Avaliações do Influitive

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250 avaliações

- Setor: Software
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
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- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Neat product to drive customer advocacy
Avaliado em 11/11/2020
Vantagens
I inherited this product and had no background in customer advocacy, so can't compare it to other similar products. The tool is quite intuitive once you get trained. The professional services team that trained me on the product and my CSM have been invaluable for imparting not just product knowledge, but also industry best practices and being a fantastic sounding board for all my ideas for my advocacy program. The Support team is similarly extremely responsive and helpful.
Desvantagens
As with all software, the more you use, the more you find better ways for it to work. The tool works great overall but there's, of course, always room for improvement. The product team is so great with listening to suggestions for improvements and adding them to the roadmap. Though it does take a while sometimes for those new features to come about.
- Setor: Software
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Advocate Marketing is a MUST!
Avaliado em 16/09/2016
For those of you that have not become passionate about Advocate Marketing - you need to get on...
For those of you that have not become passionate about Advocate Marketing - you need to get on board now. And, for those of you that have not chosen an Advocate Marketing partner - you absolutely need to connect with Influitive. I've been working with the AdvocateHub now for about 6 months now, and we've already seen some amazing results. Customers are engaging with challenges, we are getting testimonials from customers on software review sites like G2 crowd, they are engaging with us in Discussion forums, sharing our content via social networks, etc. Not only is the product great, but the team is really spectacular. Don't wait, contact them now!
Vantagens
Very easy to create challenges that engage advocates. the concept of gaming that is embedded in everything is highly addictive and just draws you into doing more and more.
Desvantagens
it would be nice to have better capabilities that let advocates find other advocates with similar questions, similar interests, etc. I know they are working on a new messaging feature that is supposed to be out in the next few months. hopefully, this will be a big step forward in allowing advocates to easily connect with other advocates.

- Setor: Editoras
- Porte da empresa: Profissional autônomo
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 7.0 /10
Great for deploying customer surveys and contests
Avaliado em 19/12/2018
Vantagens
Simple and easy to use.
Runs on multiple platforms (laptop, iPhone, iPad).
Desvantagens
Allows only portrait mode display (vs. landscape) on mobile devices.
User interface needs to be updated/modernized.
Sometimes screen/display doesn't display correctly on iPad.
- Setor: Segurança de rede e informática
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Great Gamification Platform
Avaliado em 30/03/2017
Influitive has a definite purpose in the marketing arsenal if you are interested in providing your...
Influitive has a definite purpose in the marketing arsenal if you are interested in providing your customers with a way to stay informed with what your organization is doing and rewarding them for their efforts along the way.
Vantagens
Easy to use and super responsive and helpful support team and coaches
UI is rather easy to use and straight forward
User VIP hub is a great place to borrow ideas and to get inspired for campaigns of your own
Great for targeting social customers and is very easy to use from a customer perspective
Great options for integration with existing marketing platforms like SFDC and Marketo
Desvantagens
Can be a challenging platform to leverage engagement from all industries (like tech and/or security)
Requires a significant amount of time to run effectively, which can be a challenge if Influitive is only a portion of your business objectives.

- Setor: Software
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great for marketing, great for users
Avaliado em 23/01/2021
I am a user (advocate) of 2 Influitive campaigns, 2 different companies and products.
I use both...
I am a user (advocate) of 2 Influitive campaigns, 2 different companies and products.
I use both the website and the mobile app to earn points by spreading my thoughts about both products.
I don't have to be negative though, because I truely like both products a lot.
What a better way than to spread my positivity and earn a buck with it ?
Vantagens
Companies can use Influitive to marketing their products and build a community of loyal users.
Those loyal users are good advocates for the companies, because they use their own social media channels to tell about the products.
Desvantagens
Honestly I haven't found anything negative about the use of Influitive. Both the website and the mobile app work well.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great tool to connect with Customers
Avaliado em 30/01/2017
We worked with our client and evaluated several platforms and chose Influitive. We used Influitive...
We worked with our client and evaluated several platforms and chose Influitive. We used Influitive to create a customer advocacy program for a hardware and software company that sells B2B. Our top need was to support the field organization with references and secondarily to "rise above the clutter" of other vendors.
