Gusto

4,6 (4.061)
Escreva uma avaliação!
Gusto é uma plataforma de RH tudo-em-um para empresas em crescimento.

Classificação geral

4,6 /5
(4.061)
Relação qualidade/preço
4,5/5
Recursos
4,5/5
Praticidade
4,6/5
Suporte ao cliente
4,4/5

94%
dos usuários recomendam este app
Classificar por

4061 avaliações

Paulo
Paulo
Classificação geral
  • Setor: Bancos
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

“Gusto: Uma Solução Completa para a Gestão de Pequenas Empresas com Alguns Desafios”

Avaliado em 15/09/2024

A Gusto é uma excelente escolha para pequenas empresas que buscam uma solução integrada para gestão...

A Gusto é uma excelente escolha para pequenas empresas que buscam uma solução integrada para gestão de folha de pagamento e recursos humanos. No entanto, é importante considerar os custos e a curva de aprendizado inicial.

Vantagens

Ajuda os proprietários de negócios a gerenciar essas áreas de forma eficiente, permitindo que se concentrem no crescimento e sucesso de suas empresas.

Desvantagens

O custo para empresas iniciantes pode ficar pouco acessível.

Resposta do Gusto

Hello Paulo,
Thank you for sharing your thoughtful feedback! We're so glad to hear that Gusto has helped streamline your business operations, allowing you to focus on growth. We understand that costs can be a challenge for start-ups, and we’re constantly looking for ways to add value and improve the experience for our customers. Your insights are important to us, and we’ll continue working to make Gusto even more accessible and user-friendly for all types of businesses. If you ever need assistance or have suggestions, we’re here to help!
-Gusto

Avaliador Verificado
Classificação geral
  • Setor: Hotelaria
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Avaliação de software de gestão de pagamento.

Avaliado em 14/10/2022

O positivo deste software foi a possibilidade de gestão de pagamento tanto para recursos humanos...

O positivo deste software foi a possibilidade de gestão de pagamento tanto para recursos humanos quanto para empresas prestadoras de serviços, num só programa.

Vantagens

Facilidade no uso, diferentes valores de cobrança de acordo com o número de funcionários da empresa, o que facilita o acesso de pequenas empresas ao software.

Desvantagens

O tempo de conclusão para pagamento e a instalação.

Bruno Michel
Classificação geral
  • Setor: Fabricação de alimentos
  • Porte da empresa: 501–1.000 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Avaliação de manuseio do software.

Avaliado em 30/05/2022

Pesquisas sobre RH, entendimento sobre a área e gestão de pessoas.
O app demonstrou domínio sobre...

Pesquisas sobre RH, entendimento sobre a área e gestão de pessoas.
O app demonstrou domínio sobre a área, oferece ferramenta capaz de facilitar nosso dia a dia nas empresas, tanto como usuário funcionário ou usuário empresário.

Vantagens

Vocabulário fácil de compreensão e ferramentas simplificada.

Desvantagens

Poderia ter mais imagens mais facilitar ainda mais o entendimento da plataforma.

Wayne
Wayne
Classificação geral
  • Setor: Artigos esportivos
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Great Online HR platform

Avaliado em 01/01/2024

Utilized a 3P administrator to establish & set-up a structure for our org. Need a long learning...

Utilized a 3P administrator to establish & set-up a structure for our org. Need a long learning curve to understand.

Vantagens

Online all the time when you need it…easy to search & reference simple items & documents used regularly.

Desvantagens

Wish there was more intuitive interface on tax compliance & other non regular tasks.

Resposta do Gusto

Hello Wayne,

Hello,

Thank you for sharing your experience with Gusto! We're thrilled to hear that you find our online HR platform convenient and reliable for accessing essential documents.

We appreciate your feedback on the interface and tax compliance aspects. Your input is valuable to us as we continually strive to enhance our platform to better meet your needs.

If you have any further suggestions or questions, please don't hesitate to reach out. We're here to support you every step of the way.
-Gusto

Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Gusto makes payroll and benefits easy to set up and grow

Avaliado em 07/12/2024

I'm a huge fan of Gusto and recommend it for small businesses and nonprofits looking to set up or...

I'm a huge fan of Gusto and recommend it for small businesses and nonprofits looking to set up or streamline payroll and benefits.

Vantagens

Gusto provides everything you need for payroll, hr, and employee benefits management. I really appreciate how quick their support team is to help us with any needs that arise.

Desvantagens

When setting up health benefits, you'll need to download pdf of the health plans to see all the fine print details from the providers (ie Blue Cross, UHC). Gusto's support team does a wonderful job guiding you through the process so you don't get lost in the details or overwhelmed by the options.

