Avaliações do ProWorkflow
ProWorkflow
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252 avaliações
- Setor: Editoras
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 7.0 /10
A decent project management software
Avaliado em 20/07/2018
I'm the marketing director for my company and proworkflow has helped my small marketing team stay...
I'm the marketing director for my company and proworkflow has helped my small marketing team stay on track. I have 3 licenses for this. So for the money, PWF delivers a good amount!
Vantagens
It gives you the ability to get pretty detailed on your tasks if you want to. It allows you to see all the projects next to their due date on one screen. Tasks can be arranged with specific headings so that tasks can be grouped in separate categories all within one project.
Desvantagens
The mobile app felt useless to me (granted, the last time I tried was over a year ago). The app only allowed you to see tasks that you're specifically assigned to in a project. This doesn't help the manager of a department who needs to see the status of all projects.
The software as a whole is not intuitive. Once you've spent time playing around with PWF and creating many projects you have a better grasp of the core functionality, but I feel it takes too long to get to that point.
- Setor: Construção
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Couldn't do business without it
Avaliado em 18/07/2018
We have found that with PWF we are.more efficient, more accountable, and have more time to care for...
We have found that with PWF we are.more efficient, more accountable, and have more time to care for our clients.
Vantagens
We've transitioned into using PWF as just information tracking to full customer profiles, work flow, time tracking, and complete information hub. Every time we've called and asked for slight changes to the software they've responded in remarkable timelines.
Recommend this for medium to large businesses with lots of information to keep tracked, accessible and organized.
Great way to communicate too.
Desvantagens
There could be an app instead of just a mobile site, and with such allow messaging to operate outside of email as an app for staff and clients alike. Also, I think some of the API integration could be a little more robust for a smoother user experience for those users trying to use PWF to it's full capacity.
- Setor: Pesquisa
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
A solid platform for the money
Avaliado em 09/02/2021
The experience has been fine but not great. I can't say it has done a lot to make our processes...
The experience has been fine but not great. I can't say it has done a lot to make our processes better outside of having job numbers that people can track to. That said, it hasn't been bad enough to change platforms and the team really relies on it.
Vantagens
We evaluated a lot of platforms and ultimately selected ProWorkFlow. We have been with the platform for over five years so it has worked solidly enough to continue on with it. It's functionality covers the basics and yet has some customization built into it. The best feature is the search function for finding archived projects.
The support team is excellent.
Desvantagens
ProWorkFlow has been really slow to roll out new features. In many ways it feels like the platform was left behind by other more progressive platforms. The two biggest cons of the platform is that it is difficult for people to enter time sheets - ProWorkFlow has tried to provide lots of options for doing so but in the end it is overwhelming for employees to find a specific project and a specific task and then log their time. The second issue is that once you build schedules you can't export them in a client ready/friendly version with certain tasks hidden and all of it formatted nicely. We find ourselves rebuilding schedules in Excel for every project.
- Setor: Design gráfico
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 8.0 /10
Pays for itself many times over
Avaliado em 19/07/2018
So much easier to make sure all time is billed. I love when myself and staff can fill a solid day...
So much easier to make sure all time is billed. I love when myself and staff can fill a solid day with tracked time — lets me know nothing has been left on the table before billing. Capturing all of the time we spend on projects pays for the monthly PWF licence many times over. We are simply more profitable with this tool.
Vantagens
Ability to organize projects any time from anywhere and delegate tasks effectively.
Desvantagens
Xero integration could be improved. It's not possible to make any changes to an invoice after it is sent to Xero. It would also be great to be able to categorize line items into Xero's revenue accounts directly from PWF. Also, I find it takes too long to just add a quick task to a project while on the phone with a client — I always end up keeping notes in a text file because it's faster/easier, and then creating tasks in PWF later when I have more time.
- Setor: Produção audivisual
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
The best online system we've ever used
Avaliado em 19/07/2018
It helps is keep track of our jobs, where we are at with them, hours worked - there's a few things...
It helps is keep track of our jobs, where we are at with them, hours worked - there's a few things we'd love to customise for our business in particular, but it's been our best friend in business for the last 6 years !
