Avaliações do Zoho Campaigns

Zoho Campaigns

Marketing simplificado por e-mail

Classificação geral

4,3 /5
(285)
Relação qualidade/preço
4,4/5
Recursos
4,2/5
Praticidade
4,1/5
Suporte ao cliente
4,3/5

85%
dos usuários recomendam este app
Classificar por

285 avaliações

Rohit
Classificação geral
  • Setor: Consultoria de gestão
  • Porte da empresa: 11–50 funcionários
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Cost effective alternative to Mailchimp

Avaliado em 26/11/2022

Exceptional and very strong competitor of mailchimp

Exceptional and very strong competitor of mailchimp

Vantagens

Its price as this is good and really competitive on pricing when compared with mailchimp

Desvantagens

When I create campaign designs and want to undo changes, i goto the back button thus loosing my designs.

Alternativas consideradas

Constant Contact

Razões para escolher o Zoho Campaigns

Mailchimps cost was very high

Software anterior

Mailchimp

Razões para mudar para o Zoho Campaigns

As I was using Zoho CRM integration was easier and seamless.
Anmol
Classificação geral
  • Setor: Software
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Best Email Marketing Software if you're using Zoho CRM

Avaliado em 12/06/2022

We used it mainly because we were using Zoho CRM, and how tightly it integrates with CRM.

We used it mainly because we were using Zoho CRM, and how tightly it integrates with CRM.

Vantagens

It's tightly integrated with Zoho CRM, which is why opted for this tool. The data from this tool gets directly fetched by Zoho CRM and is shown on the contacts, account, and deal section. So a pretty good tool wrt integration.

Desvantagens

When importing contacts from Zoho, I've faced a lot of bugs. Contact import in zoho campaigns is a mess.

Alternativas consideradas

SendGrid e GMass

Razões para escolher o Zoho Campaigns

We were facing issues with the non-integration of netcore with Zoho. And had to use an alternate tool for fetching data back to Zoho.
Charles Boampong
Classificação geral
  • Setor: Software
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Engaging Email Marketing Software

Avaliado em 23/11/2023

I like the user-friendly interface; it makes it easy for all my team members with little or no...

I like the user-friendly interface; it makes it easy for all my team members with little or no technical background to use it.

Vantagens

The integration with Zoho CRM provides cohesive environment for managing customer data and executing targeted campaigns.

Desvantagens

I find the pricing structure of Zoho Campaigns to be complex, and cost can increase based on factors such as the number of subscribers.

Kristen
Classificação geral
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

Does NOT sync well with its own CRM product!

Avaliado em 02/08/2018

For the price, its stated complement of features is good. The fact that it does not FUNCTION as...

For the price, its stated complement of features is good. The fact that it does not FUNCTION as stated and it's almost impossible to get in touch with someone who is able or willing to help makes it, in my opinion, basically worthless.

Vantagens

In theory, having a CRM and Campaign product from the same company would seem to be ideal, right? Seamless integration, real-time syncing, etc. Or at least that's what we had hoped to experience.

Desvantagens

The CRM and Campaign modules DO NOT sync in a timely or accurate fashion. We have had multiple campaigns put on hold, have had a hard time reaching anyone in customer service, cannot get anyone on the phone or to answer an email in under a week, people have opted out and yet continue to receive emails, and on and on. Reporting is buggy, syncing is laggy, the fields don't match between CRM and Campaign, etc. We have heard "hmmm, that's weird" from customer service when describing the problems we've encountered. We've been given business cards from Zoho employees we met IN PERSON with phone numbers that go to unattended mailboxes and we can reach no one. It's by far the least satisfactory software and customer service experience I have been party to in my life...and I have worked for a software development firm as well as in technical support for a peripherals manufacturer.

Sundar
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Fun to use

Avaliado em 22/09/2023

Building the email list, sending preliminary and final campaigns are very easy to set up and send.

Building the email list, sending preliminary and final campaigns are very easy to set up and send.

Vantagens

The ease of use and the simple interface makes it very easy to do this job that is very productive for the marketing purpose.

Desvantagens

Permission email management is a bit time consuming.

