Lead Gen & CRM (formerly SharpSpring)
Sobre o Lead Gen & CRM (formerly SharpSpring)
A SharpSpring, uma empresa Constant Contact, é uma plataforma de marketing de crescimento de receita que ajuda pequenas empresas a gerar leads, melhorar as conversões em vendas e gerar maiores retornos sobre o investimento em marketing. A plataforma inovadora, arquitetura aberta e suporte gratuito ao cliente, juntamente com contratos flexíveis, geram resultados reais para uma empresa ou agência de marketing digital em crescimento. Saiba mais.
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Lead Gen & CRM (formerly SharpSpring)
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Alternativas
Pipedrive
HubSpot Sales Hub
Zoho CRM
Freshmarketer
Avaliações
Já tem o Lead Gen & CRM (formerly SharpSpring)?
Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.
- Setor: Publicidade e marketing
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Recomendo para todos
Avaliado em 10/10/2020
sou fã
sou fã
Vantagens
Sua usabilidade é muto boa, o suporte americano é muito bom e muito ágil, mas o que mais gostamos é a integração das informações entre vendas e marketing que nos ajuda muito
Desvantagens
São pontos que eles já estao melhorando, mas por ser uma plataforma americana, alguns pontos (detalhes) acaba sendo diferente aqui no Brasil
- Setor: Publicidade e marketing
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Incredible value for a robust tool
Avaliado em 13/06/2020
SharpSpring has helped us align our sales and marketing efforts, automate and elevate our lead...
SharpSpring has helped us align our sales and marketing efforts, automate and elevate our lead follow up, and extend our offering to the market.
Vantagens
I love the simplicity of the CRM and the ability to see the life of the lead activity across both sales and marketing. SharpSpring can do so many things and the cost can't be beat compared to equivalent offerings. You can begin using this tool very quickly.
Desvantagens
The set up does take some commitment and patience, but the customer service is outstanding and the tracking and functionality are worth the effort.
- Setor: Publicidade e marketing
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Sharpspring for the win--Top quality marketing software for a decent price
Avaliado em 13/08/2020
We've been using sharpspring for ourselves and as an agency for our clients. Love how well it...
We've been using sharpspring for ourselves and as an agency for our clients. Love how well it tracks clients, incoming emails, syncs with our inbox, and tracks interactions for all of our clients.
Vantagens
Looking to get the best out of my email marketing, Sharpspring gives me the chance to reach out to my whole list with a modicum of effort. The best part is the automation--triggers and the ability to build out a complex program make a big difference in efficacy and efficiency.
Desvantagens
The email builder inside of the program--WYSIWYG. You can do this, but it's frustrating to make the thing look like you want it to.
- Setor: Logística e cadeia de fornecimento
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 5.0 /10
Review
Avaliado em 22/07/2019
Started out fine until we realized that all the report data within SharpSpring was false. We...
Started out fine until we realized that all the report data within SharpSpring was false. We understand that data accountability is an issue in the marketing automation industry as a whole, but SharpSpring is especially terrible at this. The fact that upper management in IT recognizes that email report data is different between what's in SharpSpring email reports, what's in SharpSpring Life Of The Lead, and what's in the exported email report excel list and subsequently admits that none of it is entirely correct is beyond me. The software is meant to provide genuinely insightful feedback to track user activity and potential conversions, however, the development team.
Vantagens
Marketing automation features are very helpful.
Desvantagens
- There is no escalation process for customer support requests that are above a customer support reps expertise
- Email report data is BS and one of the heads of IT at SharpSpring admitted it. The report data within SS differs from the data exported; the excel file has duplicate headline titles with different meanings/data; email data is shit - we sent test emails internally and didn't open them and it shows we opened them 3 times in SS and 4 times in the exported report
- Life of the Lead is the most valuable data within SS and yet you cannot automate based on any of it
- Life Of The Lead duplicates email "opens" and "clicks" based on how many people are in the chain, giving a false view of engagement from customers
- Email clicks are a load of BS - it shows that emails were opened and every link clicked within 10 seconds of sending because of spam bots/filters. SharpSpring doesn't filter this data out, so we can't tell the difference between what's real and what's not. "Can't we export the excel sheet and do that filtering ourselves?" Nope - as stated before, one of the head IT guys at SharpSpring validated our concerns that the excel email report is indeed, shit data. None of it is usable
- Rather than creating a backlog of needed updates and releasing them as a batch update on non-business-hours, SharpSpring product development teams push updates during work hours, breaking crucial functionality for 3+ hours/week, leaving our sales staff twiddling thumbs and complaining.
Resposta do Constant Contact
Chris, we're so sorry to hear about the experience and issues you've had with SharpSpring. We thoroughly appreciate that you have expressed specific concerns and hopefully we have the opportunity to regain your trust. I know the team is actively looking into these issues, but if there's anything additional we can do in the meantime, please feel free to reach out to us at [email protected].
- Setor: Publicidade e marketing
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Sharpspring the most complete marketing automation software you can get in this price range!
