Avaliações do Salesforce Platform

Salesforce Platform
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347 avaliações

- Setor: Software
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
One of the best CRM software
Avaliado em 19/08/2023
Vantagens
There are many things that I like about this platform:1)It helps us to automate our business process like, so we have to least bother about how to manage things manually.2)It can also schedule our business processes with the help of various automation rules.3)It has point-and-click functionality so that a non-coder can also implement the use case into this platform.
Desvantagens
Personally, I like everything about this platform.
- Setor: Publicidade e marketing
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
The absolute best - and you pay for it
Avaliado em 04/09/2024
We were able to utilize SF to manage our CRM, setup drip funnel campaigns, ebb and flow of lead...
We were able to utilize SF to manage our CRM, setup drip funnel campaigns, ebb and flow of lead from start to close (and track every person that touched the lead for evaluation purposes).
Vantagens
Completely customizable to the company/business needs. Incredibly powerful tech to automate nearly every marketing channel in a large scale business. Once its built out, you'll never need another marketing tech product.
Desvantagens
Very robust and is priced as such. Not a great solution for small-to-medium sized businesses.
- Setor: Recursos Humanos
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 7.0 /10
Salesforce Review
Avaliado em 12/11/2024
My overall experience with Salesforce was positive, it may have had a hard learning curve but it...
My overall experience with Salesforce was positive, it may have had a hard learning curve but it was worth while for my company to switch over.
Vantagens
What I liked most about Salesforce was how easy it was to integrate with other applications that my company uses. This gave us something our previous CRM didn't.
Desvantagens
The cons about Salesforce was how difficult it was to navigate the UI. I've heard good things about the UI, but my own experience with it was overwhelming, as there was so much going on at all times.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Salesforce can do it all
Avaliado em 29/10/2024
Overall I am very happy with what can be achieved with Salesforce. The analytics it gives me as a...
Overall I am very happy with what can be achieved with Salesforce. The analytics it gives me as a sales leader allows me to forecast accurately and monitor my team's pipeline.
Vantagens
Salesforce can do it all. I have used it at every company I have worked for in Sales and Sales Leadership.
Desvantagens
The UI is a bit dated. I also wish that Dashboards would refresh in real time.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
CRM management for your daily business needs
Avaliado em 16/07/2024
We are satisfied and are not planning on change it any soon.
We are satisfied and are not planning on change it any soon.
Vantagens
You can track down your sales and services together. You can report, and collect data to track down results, forcast and more.
Desvantagens
It has been really efficient for us so far. There is nothing wrong with it.
- Setor: Serviços financeiros
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Salesforce Review
Avaliado em 14/08/2024
Overall, my experience has been super positive. Salesforce is the best in class for the problems it...
Overall, my experience has been super positive. Salesforce is the best in class for the problems it solves for business.
Vantagens
How it has helped us with organising the delivery portion of the business.
Desvantagens
Backend set up an sometimes be somewhat clunky to use. There are some reporting limitations, nothing that is a deal breaker however.
- Setor: Rede de computadores
- Porte da empresa: 5.001–10.000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Positive feedback
Avaliado em 15/09/2024
Vantagens
In my project we used Salesforce for customer service, the most I like was the easy use and user friendly interface
Desvantagens
The least I like about SalesForce Platform is that sometimes there is a bug and can’t log in from the first time
- Setor: Mineração e metais
- Porte da empresa: 10.000+ funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 7.0 /10
All in one data capture and collaboration tool
Avaliado em 27/11/2024
All in one data capture tool to collaborate between teams and regions in an organization.
All in one data capture tool to collaborate between teams and regions in an organization.
Vantagens
Easy to view, filter cases and update accordingly. Automatically sends email when changes are made. Can track inventory, issues, cases, business opportunities all in one place.
Desvantagens
Heavy platform for some simple tasks. Also would be better if layout is simplified.
- Setor: Companhias aéreas/Aviação
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Salesforce Review
Avaliado em 21/11/2024
I love salesforce and the ease of info tracking and email sending. It is reliable and always has...
I love salesforce and the ease of info tracking and email sending. It is reliable and always has accurate information. Salesforce has many uses.
Vantagens
It is easy to keep track of tasks, leads, opps etc I love how we can open multiple pages on one page and we do not have to open a different tab.
Desvantagens
How it signs out after a while, but this is okay it is one click to sign back in.
- Setor: Software
- Porte da empresa: 5.001–10.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 6.0 /10
Complete platform but not easy to navigate
Avaliado em 27/03/2024
Vantagens
It offers multiple mechanisms to control sales and track issues also customer invoices due to its integrations
Desvantagens
Screens are very convoluted with lots of information that might not be useful. Navigation can also be very confusing for first time users
- Setor: E-Learning
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Manage your contacts efficiently and get the data that you need
Avaliado em 21/02/2024
Vantagens
The flexibility, adaptability, scalability that Salesforce have, I have seen how different business uses it and this allows for any business to have a consolidated software for all their business need.
Desvantagens
The price range in comparison to other products.
- Setor: Hospitais e Saúde
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Salesforce Platform Is an Incredible CRM Solution
Avaliado em 22/04/2024
Vantagens
I am impressed by the features of Salesforce Platform.
Salesforce Platform has our marketing and makes our work easier.
Desvantagens
Salesforce Platform has been so exceptional.
No dislikes for Salesforce Platform.
- Setor: Serviços financeiros
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
I consider Salesforce a Ferrari!
Avaliado em 26/03/2024
Vantagens
It has tons of features and an enormous capacity to create processes management, automations, integrations and
Desvantagens
A lot of things are not intuitive and we always relied on third parties tech to fix issues, make adjustment and customizations.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 5.001–10.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Customisable Platorm for Enterprise business needs
Avaliado em 07/11/2023
Excellent experience with Salesforce for our complex business needs.
