Culture Amp

I think the UX/ UI is good, and easy enough to use, but also there's so much under the hood so that it's also a really robust tool. The product improvements have actually been improvements, and I'm excited whenever there's an update. The support team is also fantastic - I've never had a poor experience with the support team, and they are really great ambassadors for the company.

The Academy is the secret sauce, in my opinion - in addition to support articles for operations and administering the tool, all of the research and literature around engagement and feedback, written by I/O Psychology experts has helped me simultaneously learn more about best practices, while also providing backup to the methodology when I'm presenting findings to senior stakeholders.

Also - everything else Culture Amp does is great: Slack community, meetups, newsletter, etc. that I think they're building really great public culture and brand so... I want to like what they're doing software-wise. I'm well primed to like the tool.

Sometimes I wish the admin functionality was a little bit more robust - i.e. our organization structure changes a little bit year-over-year, but in order to map departments to previous years, it's a manual thing that the support team has to do. Or with the new inspiration engine, if it's customizable to the organization, I think it'd be neat to have a big library of actions, and be able to see which questions/ factors they're tied to, so that when you're writing new ones or building that out, you don't have to do it on the individual survey level. But that's a new part of the product, so maybe it'll get there later.

I find the daily training manageable and very impactful. I am currently doing Essential Productivity Skills and I have tried many of the teachings and they really do work for me. I am easily distracted and working with these tools offered has helped me to stay more focused.

I have not really come across anything I don't like, sometimes I want to do more on a day,, but I get the part of taking it in and practise practise practise...

The software platform is robust. It has a lot of helpful features.

Setting up the engagement survey can be painful, especially with awful product support. Most guides are in writing, so dyslexics will find get confused. They have a lot of bespoke terminology that takes time to get used to.

Easy of use. Feedback is easy rto send and receive. A place to distil your years work

check in scales for 1-1 meeting. I see the point but a bit much for my taste

Goal settings management and Feedback generation

Check-ins features, Link goals to goals, check for other colleagues profile and organigram.