Lead Gen & CRM (formerly SharpSpring)

Lead Gen & CRM (formerly SharpSpring)

4,6 (763)
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Automação de marketing acessível para empresas de todos os portes

Sobre o Lead Gen & CRM (formerly SharpSpring)

A SharpSpring, uma empresa Constant Contact, é uma plataforma de marketing de crescimento de receita que ajuda pequenas empresas a gerar leads, melhorar as conversões em vendas e gerar maiores retornos sobre o investimento em marketing. A plataforma inovadora, arquitetura aberta e suporte gratuito ao cliente, juntamente com contratos flexíveis, geram resultados reais para uma empresa ou agência de marketing digital em crescimento. Saiba mais.


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Lead Gen & CRM (formerly SharpSpring)

4,6 (763)
VS.
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Preço inicial

US$ 449,00
mês
US$ 12,00
mês

Opções de preços

Versão gratuita
Versão de teste gratuita
Versão gratuita
Versão de teste gratuita

Recursos

101
168

Integrações

122
91

Praticidade

4,3 (763)
4,5 (2.959)

Relação qualidade/preço

4,6 (763)
4,4 (2.959)

Atendimento ao cliente

4,6 (763)
4,4 (2.959)
As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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O Freshmarketer é um hub de otimização de taxa de conversão (CRO) completo, projetado para ajudar empresas e agências...

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Avaliações

Classificação geral

4,6 /5
(763)
Relação qualidade/preço
4,6/5
Recursos
4,4/5
Praticidade
4,3/5
Suporte ao cliente
4,6/5

Já tem o Lead Gen & CRM (formerly SharpSpring)?

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Exibindo 5 avaliações de 763
Fabio
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Recomendo para todos

Avaliado em 10/10/2020

sou fã

sou fã

Vantagens

Sua usabilidade é muto boa, o suporte americano é muito bom e muito ágil, mas o que mais gostamos é a integração das informações entre vendas e marketing que nos ajuda muito

Desvantagens

São pontos que eles já estao melhorando, mas por ser uma plataforma americana, alguns pontos (detalhes) acaba sendo diferente aqui no Brasil

Andrew
Andrew
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Amazing Enterprise-level Marketing Automation + Integrated CRM Platform

Avaliado em 21/04/2020

SharpSpring has saved us time and money by bringing together everything we need internally, as well...

SharpSpring has saved us time and money by bringing together everything we need internally, as well as the needs of our clients, into one platform. Having the ability to dedicate time to only leads that truly show an interest in working with us, as well as, to see that interest with the click of a button is amazing.

Vantagens

SharpSpring is a game-changer! Getting an all-in-one platform that allows us to go from capturing lead information and behavior all the way through to identifying qualified leads through marketing campaigns is amazing. Having one place for marketing emails, landing pages, social media, blogging, meetings, video chats, and more is almost unheard of. Match that with a really robust CRM that tracks leads, beautifully outlines the life of a lead, and allows you to easily manage the sales pipeline and one-on-one engagements with pre-qualified leads with lead scoring is amazing.

Desvantagens

Seriously, there isn't much negative to say about this platform. The onboarding was amazing, the self-guided trainings were awesome, it's a great platform. The only downside is it's not as "pretty" as some platform, but hey, I'd rather have a functioning product helping me make more money and something pretty to look at.

Jordan
Jordan
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

My life would have been way easier if I would have switched to SharpSpring sooner.

Avaliado em 30/07/2020

The sales team was great. You could tell they cared about more than just making the sale. They...

The sales team was great. You could tell they cared about more than just making the sale. They wanted to make sure that SharpSpring was the correct product for us. The onboarding process was super thorough and allowed us to get to know the product well before we dove in. Support is super responsive and incredibly quick. We've never waited more than a day for anything to get resolved. We have all of the tools we need to help our clients grow at a price point that you can't beat.

Vantagens

We love the automation and the social media calendar for planning and execution. The workflows have allowed us to communicate more efficiently and the personas more personally.

Desvantagens

Some of the features aren't very intuitive and are a little clunky. You can tell that the dev. team is still working some kinks out.

Alternativas consideradas

HubSpot Marketing Hub e Constant Contact

Razões para escolher o Lead Gen & CRM (formerly SharpSpring)

HubSpot wasn't worth the amount of money it costs.

Software anterior

HubSpot Marketing Hub

Razões para mudar para o Lead Gen & CRM (formerly SharpSpring)

The pricepoint for the amount of tools you get blew everything else out of the water. We loved that it was basically all-in-one.
Manuel
Classificação geral
  • Setor: Publicidade e marketing
  • Porte da empresa: 2–10 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 0.0 /10

I am trying to recover 2k contacts lost in their CRM.

Avaliado em 05/03/2020

They are more interested in the revenue for the shareholders saying that the new function will...

They are more interested in the revenue for the shareholders saying that the new function will bring more income, but that's a lie. Because not all agencies or business have access to those new features. So they increase the price to everyone and then show the increase in price as success of the new feature.

Vantagens

The only reason to be on sharpspring is because the lower price compare to hubspot.

Desvantagens

The lack of support, they don't care your problems.

1.- On February 28, 2020 they erase 2,154 contacts from the CRM of one of my clients and they don't solve the problem, the only justification they have is that their system doesn't allow massive deletion of contacts.

