--- description: Avaliações detalhadas do Brandwatch com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Brandwatch com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Brandwatch - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Marketing de Redes Sociais](/directory/104/social-media/software) > [Brandwatch](/software/90431/brandwatch) # Brandwatch Canonical: https://www.getapp.com.br/software/90431/brandwatch Página: 1 / 11\ Próximo: [Próxima página](https://www.getapp.com.br/software/90431/brandwatch?page=2) > O Brandwatch é um software de análise de rede social que fornece informações sobre consumidores e tendências de mercado ao analisar conversas em várias plataformas. > > Conclusão: 235 usuários atribuíram a nota **4.2/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.2/5** | 235 Avaliações | | Praticidade | 4.2/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.4/5 | Com base em avaliações gerais | | Relação qualidade/preço | 3.8/5 | Com base em avaliações gerais | | Recursos | 3.9/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Cision - **Fundada**: 1867 ## Contexto comercial - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop) - **Idiomas**: alemão, chinês, chinês tradicional, dinamarquês, espanhol, finlandês, francês, holandês, indonésio, inglês, italiano, japonês, norueguês, polonês, português, russo, sueco, tcheco, turco, árabe - **Países disponíveis**: Alemanha, Arábia Saudita, Austrália, Bélgica, Canadá, Catar, China, Dinamarca, Emirados Árabes Unidos, Espanha, Estados Unidos, Filipinas, Finlândia, França, Irlanda, Israel, Itália, Japão, Kuwait, Luxemburgo e mais 13 ## Recursos - @menções - API - Acompanhamento de atividades - Agendamento automatizado - Agendamento de campanhas - Agendamento de postagens - Alertas por e-mail - Alertas/notificações - Alerts/Escalation - Análise da concorrência - Análise de dados - Análise de dados de campanhas - Análise de dados visual - Análise de sentimentos - Análise de tendências - Análise de texto - Análise do público - Aprendizado de máquina - Arrastar e soltar - Banco de dados de contatos ## Integrações (19 no total) - Bitly - Box - Bynder - Dropbox Business - Google Drive - Hootsuite - HubSpot Service Hub - Khoros Marketing - Neurons - OneDrive - QBank - Salesforce Sales Cloud - Salesforce Service Cloud - ServiceNow - Shopify ... e mais 4 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Software de Marketing de Redes Sociais](https://www.getapp.com.br/directory/104/social-media/software) ## Categorias relacionadas - [Software de Marketing de Redes Sociais](https://www.getapp.com.br/directory/104/social-media/software) - [Software Web Analytics](https://www.getapp.com.br/directory/109/web-analytics/software) - [Software de Gestão de Marca](https://www.getapp.com.br/directory/302/brand-management/software) - [Software de Gestão de Reputação](https://www.getapp.com.br/directory/873/reputation-management/software) - [Ferramentas de Monitoramento de Redes Sociais](https://www.getapp.com.br/directory/1091/social-media-monitoring/software) ## Alternativas 1. [Brand24](https://www.getapp.com.br/software/101485/brand24) — 4.7/5 (254 reviews) 2. [Trustpilot](https://www.getapp.com.br/software/113149/trustpilot) — 4.5/5 (1202 reviews) 3. [Hootsuite](https://www.getapp.com.br/software/20432/hootsuite) — 4.4/5 (3795 reviews) 4. [Sprinklr](https://www.getapp.com.br/software/100180/sprinklr) — 4.3/5 (90 reviews) 5. [Sprout Social](https://www.getapp.com.br/software/20453/sprout-social) — 4.4/5 (606 reviews) ## Avaliações ### "Falcon.io is a One Stop Social Media Stop for Agencies" — 4.0/5 > **Lynan** | *23 de março de 2020* | Hotelaria | Taxa de recomendação: 8.0/10 > > **Vantagens**: I love the dashboard interface, and the ability to switch from one Client (Project) to another. I absolutely LOVE that my team \& I can post for clients on Facebook, Instagram, LinkedIn \& Twitter. We even can map out Instagram stories as a part of the overarching social media strategy. As an agency owner, I like the approval capabilities for my content creator or clients to create posts and for us to be the final approval and last eyes to see a post before it goes live. And last but not least, I am a huge fan of the reporting, easy to generate reports for each platform that we can send or review for clients as frequently as need. Also was extremely helpful for end of year/new year meetings I had in December and January, I was more prepared and educated about our stats than ever before, with just a few clicks. > > **Desvantagens**: Wishing you had Pintrest posting (we use and pay for Tailwind). More education on how to use social listening. More capabilities of the apps (to approve ideally or quick switch out or fix posts). To be able to answer chats/DMs in your app, so we can track our responses through stats. > > I shared most in the I like section. For our big client its been a godsend, with smaller clients a bit trickier. Its streamlined our content creation process and made us more consistent with posting at optimal times on different platforms than ever. Also we can get months ahead with scheduled content, like we'd always dreamed. Its freed up time for other important business things\! ----- ### "You can't go wrong with Falcon" — 4.0/5 > **Hannah** | *11 de janeiro de 2022* | Construção | Taxa de recomendação: 8.0/10 > > **Vantagens**: The calendar and ease of scheduling is the best part of falcon, but the monitoring system is great too\! > > **Desvantagens**: The reporting system isn't the best. There are a lot of glitches and it's hard to manipulate the numbers the way you want, but you can get the basics. ----- ### "Brandwatch is a bad deal" — 1.0/5 > **Hannah** | *5 de maio de 2016* | Publicidade e marketing > > **Vantagens**: In-depth analytics and word cloud features are neat. > > **Desvantagens**: Customer service is poor and that makes or breaks a company. The queries were not always easy to write and trouble shooting them wasn't easily done within the program. > > We've signed into a Brandwatch contract for two years now and I've seen a continual decline in customer service. We noticed the program wasn't picking up mentions that it should have been picking up and when reaching out to our rep she was unable to help us. Brandwatch is an expensive listening tool compared to someone like NUVI or Google Trends, it should be served with great customer service. At this point we are just riding out our contract until we can cancel. ----- ### "Excellent so far\!" — 5.0/5 > **Sophie** | *13 de março de 2020* | Alimentação e bebidas | Taxa de recomendação: 8.0/10 > > **Vantagens**: The product is easy to use and hands down the best thing that comes with it is the constant support of their staff. Always very helpful and quick in responding to queries. > > **Desvantagens**: I think overall the platform could be a little more visual. We've previously used Dash Hudson and found this to be 100% user friendly and metrics could be understood at a glance. > > Enjoying it so far, it meets all our needs and has great customer support. ----- ### "Falcon.io makes it easy" — 4.0/5 > **Vinko** | *27 de março de 2020* | Publicidade e marketing | Taxa de recomendação: 7.0/10 > > **Vantagens**: Very easy to use and the data collection is brilliant. Customer support is out of this world. > > **Desvantagens**: Lack for social listening analytics. In this sense it feels a bit light-weight. Twitter content performance data is limited. Boolean search queries are too limited for complex search queries. > > It is a pleasure to use this tool and the quality of data it collects is brilliant. The tool is very easy to use and navigation is seamless. ----- Página: 1 / 11\ Próximo: [Próxima página](https://www.getapp.com.br/software/90431/brandwatch?page=2) ## Links - [Ver em GetApp](https://www.getapp.com.br/software/90431/brandwatch) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados