Zoho Billing
Sobre o Zoho Billing
O Zoho Subscriptions é voltado para o crescimento de empresas de assinatura que desejam automatizar todo o processo de gerenciamento de assinaturas sem qualquer aborrecimento.
A partir do momento em que um cliente assina seu serviço/produto, o Zoho Subscriptions envia faturas, cobra renovações, envia notas de agradecimento após pagamentos, notifica você e seus clientes se um pagamento falha, tenta efetuar o pagamento novamente e repete tudo isso até que sua assinatura expire. E faz tudo isso automaticamente.
Nível de experiência: iniciante ao avançado
Tamanho de empresa: pequenas e médias
Preço: começa em US$ 39 por organização por mês, cobrados anualmente (sem taxa de configuração. Não é necessário cartão de crédito).
Clientes satisfeitos: FilterSnap, EuroBox, Phillip's Flags, Mobile Loyalty, Bentley Parking Services
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Avaliações
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- Setor: Entretenimento
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Top Notch Subscription Service
Avaliado em 29/04/2019
Very solid subscription service, honest, reliable, doesn't demand a percentage of your sales, but...
Very solid subscription service, honest, reliable, doesn't demand a percentage of your sales, but simply functions as a reliable subscription management service.
Vantagens
This is a highly competent subscription service, more features than we could possibly use, and we get to use our own billing. Many subscription services also want to do your billing, or getting a percentage of our sales, charging more than our bank, and then they "own" our customers, which is a deal-breaker for us. Zoho Subscriptions is what a subscription service should be, a highly competent web service that does all the heavy lifting, and plugs into our website and payment processors. We've been with Zoho for two years without an outage. We couldn't be happier.
Desvantagens
The lack of an easily integrated customer portal results in us having to write a lot of user-facing pages on our site simply to do what is already available in the admin interface. But every time we've had a genuinely poorly designed thing on Zoho's end, they listened and rolled out changes within a few months. They obviously care about making this the best service.
- Setor: Eletrônicos
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 7.0 /10
A good Subscriptions solution
Avaliado em 10/12/2020
When it comes to subscriptions software, there are not many good choices out there, and the monthly...
When it comes to subscriptions software, there are not many good choices out there, and the monthly cost is high and this is the case for Zoho subscriptions and it lacks many features available in other software for the same cost. The interface needs to be polished as many features are hidden and hard to find and needs more integrations
Vantagens
It does what it supposed to do, handle subscriptions and payments for recurring billing, the interface is ok but can be better
Desvantagens
Some features are not available and no API , the cost is kind of high if you have a high number of clients
Resposta do Zoho
Hi Joe,
Thanks for taking the time to review Zoho Subscriptions!
Zoho Subscriptions does have an extensive REST API library that has almost all functionalities as the app. You can check out our API doc here:
https://www.zoho.com/subscriptions/api/v1/
If you have any other questions, feel free to get back to us at [email protected]
Regards,
Harikrishna
The Zoho Subscriptions Team
- Setor: Serviços e tecnologia da informação
- Porte da empresa: 11–50 funcionários
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
Avaliado em 15/11/2015
- Setor: Varejistas
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Easy and efficient
Avaliado em 31/05/2019
We have been using Zoho subscriptions for about a year now and so far so good. We have had some...
We have been using Zoho subscriptions for about a year now and so far so good. We have had some road blocks in the bringing trying to figure out where all the functions we needed where and now to handle special circumstances, but we have figured out most of its workings and its been pretty much smooth sailing since then.
Vantagens
I like that you can postpone payment if someone wishes to suspend their membership without have to cancel the whole subscription. I also like that emails are so easy to send the customers right through the website.
Desvantagens
My only complainant is that the initial set up when adding a new customer could be a little more simplified and straight forward. Some of our sales team says it takes a few times to get used to where all the information is that is required and is doesn't point you in the right direction (i.e. high lighting a tab you missed) it just tells you you missed for example the address. Also I would like to see a reminder for when someone's postponed payment will be due again.
- Setor: Publicidade e marketing
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Great Potential but a Few Key Failures
Avaliado em 30/05/2019
We offer subscriptions to our services to make it easier for customers to access agency services...
We offer subscriptions to our services to make it easier for customers to access agency services and manage their payments instead of getting a $100 bill one month and a $1200 bill the next. It also helps us structure client relationships with responsibilities and on going work.
Vantagens
You can build plans for whatever you want with products and that is pretty simple in and of itself. It is tightly integrated to other Zoho Apps so that get's an A+, the testing environment is not too hard to configure. Add-on products can be created but not listed on the hosted page so an Add On essentially has to be added down the road as an invoiced item which means clients cannot configure their solution.
Desvantagens
Spent about 3 hours configuring Test and when I created the Live environment - had to to it all over again. Nothing you create in Test is in Live. I have checked it twice - it asks you to copy an environment and when I did - poof - had to recreate the products and addons all over again. That seems like a glaring error and opens the solution to errors in subscriptions, wording, pricing, everything. Very odd way to build the solution.
Perguntas frequentes sobre o Zoho Billing
Abaixo estão algumas perguntas frequentes sobre o Zoho Billing.P: Que tipo de planos o Zoho Billing oferece?
O Zoho Billing oferece os seguintes planos de pagamento:
- A partir de: US$ 15,00/mês
- Modelo de preços: Versão gratuita, Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Zoho Billing?
Os clientes habituais do Zoho Billing são:
Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
P: Em que idioma o Zoho Billing está?
O Zoho Billing está nos seguintes idiomas:
alemão, espanhol, francês, holandês, inglês, italiano, japonês, português, sueco
P: O Zoho Billing é compatível com dispositivos móveis?
O Zoho Billing é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Zoho Billing se integra com quais outros aplicativos?
O Zoho Billing se integra com os seguintes aplicativos:
2Checkout, Avalara, CSG Forte, Dropbox Business, Evernote Teams, Gmail, Google Analytics 360, Google Drive, Google Workspace, Microsoft 365, Microsoft Outlook, OneDrive, PayPal, Razorpay, Slack, Stripe, Twilio, WePay, WordPress, Zapier, Zoho Analytics, Zoho Books, Zoho CRM, Zoho Cliq, Zoho Creator, Zoho Desk, Zoho Docs, Zoho Flow, Zoho Inventory, Zoho Mail, Zoho WorkDrive, authorize.net
P: Que nível de suporte o Zoho Billing oferece?
O Zoho Billing oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo
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