Vantagens
We used to use an in-house/server only program with Filemaker Pro that never had external access - now I can log in anywhere to send scripts to our voice over talent and keep on top of jobs, quotes and invoices - plus we use Xero, so it's great to have that integration with invoices.
Desvantagens
There's a couple of quirks in the manner of it being web based, and I'd love to see templates for font sizes in messages and emails out of the system, and occasionally we have issues (not ProWorflow's issue) that some government departments reject the emails out of the PWF system and we have to double check they got them !
- Setor: Publicidade e marketing
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Bring on tick Friday - Love ProWorkFlow
Avaliado em 25/07/2018
Our team are able to collaborate more. We have a greater transparency with clients & are overall...
Our team are able to collaborate more. We have a greater transparency with clients & are overall much productive.
Vantagens
Our team are able to collaborate & we are able to manage both projects (development/design) as well as monthly recurring tasks (agency social media posting/community management). ProWorkflow weekly workload app is a life saver & the team proactively have a "tick Friday" were we go home early if all boards are cleared and completed. Our business is able to see where the profitability lies within our services & where we can make improvements. Highly recommend this tool due to its ease of use & flexibility.
Desvantagens
For recurring tasks / monthly repetitive services of an agency you cannot just duplicate a current "project" and rename it. This would be an awesome time saving feature to have.
- Setor: Clínica de saúde mental
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
EXELLENT PRODUCT FOR OFFICE MANGEMENT AND TASK MANAGEMENT
Avaliado em 02/03/2021
OVERALL SATISFIED.
OVERALL SATISFIED.
Vantagens
EASY TO USE, YOU CAN NAVIGATE WITH EASE. I ENJOY THE TAG FEATURES.
Desvantagens
REPORTING COULD USE IMPROVEMENT. COMMUNICATION AND POSSIBLY MORE MOBILE FREINDLY USE SUCH AS AN APP SHOULD BE CONSIDERED.
- Setor: Design gráfico
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Client, Project, Hours and Invoice Management ALL IN ONE!
Avaliado em 23/07/2018
For small business, managing the tasks at hand, the hours they took to do and then tracking...
For small business, managing the tasks at hand, the hours they took to do and then tracking invoicing and payments is a huge task that prevents one from doing what they love. ProWorkFlow makes the hardest part of running a business a breeze from ONE DASHBOARD!
Vantagens
I spent years searching for an integrated system to manage our small business projects, tasks, hours reports AND invoicing for years. All you find are solutions that do one maybe two of those things well. ProWorkFlow does ALL four simply and easily. I don't know how we'd do the work we do without it!
Desvantagens
There are some features we don't use (like quotes) I wish could just be turned off and removed from the interface. I also wish there was more specific customizing of some of the forms and invoices (again for simplicity).
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
ProWorkflow is a MUST HAVE for any businesses managing multiple, people, tasks and projects.
Avaliado em 20/04/2018
Saves time, reduces unnecessary calls, keeps everything organised and reduces stress and helps...
Saves time, reduces unnecessary calls, keeps everything organised and reduces stress and helps manage project budgets and time on projects.
Vantagens
I have returned yet again to use PWF as I have started designing. The features have improved tremendously, certainly more user-friendly, great project templates to apply to make it easier to set up which I love! You can even make your own Project templates, which is a bonus.
I came straight back to ProWorkflow because it helped me so much I am now a returning customer and a happy one at that!
Desvantagens
The only thing I can think of is that one important social media link field is missing in the contacts section, which I have put a request in for with IT.
Resposta do ProActive Software
Thank you for the awesome feedback Heather! We're glad you love ProWorkflow!
- Setor: Educação superior
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Awesome project management software!
Avaliado em 30/04/2018
Helps me plan my work and make sure all of my projects' tasks are kept in track.
Helps me plan my work and make sure all of my projects' tasks are kept in track.
Vantagens
Like the versatile options - you can use it the way you want to. Customizable templates. Easy to track the work on all projects. Easy to prepare a project report for my internal customers.
Desvantagens
Would like to be able to have the option to have just due dates appear in the dashboard/activity list. Right now it shows both start dates and due dates and is bit cluttered. There may be a setting that I could use, not sure.
Resposta do ProActive Software
Thank you for feedback Angela! We appreciate it.
