Salesforce Platform

4,3 (347)
Escreva uma avaliação!
Desenvolva aplicativos empresariais e voltados para o cliente.

Classificação geral

4,3 /5
(347)
Relação qualidade/preço
3,9/5
Recursos
4,3/5
Praticidade
4,0/5
Suporte ao cliente
4,0/5

88%
dos usuários recomendam este app
Classificar por

347 avaliações

Ruchika
Ruchika
Classificação geral
  • Setor: Software
  • Porte da empresa: 501–1.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

One of the best CRM software

Avaliado em 19/08/2023

Vantagens

There are many things that I like about this platform:1)It helps us to automate our business process like, so we have to least bother about how to manage things manually.2)It can also schedule our business processes with the help of various automation rules.3)It has point-and-click functionality so that a non-coder can also implement the use case into this platform.

Desvantagens

Personally, I like everything about this platform.

Jonathan
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

The absolute best - and you pay for it

Avaliado em 04/09/2024

We were able to utilize SF to manage our CRM, setup drip funnel campaigns, ebb and flow of lead...

We were able to utilize SF to manage our CRM, setup drip funnel campaigns, ebb and flow of lead from start to close (and track every person that touched the lead for evaluation purposes).

Vantagens

Completely customizable to the company/business needs. Incredibly powerful tech to automate nearly every marketing channel in a large scale business. Once its built out, you'll never need another marketing tech product.

Desvantagens

Very robust and is priced as such. Not a great solution for small-to-medium sized businesses.

Alex
Classificação geral
  • Setor: Recursos Humanos
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 7.0 /10

Salesforce Review

Avaliado em 12/11/2024

My overall experience with Salesforce was positive, it may have had a hard learning curve but it...

My overall experience with Salesforce was positive, it may have had a hard learning curve but it was worth while for my company to switch over.

Vantagens

What I liked most about Salesforce was how easy it was to integrate with other applications that my company uses. This gave us something our previous CRM didn't.

Desvantagens

The cons about Salesforce was how difficult it was to navigate the UI. I've heard good things about the UI, but my own experience with it was overwhelming, as there was so much going on at all times.

Cameron
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Salesforce can do it all

Avaliado em 29/10/2024

Overall I am very happy with what can be achieved with Salesforce. The analytics it gives me as a...

Overall I am very happy with what can be achieved with Salesforce. The analytics it gives me as a sales leader allows me to forecast accurately and monitor my team's pipeline.

Vantagens

Salesforce can do it all. I have used it at every company I have worked for in Sales and Sales Leadership.

Desvantagens

The UI is a bit dated. I also wish that Dashboards would refresh in real time.

Jonathan
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

CRM management for your daily business needs

Avaliado em 16/07/2024

We are satisfied and are not planning on change it any soon.

We are satisfied and are not planning on change it any soon.

Vantagens

You can track down your sales and services together. You can report, and collect data to track down results, forcast and more.

Desvantagens

It has been really efficient for us so far. There is nothing wrong with it.

Ethan
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Salesforce Review

Avaliado em 14/08/2024

Overall, my experience has been super positive. Salesforce is the best in class for the problems it...

Overall, my experience has been super positive. Salesforce is the best in class for the problems it solves for business.

Vantagens

How it has helped us with organising the delivery portion of the business.

Desvantagens

Backend set up an sometimes be somewhat clunky to use. There are some reporting limitations, nothing that is a deal breaker however.

Galateya
Classificação geral
  • Setor: Rede de computadores
  • Porte da empresa: 5.001–10.000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Positive feedback

Avaliado em 15/09/2024

Vantagens

In my project we used Salesforce for customer service, the most I like was the easy use and user friendly interface

Desvantagens

The least I like about SalesForce Platform is that sometimes there is a bug and can’t log in from the first time

Rakesh
Classificação geral
  • Setor: Mineração e metais
  • Porte da empresa: 10.000+ funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 7.0 /10

All in one data capture and collaboration tool

Avaliado em 27/11/2024

All in one data capture tool to collaborate between teams and regions in an organization.

All in one data capture tool to collaborate between teams and regions in an organization.

