Avaliações do Geckoboard

Geckoboard

Software de painel de negócios rápido e fácil de configurar para TVs

Classificação geral

4,6 /5
(103)
Relação qualidade/preço
4,2/5
Recursos
4,3/5
Praticidade
4,6/5
Suporte ao cliente
4,7/5

94%
dos usuários recomendam este app
Classificar por

103 avaliações

Daniel
Classificação geral
  • Setor: Seguros
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Good product

Avaliado em 14/06/2022

Allowed us to easily visualize our performance.

Allowed us to easily visualize our performance.

Vantagens

Easy to set up, cost effective and goof support team

Desvantagens

Some modules can take a bit of time to load but not sure if this is on Geckoboard's side

Resposta do Geckoboard

Thanks for your review Daniel - we really appreciate it. We'd be keen to know which modules are taking longer to load, please drop us an email at [email protected] so we can look into this for you. Thanks again!

Alejandro
Classificação geral
  • Setor: Software
  • Porte da empresa: 11–50 funcionários
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

Enabling a data driven culture!

Avaliado em 06/11/2015

At some point almost 2 years ago we realized that we needed to make the information from our 30+...

At some point almost 2 years ago we realized that we needed to make the information from our 30+ systems (used on a daily basis by different teams) accessible to everyone. It made no sense asking people to go into individual apps to run reports and/or look at data.

After digging around for a while and toying with different solutions we can into Geckoboards which proved to be the best app for this. Why? Well because it solved our problem right then and there and required a minimal time to setup and to connect with our current systems (we have 10 that have direct integration with Geckboards and for the others we use custom widgets).

We now have 14 TVs (48") scattered across the office displaying strategical information about our system, customers, performance, etc. Each dashboard is created taking in mind the teams that are around so that we can show the most relevant information. For example around the customer service team we display metrics from ZenDesk (customer service), Salesforce (sales / implementations), Basecamp (current implementations) and New Relic (application health). This has enabled our customer service team to know what's going on at any given point.

On top of this Geckoboard has some great case studies (https://www.geckoboard.com/learn/case-studies/#.Vjy3b66rQUE) that you can use to learn more about how other organizations are reaching a higher employee engagement by using dashboards and a data driven culture.

From a technical perspective we use Raspberry Pi (the newer ones) to power the dashboards on the TVs.

In conclusion this is a great tool that has brought big changes to the company. I would strongly recommend it to anyone that's serious on sharing data with their team.

Disclaimer: I have no relationship to Geckoboard other than being a VERY happy customer.

Vantagens

- Out of the box integration with some of the most popular systems out there (almost 70 as of now).
- Ease of use to setup the dashboards. Basically point and click.
- Beautiful widgets that make looking at a dashboard enjoyable (if seen some things out there that give you nightmares when you look at them).
- Advanced options that allow integrations with your own in house systems via simple JSON pushes or pulls.
- Easy to setup rotation between different dashboards (they call them loops).
- Excellent customer service.

Desvantagens

- I think that it's gotten a bit pricey (we signed up early on so we have a better price) for newer companies to jump onboard.
- The documentation can be improved. Sometimes you add a Widget but you don't really know what parameters are used to pull the data behind the scenes.
- Need to have more granular options in times between loops. Currently offer 10s, 20s, 30s, 1 min, 5 min. Should have an option to setup X minutes (or at least every minute for the first 10 minutes).

Laura
Classificação geral
  • Setor: Emprego e contratação
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Good dashboard tool

Avaliado em 04/04/2023

Vantagens

The possibility to group widgets with dashboard is super useful and makes the data look very clear and easy to see. Data integration with Salesforce is the main thing we were looking for and Geckoboard does it very well.

Desvantagens

The data can sometime take a while to load when creating widgets and sometimes fail after a few minutes making it a bit long to create them. Some widgets also sometime fail to load with no apparent reason when displayed on the TV. Would be great to be able to move widgets from one dashboard to another without having to delete/recreate it every time.

Jonathan
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A clearer picture of your business

Avaliado em 13/06/2022

- Topline information summarised in an instant
- Live sales tracking
- Able to compare week-on-week...

