Avaliações do BookSteam

BookSteam

4,7 (114)
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Classificação geral

4,7 /5
(114)
Relação qualidade/preço
4,7/5
Recursos
4,5/5
Praticidade
4,7/5
Suporte ao cliente
4,8/5

96%
dos usuários recomendam este app
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114 avaliações

Albert
Albert
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Book steam for one on one tuation music school

Avaliado em 31/12/2018

Vantagens

easy to set up and use, very flexible to arrange appointments on the calendar and do the re-schedule.

Desvantagens

reporting functionalities are limited.
If Book Steam can develop more functionalities for reporting will be good, such as monitor clients whose credit in package are low and auto remider them to buy new packages, stc.

Diana
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Awsome booking tool

Avaliado em 23/01/2024

Features like automated reminders, synchronization with personal calendars, and the ability to...

Features like automated reminders, synchronization with personal calendars, and the ability to manage multiple therapists’ schedules keep the business running smoothly.

Vantagens

Overall, BookSteam has enabled us to focus more on providing top-notch massages rather than managing the logistics of bookings and cancellations. It has become indispensable to our operations.

Desvantagens

The reporting functions could be more robust, but this is a minor issue compared to the overall efficiency we’ve gained.

Resposta do BookSteam

Thank you for your feedback Diana!

Courtney
Classificação geral
  • Setor: Cosmético
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 5.0 /10

BookSteam

Avaliado em 18/07/2019

Vantagens

Used the free trial while trying to find the best booking software for my business. Easy to use, straight forward. Client history is detailed and easy to track.

Desvantagens

The text reminder system is flawed, sometimes there is too many options and it could be condensed down to fewer options.

Sarah
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Booksteam - simple, efficient, and effective

Avaliado em 08/07/2019

Wonderful experience overall, all schedule changes come easily (apart from the change of recurring...

Wonderful experience overall, all schedule changes come easily (apart from the change of recurring clients as noted above) and very simple to view and teach to staff. Customer service has been helpful and quick each time we've reached out.

Vantagens

Very easy to use and very straight forward so it's simple to get done and show others how to use it.
Being able to cap a group is perfect as well as being able to schedule different tasks (i.e. meetings, appointments, different classes, etc.).
It's key to be able to see an individual schedule or the entire team at once to make planning and changes easier without overbooking an employee.
The client activity history has been great to be able to track client attendance, lateness, NCNS, etc.

Desvantagens

There isn't an iPhone app available for Booksteam yet and we keep hoping there will be to make it easier on our team members who use iPhone.
Our biggest con at this time is the recurring client option for classes; you can set clients to recur, but you can't edit the recurring clients. So if a client moves their time permanently OR if a new client needs to be added to that recurring spot, you have to delete the class entirely and re-add it with the updated recurring clients.

Kim
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

booking classes with ease

Avaliado em 09/01/2024

Vantagens

As a yoga business owner, I have been using this online appointment scheduling software to streamline my booking process, and I couldn't be happier. The user-friendly interface allows my clients to easily book and manage their appointments, reducing administrative tasks for me. The software also sends automated reminders, which has significantly decreased no-shows.

Desvantagens

hopefully they will integrate this software with our existing salesforce CRM app in the future

Amanda
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

One of a kind booking

Avaliado em 10/07/2024

Vantagens

I like the reosucres feature that we always use for our Spa. It was hard to find an app with this feature.

Desvantagens

Nothing really I dislike at the moment. Everything is working well.

Gina
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Perfect booking app for our spa

Avaliado em 02/07/2024

Vantagens

We like Booksteam a lot, it is the perfect app to manage our bookings at our spa.

Desvantagens

It would be great if I could send sms messages to all of my clients at once.

Dwyane
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Cool booking app!

Avaliado em 11/04/2024

Vantagens

Booksteam is like our virtual assistant for booking English lessons! We love how we can customize everything to match our vibe, and the reminders are a total lifesaver (goodbye, no-shows!). And when we've needed help, the Booksteam crew has been very helpful. Seriously, if you're running an English lessons biz and want to keep your calendar organized, Booksteam is the way to go!

Desvantagens

Really hard to say anything negative in this section.

