Sobre o Capsule
O Capsule é um CRM fácil de usar para as empresas gerenciarem contatos, construírem relacionamentos, aumentarem as vendas e serem mais organizadas.
Armazene todos os seus contatos em um só lugar no Capsule, sejam leads, fornecedores ou investidores. Os poderosos filtros e tags do Capsule permitem classificar e localizar facilmente os contatos quando você precisar deles. Juntamente com seus contatos, você pode adicionar tarefas associadas e registrar todo o seu histórico de comunicação com eles.
O pipeline de vendas visual que oferece edição de arrastar e soltar facilita o gerenciamento de suas oportunidades de vendas. Crie seus marcos de vendas, adicione suas oportunidades de vendas ao Capsule e crie processos de vendas associados a cada etapa de vendas. Você poderá ver imediatamente todas as oportunidades, a quem elas pertencem, seu valor e seu marco. Em seguida, você pode analisar todo o seu processo de vendas usando relatórios perspicazes de vendas e atividades.
As tarefas e recursos de calendário garantem que você não perca um evento importante novamente e permitem que você programe seu dia em torno de coisas que você sabe que precisam ser feitas.
Preços a partir de:
US$ 18,00/mês
- Versão gratuita
- Teste Grátis
- Assinatura
Consumidores típicos
- Autônomos
- Pequenas empresas (2-50)
- Médias empresas (51-500)
- Grandes empresas (500 ou mais)
Implantação
- Baseado na nuvem
- Instalação local
Idiomas
espanhol, inglês
Preços a partir de:
US$ 18,00/mês
- Versão gratuita
- Teste Grátis
- Assinatura
Imagens
Recursos
Total de recursos do Capsule: 93
Alternativas
Act!
Acuity Scheduling
Freshdesk
OnePageCRM
Avaliações
Já tem o Capsule?
Ajude os compradores de software! As avaliações de programas ajudam outras pessoas a tomarem melhores decisões.
- Setor: Software
- Porte da empresa: 11–50 funcionários
- Usado Semanal durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 7.0 /10
Capsule valuation
Avaliado em 04/12/2022
Vantagens
gestão de leads e integração com Google email
Desvantagens
integração com o cliente, bem como probabilidade média de fecho de leads
Resposta do Zestia
Hi there,
Chloe here from Capsule,
Thanks for writing a review, we really appreciate that. It looks like you might want more help with getting started or diving deeper into Capsule's features, our support docs (https://capsulecrm.com/support/) and videos (https://capsulecrm.com/resources/) might be able to help you there. You also mentioned about the avg. probability of closing leads. Are you looking for lead scoring? If you could email our support team at [email protected] and explain a bit more about what you're looking for, we'll be able to help you out.
- Setor: Impressão
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 10.0 /10
One of the applications I run my business on
Avaliado em 21/07/2022
This is one of three applications that I am in daily. I couldn’t have grown my business without it.
This is one of three applications that I am in daily. I couldn’t have grown my business without it.
Vantagens
I like how you can have separate contacts, organizations, and opportunities but that you can connect them all. Unlike some contact management tools, this gives you a ton of flexibility in tracking interactions and todos.
Desvantagens
I wish there were a way to attach the same individual to multiple organizations. There is a workaround by embedding a URL in the info for each entity, but it would be nice to be able to see an individual and separate out the different communications based on the organization they are involved with.
Resposta do Zestia
Hi there Jeff,
Chloe from Capsule here. Thanks for taking the time to write a review - we really appreciate it. We're so glad to hear Capsule gives you the flexibility you need to track tasks and interactions. We're sorry we don't have better news on attaching the same individual to multiple organisations but we're happy to hear that it's helped you grow your business anyway.
- Setor: Gestão de organizações sem fins lucrativos
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 8.0 /10
Relatively Robust, and Affordable!
Avaliado em 03/05/2019
For our small business (5-10 team members), Capsule provides us with one location to input all of...
For our small business (5-10 team members), Capsule provides us with one location to input all of our data. We can track contacts, organizations, and opportunities, as well as opportunity stages and milestones, while customizing categories and notes for all of it. It is incomparably more affordable than any of the other CRMs I've used.
Vantagens
Capsule serves all its purposes very satisfactorily. It doesn't have very many bells and whistles, or email campaign options like other CRM databases, but it is very useful for logging contact information, making notes, generating tasks, and running reports. You can categorize contacts by organization, people, and deal opportunities, and also by customized tags and custom fields.