2.- The price increment of 45% to their agencies because the new features only available in US, so all the other agencies have to pay more even if you are not allowed to get those features.

3.- The constant failure of the system, the automations fail. They are not fixing the bugs.

Resposta do Constant Contact

Hi Manuel,

Thanks for sharing your feedback with us. We've reached out to gather additional feedback and we hope to hear from you. We know our pricing is important to how partners generate revenue, and before the recent increase, SharpSpring hadn't raised prices since 2018. There was a 30-day notice before the price increase.

We were sorry to hear the feedback on our CRM. We value working together with our partners on solutions when an issue arises. Our support team worked with you and discovered that you had duplicate contacts and you did not lose contacts.
We hope to continue working closely with you to improve your experience with SharpSpring. If you'd be open to sharing any additional feedback please email us at [email protected].

Dwight
Dwight
Classificação geral
  • Setor: Internet
  • Porte da empresa: 11–50 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 7.0 /10

Well-Thought Out Tool That Can Drive Your Business

Avaliado em 25/03/2020

Positive. We like the tool and have onboard three other customers already in 3 months. We see this...

Positive. We like the tool and have onboard three other customers already in 3 months. We see this as a positive engagement tool to offer with our services as an agency.

Vantagens

Onboarding and set-up guidance. They help during a window of time however, there is a lot required to get you up and going. They refer often to the EDU and Classroom hours for help. This actually helps but you should anticipate 30-60 days with your current schedule to be up and running. Validation of leads, the assignment from leads to opportunities and the lead scoring, with automation helps salespeople realize where they are in the pipeline with prospects. We wanted to have more integration from forms to collecting leads, company and associated sub-accounts organized with individual opportunities. The ability to replace MailChimp, Lead Pages and Pipedrive while adding more functionalities was beneficial and outweighed the cons. This puts us in a good position to walk other customers through the process correctly and have longer-term contracts with them.

Desvantagens

Onboarding and set-up. We underestimated all that would be needed to get this up and going and likely they know the challenges a company can face. I'd imagine that hinders sales but they should really let a user know the team and tasks to consider/ required based on the company size.

Exibindo 5 avaliações de 763 Leia todas as avaliações

Perguntas frequentes sobre o Lead Gen & CRM (formerly SharpSpring)

Abaixo estão algumas perguntas frequentes sobre o Lead Gen & CRM (formerly SharpSpring).

O Lead Gen & CRM (formerly SharpSpring) oferece os seguintes planos de pagamento:

  • A partir de: US$ 449,00/mês
  • Modelo de preços: Assinatura
  • Avaliação gratuita: Disponível

Os clientes habituais do Lead Gen & CRM (formerly SharpSpring) são:

Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

O Lead Gen & CRM (formerly SharpSpring) está nos seguintes idiomas:

alemão, espanhol, francês, holandês, inglês, italiano, português, turco

O Lead Gen & CRM (formerly SharpSpring) é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O Lead Gen & CRM (formerly SharpSpring) se integra com os seguintes aplicativos:

123FormBuilder, 1CRM, AB Tasty, Accelo, Acuity Scheduling, Adobe Commerce, Agile CRM, Aircall, Alchemer, Basecamp, BigCommerce, Bitrix24, ClickTime, Close, Concrete CMS, Connexys Recruiting Software, Constant Contact, Contactually, Content Hub, Dealer.com, Direct Mail, Dotdigital, Dropbox Business, Drupal, Easy Projects, Efficy CRM, Ektron, Elcom CMS, Eventbrite, FluidSurveys, Formstack Forms, FreshBooks, Freshdesk, FullContact, Geckoboard, Getsitecontrol, Gmail, GoTo Meeting, Google Ads, Google Analytics 360, Google Calendar, Google Contacts, Gravity Forms, Groove, HappyFox Help Desk, Help Scout, InsideView, Insightly, Instapage, Interaction Studio, Intercom, Jimdo, Joomla, Jotform, Kentico, Kibo Personalization - archived, Klipfolio, Kommo, LeadMaster, Litmus, LiveAgent, Livestorm, Mailchimp, Meta for Business, Myphoner, NationBuilder, OnePageCRM, Operations Hub, Optimizely, PayPal, Pipedrive, Pipeline CRM, Pipeliner CRM, PrestaShop, ProjectManager.com, Propeller CRM, QuickBooks Online, QuickBooks Online Advanced, Quote Roller, Saasu, Salesforce Sales Cloud, SendGrid, Sendible, Shopify, Slack, Squarespace, Stripe, SugarCRM, Sumo, SurveyMonkey, Teamleader, Teamwork Desk, Todoist, Twitter/X, Typeform, Unbounce, UserEcho, UserVoice, VWO Testing, Viddler, Vtiger CRM, Webex, Webtrends, Weebly, Wisepops, Wistia, WooCommerce, WordPress, Workbooks, Wrike, Wufoo, YouCanBook.me, Zapier, Zendesk Sell, Zendesk Suite, Zenkit, Zoho Books, Zoho CRM, Zoho Connect, mailparser.io, noCRM.io, vBulletin

O Lead Gen & CRM (formerly SharpSpring) oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo

Categorias relacionadas

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