- Topline information summarised in an instant
- Live sales tracking
- Able to compare week-on-week data
- Forecasting

Vantagens

Geckoboard is super easy to use. Thanks to its integration with several APIs, it is an extremely powerful SAAS software that can really help any business gain a deeper understanding of their business in only. few steps - be it through website performance and analytics tools, through to sales tracking with visual summaries. This is now the second company I've introduced Geckoboard to and I could not be happier!

Desvantagens

I think the fact that spreadsheets lose their formatting in the integration process can be problematic and confusing for the user at first. The spreadsheets are definitely harder to navigate when you are setting up the cells Geckoboard needs to be navigating somewhere. Also a better Instagram connection is needed, although I understand that is down to Meta.

Resposta do Geckoboard

Thanks so much for your review Jonathan. We're always keen to hear about your experiences with our integrations and spreadsheets, in particular, is one we continually work on. I've passed your comments over to the Product team to review. Thanks!

Kevin
Classificação geral
  • Setor: Internet
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 8.0 /10

Nice one stop solution for dashboard metrics

Avaliado em 21/11/2018

Vantagens

Geckoboard has a variety of really nice integrations with third party products. Most SaaS solutions you would be interested in tracking have integrations which makes it pretty easy to get going with displaying relevant metrics. The website interface is also pretty easy to use and you can get a dashboard together pretty quickly.

Desvantagens

The interface for getting custom metrics uploaded could be a bit easier to use but overall it is a good solution and not bad to get started with it!

Dan
Classificação geral
  • Setor: Imobiliárias
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Geckoboard

Avaliado em 07/07/2022

Vantagens

The ease of getting data to visualization is the best.

Desvantagens

I wish we had more flexibility to make the boxes different sizes on our own instead of letting it snap to sizes.

Resposta do Geckoboard

Hi Dan,
Thanks for your review. We've heard that customers would like widget sizing and layout so that is definitely something we're already looking into. Appreciate your feedback!

David G.
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

Excellent Marketing Dashboard for Small Business

Avaliado em 09/02/2016

Tracking marketing KPIs from multiple data sources and displaying them in a visually appealing,...

Tracking marketing KPIs from multiple data sources and displaying them in a visually appealing, simple format is not an easy (or inexpensive) thing to do. Geckoboard makes this possible at a much more affordable price than its competitors, and provides a user experience that is nothing short of fantastic. We pull in a variety of data from sources like Google Analytics, MailChimp, social channels, and ecommerce platforms to easily track our progress on the metrics that matter most to our business.

Vantagens

Lots of integrations from the services that matter most to us, fantastic drag and drop UI, easy onboarding experience, relatively low cost, nice "at-a-glance" reporting for KPIs, enthusiastic and friendly support staff

Desvantagens

Doesn't directly integrate to Amazon Seller Central (for 3rd party sellers who sell on Amazon), may take some time to set up (especially for less technical users), but this is true for any dashboard with multiple integrations (and Geckoboard makes this as easy as possible).

Jon
Classificação geral
  • Setor: Software
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Great tool that's easy to use

Avaliado em 05/02/2019

Vantagens

Geckoboard was extremely easy to set up and can display many different dashboards to help understand the metrics you're looking to report on. We have different screens with different departments using them daily. We haven't found anything we're not able to report on.

Desvantagens

The only thing we've had issues with at times is the dashboard losing connection or not reflecting correctly. Each time a refresh had it fixed.

Paul
Classificação geral
  • Setor: Manutenção predial
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

An excellent hosted dashboard tool for real-time display in clear easy to view graphics

Avaliado em 27/12/2017

Vantagens

Good pre-configured integration with Zendesk, Google Sheets, Trello and many more. Simple set-up, reliable and focussed on conveying information in a clear way.

Desvantagens

Customisation of colors etc is a "premium" feature and should be included for more basic low-cost users, not only Enterprise-wide use. Also, there is limited scope for scaling numbers etc, which can be frustrating.

Michael
Classificação geral
  • Setor: Software
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Geckoboard is the best dashboard tool, let alone cloud base software , I've ever used!

Avaliado em 11/10/2017

Vantagens

No training needed. No reading manuals needed. The ease of use and intuitiveness of this platform is untouched by most software's out there. The out of box integrations with Zendesk, Salesforce is incredibly valuable for us and is the exact data we were looking for. The customer support is extremely helpful and friendly. They are constantly adding more addons and upgrading their current ones.

