ShipStation

4,6 (928)
Escreva uma avaliação!
O software de envio com o maior número de avaliações 5 estrelas.

Classificação geral

4,6 /5
(928)
Relação qualidade/preço
4,5/5
Recursos
4,5/5
Praticidade
4,5/5
Suporte ao cliente
4,4/5

93%
dos usuários recomendam este app
Classificar por

928 avaliações

Paola
Paola
Classificação geral
  • Setor: Artes e artesanato
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

shipping and order fulfillment solution

Avaliado em 27/10/2023

Vantagens

The ability to integrate with various carriers and compare rates is a significant advantage, allowing businesses to choose the best shipping options.

Desvantagens

Basic inventory management may not suffice for businesses with complex inventory needs.

Rachel
Classificação geral
  • Setor: 2128
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best Shipping for small businesses

Avaliado em 27/11/2024

Overall, I really enjoy using shipstation for my shipping needs. It's easy to keep track of order,...

Overall, I really enjoy using shipstation for my shipping needs. It's easy to keep track of order, track the orders, send communication about orders to customers, and access labels.

Vantagens

I like how easy it is to collect order, print the labels, and get items shipped out. It was also really easy to purchase a label if needed.

Desvantagens

I cannot think of a feature I didn't like about Shipstation.

ISAAC
Classificação geral
  • Setor: Internet
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Terrible customer service, stay away!

Avaliado em 21/07/2024

Terrible experience. NOONE TO TALK TO, CAN'T GET THEM ON THE PHONE, THEY ARE THE WORST.

Terrible experience. NOONE TO TALK TO, CAN'T GET THEM ON THE PHONE, THEY ARE THE WORST.

Vantagens

I DID NOT LIKE ANYTHING, I WAS JUST WITH THEM BECAUSE THEY WERE BOUGHT OUT BY USPS.

Desvantagens

No customer service. TERRIBLE SOFTWARE, THEY DO NOT CARE ABOUT YOU.

Stephan
Classificação geral
  • Setor: Artigos esportivos
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

A Solid Shipping Platform with a Few Quirks

Avaliado em 02/11/2024

It's a very smooth app with some odd behaviors here and there but good overall.

It's a very smooth app with some odd behaviors here and there but good overall.

Vantagens

It consolidates all of our fulfillments from a variety of sales channels.

Desvantagens

The integrations could use some mapping settings to prevent issues.

George
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 501–1.000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Powerful Shipping Management Tool for E-Commerce

Avaliado em 18/11/2024

ShipStation is a top-tier shipping management solution for e-commerce businesses, particularly...

ShipStation is a top-tier shipping management solution for e-commerce businesses, particularly those managing high volumes and multi-channel operations.

Vantagens

Wide Range of Integrations and Time Saving Automation

Desvantagens

The pricing is high vor small businesses and there are limited customer support options

Owen
Classificação geral
  • Setor: Bens de consumo
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Great tool for managing and tracking inventory & shipping

Avaliado em 08/11/2024

Vantagens

Great tool for managing and tracking inventory across a range of different sales channels and handling all our shipment across these channels in one platform

Desvantagens

has more funtionality than we need and prices have gone up recently

Krista
Classificação geral
  • Setor: Cosmético
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

ShipStation Usage

Avaliado em 21/11/2024

The layout and shortcuts made for an enjoyable use and quick shipping process

The layout and shortcuts made for an enjoyable use and quick shipping process

Vantagens

Easy to use and navigate making for a quick shipping process

Desvantagens

The new updates made it so ShipStation connect had trouble connecting scanners and scales

Jerrica
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

Never trust customer service

Avaliado em 21/10/2024

Vantagens

Integrates very well with other sites and plugins. Setup was not terrible to do. Fulfillment is much easier then other companies we have used in the past.

Desvantagens

Customer service was horrible! They are hard to get a hold of and when you do they cannot solve the issue most of the time. When you do get a hold of them, they give you a run around with no actual help. Constant issues with address and labels.

Matthew
Matthew
Classificação geral
  • Setor: Eletrônicos
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 3.0 /10

Um.. is this an abandoned product?

Avaliado em 05/09/2023

Bum. Desperately need alternative.

Bum. Desperately need alternative.

Vantagens

Great when it worked. Best when I could use my own carrier without selling my firstborn.