Sylvester
Classificação geral
  • Setor: Telecomunicações
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 3.0 /10

FSA unusable. BBB likely will investigate in the future

Avaliado em 30/09/2024

We’ve been using Gusto for years, and while there have been ups and downs, the biggest disappointmen...

We’ve been using Gusto for years, and while there have been ups and downs, the biggest disappointment has been their FSA platform. It’s truly subpar compared to other services we’ve used. It seems like the default approach is to deny claims, even when we provide all the correct documentation and information.

The process is unnecessarily frustrating, with no clear explanations for denials, leaving us in a constant loop of resubmitting claims and waiting for approval that never seems to come. Gusto’s FSA platform feels more like an obstacle than a helpful service, and it has caused headaches for our team.

While the payroll and other HR features are decent, the FSA platform is a dealbreaker. If you’re considering Gusto and FSA management is important to you, I’d strongly recommend looking elsewhere.

Vantagens

platform online is modern and easy to use.

Desvantagens

We’ve been using Gusto for years, and while there have been ups and downs, the biggest disappointment has been their FSA platform. It’s truly subpar compared to other services we’ve used. It seems like the default approach is to deny claims, even when we provide all the correct documentation and information.

The process is unnecessarily frustrating, with no clear explanations for denials, leaving us in a constant loop of resubmitting claims and waiting for approval that never seems to come. Gusto’s FSA platform feels more like an obstacle than a helpful service, and it has caused headaches for our team.

While the payroll and other HR features are decent, the FSA platform is a dealbreaker. If you’re considering Gusto and FSA management is important to you, I’d strongly recommend looking elsewhere.

Resposta do Gusto

Hello Sylvester,
Thank you for your honest feedback. We’re sorry to hear that your experience with Gusto’s FSA platform has been frustrating. This is not the level of service we strive to provide, and we understand how important it is for FSA claims to be processed smoothly. Your concerns are valid, and we’re committed to reviewing the process to ensure clearer communication around claim decisions and to improve the overall experience.

We appreciate your continued use of Gusto for payroll and HR features and would like to work with you to address these issues directly. Please reach out to our support team so we can better assist you. Your feedback is invaluable as we work to make meaningful improvements.
-Gusto

Irvin
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

Do do it. You will get burnt

Avaliado em 23/10/2024

I am now facing legal action due to Gusto's failure to properly file payroll taxes. Despite months...

I am now facing legal action due to Gusto's failure to properly file payroll taxes. Despite months of trying to get in touch with them, I have been unable to access any reports or history showing what taxes were paid. Every time I reach out, I’m told that someone is ‘working on it,’ but no actual help or resolution has been provided. This has been an incredibly stressful situation, and their lack of transparency and accountability has put my business in a very dangerous legal position. I strongly advise against using Gusto for any payroll services if you're relying on them for accuracy and compliance.

Vantagens

It had a modern user interface. It was easy to access

Desvantagens

Absolutely no support. Failed to file and pay taxes withheld

Deonjuna
Classificação geral
  • Setor: Contabilidade
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Good Payroll Management

Avaliado em 18/12/2024

Overall I’ll recommend Gusto to anyone who is looking to get started with their own business.

Overall I’ll recommend Gusto to anyone who is looking to get started with their own business.

Vantagens

I like how Gusto has a time clock in the app.

Desvantagens

I didn’t like that it took a while to verify my account.

Jodie
Jodie
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

It may work if your workweek starts on a Monday

Avaliado em 24/01/2024

AVOID LIKE THE PLAGUE! They are now advertising everywhere, trying to get more customers. But once...

AVOID LIKE THE PLAGUE! They are now advertising everywhere, trying to get more customers. But once you sign up with them, they really don't care about you at all. They will even report wrong information to the tax agencies, and will not try to fix the problem at all!!!

Vantagens

It seemed easy to set up. I like that it has integration with other apps, such as timekeeping and scheduling.

Desvantagens

Even though it asked the right questions about when our work week starts (on a Saturday), and when our payroll day is, it wrongly generated our payroll periods to start from Monday through Sunday. This is despite the fact that I was on the phone with them for hours explaining that our work week starts on Saturdays, and th payroll period has to match that. First, they claimed they fixed the issue. Then, when I found out they had not fixed the issue, they tried to tell me that the workweek does not have to match the payroll period. (!!!!) That is absolute BS. Then, they told me they would bring it to a higher-level support. They never called me after that. In the meantime, they have wrongly reported two payrolls to the tax agencies. and made us look like we did not pay our employees for two days.