Karen
Classificação geral
  • Setor: Serviços ao consumidor
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Smooth scheduling

Avaliado em 17/04/2024

Vantagens

BookSteam has made our operations smoother and more professional. Highly recommended for any lash business!

Desvantagens

I would really like if I could setup a second reminder but that's not a deal breaker.

Polina
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 9.0 /10

I recommend booksteam

Avaliado em 21/04/2024

Vantagens

BookSteam has helped streamline our operations and improve customer satisfaction in our salon. Highly recommended for any salon looking to modernize their appointment system!

Desvantagens

Can't think of anything negative about this software at the moment. Will reassess in the future.

Jacki
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Perfect solution for our Nail Salon

Avaliado em 19/01/2024

Vantagens

Overall, BookSteam has delivered exceptional value to our business operations and customer relations. It provides a professional touch to our booking system and we're pleased with how it helps our Nail salon run more efficiently.

Desvantagens

It took a bit of time for my entire team to get used to all the features available on BookSteam, but once they did, it became an essential part of our daily operations.

Resposta do BookSteam

Thank you for your feedback Jacki!

Frank
Classificação geral
  • Setor: Hospitais e Saúde
  • Porte da empresa: 2–10 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Powerful app to manage classes

Avaliado em 25/03/2024

Overall, Booksteam has been a valuable addition to our dance business, helping us streamline our...

Overall, Booksteam has been a valuable addition to our dance business, helping us streamline our operations and improve customer satisfaction.

Vantagens

As a dance studio, we have found Booksteam to be an excellent class scheduling software. It's user-friendly interface makes it easy for both our staff and clients to book and manage dance classes efficiently.

Desvantagens

Can't really say what we liked the least about this app at the moment.

Ellis
Classificação geral
  • Setor: Música
  • Porte da empresa: Profissional autônomo
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Help with my email

Avaliado em 24/07/2023

Vantagens

I appreciate how patient booksteam’s customer service workers are. Very knowledgeable and helpful.

Desvantagens

I wish BookSteam had a mobile app. I’m always on the road and it would be helpful to check on my account with having to squint my eyes on the browser.

Debra
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Solid scheduling software with easy to use features.

Avaliado em 21/06/2022

This system allows us to display many services and locations. It was easy to use and a reasonable...

This system allows us to display many services and locations. It was easy to use and a reasonable price compared to others.

Vantagens

So easy to use. Takes time to set up but clear and easy. Allows data management, booking different providers and locations.

Desvantagens

Really didn't find any flaws in the system. We have used several others.

Zoe
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Good product, excellent customer service/responsiveness

Avaliado em 17/07/2019

Overall my experience has been excellent. Any software or billing issues have been addressed with...

Overall my experience has been excellent. Any software or billing issues have been addressed with fabulous service, attention to detail and efficiency. Many thanks for making this techno-moron very happy!

Vantagens

Any time I have had an issue with the software, the response has been immediate and the communication has been stellar throughout the process of fixing, or adapting, the software for my use. I like the product and find it fairly easy to use.

Desvantagens

Some functions are not obvious or easy to find. I am a non-techy, so the 'treat me like I'm 4 years old' approach from any software works a treat for me!

April
Classificação geral
  • Setor: Gestão da educação
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

NET Review

Avaliado em 08/07/2019

It solved the ability for students to book and pay on line to do our courses

It solved the ability for students to book and pay on line to do our courses

Vantagens

it incorporates well into my website and takes payments when a student enrols

Desvantagens

It doesn't link into our etrain, so I have to send another email to a student for them to enrol and complete the online learning. When I retrieve information (questions I ask when Book) I cant copy and past that information, and its so small I struggle to read it

Tanya
Classificação geral
  • Setor: Pesquisa
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Probabilidade de recomendação 9.0 /10

Excellent Value

Avaliado em 08/07/2019

I use the program daily and overall it’s worked very well without any problems.

I use the program daily and overall it’s worked very well without any problems.

Vantagens

We were looking for a scheduling program for our research office, after doing a lot of convoluted research online (the different companies don’t make it easy) I happily came across Booksteam. It meets all our requirements at a great price.