- Setor: Arquitetura e planejamento
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
ProWorkflow - 4 year user
Avaliado em 09/02/2021
Our firm continues to utilize ProWorkflow in new and effective ways after 4 years. The company has...
Our firm continues to utilize ProWorkflow in new and effective ways after 4 years. The company has released several upgrades that have been great. One of our favorites is the Project Board.
Vantagens
The main reason we selected ProWorkflow was to track project estimated hours to actual hours and see those results in a clear graphic format. PWF has exceeded our expectations. As our workload has increased, along with the number of projects, PWF has allowed us to stay very organized and work more efficiently. The customer service is outstanding. The PWF account representative is readily available for quick questions and training at any time. This is all inclusive of the overall cost of the software.
Desvantagens
The profitability reports can be a bit time consuming to set up. Also, an earlier feature, the ability to show project locations on a map, is no longer available.
- Setor: Publicidade e marketing
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
ProWorkflow is the staple of our agency
Avaliado em 09/02/2021
I have been using ProWorkflow for almost 3 years now and it has made my job much, much more...
I have been using ProWorkflow for almost 3 years now and it has made my job much, much more efficient. When I was hired at the agency I'm currently at, my first task was to learn the system and then train our staff on how to use the software. I would strongly recommend ProWorkflow to everyone.
Vantagens
The thing I like most about PWF is the ease of use. It's really easy to learn and I can train new employees on how to track projects and log their time in a matter of minutes. An additional feature that I like most about PWF is the billing. The ability to track and pull billable hours is second to none.
Desvantagens
One feature that I least like is the Summary page. It's the first thing you see when you first open the website and can be intimidating if you see that you have 24 tasks overdue.
- Setor: Engenharia civil
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Overall ProWorkFlow services the needs of the business very well. However there is room to...
Avaliado em 21/09/2017
The benefits of day to day performance of PWF software far outweighs the lack of adequate financial...
The benefits of day to day performance of PWF software far outweighs the lack of adequate financial reporting. Appreciating that this tool is project management / scheduling focussed, some basic cost analysis is necessary when scheduling projects which have gone over estimates,etc. Overall, we are satisfied with the product and would happily recommend it to people we know as being one of the better ones to consider.
Vantagens
Project management, work scheduling, standard reports, quality of support service; response times to emails; time sheets; time widget;
Desvantagens
Financial reporting - being able to export expenses information, in an excel format, functionally - including expense title; description, cost, dated entered into PWF and invoice/d status.
Being able to see the status of the expense on the front screen, rather than drilling into the individual expense would be very beneficial.
Employee Leave - as a time management / project management tool, recording / reporting leave has been overlooked;
There is no ability to duplicate a project.
Recording an employee's hourly rate. There is no provision to record an individual's hourly rate. It would be great if this could be included in Staff Users & Permission profile for each employee and then be exported as part of a report which reports project income against wages expense.
Financial comparisons / breakdown information. It would be great to be able to have a standard report which reports on project income, project expenses and project wages expenses as separate items, in excel format.
Custom Reporting - it is very difficult to discern / interpret how to draft a custom report. The process is ambiguous.
Resposta do ProActive Software
Thanks for the review Tracey!
- Setor: Construção
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Easy to Use Program for Projects
Avaliado em 09/02/2021
Vantagens
Setting up a project template for repeated action items and milestones helps save time on each new project's set up.
Desvantagens
It would be nice if the Gantt Chart could print into a readable PDF showing the timeline properly.
Alternativas consideradas
monday.comRazões para escolher o ProWorkflow
There wasn't enough detail.Software anterior
Pipedrive- Setor: Varejistas
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
ProWorkflow Product Review
Avaliado em 20/07/2018
We are doing a much better job of keep track of our time for each project with the use of ProWorkflo...
We are doing a much better job of keep track of our time for each project with the use of ProWorkflow.
Vantagens
We have been using ProWorkflow for 5 years. It is very easy to use. We can customize general settings, look and feel, and project settings. We are able to create our own project categories, tasks and reports. We are able to easily add additional users when needed.
