Avaliações do Acuity Scheduling
Classificação geral
Filtrar por
Porte da empresa
Tempo utilizado
5695 avaliações
- Setor: Serviços ao consumidor
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Muito bom
Avaliado em 04/01/2023
Vantagens
Ótimo custo-benefício ajuda bastante na hora do agendamento das obrigações
Desvantagens
Não tenho o que reclamar para mim está perfeito
- Setor: Design
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Oque eu penso da ACUITY!!!
Avaliado em 21/10/2022
Resolvi muitos problemas como, agendamento, pagamentos, e preferência dos clientes do meu negócio,...
Resolvi muitos problemas como, agendamento, pagamentos, e preferência dos clientes do meu negócio, a 'acuity' me possibilita exibir um catálogo com meus serviços a fim de envolver os clientes e exibir o meu trabalho, tenho sempre facilidade em acessar o site, é seguro, as vezes um pouco lento, mas é ótimo pra mim...
Vantagens
É de grande e fácil acesso, tem uma interface boa e bem apresentada, com acessibilidade simples e inovadora, recursos úteis e usados diariamente por mim...
Desvantagens
Tempo de resposta do site é demorado, tive alguns problemas com criação da conta e login, porém foi resolvido.
- Setor: Hospitais e Saúde
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Excellent reliability and adaptability in scheduling
Avaliado em 14/08/2023
It was useful for setting up my clients' group classes and individual coaching sessions. The...
It was useful for setting up my clients' group classes and individual coaching sessions. The platform's simplicity and integration with Stripe made it ideal. In addition, it included a space for a pre-payment terms and conditions clause.
Vantagens
Making courses or hour-long coaching sessions to sell to clients was a breeze. The problem of missing appointments is addressed with Acuity. It's useful for projecting an image of competence and efficiency to clients. If I needed to set up another customer appointment, I would most certainly utilize it again.
Desvantagens
Acuity is a premium product that comes at a hefty price. Only if it could help me make money would I consider paying the price. A business with long-term profit potential might also benefit from this investment.
- Setor: Cosmético
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 4.0 /10
Great organization tool
Avaliado em 24/09/2024
I am satisfied overall because of the benefits it adds to my business
I am satisfied overall because of the benefits it adds to my business
Vantagens
Helps keep my schedule organized, clients can book their own appointments
Desvantagens
The cost is a little high compared to others
- Setor: Gestão da educação
- Porte da empresa: 201–500 funcionários
- Usado Semanal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Simplify Scheduling and Boost Client Satisfaction with this Tool
Avaliado em 19/11/2024
Vantagens
I like how it supports recurring bookings which makes it convenient and reliable for regular clients. I also like how it tracks client history which enables us to give them personalized services.
Desvantagens
Managing multiple team schedules can become overwhelming.
- Setor: Publicidade e marketing
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 8.0 /10
Superb Calendar Management
Avaliado em 19/03/2024
It has been super easy to use as it's integrated with my SquareSpace website.
It has been super easy to use as it's integrated with my SquareSpace website.
Vantagens
The things I like most are the ability to set up multiple calendars to control when people are booking into my calendar and how many time slots for each different kind of meeting I can plan a day! My calendar manages itself!
Desvantagens
I've had problems with people getting the confirmation emails and not adding the event to their calendar, as it doesn't automatically create an event for the meeting with the recipient.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Not the best, not the worst.
Avaliado em 18/09/2024
I've used much better platforms then this, ones that allow the flow of the schedule with the...
I've used much better platforms then this, ones that allow the flow of the schedule with the patient names and not needing to switch pages every time.
Vantagens
I like the clarity of the pages and the page landscape.
Desvantagens
It is difficult to navigate patients and I do not like how to search for patients, it is not user friendly.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 1 a 5 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great Interface to Sell Services
Avaliado em 02/10/2024
I think Acuity is great for giving me an interface to sell my services. It is a little advanced and...
I think Acuity is great for giving me an interface to sell my services. It is a little advanced and requires some level of skill to customize it.
Vantagens
This is a great place to set up different services or classes that I offer. It gives the client an option to pay and I can set up payment plans.
Desvantagens
It is kind of advanced. I wish I could choose from a menu of preselected services that might be offered in a coaching business or as an instructor. I felt like I had to build those things. I also wished it could send personalized emails once someone books a certain service.
- Setor: Materiais de construção
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Smoothest scheduler on the market
Avaliado em 16/09/2024
Overall a much better scheduling app than Calendly. Easy to implement automations.
Overall a much better scheduling app than Calendly. Easy to implement automations.
Vantagens
Really sleek UI and makes booking very easy
Desvantagens
Random bugs at times adding extra buttons. Creates friction.
- Setor: Serviços ao consumidor
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Helpful 3rd party scheduling
Avaliado em 27/12/2024
Vantagens
I appreciate that i can block off multiple days to avoid over scheduling
Desvantagens
Some of the options for schedule seem to have multiple steps but this could be the 3rd party platform causing the issue.
