--- description: Avaliações detalhadas do FareHarbor com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o FareHarbor com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: FareHarbor - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas de Reservas](/directory/83/reservation-online-booking/software) > [FareHarbor](/software/100353/fareharbor) # FareHarbor Canonical: https://www.getapp.com.br/software/100353/fareharbor Página: 1 / 46\ Próximo: [Próxima página](https://www.getapp.com.br/software/100353/fareharbor?page=2) > Software de reserva desenvolvido para ajudar as empresas de turismo, atividades e aluguéis a gerenciar e aumentar suas reservas online. Desenvolvido no Havaí com o Aloha Spirit. > > Conclusão: 1129 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.7/5** | 1129 Avaliações | | Praticidade | 4.6/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.8/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.6/5 | Com base em avaliações gerais | | Recursos | 4.5/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: FareHarbor Holdings - **Fundada**: 2013 ## Contexto comercial - **Preço inicial**: US$ 0,01 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, dinamarquês, espanhol, finlandês, francês, holandês, inglês, irlandês, italiano, norueguês, português, sueco, tcheco - **Países disponíveis**: Alemanha, Austrália, Canadá, Espanha, Estados Unidos, México, Nova Zelândia, Países Baixos, Reino Unido ## Recursos - API - Acesso para Celular - Administração de website - Agendamento automatizado - Agendamento de eventos - Agendamento de grupo - Alertas/notificações - Assentos reservados - Banco de dados do cliente - Barcode/Ticket Scanning - Bilheteria online - CRM - Calendário de eventos - Confirmations/Reminders - Criação de pacotes - Gerenciamento de faturas - Gerenciamento de fornecedores - Gerenciamento de usuários - Gestão de calendários - Gestão de canais ## Integrações (13 no total) - Fotaflo - Google Ads - Google Analytics 360 - Google Calendar - Meta for Business - Olark - Podium - Smartwaiver - Sojern Traveler Platform - Squarespace - Stripe - WordPress - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas de Reservas](https://www.getapp.com.br/directory/83/reservation-online-booking/software) ## Categorias relacionadas - [Sistemas de Reservas](https://www.getapp.com.br/directory/83/reservation-online-booking/software) - [Software para Operadores Turísticos](https://www.getapp.com.br/directory/84/tour-operator/software) - [Sistemas de Agendamento de Compromissos](https://www.getapp.com.br/directory/316/appointments-scheduling/software) - [Software de Gestão de Visitantes](https://www.getapp.com.br/directory/334/visitor-management/software) - [Software de Emissão de Bilhetes](https://www.getapp.com.br/directory/86/ticketing/software) ## Alternativas 1. 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She is a fantastic liaison between our business and FareHarbor Support, and she seems to go out of her way to ensure we're using FareHarbor to the best of our ability by facilitating appointments with FareHarbor support for us to learn how to make minor changes on the backend of our website, answering questions in a timely manner, and implementing new information to our website on a weekly basis. > > **Desvantagens**: One feature we enjoy least about this software is its mobile functionality. While it's certainly compatible with mobile devices, it's not always the most mobile-friendly in terms of working behind the scenes and formatting. Some examples include trouble viewing booking notes and updating manifests, text appearing too large, pictures a bit out of focus, etc. However, any adjustments we ask to be made in terms of format are quickly resolved by FareHarbor Support. On another note, there are times when we make adjustments in the dashboard ourselves - without the help of customer support. Yet, often those changes still have to be submitted to FareHarbor support staff, so they can make those amendments appear on our website to customers. It feels repetitive. If those small changes could automatically be reflected on the website, we feel both our staff and customer support staff could become more efficient. Finally, there seem to be plenty of features available at FareHarbor of which we users are unaware. For instance, our website was outdated and desperately needed some attention. We weren't aware we could get a website upgrade, or makeover if you will, until a support staff member reached out to us about that possibility directly. Perhaps implementing a list of available features - especially those that are at no additional cost - to all users would be a positive change all around and would ensure use all