--- description: Avaliações detalhadas do Freshsales com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Freshsales com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Freshsales - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Sistemas CRM](/directory/230/crm/software) > [Freshsales](/software/104265/freshsales) # Freshsales Canonical: https://www.getapp.com.br/software/104265/freshsales Página: 1 / 26\ Próximo: [Próxima página](https://www.getapp.com.br/software/104265/freshsales?page=2) > Um CRM completo para equipes de vendas de alta velocidade com telefone e e-mail integrados, rastreamento de comportamento do usuário e lead scoring. > > Conclusão: 623 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 623 Avaliações | | Praticidade | 4.4/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.4/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais | | Recursos | 4.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Freshworks - **Localização**: San Mateo, EUA - **Fundada**: 2011 ## Contexto comercial - **Preço inicial**: US$ 11,00 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, catalão, chinês, coreano, dinamarquês, eslovaco, esloveno, espanhol, estoniano, finlandês, francês, hebraico, holandês, húngaro, indonésio, inglês, italiano, japonês, letão, norueguês, polonês, português, romeno, russo, sueco, tailandês, tcheco, turco, ucraniano, vietnamita, árabe - **Países disponíveis**: Alemanha, Argentina, Austrália, Bolívia, Brasil, Bélgica, Canadá, Chile, Colômbia, Costa Rica, Emirados Árabes Unidos, Equador, Espanha, Estados Unidos, Filipinas, França, Hong Kong, RAE da China, Indonésia, Irlanda, Israel e mais 22 ## Recursos - A/B Testing - API - Acesso para Celular - Acompanhamento de atividades - Agendamento - Agendamento de compromissos - Alertas/notificações - Análise de dados de vendas - Análise de dados do site - Análise de dados preditiva - Análise de dados visual - Análise de tendências de vendas - Análise do funil de vendas - Análise estatística - Aplicativo móvel - Armazenamento de documentos - Arrastar e soltar - Assinatura eletrônica - Automação de marketing - Autoresponders ## Integrações (4 no total) - Aircall - Microsoft Outlook - Microsoft Power BI - Slack ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Sistemas CRM](https://www.getapp.com.br/directory/230/crm/software) ## Categorias relacionadas - [Sistemas CRM](https://www.getapp.com.br/directory/230/crm/software) - [Sistemas de Previsão de Vendas](https://www.getapp.com.br/directory/584/sales-forecasting/software) - [Software de Análise Preditiva de Leads](https://www.getapp.com.br/directory/678/predictive-lead-scoring/software) - [Software para Vendas Internas](https://www.getapp.com.br/directory/761/inside-sales/software) - [Software de Rastreamento de Email](https://www.getapp.com.br/directory/1409/email-tracking/software) ## Alternativas 1. [HubSpot CRM](https://www.getapp.com.br/software/102533/hubspot-crm) — 4.5/5 (4482 reviews) 2. [Salesforce Sales Cloud](https://www.getapp.com.br/software/90378/salesforce) — 4.4/5 (18806 reviews) 3. [Zoho CRM](https://www.getapp.com.br/software/9908/zoho-crm) — 4.3/5 (6994 reviews) 4. [Bigin by Zoho CRM](https://www.getapp.com.br/software/142099/bigin-by-zoho-crm) — 4.7/5 (742 reviews) 5. [Pipedrive](https://www.getapp.com.br/software/90507/pipedrive) — 4.5/5 (3058 reviews) ## Avaliações ### "Freshsales is a GREAT sales CRM for under $10M in revenue" — 3.0/5 > **Tyson** | *5 de maio de 2022* | Serviços financeiros | Taxa de recomendação: 7.0/10 > > **Vantagens**: You can manage deals, deal stages, forecasting, and a lot more extremely well within this tool. It is surprisingly strong as a standard sales CRM and will meet most, if not all needs, for a small to mid-size company. It is a stronger offering that many that target this same segment. > > **Desvantagens**: There is a lack of global integrations that make life easier, and as needs get more complex in reporting, deal structure, etc. Also, in the prospecting stages, it simply doesn't do well enough in tracking (which may again be an issue of integration, but is problematic). Leads are better tracked in another tool. > > I have built startup sales teams, and I would have chosen this over all of the other startup-class CRMs out there. It may not last forever, but in my opinion it will last many until they are closing $10+ in annual revenue. ----- ### "FreshSales: An extensive CRM for all your needs" — 5.0/5 > **Nikhil** | *14 de janeiro de 2023* | Serviços e tecnologia da informação | Taxa de recomendação: 9.0/10 > > **Vantagens**: Lead Management and Sales Pipeline Management are the most extensive and exciting features that this product has. You can keep a track of anything and everything throughout the software and also see every individual's progress to further see the projection of organization's upcoming revenue that can be generated. > > **Desvantagens**: Notifications although automated can sometimes be delayed. > > I am almost content using Freshsales as all of the parts to my sales cycle can be tracked at one place and also I can just remain on one software throughout the day unless I am prospecting so it makes things very efficient and saves a lot of time. Also, helps me to create a workflow according to my preferences. ----- ### "Freshsales" — 4.0/5 > **Tanmayu** | *21 de novembro de 2022* | Recursos Humanos | Taxa de recomendação: 8.0/10 > > **Vantagens**: The interface is really good and the software is very easy to use. You can also run campaigns and sequences on your contacts with freshsales. Deals and pipeline management is very good and you can create all kinds of reports to keep track of everything. > > **Desvantagens**: The onboarding process was a bit longer than expected, and integration with other tools is also a bit difficult. Other than that, there is a monthly limit of only 1000 marketing emails in a month which seems rather wrong and to increase that, you have to pay extra which is a lot. > > The tool we were previously using did not have the option to create deals and manage your revenue generation and pipeline, but ever since we have shifted to freshsales, that problem has disappeared. Also, the reporting and the analytics freshsales offers helps us in keeping track of all our data, activity and how we can streamline the process of sales and pipeline management. Other than that we can also create tasks and meetings on the dashboard, but now we have an all one in solution for all of this, thanks to freshsales. ----- ### "Freshsales review by Nick Chambers" — 4.0/5 > **Nicholas** | *11 de outubro de 2022* | Recursos Humanos | Taxa de recomendação: 8.0/10 > > **Vantagens**: The customer support - without it we could not have implemented and continue to find new ways of applying it to manage our relationships and grow our business > > **Desvantagens**: That you cannot create a list of contacts to email straight from your inbox. We often need to send semi standardises responses to several contacts awaiting a reply. At the moment it is not possibe to select and set them up for a bulk email. This would save us a lot of time if you created this very simple feature. > > Managing email campgins in a personalised and professional way. Keeping track of and updating changes in circumstances to our correspondents in real time. Filtering contacts according to specific criteria. ----- ### "all most all the competing CRM providers cannot match the price and features that Freas sales proved" — 5.0/5 > **Melvin** | *27 de setembro de 2022* | Publicidade e marketing | Taxa de recomendação: 10.0/10 > > **Vantagens**: the one feature that caught my eye was the sales automation tool, which made my life and my team's life better in all ways; we saw a 10% growth through Freashsales alone; our team considers Freshsales CRMas a fellow employee who does Automations. > > **Desvantagens**: I would like more options in the sales sequence in the feature, like doing a trial run, getting custom dates on when it should run, etc. > > Saved our company a lot of man hours, and now the company has issued 7.5 hour work day from the overall time saved using freshsales CRM ----- Página: 1 / 26\ Próximo: [Próxima página](https://www.getapp.com.br/software/104265/freshsales?page=2) ## Links - [Ver em GetApp](https://www.getapp.com.br/software/104265/freshsales) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados