Accountable

The ease of use and everything is done within the platform. There is no need for signing software. There is no need other than if you want to back up information to have any other storage software. I really the support time. Typically, within a couple of hours or soon you have answers to your questions

There really aren't many cons. The only one that I have found is that signatures for certain documents (CA) aren't appended to the document. I didn't understand why it was appended to all other docs. That really is the only compliant

Accountable is user-friendly, easy to navigate, and provides clear HIPAA explanations. The training is especially beneficial for those with limited experience, and the overall interface ensures understanding without difficulty, making it an excellent tool for beginners and professionals alike.

What I liked the least initially was the difficulty of adding candidates already registered in Accountable, especially those who previously worked with a different company. When they needed to take HIPAA training, we couldn’t add them to our system because their user profile already existed. I hope there’s a way to access all registered emails, regardless of their previous company, so we can activate or include them in our organization seamlessly.

1)Responsiveness of your team to questions - it's nice to have an expert in this field. 2) Ease of use of the product - I especially love the dashboard 3) Comprehensiveness of the solution - the ability to send BAAs and other documents from the software are huge wins!

The video content is great - but now that we've been using this for a few years, my team has mentioned that they are getting bored with with videos -they know what to expect and it's not holding their interest.