Vantagens

Easy to view, filter cases and update accordingly. Automatically sends email when changes are made. Can track inventory, issues, cases, business opportunities all in one place.

Desvantagens

Heavy platform for some simple tasks. Also would be better if layout is simplified.

Michelle
Classificação geral
  • Setor: Companhias aéreas/Aviação
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Salesforce Review

Avaliado em 21/11/2024

I love salesforce and the ease of info tracking and email sending. It is reliable and always has...

I love salesforce and the ease of info tracking and email sending. It is reliable and always has accurate information. Salesforce has many uses.

Vantagens

It is easy to keep track of tasks, leads, opps etc I love how we can open multiple pages on one page and we do not have to open a different tab.

Desvantagens

How it signs out after a while, but this is okay it is one click to sign back in.

Avaliador Verificado
Classificação geral
  • Setor: Software
  • Porte da empresa: 5.001–10.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 6.0 /10

Complete platform but not easy to navigate

Avaliado em 27/03/2024

Vantagens

It offers multiple mechanisms to control sales and track issues also customer invoices due to its integrations

Desvantagens

Screens are very convoluted with lots of information that might not be useful. Navigation can also be very confusing for first time users

Osman
Classificação geral
  • Setor: E-Learning
  • Porte da empresa: 201–500 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Manage your contacts efficiently and get the data that you need

Avaliado em 21/02/2024

Vantagens

The flexibility, adaptability, scalability that Salesforce have, I have seen how different business uses it and this allows for any business to have a consolidated software for all their business need.

Desvantagens

The price range in comparison to other products.

Valentina
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Salesforce Platform Is an Incredible CRM Solution

Avaliado em 22/04/2024

Vantagens

I am impressed by the features of Salesforce Platform.
Salesforce Platform has our marketing and makes our work easier.

Desvantagens

Salesforce Platform has been so exceptional.
No dislikes for Salesforce Platform.

Henry
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

I consider Salesforce a Ferrari!

Avaliado em 26/03/2024

Vantagens

It has tons of features and an enormous capacity to create processes management, automations, integrations and

Desvantagens

A lot of things are not intuitive and we always relied on third parties tech to fix issues, make adjustment and customizations.

Rob
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 5.001–10.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Customisable Platorm for Enterprise business needs

Avaliado em 07/11/2023

Excellent experience with Salesforce for our complex business needs.
Meets our current and future...

Excellent experience with Salesforce for our complex business needs.
Meets our current and future platform strategy alongside having Salesforce themselves drive forward into new functionality and technology.

Vantagens

The platform is hugely scalable and adaptable for the majority of business needs.
Our requirement for business process automation and data integration is complex and not met by the majority of providers. The Salesforce platform is integral to our strategy and meets both our current and near future needs.

Desvantagens

The scale of the platforn does require the correct knowledge to get the most out of it.
Whilst its plug & play for basic reuqirements, for anyone with a good level of systems ecperience, to get a complex use case designed and built and maintained requires significant investment.

Ryan
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Salesforce Review

Avaliado em 13/05/2024

Worth the money and the time investment once you have it set up.

Worth the money and the time investment once you have it set up.

Vantagens

It can do anything you need it do and it can be customized to multiple business units.

Desvantagens

The cost of getting things set up the way you want them is large from both a time and monetary perspective

Kasia
Classificação geral
  • Setor: Telecomunicações
  • Porte da empresa: 10.000+ funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Salesforce review

Avaliado em 08/09/2024

Vantagens

It is a system where you can find your accounts and any other data you are looking for.

Desvantagens

Not very easy to navigate, user interface is not very friendly

Michelle
Classificação geral
  • Setor: Mídia digital
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 6.0 /10

Data at your fingertips

Avaliado em 27/11/2023

I've used SF for over 10 years at multiple companies. I have found it to be a valuable tool when...

I've used SF for over 10 years at multiple companies. I have found it to be a valuable tool when properly configured and a great way to keep customer data at everyone's fingertips across the organization.

Vantagens

SF gives the ability to keep all of your data at your fingertips to track and manage the customer lifecycle easily.