Vantagens
Our customers love the program we set up. We had a core group of loyal and supportive customers, but the program has enabled us to nearly triple the pool of supporters. The nature of the challenges enables customers to do as much or as little as they want, but the engagement is much higher than I expected. The integration with Salesforce is great (though I would recommend cleaning up Salesforce as much as possible before you launch), reporting is robust and easily customizable.
Desvantagens
The Discussions area has a lot of potentials, but it functions more as a "bolted-on" product versus a nicely integrated feature.
- Setor: Software
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Fantastic and always improving
Avaliado em 12/08/2016
If you're just starting a new program, you can't do better than Influitive's AdvocateHub platform....
If you're just starting a new program, you can't do better than Influitive's AdvocateHub platform. The only reason I gave it 4-stars for features is that as your program matures, you'll start to run up against platform limitations and things can get a little stale/repetitive. Even so, there's no better platform that I've found.
Vantagens
- Robust platform, and continuing to improve
- Best customer support ever
- Our customers love it (it's fun and engaging)
- Drives measurable business results for us
Desvantagens
- Can get a bit stale for mature programs. That said, there's no better program in the category.
- Setor: Software
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
The Best Advocate Marketing Platform Out There
Avaliado em 25/04/2017
I have only been using Influitive for a few months (although the hub I am working on has been...
I have only been using Influitive for a few months (although the hub I am working on has been around longer), and I have found it so easy to learn. The customer support team and my Influitive coach are always there to answer my questions and provide guidance.
There is no other platform that my team and I have encountered that has the same capabilities that Influitive has. Perfect platform for a customer loyalty program.
Vantagens
-User Friendly
-Amazing customer support team
-Platform great for finding references, writing reviews, finding speakers, etc.
-Great way to reward your customers for being advocates for your brand
Desvantagens
-Targeting issues (although Influitive does send you updates when they are found/fixed)
-A lot of time is spent on managing the hub including producing content, engaging with advocates, responding to their questions, fulfilling rewards, etc. (so make sure you are prepared for this commitment)
- Setor: Software
- Porte da empresa: 11–50 funcionários
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Fonte da avaliação
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- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
The BEST Way to Connect with Customers
Avaliado em 18/07/2016
We implemented Influitive a year ago and have just signed on for another year. Prior to creating...
We implemented Influitive a year ago and have just signed on for another year. Prior to creating our advocate hub, it was extremely difficult for our marketing team to keep in touch with customers, find out what they need, and ask them for input. (We are a niche software company that makes reporting and document components for other B2B software companies.)
After setting up the mutually beneficial platform, however, we are all better for it. Our company has a better grasp on our customers' needs -- e.g. customers use the program to give suggestions on how to improve our products -- and we are able to translate their good will into useful ways, such as reviews on third party review sites like G2 Crowd and IT Central Station.
Vantagens
Influitive does what it promises: helps us connect with customers and get them to advocate for us. The platform is easy to use and is constantly introducing new features and upgrading current ones. Support is on the ball and overall we're extremely happy with this program.
Desvantagens
We've had a harder time than anticipated getting customers to submit referrals via the platform. This isn't necessarily Influitive's fault but so far that piece of the puzzle hasn't been solved.

- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Efficient way to nurture happy customers & create brand advocates
Avaliado em 23/04/2018
Referrals, increased customer reference pool, increase NPS.
Referrals, increased customer reference pool, increase NPS.
Vantagens
Influitive provides a perfect platform to activate your happiest customers and turn them into brand advocates in the market. If you put in the work it can automate your referral and customer reference programs and also reward them for their actions. Influitive pays for itself simply from the ease of the referral feature. It can also be used as an upsell tool for your sales reps.
Desvantagens
This is a great tool but it needs to have staffing behind it to see results. This isn't a platform that runs itself unfortunately. We have also seen some integration problems between Influitive and Salesforce.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Influitive review
Avaliado em 22/03/2023
Love the community engagement with the platform. I am a big fan of Influitive and love seeing the...
Love the community engagement with the platform. I am a big fan of Influitive and love seeing the positive response from our community of users.
Vantagens
Great features for customer advocacy. Ease of use, and great customer support
Desvantagens
Not the easiest platform to administer. There is a big learning curve.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 5.001–10.000 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Building thriving community of advocates
Avaliado em 02/03/2023
Vantagens
I love the easy of use of Influitive platform. Right from the reports to managing and creating campaigns. The journey is very interesting and easy to implement. The customer support is also quite responsive. I am able to deliver my business goals with the gamification capabilities of this platform.
