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175 avaliações

- Usado Outro durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
My Experience with Benchmark Email.
Avaliado em 04/04/2018
Easy to use. Uncomplicated. Great customer support. Great value.
Great tool for managing mass...
Easy to use. Uncomplicated. Great customer support. Great value.
Great tool for managing mass emailing, client lists, sign up forms, autoresponders, email campaigns and surveys.
Vantagens
Great tool for email marketing campaigns.
Its templates are responsive and mobile friendly.
Drag and drop option.
Offers free surveys.
Easy to incorporate social sharing.
The Editor for the email campaign is easy to use.
Its simple to use and has a free plan.
Desvantagens
I consider Benchmar email to be one of the best Email Marketing tools. If there is something that could improve, for me would be:
The automation its not clear enough.
There isn't very much analytics on the free version.
Resposta do BenchmarkEmail
Thank you for these kind words and support! We are working hard to improve our Automation tools to have more clarity and functionality. Thanks for your feedback and for choosing Benchmark :)
- Setor: Telecomunicações
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Great Service
Avaliado em 31/05/2019
The software overall is great. It allows me import the contacts I want in any way I want, create...
The software overall is great. It allows me import the contacts I want in any way I want, create emails, schedule or send emails out immediately and even has analytics for the emails that have been sent out.
Vantagens
When creating an email, it is ever so easy. There are many templates to choose from and if you don't want a template you don't have to use one!
I can create an email within minutes as the click and drop feature allows me to have my email layouts exactly the way I want it.
Desvantagens
Some of the templates I am unable to add things to. For example, there was a template with a blank space for aesthetic reasons. I would have much rather place an image in the area, however I couldn't. There isn't many negatives I can comment on this software as it is brilliantly done.
Resposta do BenchmarkEmail
Hello Hasnain,
Thanks for the great feedback.
Next time you're working on a template and need assistance, let us know!
- Benchmark Team
- Setor: Saúde, bem-estar e condicionamento físico
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
An Antiquated Platform With Horrible Customer Service
Avaliado em 18/11/2021
Benchmark simply didn't meet our needs. Switching to Mailchimp was simple and one of the best...
Benchmark simply didn't meet our needs. Switching to Mailchimp was simple and one of the best decisions we could have made at the time.
Vantagens
The overall functionality of the system was adequate and did what we needed it to do at the time (2011-2012). System was fairly intuitive
Desvantagens
Bounce rates would change drastically for no apparent reason. Customer support was of no assistance at the time and was located offshore, so they were hard to reach during our normal business hours. We rarely dealt with the same rep, which was time consuming as we had to explain our situation on multiple occasions.
- Setor: Produção audivisual
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Review
Avaliado em 23/05/2019
We have been using it for a long time
We have been using it for a long time
Vantagens
This software is practical to use in a daily v
Desvantagens
The e-mail sender is always changing so the receiver can not record the e-mail address in is non spam list.
Resposta do BenchmarkEmail
Hi,
Thank you for your feedback.
Whenever you have a moment, please chat with us, we'd love to assist you on the email sender matter.
- Benchmark Team
- Setor: Hospitais e Saúde
- Porte da empresa: 1.001–5.000 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 7.0 /10
Simple, Effective Tool
Avaliado em 24/01/2019
Benchmark was an excellent starter tool for our company's email marketing campaigns. We eventually...
Benchmark was an excellent starter tool for our company's email marketing campaigns. We eventually needed to move on to a tool with more functionality, integrations and features, but I would highly recommend Benchmark to those starting out with email marketing!
Vantagens
Benchmark was a very easy-to-use tool for our team's email campaigns. You need very little design experience to create beautiful campaigns. All of the features are very intuitive.
Desvantagens
Benchmark doesn't offer the same features as some of the other big players; the automation is limited and tracking/analytics don't stack up. For the price and basic features though, it's a win.
Resposta do BenchmarkEmail
Hi,
Thank you for the review.
- Benchmark Team
- Setor: Gestão da educação
- Usado Semanal durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 7.0 /10
Does basic functions well
Avaliado em 07/02/2018
Benchmark helped us keep all of our data organized and made it easy to connect with our supporters.
Benchmark helped us keep all of our data organized and made it easy to connect with our supporters.