Meets our current and future...
Excellent experience with Salesforce for our complex business needs.
Meets our current and future platform strategy alongside having Salesforce themselves drive forward into new functionality and technology.
Vantagens
The platform is hugely scalable and adaptable for the majority of business needs.
Our requirement for business process automation and data integration is complex and not met by the majority of providers. The Salesforce platform is integral to our strategy and meets both our current and near future needs.
Desvantagens
The scale of the platforn does require the correct knowledge to get the most out of it.
Whilst its plug & play for basic reuqirements, for anyone with a good level of systems ecperience, to get a complex use case designed and built and maintained requires significant investment.
- Setor: Serviços financeiros
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Salesforce Review
Avaliado em 13/05/2024
Worth the money and the time investment once you have it set up.
Worth the money and the time investment once you have it set up.
Vantagens
It can do anything you need it do and it can be customized to multiple business units.
Desvantagens
The cost of getting things set up the way you want them is large from both a time and monetary perspective
- Setor: Telecomunicações
- Porte da empresa: 10.000+ funcionários
- Usado Semanal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Salesforce review
Avaliado em 08/09/2024
Vantagens
It is a system where you can find your accounts and any other data you are looking for.
Desvantagens
Not very easy to navigate, user interface is not very friendly
- Setor: Mídia digital
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 6.0 /10
Data at your fingertips
Avaliado em 27/11/2023
I've used SF for over 10 years at multiple companies. I have found it to be a valuable tool when...
I've used SF for over 10 years at multiple companies. I have found it to be a valuable tool when properly configured and a great way to keep customer data at everyone's fingertips across the organization.
Vantagens
SF gives the ability to keep all of your data at your fingertips to track and manage the customer lifecycle easily.
Desvantagens
SF is complicated to configure - it could be easier and more user friendly to quickly and easily configure features and establish an easy to use account page with a depth of features for sales and account management.
- Setor: Petróleo e energia
- Porte da empresa: 5.001–10.000 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
It is an objective program in the data service.
Avaliado em 09/06/2023
I cannot deny that it helps to improve the creation of new tools in the programming field in my...
I cannot deny that it helps to improve the creation of new tools in the programming field in my department, but as I mentioned before, the setup requires a long time to generate and this delays programming and software development a lot.
Vantagens
The data that the application returns is unilaterally beneficial for the design and reform of new development products in the company.
Desvantagens
It is very difficult to implement it, you really have to measure and structure in advance all the processes and advantages that Salesforce has. It is a platform that can include CRM management but also data analysis and organization of these, as well as measurement of applications in their vital state, but it takes many weeks to assemble the installation.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
#1 for a reason
Avaliado em 12/06/2023
I've used sfdc in many roles from enterprise orgs to start ups. If set up properly the sky is the...
I've used sfdc in many roles from enterprise orgs to start ups. If set up properly the sky is the limit
Vantagens
I love the reporting helps to realign resources rapidly to really grow.
Desvantagens
I don't like the set up it's difficult to if you never set one up before
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 51–200 funcionários
- Usado Mensal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Salesforce Platform
Avaliado em 12/10/2024
it is a great platform that allows you to enter and track sale related information.
it is a great platform that allows you to enter and track sale related information.
Vantagens
I like that there are different features that help track what is sold and targets
Desvantagens
I dislike the layout of the software and think it should be more accessibile or have the option for these features
- Setor: Software
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Rich platform
Avaliado em 01/11/2023
Overall, as long as you consider it as a real project with budget and resources, the experience is...
Overall, as long as you consider it as a real project with budget and resources, the experience is good
Vantagens
The platform has extended capabilities to build any use case
Desvantagens
The platform is becoming more and more complex and maintenance costs can be high
- Setor: Serviços financeiros
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Sales force in Solar world
Avaliado em 10/07/2023
I love SF- easy to use / dashboards make so everything has its own place
I love SF- easy to use / dashboards make so everything has its own place
Vantagens
Easy to use / updates quickly - room for several dashboards - everything under one system . Easy to edit
Desvantagens
It takes a lot of steps to change or update dashboard . Limited amount of dashboards . So we have to rearrange dashboard when implementing new procedures
- Setor: Organização cívica e social
- Porte da empresa: 201–500 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Data entry and output is the best
Avaliado em 03/10/2023
It is a critical component of our sub-grant. Information is secure and off our local server. Easy...
It is a critical component of our sub-grant. Information is secure and off our local server. Easy to input data but difficult to build reports
Vantagens
fillable forms with drop down boxes allow easy and quick data input
Desvantagens
Not easy to filter or search, or build reports
- Setor: Organização cívica e social
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Using Salesforce as an NGO worker on a daily basis.
Avaliado em 18/04/2023
Vantagens
It works well, is structured, has a lot of functions, good system of protection and control of the process, big date base where you can keep all your project related documents. Thank you for developing this tool and for continuing to work on improving it.
Desvantagens
Maybe a better system of notification (or maybe I do not use it well), a way to visualize your history in the platform per total (not by having to enter in a concrete project or document etc, but what you did in the platform during a day etc. Better syncronization between different levels, for example: when we have a big PROGRAM, that includes in itself for eg 5-10 smaller projects, to be able to connect the MEAL part between them, activity reports, budget etc. It exists now (partically, but for eg for budget it puts all information together and it is not clear which line is from which project, especially when we have the same name of the budget line everywhere.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 1.001–5.000 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Love the tool, keeps getting better
Avaliado em 27/09/2023
It's easy to manage users
It's easy to manage users
Vantagens
Simpplr is my favorite part of the platform. I love the sandboxes so we can test before deploying.
Desvantagens
It can become a complicated admin mess.