Avaliado em 02/08/2019
We use this software for the "marketing automation" catch leads and convert them to customers (for...
We use this software for the "marketing automation" catch leads and convert them to customers (for us but also our custumers). I have been using other tools and they tend to be FAR to big and overwhelming.
So my experience is that i can easy train others to use SharpSpring and let marketing and sales work together in the tool and with the tool.
Vantagens
- Price
- Easy of use
- Easy to implement and learn
- Fast support
- Active community and many updates
- Possible to have skype calls and team sessions with SharpSpring to spar.
Desvantagens
- The Social Media part in the software is not optimal, we still use other software next to it.
- CRM feature is small, great for small companies, but bigger ones can come short.
Razões para mudar para o Lead Gen & CRM (formerly SharpSpring)
After running the demo of each software, the price, easy of use, and SharpSpring had a better fit with our type of costumers.Perguntas frequentes sobre o Lead Gen & CRM (formerly SharpSpring)
Abaixo estão algumas perguntas frequentes sobre o Lead Gen & CRM (formerly SharpSpring).P: Que tipo de planos o Lead Gen & CRM (formerly SharpSpring) oferece?
O Lead Gen & CRM (formerly SharpSpring) oferece os seguintes planos de pagamento:
- A partir de: US$ 449,00/mês
- Modelo de preços: Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Lead Gen & CRM (formerly SharpSpring)?
Os clientes habituais do Lead Gen & CRM (formerly SharpSpring) são:
Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
P: Em que idioma o Lead Gen & CRM (formerly SharpSpring) está?
O Lead Gen & CRM (formerly SharpSpring) está nos seguintes idiomas:
alemão, espanhol, francês, holandês, inglês, italiano, português, turco
P: O Lead Gen & CRM (formerly SharpSpring) é compatível com dispositivos móveis?
O Lead Gen & CRM (formerly SharpSpring) é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Lead Gen & CRM (formerly SharpSpring) se integra com quais outros aplicativos?
O Lead Gen & CRM (formerly SharpSpring) se integra com os seguintes aplicativos:
123FormBuilder, 1CRM, AB Tasty, Accelo, Acuity Scheduling, Adobe Commerce, Agile CRM, Aircall, Alchemer, Basecamp, BigCommerce, Bitrix24, ClickTime, Close, Concrete CMS, Connexys Recruiting Software, Constant Contact, Contactually, Content Hub, Dealer.com, Direct Mail, Dotdigital, Dropbox Business, Drupal, Easy Projects, Efficy CRM, Ektron, Elcom CMS, Eventbrite, FluidSurveys, Formstack Forms, FreshBooks, Freshdesk, FullContact, Geckoboard, Getsitecontrol, Gmail, GoTo Meeting, Google Ads, Google Analytics 360, Google Calendar, Google Contacts, Gravity Forms, Groove, HappyFox Help Desk, Help Scout, InsideView, Insightly, Instapage, Interaction Studio, Intercom, Jimdo, Joomla, Jotform, Kentico, Kibo Personalization - archived, Klipfolio, Kommo, LeadMaster, Litmus, LiveAgent, Livestorm, Mailchimp, Meta for Business, Myphoner, NationBuilder, OnePageCRM, Operations Hub, Optimizely, PayPal, Pipedrive, Pipeline CRM, Pipeliner CRM, PrestaShop, ProjectManager.com, Propeller CRM, QuickBooks Online Advanced, Quickbooks Online, Quote Roller, Saasu, Salesforce Sales Cloud, SendGrid, Sendible, Shopify, Slack, Squarespace, Stripe, SugarCRM, Sumo, SurveyMonkey, Teamleader, Teamwork Desk, Todoist, Twitter/X, Typeform, Unbounce, UserEcho, UserVoice, VWO Testing, Viddler, Vtiger CRM, Webex, Webtrends, Weebly, Wisepops, Wistia, WooCommerce, WordPress, Workbooks, Wrike, Wufoo, YouCanBook.me, Zapier, Zendesk Sell, Zendesk Suite, Zenkit, Zoho Books, Zoho CRM, Zoho Connect, mailparser.io, noCRM.io, vBulletin
P: Que nível de suporte o Lead Gen & CRM (formerly SharpSpring) oferece?
O Lead Gen & CRM (formerly SharpSpring) oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo
Categorias relacionadas
Veja todas as categorias de software encontradas para Lead Gen & CRM (formerly SharpSpring).
- Software de Gestão de Campanhas
- Ferramentas de Automação de Marketing
- Plataformas de Marketing All-in-One
- Software de Gestão de Leads
- Software de Análise Preditiva de Leads
- Plataformas de Gerenciamento de Redes Sociais
- Software de Marketing de Conteúdo
- Software de Gerenciamento de Email
- Sistemas CRM
- Software de Geração de Leads
- Software de Marketing de Redes Sociais
- Sistemas de Automação de Vendas
- Software de Acompanhamento de Vendas
- Ferramentas de Análise de Marketing