- Setor: Mobiliário
- Porte da empresa: 51–200 funcionários
- Usado Mensal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Easy to use
Avaliado em 05/12/2024
it was great. We only used it for a couple years as we integrated with another company.
it was great. We only used it for a couple years as we integrated with another company.
Vantagens
Easy to use, easy to input clients' schedules, and book meetings
Desvantagens
a copy and past option would be so easy with adding in the schedule
- Setor: Serviços financeiros
- Porte da empresa: 10.000+ funcionários
- Usado Mensal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Acuity Scheduling Review
Avaliado em 14/11/2024
Overall, I have had a good experience using Acuity
Overall, I have had a good experience using Acuity
Vantagens
It is a great service to use for scheduling meetings.
Desvantagens
The user interface and experience could personally be a little better.
- Setor: Serviços ao consumidor
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
Outdated product, nonexistent customer service
Avaliado em 31/01/2024
Horrible I’m done they’re outdated. They will not listen to customers. They will not make improvemen...
Horrible I’m done they’re outdated. They will not listen to customers. They will not make improvements to their system. They will not take suggestions for improvements. It’s very difficult to get a hold of customer service. It’s just a company that is just going to slowly go out of business.
Vantagens
My favorite thing about Acuity is it allows you to be able to customize exactly when an appointment can be booked down to the 30 minutes
Desvantagens
Customer service is nonexistent they make it very difficult to reach them they give you generic responses back. It is a very basic system and they have no interest in improving it and what additions they have added onto it have been just wildly boring and non-useful improvements.
- Setor: Construção
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Scheduling like a pro with Acuity Scheduling.
Avaliado em 01/08/2024
Acuity Scheduling has simplified appointment scheduling by allowing use of automations to automatica...
Acuity Scheduling has simplified appointment scheduling by allowing use of automations to automatically select the most suitable time to schedule for a meeting. The scheduling experience using Acuity Scheduling has been so efficient and has not had any setbacks.
Vantagens
Acuity Scheduling provides automations that help automate scheduling making it simple and precise. There are alerting and notifications functions that send reminders about a scheduled appointment to avoid missing any. Excellent security features which keep the calendar data very private.
Desvantagens
Acuity Scheduling seems to understand its assignment really well There has been no challenges to hate it about.
- Setor: Transporte rodoviário e ferroviário
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Acuity Scheduling is a star shining brightly in meeting scheduling.
Avaliado em 20/08/2024
My meetings scheduling experience has gotten way much better and precise since i started using...
My meetings scheduling experience has gotten way much better and precise since i started using Acuity Scheduling. It uses automations which makes it easy to locate the most suitable scheduling time making scheduling very effortless and errorless. I have loved every experience i have had with Acuity Scheduling.
Vantagens
Acuity Scheduling has a very lightweight and easy to learn user interface making the learning curve very short and smooth. It uses automation workflows which help find perfect scheduling time making scheduling very accurate. Acuity Scheduling integrates with third party products i use making it possible to use it for scheduling meetings on various conferencing products.
Desvantagens
I have not had any disappointments with Acuity Scheduling. All features works greatly without any flaws. Nothing to like least honestly.
- Setor: Serviços ao consumidor
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Acuity Scheduling has empowered salon professionals to deliver exceptional guest services
Avaliado em 19/03/2024
Acuity Scheduling has helped us optimize our business. Offering appointment window by tracking when...
Acuity Scheduling has helped us optimize our business. Offering appointment window by tracking when Iam available and letting my clients schedule then is magical. I also get notified through my email when a booking is made. And also the wait-list calendar has ensured we don't have colliding appointments which has proven to be paramount in embracing a hospitality driven approach to hair care.
Vantagens
As we continue transform our business by adopting tech solutions that personalize the guest or rather customer experience, Acuity Scheduling has been in the centre of this transformation. It's implementation process was a a quick fix that didn't affect the salon operations. It delivers a free trial that we utilized greatly for learning purposes to familiarize with it. Comes with a slick and straightforward UI that makes it user friendly without prior knowledge. Acuity Scheduling delivers a range of features that we have found very helpful in running our day to day beauty salon business. We are able to create appointments for the different services we offer while customizing it to including details like duration, prices, description and images to highlight those services. As a staff member Iam added in the acuity and it allows me to find upcoming appointments and manage booking. I have also managed to create my own calendar soo I can be booked personally and enables me enter the specific hours Iam a available which I have synced with my personal email for notifications and alerts. It is also easy to offer discounts for those diehard clients soo that we off some amount on their next appointment. Integrating it with stripe payments has streamlined the collection of online payment during booking and record payments made in person. Lastly tracking the use of Acuity Scheduling using the report functionality allows for improvement.