Vantagens
Benchmark was a great launching pad for my organization's email campaigns. Eventually we switched to Mailchimp because it allowed us more options for special offers and was easier to integrate with other systems. However, Benchmark got the job done initially and was easy to then export our contacts when moving to a new system.
Desvantagens
Benchmark does not offer as much as mailchimp for tracking, growth, and integration. It is a more basic email campaign management software, but does the basics very well.
Resposta do BenchmarkEmail
Thanks for the review! I know our integration options aren't as extensive as some of our competitors but we are working fast to expand these. Thank you for your business and we wish you the best! :)

- Setor: Instalações e serviços de lazer
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Great email marketing software!
Avaliado em 23/05/2019
We have been able to keep in touch with our customers more consistently and easily! We have been...
We have been able to keep in touch with our customers more consistently and easily! We have been able to directly track emails sent out to segmented lists that have converted into immediate sales.
Vantagens
A great combination of ease of use and high functionality.
Desvantagens
There really isn't anything I don't like about the software.
Resposta do BenchmarkEmail
Hello Isaac,
Thank you for your great feedback.
We're glad to know Benchmark has helped you convert your communication into immediate sales.
- Benchmark Team
- Setor: Entretenimento
- Porte da empresa: 11–50 funcionários
- Usado Mensal durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 7.0 /10
Used for our monthly investor updates
Avaliado em 20/09/2022
Great! Just annoying to have emails go to spam.
Great! Just annoying to have emails go to spam.
Vantagens
I liked how simple it was to create email groups, template emails and email campaigns. It's literally the easiest one to use and I used MailChimp for a long time before switching to Benchmark.
Desvantagens
My emails would often go to Junk. I even "warmed up" my email, but I still had problems.
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 7.0 /10
Cost effective and easy to use
Avaliado em 23/05/2019
Vantagens
It's very simple to create your own images and templates. Other software applications that we used in the past didn't give us the formatting flexibility that we wanted. This is very user friendly.
Desvantagens
Sometimes we have a hard time with text being formatted oddly - especially if you copy and paste verbiage from another program.
Resposta do BenchmarkEmail
Hi,
Thanks for your feedback.
- Benchmark Team

- Setor: Gestão da educação
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
e-mail marketing for dummies
Avaliado em 22/01/2023
Vantagens
WE use benchmark to send all kinds of e-mails: from internal communications to present things to customers. Love the easy way to produce content.
Desvantagens
I would like to introduce more videos, but the tool doesn't make it easy.
- Setor: Publicidade e marketing
- Porte da empresa: 501–1.000 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 4.0 /10
Great but needs improvement
Avaliado em 31/05/2019
Its a decent program but for the money, it is to many glitches that need to be addressed. Spell...
Its a decent program but for the money, it is to many glitches that need to be addressed. Spell check needs to be added back into the program as well.
Vantagens
Easy to Use
Clean layout
Ease of customizing templates
Training other team members on how to use is easy
Desvantagens
Customer service is not that great - Most are not American so language is hard to understand
Too many glitches when working in templates
Have to send several TEST emails to make sure the functions are correct
The same email delivered to different members of my team show up differently or have different links
A lot of bugs in the back that need to be addressed
No Spell check function anymore
The image editor is not that great
uploading lists can be a pain sometimes you have to do them multiple times in order for them to get uploaded
Resposta do BenchmarkEmail
Hello Derrick,
Thanks for your feedback.
Whenever you have a moment, chat with us and let us know your concerns. We'll be glad to offer you a solution.
- Benchmark Team
- Setor: Hospitais e Saúde
- Porte da empresa: 501–1.000 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Hits the Mark!
Avaliado em 30/05/2019
We are a Provincial Health Authority covering an area roughly the size of France, and current...
We are a Provincial Health Authority covering an area roughly the size of France, and current health related information is critical to our subscribers. Benchmark resolved an issue of timely, wide reach that we had been trying to resolve.
Vantagens
The best part of this software is the ability to plan the reach in advance so our contacts are kept 'in the know' even when the editor is otherwise occupied with meetings, conferences, etc. We have three separate weekly and bi weekly going out to three different audiences, covering 2,500 individual contacts, and we can pre-populate weeks in advance and backfill where necessary at the last min, or just let the information go as scheduled.
Desvantagens
The learning curve was steep, but short. We had a couple of false starts to begin with, but learned from our errors.
