a standout amongst the best cloud answers for entrepreneurs. It is the present holder of Finances Online's Best Accounting Software Award for 2016 just as the Supreme Software Award for 2016, and has the most noteworthy consumer loyalty rates of all comparative applications in this classification. As you will discover in this survey, there is a not insignificant rundown of reasons why our specialists considered FreshBooks for these esteemed affirmations.

Desvantagens

*Reporting could be improved *Needs better compromise as far as parities. You can do day by day monetary records, yet I would prefer to have it ascertain how my business is getting along dependent on capital in our present record, at that point factor in what we earned and our costs. *Not useful for organizations that have stock, need stock administration (this I wouldn't really rate as a con nonetheless, on the grounds that Freshbooks was constructed and intended for SERVICE style organizations - for that it works incredible) *Reporting can't be opened in the portable application, you have to get to it through the program *To my insight, you can't maintain different organizations out of one record. We as of now have two organizations and are choosing on the off chance that we are going to open up a different Freshbooks account or if there is another choice that is more qualified for the second business.