Overall, you can setup very clean and professional dashboards with Geckoboard in a matter of minutes.

Avaliador Verificado
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 10.000+ funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 9.0 /10

A fantastic platform for the creation of dashboards

Avaliado em 26/05/2022

In addition to keeping tabs on our major objectives, we've also used it to foster some healthy...

In addition to keeping tabs on our major objectives, we've also used it to foster some healthy competition among our staff members. The names of employees, along with their current distance from a goal number, are displayed on a massive screen that is occasionally set up in the conference room at our company on occasion. It stirs up just the right amount of competitive camaraderie.

Vantagens

Even for people who don't like to look at data, the user interface is appealing to the eye. It is an excellent choice if you are looking for a high-level data-sharing platform for small to medium-sized businesses or corporations to meet your needs. The greater the number of miles that separate each team, the better. Smaller organizations, as well as those that don't need to explain complicated data to people who aren't familiar with the data source, would be less suitable candidates for this solution.

Desvantagens

Outside of presenting goals, this tool doesn't have a whole lot of other uses. In addition, there are not a lot of options available to choose from when it comes to the graphics themselves. In addition to the point at which the website initially loads or when you accomplish a particular goal, I'd like for some of them to have an animated component.

Grant
Classificação geral
  • Setor: Software
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Great for Managing with KPIs

Avaliado em 10/05/2018

Vantagens

Geckoboard makes it really easy to publish your team's KPI's, and make them visible to the entire team or company. It connects to the tools we use everyday, and requires very little setup.

Desvantagens

It is a great solution for quick deployment. However, you don't have as much control over the metrics and how they are displayed. You can write custom integrations if needed, however if you require a lot of customization it might be better to build something in-house.

Olivia
Classificação geral
  • Setor: Internet
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 9.0 /10

Stats at a glance

Avaliado em 21/12/2018

Vantagens

I love that I can link up Google Sheets and other 3rd parties to Gekoboard. This is a great way to see team stats live and it makes them readily available to the team.

Desvantagens

I think that the Google integration could be a bit better. Sometimes I just want to show a graph or a screenshot of a Google sheet, and there really isn't a great way to do that.

Emiel
Classificação geral
  • Setor: Serviços jurídicos
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Geckoboard gives us realtime insights on KPI's

Avaliado em 13/06/2022

Vantagens

Easy to use
A lot of data sources to connect

Desvantagens

New layout is not working on older smart tv's

Resposta do Geckoboard

Thanks for your review Emiel - it's really appreciated. We've passed your comment about the new layout over to the Product team to review. It's always really helpful to hear how we can improve.

Aaron
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Geckoboard user for 1 year

Avaliado em 15/06/2022

Very good and fair to deal with

Very good and fair to deal with

Vantagens

Easy to use and we get help and support direct from Hari and the team whenever needed.

Desvantagens

Cut copy paste needed to setup quickly new dashboards with the same format.

Resposta do Geckoboard

Thanks so much for the review Aaron. The ability to duplicate dashboards is a common request that is sat high on the list of features for our product team to develop. We've shared your review with them to help boost the case for this!

Sean
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Great bit of software that enables us to share KPI's so they are visibile to all

Avaliado em 26/07/2022

Vantagens

easy to set up, good customer service, used a raspberry PI to always display the dashboard

Desvantagens

More customisation with sizing and appearance

Resposta do Geckoboard

Thanks for the review Sean, really appreciated!

Avaliador Verificado
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11–50 funcionários
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade

Geckoboard is great, except for the randomly disconnecting service accounts

Avaliado em 06/11/2015

Geckoboard has been a great tool for us as we use it to track all sorts of internal metrics. We...

Geckoboard has been a great tool for us as we use it to track all sorts of internal metrics. We have several boards on a shared loop displayed in our main office space for maximum visibility to the team.

Vantagens

A++ customer support. I have encountered several issues/had obscure questions and the support team went above and beyond to solve any problems.

