Effivity

The document control and training modules are what sold us on MyEasyISO along with the price. Document control is simple and it effectively reduces bottlenecks in the routing chain. The training module allows us to keep track of records and meet the standard. The pricing is perfect for us as we are just getting started on our ISO journey. The customer service both on the sales and after purchase side is pretty phenomenal. Always quick to respond and provide solutions or documentation to help resolve issues.

Lack of customization. There are many programs available that allow you to customize fields, but at a much greater price. There are instances where we just have to adjust what we call things in order to use the software as it was intended.

ISO 14001 features already included. Logical workflow once understood. Serves as a backbone and solid control system for our ISO 14001 management system. Service is very good.

Difficulty of getting to know the system and setting everything up. Sometimes errors with uploading.

No consultant required. It is very good software for new implementation

All is good. Nothing to say negative. Comfortable to use.

Its easy to use. But the most important aspect has to do with the team. [sensitive content hidden] most especially. Shes always on the go to assist with our challenges and that has improved working with the system.

I believe adding graphical representations in the report will go a long way in helping business development. A clear example is the kpi report. If the report can also be represented on a graph or chart, that will give system users more to speak to and also compare trend analysis.

All related our Hotel DXB Work work, Dubai International Hotel

Slowness occasionally, sometimes hanging