Survicate

4,6 (90)
Escreva uma avaliação!
Customer feedback surveys for scaling companies

Sobre o Survicate

Survicate is a customer experience surveys platform for scaling companies.

Customer experience tools are either basic survey tools or complex enterprise platforms. Survicate combines the best of both worlds: ease of use with powerful functionality.

— NPS, CSAT, CES, and 12 more question types.

— Perfect solution for small-to-medium-sized companies (SMBs.)

— Easy integration with Intercom, HubSpot & more (native, code-free.)

— 100+ various free-to-use surveys templates.


Principais benefícios do Survicate

- Get to know your customers better and adjust your offer to their needs
- Discover and remove friction points from the conversion process
- Collect ideas for improvements


Imagens

Survicate Software - 1
Survicate Software - 2
Survicate Software - 3
Survicate Software - 4
Survicate Software - 5
Survicate Software - 6
Survicate Software - 7
Survicate Software - 8
Survicate Software - 9
Survicate Software - 10
Survicate Software - 11
Survicate Software - 12
Ver mais 14
Survicate - Vídeo
Survicate - Vídeo
Survicate Software - 1
Survicate Software - 2
Survicate Software - 3
Survicate Software - 4
Survicate Software - 5
Survicate Software - 6
Survicate Software - 7
Survicate Software - 8
Survicate Software - 9
Survicate Software - 10
Survicate Software - 11
Survicate Software - 12

Está em dúvida sobre o Survicate? Compare com uma alternativa popular

Survicate

4,6 (90)
VS.
Mais avaliado

Preço inicial

US$ 99,00
mês
US$ 25,00
mês

Opções de preços

Versão gratuita
Versão de teste gratuita
Versão gratuita
Versão de teste gratuita

Recursos

76
90

Integrações

35
23

Praticidade

4,7 (90)
4,6 (10.086)

Relação qualidade/preço

4,3 (90)
4,4 (10.086)

Atendimento ao cliente

4,8 (90)
4,3 (10.086)
As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

Alternativas

SurveyMonkey

4,6
#1 alternativa ao Survicate
Com a confiança de 98% das empresas listadas na Fortune 500 e usada em mais de 350 mil organizações, a plataforma...

SurveySparrow

4,4
#2 alternativa ao Survicate
O SurveySparrow permite transformar pesquisas em conversas. Com uma interface de conversação, o SurveySparrow permite...

Delighted

4,9
#3 alternativa ao Survicate
O Delighted é um sistema de coleta de comentários de clientes baseado na nuvem, que usa pesquisas de pergunta única em...

XM for Strategy & Research

4,7
#4 alternativa ao Survicate
Estabeleça a base certa para gerenciar as experiências das partes interessadas. De informações de clientes a segmentação...

Avaliações

Classificação geral

4,6 /5
(90)
Relação qualidade/preço
4,3/5
Recursos
4,2/5
Praticidade
4,7/5
Suporte ao cliente
4,8/5

Já tem o Survicate?

Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

Exibindo 5 avaliações de 90
Julio
Julio
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 10.000+ funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

A strategic partner for IT teams

Avaliado em 22/10/2024

We find Survicate ideal for collecting direct feedback and tailoring surveys to the specific needs...

We find Survicate ideal for collecting direct feedback and tailoring surveys to the specific needs of each team or project. It's also invaluable for evaluating new tools and technologies, measuring team efficiency, and optimizing support processes, making it an indispensable tool for our teams.

Vantagens

Survicate is a tool that enables IT teams to turn data into actionable insights, improving service quality and user satisfaction. By providing an easy-to-use and highly customizable platform for collecting and analyzing feedback, it becomes a strategic partner for any organization seeking to optimize its technology operations.

Desvantagens

I don't have any negative comments to raise.

Resposta do Survicate

Hello Julio! Thank you for your excellent review. We're delighted to hear that Survicate has become a strategic partner for your IT teams, helping you turn data into actionable insights. We appreciate your support.

~Paulina from Survicate

Tarnika
Classificação geral
  • Setor: Automotivo
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Semanal durante 6 a 12 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Great tool!!

Avaliado em 05/11/2024

overall, its great!! thy customer support is great , the resources are valuable for quick fixes and...

overall, its great!! thy customer support is great , the resources are valuable for quick fixes and questions. our CSM is very helpful as well which makes it easier to fix any issues. The product team at Survicate take customer feedback seriously and incorporate change quickly which is great!

Vantagens

In-product feedback surveys! very few survey tools out there have this feature at the price point Survicate offers.

Desvantagens

The UI/UX could be better! additionally, having a feature to control what the dashboard of a particular survey should look like is needed.