Desvantagens

Only major complaint- connected Service accounts (such as Facebook) expire randomly and must be manually updated but Geckoboard does not have a notification system to let you know. Only when I happen to look over and see that the particular board is not updating, then I know to go in and reconnect the accounts. Also had to reach out to Support the first time to find out why the account disconnected in the first place.

Tim
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Geckoboard is simple, easy to use and has powerful integrations

Avaliado em 16/06/2022

Geckoboard is easy to use, has powerful integrations and an absolutely awesome support (!).

Geckoboard is easy to use, has powerful integrations and an absolutely awesome support (!).

Vantagens

Creating a dashboard is very easy and the data for it can be pulled through the various integrations.

Desvantagens

The amount of dashboards is quite restricted if you are not in the enterprise plan. If you want to make your company more data-driven at every edge and corner, this limitation must be removed.

Resposta do Geckoboard

Hi Tim,
Thank you for your review :)
I've shared your feedback with the team around the need for more dashboards. If you'd like to add additional dashboards on an ad hoc basis (rather than moving up to the next plan) then please contact us, we'd be more than happy to help out: [email protected]
Thanks again!

Chhavi
Classificação geral
  • Setor: Consultoria de gestão
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

I love it - we track our marketing KPIs

Avaliado em 16/09/2018

Vantagens

We used spreadsheets before, Geckoboard made tracking KPIs less time consuming for us.
I love the live dashboards feature

Desvantagens

Don't have many options to customize how the dashboard looks to our company's brand and voice. I wish it was possible

Robert
Classificação geral
  • Setor: Logística e cadeia de fornecimento
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Easy, Functional Dashboards.

Avaliado em 24/06/2022

Our overall experience with Geckoboard has been great.

Our overall experience with Geckoboard has been great.

Vantagens

Easy to use and integrations are a plenty

Desvantagens

Limited dashboard gauge types would be of an advantage

Resposta do Geckoboard

Thanks for the review Robert!

Lawrence
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 501–1.000 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Great support experience

Avaliado em 29/05/2018

Vantagens

Support team are amazing and support people who are not 100% IT savvy. Widgets have everything required to show your company or department exactly where the team is at.

Desvantagens

More personalisation. But that's a minor con. It's the data that is more important and Geckoboard supports that.

Shaun
Classificação geral
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

Love it, can't imagine life without it now.

Avaliado em 05/03/2018

Vantagens

Very flexible, provides visible realtime KPIs and MI that motivates the team. Geckoboard has helped us improve service delivery tenfold through simply being able to see exactly how we are doing.

Matt
Classificação geral
  • Setor: Imóveis comerciais
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Dashboards for Sales Reps

Avaliado em 15/06/2022

Geckoboard reps were great guiding me through the process and allowing me a free trial period.

Geckoboard reps were great guiding me through the process and allowing me a free trial period.

Vantagens

Easy features to categorize and display what the sales reps need in their dashboards.

Desvantagens

Manipulating the graphs is not possible or adding small tasks such as labeling bar graphs is not something that Geckoboards supports. I would say it's the little things that Geckoboards lacks at the moment.

Resposta do Geckoboard

Thanks so much for your review Matt - it's so appreciated. We've passed your comments about adding labels to your charts over to the Product team for review. Very helpful, thank you!

Douglas
Classificação geral
  • Setor: Publicidade e marketing
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

Fantastic Selection of Integrations But Not Responsive and Lacks Customization

Avaliado em 08/11/2015

We've got all of our clients set up on our board so that we can monitor how well they're performing...

We've got all of our clients set up on our board so that we can monitor how well they're performing each month. It's a great dashboard that we have on display in our office and have set as a desktop for our executives.

Vantagens

Incredible selection of integrations.

Desvantagens

Lacks responsiveness. It's a fixed layout for width and height so difficult to resize for different viewports.
Lacks any color scheme customization. We'd love to build our own color palette but there's no option.

Avaliador Verificado
Classificação geral
  • Setor: Internet
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 6.0 /10

Good product, but you can get same features for free other places

Avaliado em 26/07/2019

Vantagens

Good overall dashboard showing all of the different KPI's that you are following. Great visual representation which some of the other tools out there are lacking.

Desvantagens

Seems expensive compared to what it can do. Especially as tools like Mixpanel and other competitors are doing their own dashboards.