Agile CRM

A melhor ferramenta que adquirimos para o gerenciamento e captura de leads. Consigo gerenciar todos os leads e orgazicional da empresa inteiro

Há recursos que podem ser melhorados no quisito de relatório.

Como cliente eu gostei do programa, bem usual.

Complicadinho e dificil de mexer, tem que ter alguém especializado nele para ensinar todas as suas categorias e tudo o que o software tem para oferecer.

Facilidade em usar, consegui passar para pessoas que nunca haviam usado o CRM.

As vezes fica lento, e trava, mas me atende da mesma forma.

Organização e acessibilidade, facilidade no segmento de possíveis clientes, comunicação eficiente, visibilidade de vendas.

Complexibilidade de entender algumas informações sem realizar a busca.

I used this platform for a solid year and put in hundreds if not thousands of contacts into this CRM. I liked how many categories there were to define a lead or a contact, the system that you set up to see how much potential revenue you had to win based on your leads was helpful, and the price is unbeatable. I mean truly, you can use this platform for free for up to 50,000 contacts. That's pretty amazing.

There's a reason why I call this particular platform a good "first step." Agile CRM says it offers marketing automation, gamification, and project management - but this is a far from complete product. In the free version you can only create so many marketing automation blocks before it makes you pay, but even if I did upgrade I'm not sure the platform could handle the sales process I wanted to have set up. Something else to mention about this platform is there customer service. I'm fairly certain the CEO is their only customer service rep. Every time I had a problem with the platform (roughly 1-2 times a month) it was the same man who picked up the phone - and when my problem was solved he made me delete the Tweet I sent out when I asked for help, and then made me publicly thank him. I found that very strange. Overall you should try this platform out if you're just starting out, but upgrade to something like Infusionsoft if you're really looking to up your game.