Desvantagens
I would like to see some enhancements to the notes section and contact section. Such as being able to have categories for Notes, like we do for projects. For the contacts tab. Add a tab under Companies for Contacts and Notes. I need to see all my contacts for a company on one page not off to the side. The profile page should display key standard fields, but then I would like to add custom fields too. Such as Customer start date, key contact, account number, etc.
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
Powerful, Genius, Highly Tailored!
Avaliado em 07/02/2018
Vantagens
ProWorkflow is a big secret that people don't know about.
I have seen it all, and I have tried it all- You name the tool, and I've seen it. I have been continuously looking for the exact thing that would work for my situation, making me a national expert on what other tools are out there and ProWorkflow does the job!
What's great is that no one else has been able to steal this- ProWorkflow is genius - I understand that the first 30 days takes learning and I was committed to being a power user and thought it was amazing that someone would call me! The CEO himself as well! His dream and vision are clear, and it takes a particular kind of person to create this. My clients love the reports and how instantaneous it is.
I tell my clients about ProWorkflow and when they into the tool and see what it's all about they go "what! this is couture software but at Walmart prices!!
ProWorkflow is like my car- I know it's going to be there when I need it and work when I get in the car. ProWorkflow is powerful!
The folks that thought this up - are geniuses and this goes back to one thing, the customer experience, and research and this is what the CEO did. He created ProWorkflow from the experience from the customer of the customer.
Resposta do ProActive Software
Thank you Georgia!
- Setor: Fotografia
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Scheduling Simplified
Avaliado em 19/07/2018
Overall Proworkflow is a great out of the box solution. There are some workarounds we need to...
Overall Proworkflow is a great out of the box solution. There are some workarounds we need to implement to make it work for us but it's a key part of our business processes running smoothly. Definitely would recommend to others!
Vantagens
This allows us to see our jobs and assigned employees at a glance. Our whole team uses it as the main tool for scheduling the work for the week, checking off tasks and keeping our customer service on point.
Desvantagens
Reporting isn't the best. Would like to be able to see hours scheduled per person on any given day more easily (right now I have to manually calculate it because the reporting isn't accurate). This makes doing our production schedule take MUCH longer.
- Setor: Construção
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Helped us maintain and increase our business expedentially
Avaliado em 09/02/2021
We were able to increase the amount projects we can take on and manage, which is a win win for our...
We were able to increase the amount projects we can take on and manage, which is a win win for our business.
Vantagens
Being able to maintain our projects and increase our business. We are able to know the status and history of any project at any time.
Desvantagens
Currently the feature that is not working optimally for us, is in the task section. When we want to add a task, there are only two options - one is duplicate task and the other is add task template. There used to be an option to just add one task. Can you bring that feature back?
- Setor: Rádio e televisão
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 8.0 /10
Project Management for Video production
Avaliado em 26/07/2018
ProWorkflow enables us to track our projects from where ever we are in the world. Enabling us to...
ProWorkflow enables us to track our projects from where ever we are in the world. Enabling us to appear super organised to our clients - letting them trust that their projects are in safe hands.
Vantagens
ProWorkFlow allows our diverse video production projects to retain a calm organised structure and enable our small team to deliver complex productions on time and on budget. Starting with the quotation module it allows us to develop a production from initial contact through to delivered films.
Desvantagens
The software can't read minds - it can only keep record on the information we give it. The more we give it the more it gives back.
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 8.0 /10
One of my Favorite Project Management Software
Avaliado em 15/02/2018
Once I decide to purchase this software, my business would improve efficiency for scale.
Once I decide to purchase this software, my business would improve efficiency for scale.
Vantagens
I was excited to try Proworkflow's free trial. After trying so many different products, proworkflow suits most of my business needs. I like the features such as a user friendly dashboard *a must* (plus it feels & looks professional and can be brand personalized). Next in line is the actual functionality - Project Management includes agility timelines, timesheets, budget tracking & tasks. Has a ton of tools which are easily accessible, projects have a great layout with customizable templates for seamless workflows. I especially like the Client/Vendor Collaboration portal. I can upload files, organize and set privacy. Reports have a clean and easy to read layout and are pretty much a one click to print. Lastly, the integrations are useful - google docs, drive and quickbooks are my favorites. Overall, ProWorkFlow could be a great investment, The Solo price is $10/m w/out plugins such as Quotes Manager and Invoices Manager. The Advanced price is $30/m includes plugins such as Quotes Manager and Invoices Manager (which is reasonable).