Desvantagens

SF is complicated to configure - it could be easier and more user friendly to quickly and easily configure features and establish an easy to use account page with a depth of features for sales and account management.

Avaliador Verificado
Classificação geral
  • Setor: Petróleo e energia
  • Porte da empresa: 5.001–10.000 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

It is an objective program in the data service.

Avaliado em 09/06/2023

I cannot deny that it helps to improve the creation of new tools in the programming field in my...

I cannot deny that it helps to improve the creation of new tools in the programming field in my department, but as I mentioned before, the setup requires a long time to generate and this delays programming and software development a lot.

Vantagens

The data that the application returns is unilaterally beneficial for the design and reform of new development products in the company.

Desvantagens

It is very difficult to implement it, you really have to measure and structure in advance all the processes and advantages that Salesforce has. It is a platform that can include CRM management but also data analysis and organization of these, as well as measurement of applications in their vital state, but it takes many weeks to assemble the installation.

Jordan
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

#1 for a reason

Avaliado em 12/06/2023

I've used sfdc in many roles from enterprise orgs to start ups. If set up properly the sky is the...

I've used sfdc in many roles from enterprise orgs to start ups. If set up properly the sky is the limit

Vantagens

I love the reporting helps to realign resources rapidly to really grow.

Desvantagens

I don't like the set up it's difficult to if you never set one up before

Faraz
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 51–200 funcionários
  • Usado Mensal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Salesforce Platform

Avaliado em 12/10/2024

it is a great platform that allows you to enter and track sale related information.

it is a great platform that allows you to enter and track sale related information.

Vantagens

I like that there are different features that help track what is sold and targets

Desvantagens

I dislike the layout of the software and think it should be more accessibile or have the option for these features

Avaliador Verificado
Classificação geral
  • Setor: Software
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Rich platform

Avaliado em 01/11/2023

Overall, as long as you consider it as a real project with budget and resources, the experience is...

Overall, as long as you consider it as a real project with budget and resources, the experience is good

Vantagens

The platform has extended capabilities to build any use case

Desvantagens

The platform is becoming more and more complex and maintenance costs can be high

Jennifer
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 501–1.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Sales force in Solar world

Avaliado em 10/07/2023

I love SF- easy to use / dashboards make so everything has its own place

I love SF- easy to use / dashboards make so everything has its own place

Vantagens

Easy to use / updates quickly - room for several dashboards - everything under one system . Easy to edit

Desvantagens

It takes a lot of steps to change or update dashboard . Limited amount of dashboards . So we have to rearrange dashboard when implementing new procedures

Joy
Classificação geral
  • Setor: Organização cívica e social
  • Porte da empresa: 201–500 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Data entry and output is the best

Avaliado em 03/10/2023

It is a critical component of our sub-grant. Information is secure and off our local server. Easy...

It is a critical component of our sub-grant. Information is secure and off our local server. Easy to input data but difficult to build reports

Vantagens

fillable forms with drop down boxes allow easy and quick data input

Desvantagens

Not easy to filter or search, or build reports

Cristina
Classificação geral
  • Setor: Organização cívica e social
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Using Salesforce as an NGO worker on a daily basis.

Avaliado em 18/04/2023

Vantagens

It works well, is structured, has a lot of functions, good system of protection and control of the process, big date base where you can keep all your project related documents. Thank you for developing this tool and for continuing to work on improving it.

Desvantagens

Maybe a better system of notification (or maybe I do not use it well), a way to visualize your history in the platform per total (not by having to enter in a concrete project or document etc, but what you did in the platform during a day etc. Better syncronization between different levels, for example: when we have a big PROGRAM, that includes in itself for eg 5-10 smaller projects, to be able to connect the MEAL part between them, activity reports, budget etc. It exists now (partically, but for eg for budget it puts all information together and it is not clear which line is from which project, especially when we have the same name of the budget line everywhere.

Grace
Classificação geral
  • Setor: Serviços e tecnologia da informação
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Love the tool, keeps getting better

Avaliado em 27/09/2023

It's easy to manage users

It's easy to manage users

Vantagens

Simpplr is my favorite part of the platform. I love the sandboxes so we can test before deploying.

Desvantagens

It can become a complicated admin mess.