Desvantagens

Unfortunately, you cannot reorder the staff in the calendar view, there are staff I like to keep within view at the top of the calendar but there is no option to be able to do this.

Rob
Classificação geral
  • Setor: Design gráfico
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Booksteam is awesome!!

Avaliado em 28/03/2017

Their software is great! It's easy to use and has really helped us streamline our scheduling. And...

Their software is great! It's easy to use and has really helped us streamline our scheduling. And you cant beat their customer service. We accidentally erased one of our staff members and all her appointments. After sending a support request they got back to me almost immediately and were able to recover all the info we lost. Saved me a weeks worth of work tracking down all the appointments. I cant thank you guys enough!! Long live Booksteam!!!!

Vantagens

Easy to use. Makes it very easy to keep track of all our employees and their appointments.

Jessica
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Fonte da avaliação

Classificação geral

easy appointment management

Avaliado em 28/11/2014

We have been using booksteam for a while and it's the best appointment management software we have...

We have been using booksteam for a while and it's the best appointment management software we have used thus far. Being able to get our clients to schedule their appointments online has transformed our business drastically. Here is how it works: Booksteam provides us free business scheduling page, we setup working hours, staff hours and our services. We place a 'booknow' button on our business website for our clients to click. Clients then redirect to the booksteam scheduling page, select our staff, services they wish to book and click confirm, that's it. Clients also receive reminders so they don't forget their appointment time, which is amazing! I also absolutely love how I can sync my calendar with my iPad calendar, whenever I get new appointments in booksteam it automatically shows up in my iPad.

Vantagens

Easy to setup, lots of features, can sync my calendar, client email and sms reminders, can view statistics for my business, nice layout

Desvantagens

Please add mail chimp integration, that would be really convenient for me.

Marissa
Classificação geral
  • Setor: Companhias aéreas/Aviação
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Easy for holding records

Avaliado em 13/02/2020

Overall it was easy

Overall it was easy

Vantagens

I liked that it easily formated information

Desvantagens

It didn't hit a lot of boxes on what we needed

Gemma
Classificação geral
  • Setor: Saúde, bem-estar e condicionamento físico
  • Porte da empresa: Profissional autônomo
  • Usado Diariamente durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

The Best Business Tool For Increasing Sales

Avaliado em 21/03/2017

BookSteam has simplified the scheduling of appointments not just for me but for my patients. They...

BookSteam has simplified the scheduling of appointments not just for me but for my patients. They appreciate the ease of using the app. No more playing telephone tag.

Vantagens

Ease of use

Desvantagens

Patients are expressing difficulty accessing the system if they have forgotten their password. Even when they follow the instructions to obtaining their password, they are advised that their email address is already in the system.

Erik
Classificação geral
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Booksteam is good to go app

Avaliado em 11/10/2018

Books steam is awesome for appointment scheduling tool.

Books steam is awesome for appointment scheduling tool.

Vantagens

I really in booksteam is ther is a auto online report that lets you track the attendance right away. Love it!

Desvantagens

If its your first time to use book steam its a bit tricky to set up but once you get hang of it, its not so bad.

Josh
Classificação geral
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Booksteam is fantastic

Avaliado em 03/08/2016

Vantagens

Really easy to use, flexible and the support team are attentive and take feedback constructively to improve their product.

Desvantagens

Didn't like that you couldn't customize the colour scheme - but this has been recently added as a feature.

Nicholas
Nicholas
Classificação geral
  • Porte da empresa: 501–1.000 funcionários
  • Usado Outro durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente

I used a trial edition of booksteam as part of a corporate offer

Avaliado em 12/07/2018

Vantagens

The product had a great visual layout and was somewhat easy to navigate. Only using a trial version, I did not get the full experience.

Desvantagens

I had a hard time understanding where to find certain aspects and items on the application. Again, the trial version may be limiting access.

Victoria
Classificação geral
  • Setor: Transporte rodoviário e ferroviário
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Simple...

Avaliado em 29/04/2019

Vantagens

This does exactly what it says on the tin - schedules appointments - save money because the slots that are booked are scheduled to what i need.

Desvantagens

Its just a simple software - no wow factor - you get what you pay for. Set up took a while.