Line spacing can be an issue. Even when the preview shows single spaced sometimes the publication comes out 1.5 or double spaced - not a big problem for our use, but we get some calls from our constituents about "weird formatting".
Resposta do BenchmarkEmail
Hello Brian,
Thank you for your feedback and great rating.
Chat with us to help you with the formatting of your email, sometimes something as small as copying and pasting can affect the format.
- Benchmark Team
- Setor: Consultoria de gestão
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Easy to use and scalable
Avaliado em 30/05/2019
Email marketing , small business
Email marketing , small business
Vantagens
Easy to use and very practical, code, 3th parts options, partnert programs
Desvantagens
Sometimes emails go to spam and reports dont show exactly what happened
Alternativas consideradas
MailchimpRazões para mudar para o Benchmark Email
Price and technical supportResposta do BenchmarkEmail
Hello,
Thanks for your review. Please let us know what you need to see on your reports. We're always improving our features.
- Benchmark Team
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 10.000+ funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 3.0 /10
Email feedback from
Avaliado em 31/05/2019
Average
Average
Vantagens
Good for normal email campaign and good that BM has inbuilt list of unsubscribe and invalid contats
Desvantagens
Not at all suitable for heavy automation no form for opt out like mail chimp offer
Resposta do BenchmarkEmail
Hello Mohammed,
Thank you for the feedback.
Whenever you have a moment, chat with us and ask us about our Manage Subscription form and share with us other concerns you may have.
- Benchmark Team
- Setor: Serviços meio ambientais
- Porte da empresa: 1.001–5.000 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Benchmark Email is Indeed the Benchmark
Avaliado em 26/03/2019
Benchmark Email continues to raise the bar and continue to be the benchmark in terms of creating...
Benchmark Email continues to raise the bar and continue to be the benchmark in terms of creating genuine email campaigns and automated emails. We are closer to our clients now because of this amazing platform
Vantagens
It has a drag and drop email design which makes it really easy to use. It is also possible to send out automated emails and personalized emails to help drive revenue. Their customer relations is also really impressive
Desvantagens
Everything works perfectly in my opinion. There is virtually nothing to dislike
Resposta do BenchmarkEmail
Hello,
Thanks for your review.
- Benchmark Team
- Setor: Consultoria de gestão
- Porte da empresa: Profissional autônomo
- Usado Semanal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 5.0 /10
Benchmark
Avaliado em 23/05/2022
Overall, initially Benchmark was OK. The business problem I was solving with this product was...
Overall, initially Benchmark was OK. The business problem I was solving with this product was sending out email campaigns.
Vantagens
The feature I liked the most about Benchmark Email was the automated email campaign.
Desvantagens
The main issue I had with Benchmark was the deliverance of my emails. For some reason, once my emails were sent out, according to the report in Benchmark, emails were not being opened. That was very strange that none of my emails were being opened.
Alternativas consideradas
Constant Contact- Setor: Gestão da educação
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Looks professional and easy to use
Avaliado em 23/05/2019
Good. I like the software.
Good. I like the software.
Vantagens
Looks very professional and designs are gorgeous, giving a high-end and legitimate look for our company. I was also surprised and how easy and intuitive everything is. No need to sit through a training when you can figure everything out on your own, quickly. I especially like the free version.
Desvantagens
The upgrade for a payment plan doesn't seem worth it for what we use it for. We just need the basics, not all the other bells and whistles.
Resposta do BenchmarkEmail
Hi,
Thanks for your feedback and high rating.
Whenever you have a moment, chat with us, we'd love to share with you how to get the best out of your paid account.
- Benchmark Team
- Setor: Gestão da educação
- Porte da empresa: 5.001–10.000 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Benchmark E-mail for Marketing E-Blasts
Avaliado em 11/06/2019
Generally positive. It's our main e-mail blast marketing tool.
Generally positive. It's our main e-mail blast marketing tool.
Vantagens
List management is very user friendly. That's the biggest plus for me. Easy to integrate sign-up forms.
Desvantagens
Sometimes the builder (drag and drop, not HTML) is a little buggy. It seems to be getting better.
Resposta do BenchmarkEmail
Thank you for your review! In regards to your concern sometimes something as simple as copy and pasting can affect the builder. Here's a link to our knowledgebase on the topic: https://cutt.ly/OYkx3c. If you have any other questions or concerns you can always reach our to our support team here: https://cutt.ly/JYkEvz
- Benchmark Team
- Setor: Esportes
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 10.0 /10
Great way to Communicate!
