HotSchedules

I love the features that hotschedules offers to maintain and publish accurate schedules. As a business operator, it is imperative that they are done accurately and while within our forecasted budgets. Hotschedules is easy for associates to access and navigate.

I often wish that alerts involving team members accruing overtime was more prominent, but overall like the ability to run overtime reports when necessary.

Scheduling, messaging, and forecasting have never been easier! If you own a restaurant, you need this.

Customer service used to be excellent, but lately, it hasn't been good at all. I went from a 2 minute wait to talk to 6+ hours to get a callback—usually by the time I'm home. I'm confident they're just going through some changes and it will be back to the high standard.

I have found that HotSchedules solves the ever-present problem in any workplace: "I didn't know I was scheduled!" Even when employees swap shifts or take another employee's shift, the software shows them that they maintain ownership of their originally assigned shifts until manager approval.

The fact that users have to pay to download the app on their smartphones is challenging. Although the workplace pays for the software, employees have to pay to get the software on their cellphones. This problem is compounded by the fact that the website doesn't have a very interactive design, much unlike the app, so employees often have to get the app to have a decent experience using HotSchedules.

Great for scheduling and staff communication. Makes handling a large staff easy. Logbook is great for communication on all issues with mangers and staff, even starting to use it to track our hr.

Want to see the inventory system improve as well as better ease of use across multiple venues other than that continue to grow and develop

What I liked most about hot schedules is always being organized and being able to see my schedule ahead of time, eliminating the need to write it down or call/go in person to see when I was working next.

What I liked least is that not enough companies are using it! It’s a great platform, so I have nothing negative to say.