Desvantagens
The technical assistance takes a little longer to resolve queries.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 5.001–10.000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
If you're in Customer Advocacy, you NEED Influitive!
Avaliado em 07/03/2023
Vantagens
It allows us to nurture our customers. A lot of times in a business, we try to get the best value for and from our customers. Influitive allows you to throw all the materialism out the window and really connect with your customers as people. The Influitive support team is extremely responsive and helpful too!
Desvantagens
They are working on implementing a messaging feature and I cannot wait for that to come!
- Setor: Publicidade e marketing
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Building great customer advocacy communities with Influitive
Avaliado em 18/11/2020
Vantagens
What I love the most about Influitive is that it helps (in a rather intuitive way) build connections with your customers and helps the members of the community engage in relevant and valuable ways. It is the perfect tool to feature your products and educational resources by putting to really good use all that gamification technics can offer. Whether you want to just get to better know your end-users, drive attendance to specific events, recognize and award loyal customers, or build a strong discussion forum for your customers, Influitive has all the features you need to achieve all these. The integration with different applications is also very helpful, and the support knowledge base covers most of the questions you might have on how some things work.
Desvantagens
The reporting can be challenging, but it offers great functionality. Some features are not intuitive, so you would need someone to walk you through the back-end to make sure you don't miss any capabilities that are relevant and helpful for your needs. The mobile app could use some improvement.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Wonderful tool, ROI in weeks if you can have a dedicated person work on it!
Avaliado em 04/08/2016
We've been growing our hub quickly after implementing it a few months back. The ability to get...
We've been growing our hub quickly after implementing it a few months back. The ability to get private discussions going in our forum and gather valuable feedback has already put us to a point where ROI is pretty easy to see. Product Management is getting feedback like never before and Marketing is able to build relationships to get more webinar participation as well as messaging feedback.
We're just about to roll out referrals as a challenge so we're still new to the platform and I can't speak to the increase in referrals, but our engagement has been through the roof.
Vantagens
The customization is wonderful. Influitive spends a lot of time setting up training for you, offering a customized portal within Influitive to get you started (insert Inception sound effects here). There is so much to do, but they help you bite it off piece by piece until, poof, you've got your very own advocate portal with real live customers talking with you and engaging daily.
If you look at it as a partnership then you'll succeed easily. Using their advice on rewards systems, challenges and content will get you up and running. Afte that it's definitely something that needs to be managed, but their newer reporting engine shows a lot of the ROI metrics we're tracking to prove effectiveness and success of the product internally.
As a side note - we're getting unsolicited product feedback from our most engaged advocates which is helping our product team figure out more about their use cases.
Desvantagens
It takes a village. You're going to want a dedicated person to take point on this project. Any why wouldn't you? This is your communication to your customers and gives them the ability to engage with you in a way you've probably never been able to before (if you have, it probably didn't scale well).
It's not a cheap product, but it's also very effective once you put some time into it - you're paying for quality here. And don't get me wrong, it takes time. Buy-in from your customer support team is crucial so they can make sure that you implement it fast and get your ROI. You'll want buy-in from marketing to make sure that the customer audience feels loved. You'll finally want to make sure your product management team is excited to get more feedback. With all of these together you can definitely succeed.
- Setor: Relações públicas e comunicações
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Drives scalable engagement and change
Avaliado em 26/07/2017
Vantagens
Influitive's AdvocateHub helped us drive measurable and meaningful change for several clients. It provides a way to identify, engage and motivate happy customers (and even turnaround those who aren't yet natural advocates). You can use it to assist in just about any strategy - for example, as an onboarding or educational tool, as a way to gather customer insights, as a way to collect user-generated content, and so on.
Desvantagens
It is a bit pricey, but it saves so much time vs running an advocacy program manually. It is better suited to some industries/audiences vs others, but you may be surprised as to who will actually participate in a gamification experience.
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Fonte da avaliação
Classificação geral
Influitive AdvocateHub is helping us change the focus from us to our customers
Avaliado em 25/03/2014
We launched a new customer advocacy program about 6 months ago. We had several pain points we...
We launched a new customer advocacy program about 6 months ago. We had several pain points we hoped to address with a customer advocacy program: 1) A more effective way to gather customer references - whether a case study, press release, testimonial, video, or actual sales reference; 2) a more efficient way to engage our customers as references for speaking opportunities, media interviews, and online discussions that allowed us to offer these opportunities to larger, targeted groups rather than one individual at a time through e-mail; 3) getting our customers to interact with us more frequently and on more platforms and 4) generating more customer referrals.