Resposta do Gusto

Hello Jodie,
Hello,

We're sorry to hear about your experience and the frustrations it caused. We strive to provide seamless service and are disappointed to learn we fell short of expectations in this instance. Your feedback is important to us, and we're actively looking into ways to improve our processes. Please reach out if there's anything further we can assist you with.
-Gusto

Mike
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 9.0 /10

Great Payroll for Small Business

Avaliado em 16/12/2024

Vantagens

I like all the features and how it's easy to do payroll

Desvantagens

The reports are hard to build at time and I would like it to be easier.

Crystal
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Best PayRoll I've come across

Avaliado em 08/12/2024

Pleasant to say the least support is fast and will go out of their way to help

Pleasant to say the least support is fast and will go out of their way to help

Vantagens

Simple and easy to learn and easy to link to account

Desvantagens

Nothing there isn't to like about the site

Toni
Classificação geral
  • Setor: Instituições religiosas
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Gusto review

Avaliado em 06/01/2025

Before we had Gusto, we only had paper checks or paystubs for those who direct deposited. I guess I...

Before we had Gusto, we only had paper checks or paystubs for those who direct deposited. I guess I like it.

Vantagens

I like that I get an email whenever I get paid!

Desvantagens

I don't like having to log in to see my paystub instead of it just coming automatically with the email. *I guess that's for security, so ok, but still.

Roger
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A good simple program for payroll processing

Avaliado em 02/01/2025

Very good - When I had difficulties, I could always get customer service to help

Very good - When I had difficulties, I could always get customer service to help

Vantagens

Ease of use and reliability of the service.

Desvantagens

Some of the features were difficult to navigate

Avaliador Verificado
Classificação geral
  • Setor: Veterinária
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 4.0 /10

If your budget is small, Gusto may work for you.

Avaliado em 02/09/2024

I hate Gusto with a passion, but the price is right. Just know that you will have to pay your team...

I hate Gusto with a passion, but the price is right. Just know that you will have to pay your team by check and reconcile it later every 2-3 months due to Gusto problems. I'm actively trying to find a more secure solution. I have little faith that things are being calculated correctly either.

Vantagens

The user interface is really nice looking and it is easy to get started and use - when it is working.

Desvantagens

There are a LOT of glitches, and customer service cannot help you at all. Some of their backend processes make no sense, and they get really snarky when you ask questions.

Resposta do Gusto

Hello,

Hello,

Thank you for sharing your feedback. We’re pleased to hear that you find our user interface appealing and appreciate the cost benefits. However, I’m sorry to learn about the challenges you’ve encountered with our customer service.

We are continuously working to improve our platform and address any issues our customers face. Your feedback is invaluable in helping us refine our services. If you have any specific concerns or need further assistance, please feel free to reach out to us directly at [email protected]. We are here to help resolve any issues and ensure your experience with Gusto is as smooth as possible.

Thank you for your patience and understanding.

-Chelsea B

Kristina
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

The Gusto onboarding process is really simple

Avaliado em 06/05/2024

The ease of use is unrivaled, regardless of whether I'm using my phone or my PC. The degree of...

The ease of use is unrivaled, regardless of whether I'm using my phone or my PC. The degree of protection that Gusto offers is truly remarkable. I can log in with confidence every time because my information is protected.

Vantagens

The onboarding process has been very easy and clear, and I love it. As an added bonus, they offered us the first three months free of charge as a promotional offer. This is a huge advantage, especially when testing new software.

Desvantagens

I see myself depending to a certain extent on the platform, which will limit my future possibilities, because that is the only drawback of any type of platform: that they are usually proprietary.

Resposta do Gusto

Hello Kristina,

Thank you for sharing your positive experience with Gusto's onboarding process!

We're thrilled to hear that it was easy and clear for you, and we're glad you appreciated the promotional offer of the first three months free. We strive to provide a secure and user-friendly experience across all devices.

We're delighted to have you on board and thank you for choosing Gusto! If you have any questions or need further assistance, please don't hesitate to reach out.
-Gusto

Nolan
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: 11–50 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Gusto- Handle Payroll like a Pro

Avaliado em 16/09/2024

Overal, it's a fantastic and easy to use system with great referral opportunities. For a smaller...

Overal, it's a fantastic and easy to use system with great referral opportunities. For a smaller business or start up, it's incredibly simple to get started and they will handle the majority of the concerns around taxes and reporting, which is crucial to ensure is done correctly, as payroll can quickly become your biggest expense AND your biggest headache if you aren't set up for success.

