Avaliações do UKG Pro

The Applicant Tracking System at UKG is fantastic. As far as workflows and approvals go, it's also the top dog. UKG contains all the features necessary in an HRIS system, plus the company's partnerships with other suppliers mean that many HR and benefits-related tasks may be automated through seamless connections.

When first starting out with UKG, the system can seem daunting. UKG Support has a fantastic ticket system, but in some circumstances, you may have to wait a while before a support specialist responds.

Cost, their modules, integrations with other systems, the look/feel, user-friendliness of the modules, their security platform, user interface experience, global support and overall organization.

At the time, we wanted to go with their Ulit-Time Mgmt for timesheets, but they were in the midst of sunsetting that module, so we were forced to move to their Ulti Time and Attendance module. Other than that minor hiccup, there is nothing else that I dislike about UKG Pro.

I like that it’s relatively straightforward and easy to use most of the time.

Extremely antiquated. Whole site looks like it was designed in the early 2000s.

The mobile app is very convenient, and the ease of use, is very nice!

there have been reports from some of my reps, that the app crashes, they have to uninstall, then reinstall, and then it works fine.

UKG Pro has been pretty easy to use and all of its functions are very useful

I have had issues with logging in before.

Great support, free learning, very easy to use! UKG has a module for almost everything and if not is able to integrate easily.

Not all but some of the add on modules integration is poor and troublesome (People Doc).

We switched to UKG as they were able to provide us with a more robust payroll and timekeeping system in combination with UKG Workforce/Dimensions. In particular we needed the scheduling functionality that Dimensions offered.

The basic functionality of the system is fairly intuitive, but once you move away from the basic functionality of the system it gets complex and requires a lot of training through the UKG University or monkeying around to figure out. Some of their documentation is outdated. You can tell that some parts of the system were built quick and dirty to get the job done, but lack quality control. For example, there are some fields that you can't see unless you go into the edit view. Support is helpful, though for non urgent matters can be slow at times. We bank with a smaller bank and UKG is not set up to work well with them.

The level of service we continue to receive from UKG is what satisfies us most about our relationship with them. UKG Pro met our needs well 14 years ago and through 3 acquisitions we've made over time, it continues to do so, especially considering the continued enhancements that have been made in the software.

Even after all this time, we continue to work on our use of Business Intelligence (Cognos) and its vast capabilities. It is a great tool and we've only just begun to tap its potential.

Platform is easy to use, and different modules available.

reporting capability. Have to depend on having someone create custom BI Reports each time.

Very easy access to multiple menus including tax forms, payroll, hourly tracking, vacation time.

No cons recorded. I experienced user error but help desk was amazing at resetting my forgotten password

What I like the most is the ease of use. I had no idea what UKG pro was until I came to my current job. We use it for 80% of the things needed in the computer. Easy to navigate , it alerts you and make sure that you’re sure about what you’re going to submit or change and it ask you if you want to save the changes . It give you a lot of prompts before you make a final yes or no.

I wouldn’t know who to contact if anything went wrong.

UKG Pro is a one stop shop for all the EHS information and data I need for my reports. I can see employee profile information, run reports for monthly working hours, and set my department goals all in the same application!

The functionality of the application is sometimes limited by the internet browser. I run into issues loading pages, or getting kicked out while waiting for the page to load.

I love the ease of use in all aspects of it. All of the modules integrate with each other. The actual payroll processing is simple and takes you step by step through the entire process. We also have several file feeds to our vendors that all work seamlessly.

I do not have much difficulties, but I have heard that the benefits module is a little bit clunky. Especially at open enrollment time.

UKG makes it easy to view your compensation, and benefits, update your personal information, can model your pay, and it tells me my history as far as compensation with the company

The mobile version is very limited, you can not see or do much on there

I like that it is easy to clock in or out.

If you forget to clock in, it is difficult to fix. Managers have to delete punches and then add them all again. Seems like there should be an easier way.

It combined all of my payroll information into one place with easy access.

Sometimes it limited my access and made me change my passwords which made accessing my payroll information difficult at times.

I liked UKG for their timesheets, reporting and W2 preparation

IP addresses would be great to see where employees are clocking in and out.

They are very handy as all of the things you may need is in there. The LMS can be embedded for self-learning and paystub and org charts are in one place. It also includes the link in there for you to approve vacation leave when needed.

So far everything is met and they are continuously developing the application.