Alternativas consideradas

Constant Contact

Razões para mudar para o Zoho Campaigns

It is about the suitability to the market that I live in and work.
Stuart
Classificação geral
  • Setor: Design
  • Porte da empresa: 11–50 funcionários
  • Usado Mensal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Email Marketing

Avaliado em 22/05/2023

Vantagens

Easy to use. easy to add images tables etc... and easy to format the email.

Desvantagens

I found setting up lists a little bit confusing and takes a while to get used to.

Alternativas consideradas

HubSpot Marketing Hub

Razões para mudar para o Zoho Campaigns

I liked the look and feel better, and the cost was less for a similar product.
Leonardo
Classificação geral
  • Setor: Serviços jurídicos
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 4.0 /10

Cumbersome to use

Avaliado em 30/08/2022

Vantagens

It’s packed with features that are hard to reach

Desvantagens

UI needs an overhaul, you spend a lot of times trying to navigate the interface - you loose interest to use the program

Kayla
Classificação geral
  • Setor: Veterinária
  • Porte da empresa: 2–10 funcionários
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great platform for email marketing!

Avaliado em 03/10/2023

Vantagens

We love how easy it is to use Zoho Campaigns. The platform is totally straightforward and anyone can use it even if they have little computer/tech savvy experience. It's also a good value for your money especially when compared to other platforms that offer similar features.

Desvantagens

There's nothing we don't like about Zoho! No complaints here.

Vivek
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Zoho is a user friendly marketing campaign product

Avaliado em 25/10/2023

Vantagens

I liked the customer service and the ease of use of the product.

Desvantagens

So far, nothing that I did not like. But more templates would be lovely.

Pulkit
Classificação geral
  • Setor: Telecomunicações
  • Porte da empresa: 501–1.000 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Satisfied with the results.

Avaliado em 25/10/2023

Vantagens

Easy to use , nice interface and excellent customer support.

Desvantagens

AI and chatbots can be used to make it better

James
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

You can’t go wrong with Zoho.

Avaliado em 11/08/2018

We really like the seamlessness and ease of the Zoho programs, especially the Campaigns program. We...

We really like the seamlessness and ease of the Zoho programs, especially the Campaigns program. We use it to send out emails every week or so, and we have yet to encounter an issue that the tech support couldn’t fix. As our experience with Invoice and Campaigns were positive, we are more inclined to use other Zoho programs, especially if their pricing is as reasonable as with Invoice and Campaigns.

Vantagens

As we currently use Zoho Invoice to manage our invoices and estimates, we decided to try out Zoho Campaigns for our campaign management. It is very easy to use and very easy to teach to clients to which we refer Zoho Campaigns. The price of Campaigns is very reasonable, especially compared to a lot of other campaign programs. I also like the social campaigns, as sometimes it’s more useful to use social media rather than email. It is also handy to allow multiple users post social media campaigns.

Desvantagens

I just wish that there were more customization options available for the email campaigns. There are a few options available, but the ability to design the perfect email from scratch would be handy. There are quite a few good options to get you started, but for those who wish to make the campaign their own, there are not as many features. Even though the program is very affordable for smaller businesses, it scales up rather quickly, especially the jump between 2,500 and 2,501 recipients. However, it is still the best price for the options.

Derek
Classificação geral
  • Setor: Design gráfico
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

A power tool... when it's working properly

Avaliado em 22/12/2020

Overall, the experience has been good, but it's taken a lot of work to get to this point. Admittedly...

Overall, the experience has been good, but it's taken a lot of work to get to this point. Admittedly, we may be stretching the system a bit more than the average user, but we're not doing anything groundbreaking. I've had to (through testing and trial-and-error) get everything working myself because often times the first-tier of support doesn't understand the software that well. Second-tier support has almost always been extremely helpful, but you're usually stuck waiting a couple days to hear back from them.

Vantagens

We're using workflows in Campaigns to send automated messages based on customer data, and have created quite the intricate web of workflows over the last year. While it's taken some trial-and-error to get things where we want, we have a 12-week long program that runs without any user input, allowing us to focus on elements of the program that DO require our attention. One of the main reasons we went with Zoho Campaigns (and CRM) was the monthly cost compared to other options.