Desvantagens
Acuity scheduling is the master of conveniences through coordinated bookings and salon appointments. The information available online and it's responsive technical team has ensured that our use experience has no hutches.
- Setor: Alimentação e bebidas
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
The best hub for scheduling all appointments and documentation
Avaliado em 27/08/2024
Acuity gives me the flexibility to book an appointment or meeting so I can accept or postpone...
Acuity gives me the flexibility to book an appointment or meeting so I can accept or postpone without much searching. I no longer miss an appointment, as the reminders keep me ready to take action early.
Vantagens
Acuity does the scheduling I need to ensure no conflicts. I love the way it schedules meetings, where invitations are sent via links that easily document acceptance from other parties. Reminders pop up constantly to alert me when the appointment is approaching, keeping me on track. I love the efficiency of its integration with my team calendar, which helps in scheduling joint meetings as required.
Desvantagens
I have never made any scheduling mistakes with Acuity, it is easy to use and provides real-time syncing across all my devices.
- Setor: Química
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Centralised and Agile Online Scheduling Services With Acuity
Avaliado em 11/12/2023
Acuity Scheduling is an all-around and complete suite for online scheduling. It is cross-platform...
Acuity Scheduling is an all-around and complete suite for online scheduling. It is cross-platform and allows multiple device access which allows users to easily access and utilise it even when on the go.
Vantagens
The freedom, flexibility and convince that Acuity gives me by allowing a two-way synchronization with my Google Calendar. Whenever a client books an appointment on my Acuity booking page, it's automatically added to my Google Calendar. Conveniently enough, if I happen to add a date to my main calendar, that particular time is automatically marked as "unavailable" on my Schedule so if a client wants to book an appointment at that particular time they will know I'm unavailable and choose a different time.
Desvantagens
The landing page could be made more user-friendly and intuitive. On the booking page, I would appreciate if a client is allowed to add more than one email address.
- Setor: Consultório médico
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Acuity scheduling
Avaliado em 03/08/2024
While this software is easy to use, it does not meet the same expectations of similar software. ...
While this software is easy to use, it does not meet the same expectations of similar software. Not as customizable.
Vantagens
Ease of use. The flow of imputing patient data prior to scheduling is good.
Desvantagens
Its allows patient appointment to be scheduled without all the proper patient information needed. The patient online scheduling allows patients to book appts in the wrong time slots and with missing information.
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Very user friendly scheduling app
Avaliado em 10/06/2024
Very good overall and I’m happy continuing to use it
Very good overall and I’m happy continuing to use it
Vantagens
It’s easy to navigate UI, customizable appointment email and text.
Desvantagens
It easily integrates with square, but lacks some functionality like adding a tip or discount
- Setor: Serviços a indivíduos e famílias
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
cancelled after two years
Avaliado em 22/11/2023
For a dog trainer, acuity is not ideal because we go into other homes and don’t always have a...
For a dog trainer, acuity is not ideal because we go into other homes and don’t always have a location. It also has zero capability to store dog information and their address for simplified booking.
Vantagens
Easy for online bookings and loved that it easily integrated with Zoom.
Desvantagens
Their customer service is awful and couldn’t help me renew. there was a bug with their system and it wouldn’t let me update my card. Also they don’t let you store the clients address which is troublesome if you’re driving to their location. They also don’t have the capability of “one off meetings” like calendly does.
Alternativas consideradas
Calendly- Setor: Cosmético
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
game changer
Avaliado em 04/07/2024
Vantagens
easy to use, customizable, options galore. Easy for customers to use
Desvantagens
I really have no cons. I've been using Acuity over five years. I wish they didn't get rid of the free account option
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: Profissional autônomo
- Usado Mensal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 8.0 /10
Feature Rich Calendaring
Avaliado em 29/07/2024
Vantagens
I like that it syncs with other calendars and is accessible on different devices and platforms.
Desvantagens
It is a little cumbersome to use and the nomenclature is not always 100% clear
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
The best option long term
Avaliado em 20/11/2023
Vantagens
We’ve been using Acuity since before it was acquired by square. The service has always been amazing and the value is unbeatable. It does everything you need a scheduler to do, with additional minor CRM features.
Desvantagens
No complaints what so ever. The customer experience with acuity has been fantastic from day one.
- Setor: Software
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Acuity is so easy to navigate for a first timer!
Avaliado em 03/10/2024
It's been an easy experience to get meetings scheduled and send out meeting links. I also love the...
It's been an easy experience to get meetings scheduled and send out meeting links. I also love the hands-off approach I can take for adding meetings without manually doing so.
Vantagens
I enjoyed the simple UI of the application. For a user with little to no knowledge of a scheduling platform, it is extremely easy to navigate.
Desvantagens
I do not like the fact that it stands out so much on the page. I feel the scheduler should feel cohesive with the website and not so much an external source. It would be nice to have the scheduler integrated in the site and not open up in a new window, which drives traffic away from the site.