Vantagens

Gusto is incredibly easy to utilize as both a user and payroll processor. I can quickly navigate my benefits, paycheck history, edit direct deposit and review my performances and help track my teams expenses for the month and quarter. It's incredibly efficient compared to some of the legacy companies, than can be complex. While we don't have an overly complex payroll, we've found no real issues.

Desvantagens

Deposit time. Some of our users report not receiving direct deposits until later in that afternoon, vs the day before, or the morning of payday.

Resposta do Gusto

Hello Nolan,
Thank you for your detailed review! We're so glad to hear that Gusto has made handling payroll and tracking benefits simple and efficient for your team. It's great that you're finding it easy to navigate and manage key tasks like direct deposits and expenses. We also appreciate your note about deposit timing, and we're always working to enhance our features to ensure an even smoother experience for everyone. If you ever have any concerns or need assistance, we're here to support you. Thanks again for sharing your insights!
-Gusto

Vanashia
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Small business payroll for dummies

Avaliado em 12/07/2024

Perfect for what I needed small business employer with multiple hats to play, and this made...

Perfect for what I needed small business employer with multiple hats to play, and this made payroll, more accurate and less stressful

Vantagens

How easy and straightforward the system is not complicated and identifying errors so that payroll can be completed

Desvantagens

Very simplistic unfortunately it doesn’t have all the data categories. You’re larger more expensive systems will have however, if you have the time that they worked, and you use a application that integrates it the most bang for your buck.

Alternativas consideradas

QuickBooks Time

Razões para mudar para o Gusto

Easy to set up and price effective

Resposta do Gusto

Hello Vanashia,

Thank you for your review! We’re pleased to hear that you find our system easy and straightforward, and that it has made payroll more accurate and less stressful for your small business.

We appreciate your feedback on the simplicity of our platform. While Gusto is designed to be user-friendly and cost-effective, we understand that it may not have all the data categories found in larger, more complex systems. We’re always working to improve and expand our features, and your input helps us in that process.

Thank you for choosing Gusto and for sharing your experience. If you have any further suggestions or need assistance, feel free to reach out.
-Gusto

Avaliador Verificado
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Good choice for payroll & benefits for small companies

Avaliado em 30/09/2024

We used them as a payroll & benefits provider for a company with about a dozen employees and...

We used them as a payroll & benefits provider for a company with about a dozen employees and contractors.

Vantagens

It was pretty easy to make payroll adjustments for both W2 employees and contractors. The health benefits offering is very helpful for small companies.

Desvantagens

When onboarding a new employee, they don't handle any of the paperwork- meaning a lot of manual time has to be spent working on that.

Resposta do Gusto

Hello!
Thank you for sharing your experience! We're glad to hear that Gusto made payroll adjustments easy for both W-2 employees and contractors and that our health benefits offerings were helpful for your small company. 😊 We understand that onboarding can require some manual work, and we’re always exploring ways to streamline that process. Your feedback is valuable, and we appreciate you choosing Gusto to support your team!
-Chelsea B
Client Relations Team

Shadrack
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Gusto is easy to use and made it fun to do payroll

Avaliado em 22/08/2024

Gusto always keeps us motivated,educated and actually enjoy working on the necessity of business.

Gusto always keeps us motivated,educated and actually enjoy working on the necessity of business.

Vantagens

Gusto is extremely user friendly,even if you dont have extensive accounting/payroll experience.Payroll processing would sometimes take hours to process but Gusto has allowed us to simplify payroll.I have also found time and vacation tracker very useful.

Desvantagens

Nothing really it is easy to move around the website, Pricing is great and customer support is almost always fantastic and quick.

Resposta do Gusto

Hello Shadrack,
Thank you for your fantastic feedback! We're delighted to hear that Gusto has made payroll processing easier and more enjoyable for you. It's great to know that you find our platform user-friendly and appreciate features like the time and vacation tracker. We're also glad to hear you find our pricing fair and our customer support responsive. Keeping you motivated and simplifying essential tasks is exactly what we're here for. Thanks for choosing Gusto!
-Gusto

Princess
Classificação geral
  • Setor: Serviços jurídicos
  • Porte da empresa: 51–200 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Gusto for the win

Avaliado em 10/09/2024

Vantagens

I like the part of accessing everything as everything is readily available from the drop down menu,our teams onboarding is simple and allows us to input our own information to cut down on time spent doing that,I have to appreciate how accessing the necessary features has been incredibly straight forward whether on the phone or desktop.

Desvantagens

Nothing.Gusto works well and it has not given us any trouble when using it.

Resposta do Gusto

Hello Princess,

Thank you for your wonderful feedback! 🎉 We’re so happy to hear that Gusto has been working seamlessly for you and your team. It's great to know that our platform's accessibility and ease of use, both on desktop and mobile, have been a win for your onboarding process and daily tasks.