parties are using FareHarbor to the best of their ability. ----- ### "All the functionality I need with great customer service" — 5.0/5 > **Heather** | *3 de março de 2023* | Hotelaria | Taxa de recomendação: 10.0/10 > > **Vantagens**: Onboarding and transitioning was easy and they are very helpful getting you up and running. I find the software easy to use and easy for me update and edit tours and availabilities. As a major player in the rez tech arena, Fare Harbor is competitive with upgrades and has API's with nearly every imaginable API you could want. > > **Desvantagens**: The reporting feature does not have a great UI and I find it difficult to extract the info I want. Also, one major downside is the booking window is a popup, therefore google conversions cannot be exactly tracked, only tangentially. > > Overall Fare Harbor is a great tool that helps my manage my food tour and excursion business on a day to day basis quickly and easily. The customer service is great. Their knowledge base and resources are outstanding as well as there in person customer service. ----- ### "Very disappointing service" — 1.0/5 > **Al** | *20 de dezembro de 2024* | Hotelaria | Taxa de recomendação: 0.0/10 > > **Vantagens**: Dashboard is equal in quality to that of other alternatives, for example, bookingterminal.com > > **Desvantagens**: They changed the terms and fees so there is no guarantee that what they promise you when you sign up will actually stay that way long term. They have the worst customer service I encountered in any business, not replying to emails or calls, nor assisting even if things are urgent. > > Extremely disappointed with them. They changed the fee structure and would not credit our funds into their account so that we can refund clients, despite numerous calls and emails requesting to do so. Very poor customer service. ----- ### "Great fit for a medium sized tour operator" — 5.0/5 > **Craig** | *11 de maio de 2023* | Instalações e serviços de lazer | Taxa de recomendação: 10.0/10 > > **Vantagens**: We do almost 2,000 bookings for over 6,000 guests each year, I can't imagine doing that volume of transactions with a system that is not as complete as FareHarbor. The speed of the hosted environment keeps up with our check-in flow, and the system seemlessly integrates with our website for online booking. Fully 2/3rds of our bookings and over half of our passengers book online, so that is critical. > > **Desvantagens**: I think that FareHarbor could invest in improving its reporting capabilities, other than basic quantitative reports I see very little in the way of insightful reporting coming out of the application. It is flexible and does allow me to export into excel where I can do further analysis, but in general I view the reporting capabilities as rudimentary. There are some dimensions that are impossible to report against, although there are workaround using dashboard views. > > Overall FareHarbor is our source of truth for all things about our reservations, our scheduled tours and our guide assignment. I now use one of the FarHarbor reports as the basis for guide compensation, so it is fully integrated into our business operations. My interactions with their support organization have been very satisfying. ----- ### "Well structered and efficient online booking management platforms" — 5.0/5 > **Teresa** | *23 de março de 2023* | Serviços de eventos | Taxa de recomendação: 10.0/10 > > **Vantagens**: FareHarbor system helped us creating a website and due to their world wide partnerships, the system increased the number of bookings and consequently made our revenue grow, by letting customer browse our Tours and easily book online. Being free of charge for the company. Efficient checkout experience. It really offers excellent features for tour and activity operators. > > **Desvantagens**: Website designed in a very basic and unappealing way, considering that if it were improved it would guarantee an excellent and growing source of income for the company. The website handling is strict and not allowed. Poor training - only one session (viewable for a year) and in short videos. Difficulties in spoken communication with Support. Any time you want to change anything in your dashboard, from product to prices, you need to spend time emailing support and wait for a response. > > Due to the world wide partnerships it is a great and profitable Booking Software, offering a large range of Reports and management tools. ----- Página: 1 / 46\ Próximo: [Próxima página](https://www.getapp.com.br/software/100353/fareharbor?page=2) ## Links - [Ver em GetApp](https://www.getapp.com.br/software/100353/fareharbor) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados