Setmore

4,6 (960)
Escreva uma avaliação!
Software de agendamento online para pequenas empresas

Sobre o Setmore

O Setmore é um aplicativo de agendamento que ajuda você a gerenciar seus clientes e os compromissos da equipe online. Programe seus compromissos a partir do seu perfil, site ou página do Facebook. Você também pode manter o controle da programação de até 20 membros da equipe. Sincronize seus compromissos com seu Google Cal e seja notificado sobre eventos cancelados ou remarcados onde quer que esteja.

O Setmore também fornece uma plataforma de reserva de autoatendimento que você pode configurar em seu site e página do Facebook para permitir que seus clientes reservem o horário que melhor lhes convier. Graças à sua parceria com a Stripe, o Setmore permite processar todas as transações com cartão online. O Setmore permite que os clientes paguem com antecedência diretamente através da página de reserva. Você também pode registrar suas transações em dinheiro com o sistema de caixa registradora do Setmore.

Para cada compromisso que você reserva, cancela ou remarca, o Setmore envia automaticamente um lembrete por e-mail ou SMS. Você também pode gerenciar seus compromissos em dispositivos móveis, graças aos aplicativos Setmore para iOS e Android. Você também pode exibir as avaliações e classificações de clientes diretamente na sua página de reserva.


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Preço inicial

US$ 12,00
mês
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Opções de preços

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Recursos

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Integrações

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Praticidade

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Avaliações

Classificação geral

4,6 /5
(960)
Relação qualidade/preço
4,7/5
Recursos
4,3/5
Praticidade
4,6/5
Suporte ao cliente
4,7/5

Já tem o Setmore?

Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.

Exibindo 5 avaliações de 960
Gracilma
Classificação geral
  • Setor: Varejistas
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Avaliação gratuita
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Avaliando o SetMore

Avaliado em 31/07/2023

No geral tem sido uma ótima opção e experiência com o uso.

No geral tem sido uma ótima opção e experiência com o uso.

Vantagens

O que mais gostei é que não tive dificuldades para agendar e gerenciar meus compromissos. Além disso, achei ótimo poder personalizar a minha página.

Desvantagens

O que menos gostei foi a limitação imposta pela versão gratuita do software.

Resposta do Setmore

Hello Gracilma P
Thank you for your feedback on SetMore! We're glad to hear that you found scheduling and managing appointments easy, and that you enjoyed the ability to customize your page. We understand your concern about the limitations of the free version, and we are constantly working to improve our offerings and provide more value to our users. We appreciate your support and are grateful for your positive experience with SetMore. If you have any further suggestions or questions, please don't hesitate to let us know.
Michelle, Team Setmore.

Gisselma
Classificação geral
  • Setor: Serviços de Facilities
  • Porte da empresa: 5.001–10.000 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Aplicativo maravilhoso

Avaliado em 28/12/2022

Vantagens

Ótimo para não esquece as datas, os compromissos.

Desvantagens

Nada a reclamar. Ótimo produto. Nenhuma reclamação

Resposta do Setmore

Hi Gisselma,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is a wonderful app. It's great that the app keeps you updated so you don't forget any important dates or appointments.

If you require any further assistance, do not hesitate to reach out to [email protected].

Julia, Community Team

Junko
Junko
Classificação geral
  • Setor: Serviços financeiros
  • Porte da empresa: 5.001–10.000 funcionários
  • Usado Semanal durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

A system to book appointments necessary

Avaliado em 30/05/2023

It is a tool that has an automated system for reservations and even online payments, it is also...

It is a tool that has an automated system for reservations and even online payments, it is also easy to use and is adaptable to the company

Vantagens

I like it because it is an ideal tool to manage and schedule appointments without conflicts, this cloud-based solution allows updates to always be current, allowing reservations to be made without problems, it is a type of system that can be implemented anywhere industry since it is much easier to manage employee or even customer schedules with greater accuracy

Desvantagens

I have no problems and it has become an excellent tool for contact management with clients and partners, in a way organized in the cloud and accessible

Resposta do Setmore

Hello Junko,

Thank you for your positive feedback on our appointment scheduling system. We are delighted to hear that it has evolved into an excellent tool for managing contact with your clients and partners. We are delighted that you find our cloud-based solution simple to use and adaptable to your business's requirements. Our automated reservation and online payment system is intended to improve accuracy and streamline the booking process.
We appreciate your feedback and look forward to providing you with a dependable appointment booking solution in the future.

Furthermore, our customer service team is available 24/7 to answer any questions or concerns you may have. We also provide regular updates and improvements to ensure that our solution is current and meets your changing needs.

Michell, Team Setmore.

Anthony
Classificação geral
  • Setor: Fabricação elétrica/eletrônica
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Praticidade
  • Probabilidade de recomendação 10.0 /10

Setmore: Manage your appointments with ease.

Avaliado em 02/05/2023

I had the chance to work with Setmore as an intern in my university's IT department, and I was...

I had the chance to work with Setmore as an intern in my university's IT department, and I was pleased by its feature set and simplicity of use. Setting up several departmental events was my responsibility, and using Setmore's real-time booking and appointment reminders really eased the procedure. It also gave me the opportunity to track consumer information and manage payments, which was essential for making sure that our events went off without a hitch.