Your experience is exactly what we strive for, and we’re here to continue making things even better. If you ever need anything, feel free to reach out!

-Gusto

Yatunyi
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Intuitive onboarding platform-takes a lot of work out my hands

Avaliado em 21/08/2024

Vantagens

Onboarding new employees takes no time at all.With a few clicks Gusto sends the online form to your candidates and alerts you once it is ready for approval.Its like having a full HR team at your fingertips but literally for a fraction of cost.

Desvantagens

As the time grows it can be slightly expensive.

Resposta do Gusto

Hello Yatuni,

Thank you so much for your feedback! We're thrilled to hear that Gusto's onboarding platform has made the process easier and more efficient for you. We aim to provide an intuitive and comprehensive solution that feels like having a full HR team on your side. We understand that costs can add up over time, and we strive to deliver the best value for the services we provide. If you have any suggestions on how we can improve, please let us know!

-Gusto

Justin
Classificação geral
  • Setor: Restaurantes
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

General Mangaer and Gusto Fan!

Avaliado em 27/08/2024

Gusto provides a simple end to end hiring proccess, a seamless payroll experience, and is user...

Gusto provides a simple end to end hiring proccess, a seamless payroll experience, and is user friendly for all members of the organization.

Vantagens

Gusto offers a user friendly platform that allows you to achieve all of HR/Payroll tasks in a timley manner.

Desvantagens

It feels like thier is a constant push to use their features that we are not taking advantage of. Advertising that I could do without.

Resposta do Gusto

Hello Justin,

Hello,

Thank you for your kind words and for being a Gusto fan! We’re delighted to hear that you find our platform user-friendly and efficient for your HR and payroll tasks.

We appreciate your feedback regarding the promotion of additional features. We aim to offer valuable tools and options, but we understand that it can sometimes feel overwhelming. Your comments will help us balance our communications better.

If you have any other feedback or need further assistance, please don’t hesitate to reach out. Thank you for choosing Gusto!

-Gusto

Sarah
Classificação geral
  • Setor: Recursos Humanos
  • Porte da empresa: 2–10 funcionários
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Gusto: Great interface and tools!

Avaliado em 27/09/2024

My overall experience with gusto was above average. They were my companies first ever payroll...

My overall experience with gusto was above average. They were my companies first ever payroll application and I’m glad we experienced them first. The interface was easy to use and to understand for a first time business owner. I struggled with maintaining the pricing model and had to switch to a cheaper competitor for bottom line purposes.

Vantagens

What I liked most about the product probably had to be the all inclusive packages for businesses. They handled pay memos, 1099 fillings and even communicated with the IRS on my behalf as my financial institution. Very good product. I also loved that gusto covered onboarding and HR paper work.

Desvantagens

The pricing model is a bit expensive and can be intimidating to new businesses. They also don’t really have a good sales team that communicates features productively to ensure transparency.

Resposta do Gusto

Hello Sarah,

Thank you for sharing your thoughtful feedback! We're thrilled to hear that you found value in our all-inclusive packages, onboarding support, and ease of use, especially as a first-time business owner. 😊 We understand that pricing can be a concern, and we're always looking for ways to deliver more value to our customers. Your feedback on our sales communication is also noted, and we’ll work to improve in that area. We’re grateful you chose Gusto for your payroll journey, and we wish you continued success with your business!
-Chelsea B
Client Relations Team

Chidz
Classificação geral
  • Setor: Rádio e televisão
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Easy To Use Payroll System

Avaliado em 16/11/2024

It an easy platform to use and one that has many features.

It an easy platform to use and one that has many features.

Vantagens

Gusto has offered us an amazing payroll system which is easy to use. It has simplified the process of paying our employees.

Desvantagens

I have nothing to dislike with this platform.

Rickie
Classificação geral
  • Setor: Gestão de organizações sem fins lucrativos
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great Tracking

Avaliado em 30/05/2024

Current user for work. Great for tracking hours and sending requests for time off via mobile app.

Current user for work. Great for tracking hours and sending requests for time off via mobile app.

Vantagens

Super easy to use on desktop and mobile app. Keep up with time management and payroll without worry.

Desvantagens

No issues to report. Easy access on mobile app.

Resposta do Gusto

Hello Rickie

Thank you for your review!

We're thrilled to hear that you find Gusto super easy to use on both desktop and mobile platforms. It's great that it helps you stay on top of time management and payroll effortlessly. If you ever have any questions or need assistance, feel free to reach out. We're here to support you. Thank you for being a valued Gusto user!

-Gusto