Alternativas consideradas

Hotjar e Pendo

Razões para escolher o Survicate

Data laws as per GDPR chaged and the cost was very high

Software anterior

Google Analytics 360

Razões para mudar para o Survicate

chaep + integratin with smartlook was a crucil factor

Resposta do Survicate

Hi Tarnika,

Thank you for sharing your experience with our in-product feedback surveys and for your kind words about our customer support. We appreciate your feedback on the UI/UX and dashboard features and are always looking to improve.

~Paulina from Survicate

Avaliador Verificado
Classificação geral
  • Setor: Software
  • Porte da empresa: 501–1.000 funcionários
  • Usado Outro durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Jacob from Support was Great

Avaliado em 30/01/2019

Support managed to solve my issues, super well.

Support managed to solve my issues, super well.

Vantagens

Embedding a question into an email intergrated with intercom is a killer feature.

Desvantagens

That I managed to not realize I was not in my company environment until after I sent out a survey to 1,000 people. Maybe make it more clear when you're using a free account?

Resposta do Survicate

Hi, thank you for the largely positive feedback! We agree embedding surveys into an email in Intercom is a killer feature.

Happy to let you know we've since further improved the Intercom integration.

For example, you can run surveys directly in the Intercom messenger, send Intercom attributes to Survicate to better analyze survey data, and much more.

Also, we now communicate free plan limits more clearly. The name of the account is always visible in the top right-hand corner of the application.

Please let us if we can help you in any other way.

Katie
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 201–500 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Survicate Review

Avaliado em 14/11/2024

Vantagens

They have a great customer service team who is always able to help.
Creating and analysing surveys is easy and intuitive

Desvantagens

To be honest, nothing comes to mind right away. I would like if in a workspace I could filter the date range of all my surveys in that workspace at the same time to view and analyse the results instead of one by one.

Resposta do Survicate

Hi Katie,

Thanks for your review!

We're really pleased to hear that our customer service team and intuitive survey tools are meeting your needs. Thank you for your feedback; we're always looking to improve.

~Paulina from Survicate

Damian
Classificação geral
  • Setor: Transporte rodoviário e ferroviário
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Semanal durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Great tool for collecting feedback both on web and app

Avaliado em 14/08/2024

At our company, we use Survicate to collect feedback from our users across our different sites, in...

At our company, we use Survicate to collect feedback from our users across our different sites, in different languages, both on the web and in the app. We love the versatility of creating segments and showing a specific survey to a specific group of users. Plus, we link these surveys to our screen recording software, so we have the feedback and what the user did in the meantime - a great mix to solve problems.

Vantagens

Easy of use, pricing, versatility, scalability, support, integration with other tools, "topics" functionality... it was a great discovery for us and offers all we need for our end-user surveys.

Desvantagens

For our necessities I have no complaints about it. Maybe more design options, but they release new features from time to time.

Resposta do Survicate

Hi Damian,

Thanks for the fantastic review. We're thrilled Survicate is working so well for your multilingual, multi-platform feedback needs.

Love hearing how you're using our segmentation and integrating with screen recording - that's a powerful combo!

We're always working on new design options, so stay tuned.

Keep rocking those surveys!
Survicate Team

Exibindo 5 avaliações de 90 Leia todas as avaliações

Perguntas frequentes sobre o Survicate

Abaixo estão algumas perguntas frequentes sobre o Survicate.

O Survicate oferece os seguintes planos de pagamento:

  • A partir de: US$ 99,00/mês
  • Modelo de preços: Versão gratuita, Assinatura
  • Avaliação gratuita: Disponível

Survicate offers usage based plans & pricing. Get started for free & choose the best option: Free: $0/month Essential: $79/month ($65 per month billed annually) Professional - $159/month ($129 per month billed annually)

Os clientes habituais do Survicate são:

51–200, 201–500, 501–1.000, 1.001–5.000

O Survicate está nos seguintes idiomas:

inglês, polonês

O Survicate é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O Survicate se integra com os seguintes aplicativos:

ActiveCampaign, Calendly, Customer.io, Drift, Drip, Freshdesk, Freshsales, Fullstory, GetResponse, Google Analytics 360, Google Sheets, Help Scout, HubSpot Marketing Hub, Intercom, Keap, Kit, Klaviyo, Lead Gen & CRM (formerly SharpSpring), Mailchimp, Mailgun, Marketo Engage, Microsoft Teams, Ortto, Pipedrive, Salesforce Marketing Cloud Account Engagement, Salesforce Sales Cloud, Segment, SessionCam, Shopify, Slack, VERO, Woopra, WordPress, Zapier, Zendesk Suite

O Survicate oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para Survicate.