Desvantagens
Very few things to dislike. The only way to export contacts with notes is to export the entire database into Excel and sort from there; there is no option within the database's reporting capabilities to generate the notes for specific contacts.
Capsule also does not have email campaign capabilities or drip campaign options, but those are high-price items that only come with the big CRM monsters.
- Setor: Hotelaria
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
-
Fonte da avaliação
Classificação geral
- Praticidade
- Probabilidade de recomendação 5.0 /10
Lacked Calendar tool needed for us to be effective
Avaliado em 05/05/2022
It was an adequate tool but didn't fulfill enough of our needs for us to continue using the...
It was an adequate tool but didn't fulfill enough of our needs for us to continue using the software.
Vantagens
I found the software easy to use and fairly intuitive for the everyday user. It managed leads adequately and allowed me to find my information easily.
Desvantagens
We needed a tool that would allow us to easily track booked events on a calendar and see trends of inquiries for specific dates. Capsule lacked an effective calendar tool to help us manage leads by date which made it ineffectual for us.
Resposta do Zestia
Hi there April,
Chloe from Capsule here. We're glad you found Capsule easy to use and helped you manage leads well. We're sorry to hear that in this case Capsule didn't quite fit your needs - thanks for giving us a try!
- Setor: E-Learning
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante 6 a 12 meses
-
Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Probabilidade de recomendação 8.0 /10
A CRM for startups - everything you need and nothing you don’t
Avaliado em 05/01/2020
Vantagens
It is a highly customizable software CRM. Track every interaction with stakeholders using the web app, email plugins, and most importantly the iOS app! The app uses the cloud based client database as a sort of substitute for your phone’s address book, phone dialer, and portal to add client interactions. Best mobile app for a CRM platform!
Desvantagens
It can be tricky linking interactions with multiple stakeholders.
Resposta do Zestia
Hi Chloe here from Capsule. Thanks for your review of Capsule and your support - we're really glad you like the mobile app. As for linking interactions with multiple stakeholders, if we can understand a little more about how you want interactions linked we may be able to offer some options or understand whether there are some ways we can amend Capsule. If you can write to us directly at [email protected] then our support team will be able to help you out.
Perguntas frequentes sobre o Capsule
Abaixo estão algumas perguntas frequentes sobre o Capsule.P: Que tipo de planos o Capsule oferece?
O Capsule oferece os seguintes planos de pagamento:
- A partir de: US$ 18,00/mês
- Modelo de preços: Versão gratuita, Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Capsule?
Os clientes habituais do Capsule são:
Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
P: Em que idioma o Capsule está?
O Capsule está nos seguintes idiomas:
espanhol, inglês
P: O Capsule é compatível com dispositivos móveis?
O Capsule é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Capsule se integra com quais outros aplicativos?
O Capsule se integra com os seguintes aplicativos:
ActiveCampaign, Acuity Scheduling, Akita, Asana, Basecamp, Benchmark Email, Better Proposals, BigCommerce, CallFire, CallRail, Chargebee, Chargify, Cin7 Core, Cin7 Omni, CircleLoop, Clockify, Constant Contact, Cyclr, Cyfe, Databox, Deputy, Docsify, Emma, Enalyzer, Eventbrite, FileInvite, FluidSurveys, Formstack Forms, FreeAgent, FreshBooks, FreshMail, FullContact, GetResponse, Gmail, Google Calendar, Google Contacts, Google Data Studio, Google Workspace, Gravity Forms, Help Scout, Jotform, KashFlow, Kixie PowerCall, Leadinfo, LeadsBridge, LiveChat, Mad Mimi, Mailchimp, MailerLite, Make, Mention, Meta for Business, Microsoft Outlook, Microsoft To Do, OmniFocus, OnceHub, Operations Hub, Paycove, Process Street, Quickbooks Online, Quotient, REVE Chat, Rezdy, Ruler Analytics, SendPulse, Signable, Slack, SupportBee, Tidy, TidyEnterprise, TimeCamp, Todoist, Toggl Track, Toky, Trello, Twitter/X, Unbounce, Userlike, WebMerge, WooCommerce, WordPress, Wufoo, Xero, Zapier, Zendesk Suite, Zoho Flow, monday.com
P: Que nível de suporte o Capsule oferece?
O Capsule oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Bate-papo
Categorias relacionadas
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