Using Influitive's AdvocateHub, we have created a thriving customer advocacy program that our customers love in a very short amount of time. With Influitive, we are able to present a plethora of "challenges" to our participating customers - everything from following us on social channels, sharing content, giving product or program feedback, participating in webinars, writing blog posts, etc. Our customers then choose from these activities and therefore determine how they would like to interact with our brand as advocates. Challenges have points associated with them, which gives the program a gamification element that our tech audience enjoys.
In less than six months we were able to double case study output, increase social mentions over 60%, book industry conference and webinar speakers, collect a couple hundred testimonials to be used in e-mail and online display advertising, double LinkedIn reviews, collect several hundred customer referrals and the list goes on.
As you can easily create a challenge around any marketing effort, we are excited to see how much further we can develop this new program. It has definitely helped switch our focus more rightly to telling our customers stories rather than our own - a much more authentic and powerful way to do marketing.
Vantagens
Advocate groups can be created around Industry, Location, Product, Company Size, etc. and then challenges targeted appropriately. CRM integrations make for a more successful solution. The company is incredibly attentive and customer oriented.
Desvantagens
As a fairly new solution, there are occasional bugs we run into. There are many features we would like to see added, but every update (which occurs regularly) brings new features, often ones we requested.
- Setor: Software
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Offer Your Customers the White Glove Service They Deserve with Influitive.
Avaliado em 14/11/2016
WebPT is an Electronic Medical Record for over 60,000 Physical Therapists, Occupational Therapists,...
WebPT is an Electronic Medical Record for over 60,000 Physical Therapists, Occupational Therapists, and Speech-Language Pathologists. We were looking to scale our ability to provide the white glove service our Members deserve, while ensuring their involvement in a community to generate amazing, organic conversations between them. We also wanted to streamline our ability to capture this information for customer generated content, while also making it easy for them to join reference programs and refer new customers.
Vantagens
- Provides a social community for customers to engage with one another.
- Rewards them for the things they're already doing
- Shows our customers we appreciate the efforts they take when engaging with our brand.
- Rewards/points gamification is an awesome and fun feature.
- Great information with lots of ideas.
- A strong community of their own members for support.
- Support team is awesome.
Desvantagens
- Unfortunately their software has quite a few glitches, making inviting new customers and creating new challenges, challenging.
- Onboarding process wasn't the smoothest.
- Lots of resources, but no direction as to where to start first.
- Small irritations like, can't delete segmentation groups or advocates we nominated.
- Setor: E-Learning
- Porte da empresa: 51–200 funcionários
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Good Clean Fun
Avaliado em 25/01/2017
I absolutely love Influitive's Advocate Hub. It makes obtaining customer case studies, testimonials,...
I absolutely love Influitive's Advocate Hub. It makes obtaining customer case studies, testimonials, reviews and feedback so seamlessly simple! It's a fun, engaging platform that allows us to build rapport with our most influential customers. We have seen a significant amount of improvement in content and quotes than we can so easily pull.
Vantagens
Easy to use both on the back end and customer facing.
Great coaches and support for anytime you have questions.
Ability to create SubGroups - huge for a Regional Marketing Strategy standpoint.
Desvantagens
Sometimes the sequence of building out challenges and their stages can be challenging, it takes some strategy surrounding each one.
Also, I wish there were more opportunities for other users from similar backgrounds to share their experiences and best practices. For example, I work in ed tech, I wish I had an opportunity to connect with other ed tech users within Influitive as part of the best practices of onboarding.
- Setor: Software
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
a critical piece of the marketing technology-stack
Avaliado em 20/07/2017
Influitive is a critical part of our marketing technology stack. The platform allows us to organize...
Influitive is a critical part of our marketing technology stack. The platform allows us to organize advocates in one tool, track their activities, easily reward and recognize advocates, and dynamically adjust our asks (for reviews, feedback, etc.) to deliver what our business needs.
Vantagens
Customer love it!
Library of integrations
Excellent training / onboarding materials
Simple reporting
Consistently deliver improvements, and provide insights (and the opportunity to influence) their roadmap
Desvantagens
For organizations with very strict Info Security requirements/processes, the SFDC integration might be limited.