Desvantagens

There are occasional times when the workflows fail to run properly, and this causes me MAJOR headaches. For example, I have a weekly workflow that starts on Tuesday morning with an email, then sends another email on Friday, and finishes with a move to the "next week" workflow the following Tuesday. If the system hiccups and "misses" the window for that Friday email, the user sits in the workflow until NEXT Friday, and does not move on to the next week as they should. As a result, I've had to build failsafes into my workflows that allow me to manually force folks into our out of weeks (ugh!).

Deepa
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Started my Email Marketing carrier with Zoho Campaign

Avaliado em 27/04/2022

Vantagens

I started my email marketing carrier with Zoho Campaign. The user interface is simple and easy to use. We can integrate this with Zoho CRM. Easy to upload contacts, Create segment, Manage unsubscribers and check user activity. Best fit for sending regular newsletter.

Desvantagens

The majority of emails sent end up reaching SPAM or Promotional folder. Takes more than usual time to complete IP warm up.

Alternativas consideradas

Mailchimp
Prem
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

All in one Marketing platform

Avaliado em 16/10/2022

Using and managing campaign with zoho family of apps with zapier and make, It makes my work easier...

Using and managing campaign with zoho family of apps with zapier and make, It makes my work easier and time saving. Once set on automation enjoy new customers and orders.

Vantagens

From creating a campaign to getting your first customer, it has everything for marketing. Creating an email from templates or create your own design with responsive emails. Easy to integrate it with other zoho family apps, Saas and web services. Also capable of integrating with zapier, monday, Make, airtable and more

Desvantagens

Email template editing with html format is a bit tough

Alternativas consideradas

HubSpot Marketing Hub, Klaviyo e HubSpot CRM
Akio
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 10.000+ funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

A big marketing tool

Avaliado em 18/05/2023

The configuration of Zoho campaigns has been simple. I liked the simplicity of the client interface...

The configuration of Zoho campaigns has been simple. I liked the simplicity of the client interface and facilitated things. Zoho's campaigns were quite fast and have had no inconvenience with incorporation.

Vantagens

Zoho Campaigos is a great marketing branch by electronic correspondence that gives a lot of cost for its cost. One of its outstanding properties is its author of electronic correspondence seals to drag and release simple to use, which causes rookie users to produce rapidames

Desvantagens

It is the best marketing program by electronic correspondence in the market. The options of offers to cease a receptive desire, a through Zoho have the possibility of sending personalized messages to attract new consumers and consumers. It has some questionnaire templates to use in different campaigns according to Ladies.

Brian
Classificação geral
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Intuitive, feature-rich, easy integrations, very affordable.

Avaliado em 20/03/2018

Overall, Zoho Campaigns has been an exceptional platform for our outbound efforts and we would...

Overall, Zoho Campaigns has been an exceptional platform for our outbound efforts and we would recommend without reservation.

Vantagens

My top 4 pros are the following:
Integrates very well with my CRM (also Zoho) and syncs subscibers based upon my list requirements.
Exceptional reporting module delivering both dashboard and deep-dive data (especially when coupled with Zoho Reports).
Very user-friendly. Hired a new Marketing Specialist and she was up and running within hours.
As part of the Zoho One package, there is not a more robust email/social outbound marketing platform on the market at similar dollar investment.

Desvantagens

While the number of pre-designed templates are impressive, it is still somewhat limited.
List segmentation is the only aspect of the system that is less intuitive.

Michael
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

ZOHO Campaigns manages 8,000 person newsletter

Avaliado em 05/03/2019

The team at ZOHO Campaigns have been very responsive to any questions. I also like that once you...

The team at ZOHO Campaigns have been very responsive to any questions. I also like that once you build up a list you can manage the list in Campaigns. Overall been very easy software to use on a daily basis.

Vantagens

I use ZOHO Campaigns to send out a daily 8,000 person newsletter. I have used ZOHO Campaigns for nearly 10 years for my newsletter. What I like is the ability to cut and paste HTML content into a template and create the newsletter in a couple of minutes.

Desvantagens

I would like there to be more subscriber reports in ZOHO Campaigns. Perhaps could be a way we could customize the subscriber reports a little better.