Vantagens

Setmore is a powerful and easy-to-use appointment scheduling tool that offers many advantages to businesses. It offers a wide range of services, including real-time booking, appointment reminders, simple appointment scheduling, customer administration, and payment processing. Users may easily manage the system thanks to its straightforward and user-friendly layout. Additionally, it has a mobile app that enables users to schedule appointments while on the go. Furthermore, Setmore offers first-rate customer service, ensuring that users can get help whenever they need it.

Desvantagens

The restricted customizability of Setmore is one of its possible drawbacks. Although the booking page can be customized in a number of ways, users may find it difficult to change the software's overall look and feel to match their brand. Additionally, some users have mentioned sporadic bugs and performance issues with the software, but Setmore's support staff usually fixes these right away.

Resposta do Setmore

Hi Anthony,

Thank you for taking the time to provide a lengthy review.

Firstly, it's great that you think the app is powerful and easy to use with extensive functionality. Thrilled to hear that you think we offer first-rate customer service, we'll make sure to pass on your comments to the team.

We appreciate all feedback to help us improve the service we offer. We're currently in the process of looking at how we can increase the customization of the app for our customers. I'll make sure to pass on your comments to the developers.

Julia, Community Team

Sarah
Sarah
Classificação geral
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 5.0 /10

A good, easy to use program, well-priced, but with a lot of unusual glitches

Avaliado em 02/08/2016

We love the features, we love the pricing...but we find that there are a lot of glitches going on...

We love the features, we love the pricing...but we find that there are a lot of glitches going on that make our business look unprofessional. As a medical office, its important for us to appear professional...and Setmore has let us down on this front quite a few times.
Asking questions or lodging complaints with the company is tricky, as they're always dodging blame. Its always possible to 'chat' with a consultant, but I think English isn't always their first language, making some communication tricky.
That said, the main part of the program works well...but be prepared for some odd glitches occasionally - like clients sometimes being able to book outside of your booking hours (which they tell me isn't possible...yet its happening), or SMS reminders just not being sent (even if the system says they were). Another time, a client managed to log in as an administrator and somehow set herself up as another practitioner....that was odd too. But according to Setmore, we did that ourselves and she couldn't possibly have done it (they said as they deleted her practitioner profile).
Most of our clients find the Setmore online booking website easy to use, but don't bother trying to set up a lead time for appointments...I don't know why, but even when they changed it from 2 days to 24 hours, it still wouldn't allow clients to have the lead time we wanted (i.e. the amount of time required to book an appointment online so we didn't end up with any surprise appointments).
Also, be prepared to constantly sync your duplicate clients in your database...it is incredibly annoying and time-consuming.
In addition, the recurring appointment feature had to be disabled on our account, as if clients wanted to edit one appointment in a series, we would have to search back to find the original appointment in the recurring series, delete or change that one...and THEN edit every single appointment from then on (it sometimes was weeks or months of edits to be made for one appointment to be changed), so we no longer use that feature.

The widget to link through to our Wix website however is very handy, and they are trialing features such as 'classes' and Stripe payments. We cant comment on how the payments feature functions, as we don't use it.

Vantagens

Ease of use.
Even technologically-challenged clients do not find it daunting to book online.
Configurations for appointment times, and setting individual practitioner shifts are really flexible.
SMS reminders included in the price - fantastic.
Customised SMS reminders are a wonderful bonus.
Widget to link a booking page to our website is great.

Desvantagens

Glitchy.
Communication...good but challenging.
SMS reminders sometimes don't get sent.
Recurring appointment feature does not work for our business.
Duplicate customers are constantly being created, and syncing them takes time.

Exibindo 5 avaliações de 960 Leia todas as avaliações

Perguntas frequentes sobre o Setmore

Abaixo estão algumas perguntas frequentes sobre o Setmore.

O Setmore oferece os seguintes planos de pagamento:

  • A partir de: US$ 12,00/mês
  • Modelo de preços: Versão gratuita, Assinatura
  • Avaliação gratuita: Não disponível

Os clientes habituais do Setmore são:

Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

O Setmore está nos seguintes idiomas:

alemão, coreano, dinamarquês, espanhol, finlandês, francês, hebraico, holandês, húngaro, inglês, italiano, japonês, norueguês, polonês, português, russo, sueco, tcheco, turco, árabe

O Setmore é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O Setmore se integra com os seguintes aplicativos:

Agile CRM, Clio, Constant Contact, Drip, Drupal, Freshdesk, Freshsales, Gmail, Google Analytics 360, Google Calendar, Google Contacts, Google Meet, Google Tag Manager 360, HubSpot CRM, Insightly, Instagram, Intercom, Joomla, Keap, Klaviyo, LawPay, Mailchimp, MailerLite, Meta for Business, PayPal, Shopify, Slack, Square Online, Square Payments, Squarespace, Stripe, Trustpilot, Twilio, VideoAsk, Weebly, Wix, WordPress, Zapier, Zendesk Suite, Zoho CRM, Zoom Workplace, serviceminder.io

O Setmore oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo

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