- Setor: Software
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Influitive is THE tool for Advocate Marketing
Avaliado em 30/03/2017
Vantagens
The employees at Influitive are amazing. Their support team is always there to help. The app itself is pretty slick and easy to use, for the most part. It just makes it super easy and clear to the advocates what they need to do and what they get out of it (gamification, rewards, education, recognition).
Desvantagens
There are integrations with Salesforce and Marketo and some other systems. I had some trouble getting all of this set up to work properly. The documentation is a little scattered and unclear, and it was kind of difficult to get a single point of contact to work through these technical issues with me. But once we pushed through it, it works well!

- Setor: Software
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Best platform for a Advocacy program!
Avaliado em 17/02/2019
Vantagens
Influitive Advocates Hub is one of the best platform to manage and engage your Advocates. Below are the points which makes this platform a best fit -
1. User friendly tool to built engagement campaigns (Challenges)
2. Organised Referral campaign
3. Best in class Customer Support team
Desvantagens
With a lot of Pros, the platform also have some Cons. Here are few -
1. Reporting in the platform needs more attention
2. Multi-Challenge data export in 1 compiled file, can help the admins a lot.
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Fonte da avaliação
Classificação geral
Above and Beyond
Avaliado em 24/03/2015
I have been using Influitive to manage our customer advocacy program for around 4 months now and it...
I have been using Influitive to manage our customer advocacy program for around 4 months now and it has has so far been tracking right on target with all of our performance measures. Although it does require a significant time investment to take advantage of, I really can't think of any other marketing automation tools that I have found to be this easy to use.
One of the things that has taken me by surprise with their service has been the speed with which the company is able to innovate and deliver new features. They very much have their fingers on the pulse with their clients needs. Changing software providers is very costly and this level of customer responsivness gives me a great deal of confidence that we made the right decision in choosing Influitive as our Advocacy Marketing software.
I am the Customer Advocate for ANZ at a Fortune 1000 financial services company.
Vantagens
Amazing post-sales support. There are always problems with complex software roll outs, but these guys have knocked it out of the park. Their technical support staff are the best I have dealt with at any company, for any reason. They are extremely quick to respond and genuinely helpful when they do.
Influitive's On boarding specialists are insightful and capable of navigating new customers around common rollout issues, and their account managers maintain a high degree of ongoing contact and are excellent sources of advice. Even their self serve knowledge base is good enough to deserve a shout out - and this can be a vital resource when (like us) you are based many, many time zones away.
Desvantagens
There were a few teething problems with some of the software integrations in the early stages that lead to some nail biting moments.
Although there are customisation options available that allow you to create a Hub reflect your company's branding, I would like to see more flexibility in terms of what can be customised.
- Setor: Software
- Porte da empresa: 201–500 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Customer Intelligence engine
Avaliado em 05/07/2018
Runs my advocacy community
Runs my advocacy community
Vantagens
Makes my job super easy to have a platform that allows me to track all my advocates and make sense of the data. Love to create new campaigns and engage them in different ways. The analytics isn't perfect but allows me to report super easy
Desvantagens
It's tough to get started and build the community, the campaigns that they offer are a bit cheesy and you really have to drive it and be authentic.
- Setor: Software
- Porte da empresa: 1.001–5.000 funcionários
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
Gamification, gamification, gamification!
Avaliado em 15/12/2015
We've been using Influitive for a few months now and I have absolutely nothing bad to say. It's a...
We've been using Influitive for a few months now and I have absolutely nothing bad to say. It's a great engagement tool for our advocates (partners, customers, and influencers) because let's be honest, who doesn't like free prizes? Throw some friendly competition in there and people will go to town! The UI is extremely intuitive - you don't need proper training, just play around for an hour and you'll get the hang of it. It's super easy to upkeep too, just be prepared to have some extra challenges in your back pocket for when your advocates breeze through the available set of challenges (because trust me, they will!).
Vantagens
Gamification! Partners and customers are not always the most active on social media or other forums outside their industry, but gamification makes it fun! Our advocates have never been so engaged with us and it continues to get better every week. We use it as an additional marketing channel to come up with not only educational challenges that will help with user adoption, but also for special programs like getting customer references, product reviews, creating awareness around our events, and for industry thought leadership. The opportunities are limitless!
Desvantagens
The tool is still in its fairly early stages so it's not as robust and flexible as it potentially could be. Reporting could also be better!