Jim
Classificação geral
  • Setor: Mídia digital
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Better than alternatives

Avaliado em 20/09/2023

Very satisfied. Highly recommended.

Very satisfied. Highly recommended.

Vantagens

I tried many email services as a marketer. Zoho Campaigns is better in terms of price, speed and simplicity. Now it takes 1 minute for me to send my campaigns.

Desvantagens

Please add more contact limits per subscripition.

Nicholas
Classificação geral
  • Setor: Software
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Zoho Campaigns has increased our visibility to our customer base for getting out to the world.

Avaliado em 17/04/2018

Vantagens

It has allowed us to create some exciting campaigns and marketing tools to get visibility to our customer base. Overall it has increased our income by a lot in the last year since we start to use the Campaigns feature. My CEO and COO are excited to see what the next year will bring as this feature grows and we grow with it.

Desvantagens

Zoho has knocked this feature out of the park and I have zero cons to say about it at this time. Keep creating awesome software guys.

Nivin
Classificação geral
  • Setor: Petróleo e energia
  • Porte da empresa: 10.000+ funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

A great automated email and social media marketing tool apt for a mid-sized firm.

Avaliado em 05/08/2018

Vantagens

It is the most efficient, simple and effective tool in market that helps us manage our campaigns. It provides metadata which is one of its unique features. They provide customer service round the clock. It helps to attain engagement via social media platforms like Facebook and Linked in. You can easily create newsletters with the provided templates. It compares all your email campaigns. The application is very affordable ,and they ensure great analytics. You have to focus on your content and the entire marketing process is taken care of by the application. The manual import and export of data is eliminated, as all this is done by the auto-sync tool. You can create incredible newsletters with the HTML integrated templates. Flexible and customizable layouts are provided.

Desvantagens

The domain name verification process takes time. The absence of a variety of templates. Require more tutorials and step by step methods for posting campaigns. The interface looks outdated in comparison to other email marketing tools.

Óscar
Classificação geral
  • Setor: Serviços meio ambientais
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

I used Zoho campaigns for comercial purpose, sending offers and tracking them

Avaliado em 24/07/2018

efficiency and performance in the sales process

efficiency and performance in the sales process

Vantagens

Zoho campaigns is a useful tool without license, you pay per use so that is a great advantage if you want to monetize your sales Budget as a direct cost. The way to billing is as a prepaid bonus that allow you to sent a certain numbers of email. Other funtionality quite interesting is the templates because you can reuse email frammes and later on edit them. That sabe a lot of tiem and money.

Desvantagens

I am not happy at all with the feasibility of the tracking tool. I could test it againts other apps like Google Analytics and the results were significant differents. Than make me think that the utility last less time.

Nalika
Classificação geral
  • Setor: Seguros
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Easy email managing

Avaliado em 06/05/2022

Vantagens

I love that it is easy to integrate with a lot of software that we use. It is also very easy to use and navigate

Desvantagens

I think that they can improve on the amount of immediate (real-time) sync that they have as this would make it easier for users to get work done quicker.

Milthon
Classificação geral
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

I like the Zoho Camaign because I can integrate, use and create a campaing in very easy way

Avaliado em 18/06/2018

Easy to use, integrations and the effective it is when sending email campaigns

Easy to use, integrations and the effective it is when sending email campaigns

Vantagens

I love this software because it allows me to send massive email campaigns for an incredibly good price, it is easy to use and, best of all, you can synchronize it with your CRM database, allowing you to create much more effective marketing campaigns based on the information of your database

Desvantagens

The monthly payment is a bit high for the number of shipments allowed per month, I would like it to be more economical and second, improve the platform a bit since it looks a bit old compared to other services

Avaliador Verificado
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

small businesses newsletters

Avaliado em 26/09/2023

Vantagens

easy to use Email template and create a good appearance News letters for my Business

Desvantagens

create a good appearance News letters for my Business

Christopher
Classificação geral
  • Setor: Formação profissional e coaching
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 8.0 /10

Great include with Zoho One

Avaliado em 17/09/2022

Vantagens

Good reporting feature. Integrates well with Zoho products.

Desvantagens

can be costly and setup took a bit longer than expected