Desvantagens
What makes me sad is the time it has taken me to finally discover this software. During my trial, I was not able to test drive the Quotes Manager or Invoice Manager. Otherwise, not sure exactly what the Advanced level offers that Solo doesn't. To completely setup the software without help would probably add an extra 20+ hours to my workload. I am definitely considering to make the switch to Proworkflow. A major bonus would be added features such as the ability to send project contracts and project questionnaires.
Resposta do ProActive Software
Thank you for the review!
- Setor: Hospitais e Saúde
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 6.0 /10
My Review
Avaliado em 02/03/2021
I like it. Relatively easy to use.
I like it. Relatively easy to use.
Vantagens
It is a way of being able to track my projects effectively and efficiently.
Desvantagens
Sometimes it changes on me, due to something happening in the background.
Why can't time changes (day light saving) happen automatically?
- Setor: Publicidade e marketing
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Makes one person work with the strength of ten
Avaliado em 18/07/2018
PWF, as we call it in the office, has been instrumental in allowing our small agency to keep up...
PWF, as we call it in the office, has been instrumental in allowing our small agency to keep up with the larger agencies. Every project, every note, every detail is organized in ProWorkFlow.
Vantagens
I like that this program is completely cloud based and accessible from anywhere.
Desvantagens
We've been using this program for 3 years and it has been great since day one. Any issues that came about were resolved immediately.
- Setor: Fabricação elétrica/eletrônica
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Good value for feature-rich PM Software
Avaliado em 09/02/2021
PWF has been an incredibly valuable tool in our company. We are more coordinated and communicate...
PWF has been an incredibly valuable tool in our company. We are more coordinated and communicate better than ever before thanks to PWF.
Vantagens
Template implementation makes new projects easy to kick off. The software is versatile enough to work for our sales, engineering and production departments.
Desvantagens
A native app would be preferred, their mobile tool isn't as powerful and user-friendly as the web portal.
- Setor: Suprimentos e equipamentos para empresas
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
My Experience
Avaliado em 23/07/2018
In a small business with 2 sales staff and often over 50 jobs to manage at a time, plus incoming...
In a small business with 2 sales staff and often over 50 jobs to manage at a time, plus incoming enquiries and quotes, it's often easy to forget or miss a lead or part of a job that needs to be done. Workflow has helped me to keep a track of what is complete and what is yet to be done. As long as I make myself input my tasks, I don't forget anything anymore.
Vantagens
The task management system.
Being able to create my own groups to separate all of my general tasks into the area's of the business they are part of and then to set them a priority within that group. Also then being able to sort ALL tasks by priority to see if there is anything i have missed when grouped.
This has helped me to improve my business process's and stop forgetting some of the smaller jobs I have to do if I get interrupted before completing them. When sometimes i have 70 or more tasks, this is a great help.
Desvantagens
I have had issues using thew web interface on android, this is not something I have brought up with the Workflow team yet, as such I'm not sure if it is my issue, phone issue or a workflow GUI issue.
- Setor: Artigos esportivos
- Porte da empresa: 1.001–5.000 funcionários
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
Best-in-class customer service, flexible tool
Avaliado em 26/01/2016
We are currently using Pro Workflow as our project management tool for digital creative and...
We are currently using Pro Workflow as our project management tool for digital creative and marketing teams. After doing trials with several other vendors we decided to move forward with PWF, very satisfied with the tool itself, reporting options, clean UI...everything you would expect from a project mgmt system. What has been utterly astounding, though, is their quality of service. We have definitely "challenged" the breadth of the system and have truly enjoyed working with PWF as a partner...very quick response times, friendly support, attention to detail and customer (our) need. It is rare to find a vendor so helpful.
Vantagens
Can be customized in terms of reporting options, dashboards, etc which are especially helpful with management. Clean/simple UI makes training easy and experience in-app pleasant for users. Strong customer service. Stable.
Desvantagens
Would like to see more flexibility in native dashboard (ability to add additional columns for sort). Does not have native annotation of creative comps.