Desvantagens

No support. Literally ignored community posts and feedback for years and years. Not so much as an acknowledgement. Currently facing two MAJOR bugs preventing me from using their product and fulfilling my orders without tons of manual intervention. 3+ months and NO response. I am pretty sure they are failing and going bankrupt, suckering people out of as much money as possible before they completely fail.

Abby
Classificação geral
  • Setor: Bens de consumo
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 2.0 /10

I would recommend for easy every day use

Avaliado em 31/10/2024

It was great but it could be better. They offer great prices but customer service is hard to get a...

It was great but it could be better. They offer great prices but customer service is hard to get a hold of

Vantagens

I liked that it was easy to use and convenient for me

Desvantagens

I had trouble changing my account settings

Daryl
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 6.0 /10

It works fine - Integrates with everything really well

Avaliado em 15/02/2024

Vantagens

It integrates with everything we need - far more than any other tool

It also provides the best out of the box reporting of any tool

Desvantagens

Some of the functionality is just kind of weird compared to other tools we've used. Most of it is quite similar, but we run into things that aren't great from a user experience standpoint ocassionally.

Eddy
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Stores and order management

Avaliado em 29/09/2023

I find it easy to use and a great way to have all of your marketplaces centralized to assist your...

I find it easy to use and a great way to have all of your marketplaces centralized to assist your shipping team or your customers, we have various ways to locate an order and edit it to our needs.

Vantagens

Once you do your basic set up you can start to keep track of your orders and for a long time, we can go back and edit orders from years back in case something new pops up with customer service

Desvantagens

Since it is a web page it can fail and make your process stop.Sometimes the cache on your account makes it slow to check on order if you have high volume (customer support can assist on this).now that they are testing their new look sometims old SS can be hard to work and you ahve to go to the new look, and viceversa.

Katelynn
Classificação geral
  • Setor: Impressão
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

ShipStation is a good platform that is well on it's way, Needs more for B2B support.

Avaliado em 19/07/2023

If we can work out the Kinks with Ship From Locations we will be able to easily ship to multiple...

If we can work out the Kinks with Ship From Locations we will be able to easily ship to multiple supported carriers without additional development time for unique integrations from each company into our Custom Order Entry Software.

Vantagens

Initially Importing Orders with little setup time using the XML integration helped us import orders using our custom Order Entry Program in a two-day time frame. It is also easy to add in supported carriers providing you have the required information. Automatic Notifications and returns support is a great added feature.

Desvantagens

The missing value for B2B customers is missing support for Blind Shipping, in our case, we only update the company name in the ship at this time which we are unable to do in ShipSttion, the recommended workaround was to re-enter 2500+ resellers in each location as a unique Ship From Location. (We have 3) Alternatively we can tax our shipping employee with entering them with each new shipment. Otherwise, I think the lack of bulk importing these Ship From Locations makes things a little worse off. I am hopeful that more features will be released with B2B and Dropship customers in mind.

Avaliador Verificado
Classificação geral
  • Setor: Cosmético
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Necessary to get ship done!

Avaliado em 09/10/2023

Totally necessary for our small business to ship our cosmetic products with ShipStation. Couldn't...

Totally necessary for our small business to ship our cosmetic products with ShipStation. Couldn't have run our business without it.

Vantagens

I loved how easily it integrated with our Squarespace shop. We used Shipstation to print labels and to manage which orders we shipped. The label-making was flexible enough for us and let us be a little custom with a brand logo. Was also great how it worked with UPS, FedEx, and all the other shipping types. Customer service was always quite helpful and easy to access.

Desvantagens

I remember going back a forth a lot between Shipstation and Squarespace and wishing more was integrated into Shipstation so that I could just stay on that platform.

Robin
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Waiting for solution for a bug fix for 7 months.

Avaliado em 29/11/2023

Started good and has quickly gone down hill...

Started good and has quickly gone down hill...

Vantagens

ShipStation has been pretty easy to use but we have been having the same issue for over 7 months now, with no resolution or sense of urgency from customer service.

Desvantagens

We have been having the same issue with no resolution in 7 months. The additional insurance cost to a FedEx label does not properly translate over to our operating system. The wait time to get what ShipStation calls a "bug", has been absolutely absurd. We haven't received a solution from anyone, meanwhile this has caused accounting issues and additional headaches that a small business shouldn't have to go through. We are already looking for a replacement service.

Kalen
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Simple Implementation, Useful Tool

Avaliado em 26/08/2024

ShipStation easily allows me to track purchasing and expenses. It was easy to rollout and train my...