Avaliado em 11/12/2019
This has been the best e-mail system we have used. Consistent in delivery, accurate reporting, and...
This has been the best e-mail system we have used. Consistent in delivery, accurate reporting, and analytics.
Vantagens
Benchmark has provided a consistent marketing opportunity for us. The analytics provided are a great added feature to emails. I love the resend option, and the ability to see failure rate and open rate of each e-mail so that we can adapt our wording.
Desvantagens
I wish there was an easier way to work with images and templates, and not have to scroll through all uploaded.
- Setor: Telecomunicações
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
Simplified E-mail Communications
Avaliado em 23/05/2019
We've been using it for years, with very few issues.
We've been using it for years, with very few issues.
Vantagens
Generally, it's very easy to use, and very intuitive. I love the fact that I can remove the Benchmark logo so that I'm not advertising Benchmark, but promoting our company's products instead.
Desvantagens
Once in a while, it can get quirky, and not let me set things up exactly as I'd like. In those instances, Customer Support has been helpful to resolve issues.
Resposta do BenchmarkEmail
Hello Laura,
Thank you for the review.
- Benchmark Team
- Setor: Gestão da educação
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
School newsletters
Avaliado em 23/05/2019
Vantagens
It is a very simple and also my program. I absolutely loved how easy it was to figure out the program. This program made writing school news letters fun. With the changing of colors for the background to the changing on font, this software was great. Parents loved receiving updates on their children and seeing pictures of their children enjoying their week at school.
Desvantagens
When I would upload a photo it would rotate it upside down. It was a minor issue and it was simple to rotate it right side up.
Resposta do BenchmarkEmail
"This program made writing school newsletters fun."
We loved that Stephanie! Thank you for sharing that with us and your high rating.
Regarding the uploading of your photo, let us know if it were to ever happen again. We're here to assist you.
- Benchmark Team
- Setor: Transporte rodoviário e ferroviário
- Porte da empresa: 51–200 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 8.0 /10
Great features, better price!
Avaliado em 30/05/2019
Overall, we have experienced no issues with Benchmark. Our sales team is utilizing specific...
Overall, we have experienced no issues with Benchmark. Our sales team is utilizing specific templates to enhance their communications to prospective customers and our slaes flyers are getting a broader reach.
Vantagens
This software is easy to use and navigate through. Easy to train non-HTML users how to create simple emails.
Desvantagens
The survey functionality is very limited within the software.
Resposta do BenchmarkEmail
Hello Bryan,
Thank you for the feedback and high rating!
- Benchmark Team
- Setor: Alimentação e bebidas
- Porte da empresa: 2–10 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 6.0 /10
Dependable 85 percent of the time
Avaliado em 30/05/2019
Vantagens
Generally easy to use. For the most part, it is easy to get up and running quickly.
Desvantagens
Has quirks; what you see in the editor is NOT always what you get, and organizing photos and graphics is cumbersome and could be improved upon.
Resposta do BenchmarkEmail
Hello John,
Thanks for you review.
We have noted down your feedback and will work on improving our features.
- Benchmark Team
- Setor: Varejistas
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 8.0 /10
Benchmark Email for small business
Avaliado em 23/05/2019
Vantagens
Very easy to use, especially to take a previous email and update with current content.
Desvantagens
Sometimes graphics/image restrictions can alter your images.
Resposta do BenchmarkEmail
Hello Kara,
Thank you for your feedback.
Images are a big part of Email Marketing campaigns, we're working on always providing the best experience. Let us know when these restrictions are affecting you.
- Benchmark Team
- Setor: Instituições religiosas
- Porte da empresa: 11–50 funcionários
- Usado Outro durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Benchmark email has afforded us the abolity to communicate with ease to our contacts.
Avaliado em 20/06/2017
Vantagens
It is extremely easy to use because of templates and graphical interface. The A.B. testing is very helpful as well.
Resposta do BenchmarkEmail
Hello James,
Communication is key for any relationship. Thank you for trusting us with such an important aspect of your organization.
If you haven't tried our new automation tool yet, I highly recommend you do! Automation Pro is a game changer for email marketing.
All the best!
- Daniel Miller