Avaliações do Cin7 Core

Comprehensive ERP features that are built with the workflow and accounting in mind. Excellent interface with Xero. Very customizable, but in an easy to understand fashion.

For those switching from other platforms, it could use better historical data import functionality. In particular outstanding orders. We had about 200 open orders when we made the switch, and had to enter them manually as Dear's import features could not handle our workflow.

Easy to learn the different modules and to teach others how.

When you have to undo sales orders, it completely undoes everything. The sales order should hold the inventory already taken from the system. Sometimes it is impossible to redo because the inventory is no longer available.I also wish that additional costs would add to the per unit cost of inventory.

Their customer support exists, which is something. They do respond to inquiries, albeit not always in the most helpful manner.

If you’re looking for inventory management software and are okay with navigating a complex pricing structure, CIN7 might be worth considering. There are definitely options out there, but this is one of them.

Their pricing is chaotic, filled with charges for unnecessary features, and the account closure process is ridiculously cumbersome, demanding a 30-day notice. It's evident they’ve designed it this way to continue extracting money from their users.

Customer support is practically non-existent. They show no willingness to assist. In all honesty, this company and its software are a waste of your resources. There are much better alternatives available. Stay away at all costs.

Dear was straight forward and reasonably easy to set up. It is good for our daily transaction, inventory management, and handles multiple warehouses and foreign currency well.

Features that could be improved are: visibility of stock on hand and sell price whilst in inventory, instead one has to either drill down on each stock item or go to reports. A general ledger section that has P & L, Balance Sheet, Trial Balance, etc would also be more user friendly- instead of going to reports.

Cin7 Core is feature rich and does inventory management very well. We also use it for stock control and order fulfilment.

For what's become a relatively large monthly investment, the support could be improved when we (rarely) need it. Even though we started small, each additional user, API and integration has quickly increased the total subscription price.

It's got a variety of possible option and integration.

Jack of all trades master of none.

Literally does not work well if you have a complex supply chain

Very functional, lots of opportunities to manage different parts of business under one roof.

Advanced software, can look a bit complicated from first look.

[sensitive content hidden] was amazing in her training and implementation support

We have only just started using it so don't have any issues at present.

Ease of use and intuitivity, as well as youtube guides for most of the products modules.It has been really easy to train new staff onto the platform.

By being brilliantly simple, it is not allowing for flexibility which is very often needed. It does a very basic job of goods in / invoice / goods out but could benefit of some simple upgrades.

Connectivity to several ecommerce platforms, reports, and extensive data stored per product

Under "All Products" - If I search for a product, and can see all the variants for that product, I cant see the SOH in our main warhouse instantly (like on other platforms like TrageGecko). I have to 1) click on the varant, 2) Open up the new tab, 3) navigate to "stock" where SOH appears, 4) repeat the last 3 steps for of the variants.....it would be much more user friendly if I could see all the SOH numbers for all the variants after I search for the product instead of having to open each variant individually, or go and pull a specific report. Either option is time consuming and laborious. ALSO, images for each product dont show thumbnails....so I cant see if the images are dated or not.

The Cin7 inventory management software has revolutionized my business operations. Its flexibility and user-friendly interface allow us to access and update inventory data from anywhere at any time. The real-time tracking feature keeps stock levels accurate, preventing overstocking or stockouts. The robust reporting functionality provides valuable insights for data-driven decision-making, while seamless integrations with other business tools save time and reduce errors. The exceptional customer support adds to the overall positive experience. I highly recommend this software for businesses of any size looking to streamline inventory management and increase efficiency.

Side navigation was a bit confusing at the start, but makes sense after you get used to it

inventory management and the ability to track inventory which is provided by very less ERP and are way more expensive than Dears system.

I liked everything about dears. There is nothing that i can think of that would be regarded as least liked.

Inventory Tracking is amazing I like how everything is connected

That you can't delete or remove old/no longer warehouse, sales reps

Multiple options to input information. It allows me to change things easily enough

It took a while to get going I wasted a week trying to put everything in and realizing it was wrong

That it is user friendly and that there is support whenever we get stuck.

That sometimes I wonder if the reports can be trusted because of my lack of trust in data input.

There is so much to list that is good about Dear. The system is a very easy to use and their tech support are friendly and available 24 hours a day

Just the mobile app for picking and packing orders. Its a little slow and not user friendly.

Easy to use. Multiple functions for whole business. Excellent traceability functions. Easy to adjust it to suit your business.

Quite time consuming to upload all current stock to system at initial use

The complexity of the settings that allows products to be tracked from start to finish with every aspect of detail included, ensuring nothing is missed.

The onboarding process, it was very long but knowledgeable.