ShipStation easily allows me to track purchasing and expenses. It was easy to rollout and train my staff in.

Vantagens

It allows me to keep an accurate inventory of uniforms, ranks, and supplies.

Desvantagens

The ability to input new inventories into the system is tedious at first, however you can quickly adapt to the interface.

Brittany
Classificação geral
  • Setor: Transporte rodoviário e ferroviário
  • Porte da empresa: 11–50 funcionários
  • Usado Mensal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

ShipStation Rocks!

Avaliado em 15/05/2024

Pleasant and agreeable. Works as needed. No complaints really

Pleasant and agreeable. Works as needed. No complaints really

Vantagens

We use shipstation on a monthly basis to ship goods/products to our vendors and customers! We use it a lot during the holiday months!

Desvantagens

I wish I knew how to do a "batch". I would like maybe some training because I feel like the website can do more than just what I know.

Robert
Classificação geral
  • Setor: Bens de consumo
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Aweful scam Stay away.

Avaliado em 24/10/2023

Horrible

Horrible

Vantagens

Nothing except international shipping less

Desvantagens

Horrible customer service. They don’t answer phone. Website terribly confusing and difficult to use on IPhone The free trial is a lure as you must give a credit card .Sales rep didn’t mention you must cancel on their website which is difficult and requires multiple steps. Canceling by email or message to rep or customer service WONT get you cancelled and your credit card charged. There notifications go to spam . They quoted the wrong charges and didn’t mention u don’t get a tracking number so if you do business on EBay you’ll be dinged.They lie to avoid responsibility for their shortcomings ie 90 day free cancel period… they didn’t honor claiming I used their service after the 90 days.. bold faced lie. STAY AWAY

Lisa
Lisa
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Shipstation - More than just labels!

Avaliado em 08/05/2023

Vantagens

We started using SHIPSTATION as a way of fulfilling orders for customers (from one platform). Gradually increased to multiple platforms with integrating orders.

Desvantagens

I feel as though this is the best product for our needs. I compared pricing, features and feedback with competitors.

Ovidiu
Ovidiu
Classificação geral
  • Setor: Roupa e moda
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Absolute rubbish

Avaliado em 24/07/2023

Vantagens

NOTHING. THIS SOFTWARE IS RUBBISH. CUSTOMER SUPPORT IS VERY bad

Desvantagens

IS a rubbish app full of tech failures and customer support has no ideea of anything

Camron
Classificação geral
  • Setor: E-Learning
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Shipstation - Save tons of time and money

Avaliado em 08/11/2023

Great, very affordable and saved me from wasting my life in lines at the post office.

Great, very affordable and saved me from wasting my life in lines at the post office.

Vantagens

Easy to set up, great customer service and support!

Desvantagens

A bit of a learning curve but luckily customer service guided me through.

Brie
Classificação geral
  • Setor: Logística e cadeia de fornecimento
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 6.0 /10

Room for Improvement on what could be a great product

Avaliado em 29/03/2023

Vantagens

It has a fairly easy operating face that makes training simple. Easy and simple shipments rarely if ever, have issues.

Desvantagens

There is nowhere to be able to input a weight of a shipping carton itself to help with calculations of when something will be too heavy to go via a certain shipping services which has led to some overcharging later down the road. There are several features that have been requested through the threads that devs neither respond to, nor seem inclined to implement. To use all the possible features, you have to switch back and forth between the old layout and new layout, and this is not a simple toggle feature.

Danny
Classificação geral
  • Setor: Lácteos
  • Porte da empresa: 11–50 funcionários
  • Usado Mensal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Ship station

Avaliado em 01/10/2024

Vantagens

It makes it easy to perform recurring shipments to companies I frequently ship to.

Desvantagens

The user interface can be confusing at times with too many menu items.

Jonathan
Classificação geral
  • Setor: Fabricação de alimentos
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 5.0 /10

Ship it with ship station

Avaliado em 16/06/2023

Vantagens

It's an all in one setup I can price a shipment, print a label and get it out the door all with one easy to use service.

Desvantagens

I have not personally had any issues however, others have had issues imputing address's into the system.

Michelle
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great shipping solutions!

Avaliado em 12/03/2023

I use it very regularly and overall, I like it. It serves my shipping needs.

I use it very regularly and overall, I like it. It serves my shipping needs.

Vantagens

Integrated with my PayPal and it's easy to launch. Also the saved address book.

Desvantagens

Sometimes it glitches and I have to restart it.