--- description: Avaliações detalhadas do MasterControl Quality Excellence com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o MasterControl Quality Excellence com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: MasterControl Quality Excellence - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Ferramentas de Controle de Qualidade](/directory/144/quality-management/software) > [MasterControl Quality Excellence](/software/104305/mastercontrol) # MasterControl Quality Excellence Canonical: https://www.getapp.com.br/software/104305/mastercontrol Page: 1 / 22\ Próximo: [Next page](https://www.getapp.com.br/software/104305/mastercontrol?page=2) > O MasterControl é um QMS para ciências biológicas. Há mais de 30 anos, empresas de todos os tamanhos levam seus produtos mais rapidamente para o mercado. O MasterControl fornece auditoria conectada, gestão de treinamentos, documentos e eventos de qualidade. > > Verdict: Rated **4.5/5** by 524 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.5/5** | 524 Avaliações | | Praticidade | 4.1/5 | Based on overall reviews | | Suporte ao cliente | 4.5/5 | Based on overall reviews | | Relação qualidade/preço | 4.2/5 | Based on overall reviews | | Recursos | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: MasterControl - **Localização**: Salt Lake City, EUA - **Founded**: 1994 ## Commercial Context - **Preço inicial**: US$ 25.000,00 - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: francês, inglês, japonês - **Available Countries**: Alemanha, Austrália, Bélgica, Canadá, China, Dinamarca, Espanha, Estados Unidos, Filipinas, Finlândia, França, Ilha de Man, Irlanda, Islândia, Itália, Japão, Jersey, Malásia, Noruega, Nova Zelândia and 12 more ## Recursos - Acesso para Celular - Acompanhamento de atividades - Agendamento - Agendamento automatizado - Alertas por e-mail - Alertas/notificações - Alerts/Escalation - Análise da causa raiz - Análise de dados preditiva - Armazenamento de dados seguros - Armazenamento de documentos - Arquivo morto e retenção - Assinatura digital - Assinatura eletrônica - Automação de documentos - Avaliação de riscos - Ações corretivas e preventivas (CAPA) - Captura de documentos - Codificação e controle de documentos - Comentários/notas ## Integrations (3 total) - Microsoft Excel - Microsoft PowerPoint - Microsoft Word ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Ferramentas de Controle de Qualidade](https://www.getapp.com.br/directory/144/quality-management/software) ## Categorias relacionadas - [Ferramentas de Controle de Qualidade](https://www.getapp.com.br/directory/144/quality-management/software) - [Programas de Conformidade](https://www.getapp.com.br/directory/243/compliance/software) - [Sistemas de Gestão de Riscos](https://www.getapp.com.br/directory/246/risk-management/software) - [Ferramentas de Governança, Risco e Conformidade (GRC)](https://www.getapp.com.br/directory/251/governance-risk-compliance-grc/software) - [Software de Gestão de Documentos](https://www.getapp.com.br/directory/284/document-management/software) ## Alternativas 1. 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[Dot Compliance](https://www.getapp.com.br/software/130667/dot-compliance) — 4.4/5 (71 reviews) ## Avaliações ### "Good system" — 4.0/5 > **Inés** | *16 de maio de 2024* | Biotecnologia | Recommendation rating: 7.0/10 > > **Vantagens**: Everything is on one place, it's easy to control documents and manage training > > **Desvantagens**: It's quite clunky sometimes, for example rejecting documents, managing fbs forms, audit module on it's own ----- ### "Great eQMS System" — 5.0/5 > **Kirsten** | *10 de janeiro de 2025* | Biotecnologia | Recommendation rating: 10.0/10 > > **Vantagens**: I love building workflows, easy document management, and automated training management hubs. It is taking a lot of paper being wasted and having documents easier to find and in one place. > > **Desvantagens**: I would say AQEM needs a tad more work but I absolutely love how easier it will be for electronic forms once they fix some humps. > > Being a sysadmin, I use the system daily, I love how easy it is to use when we get requested from auditors and clients. ----- ### "MasterControl Quality Excellence for Life Sciences" — 3.0/5 > **Avaliador Verificado** | *25 de julho de 2025* | Aparelhos médicos | Recommendation rating: 6.0/10 > > **Vantagens**: - Strong audit trail and compliance features help meet regulatory requirements such as 21 CFR Part 11 and EU Annex 11. - Provides a unified platform for document management, training, and electronic forms across quality processes. - Includes validation documentation and protocols that can ease system adoption and regulatory readiness. - The Process module is highly powerful for organizations with the expertise to build and maintain custom business processes with web technology (HTML, JS, CSS); otherwise, support or pre-built templates are typically required to get the most out of it. - The Customer Café provides a space for knowledge-sharing and collaboration across the user community. - With the right configuration and internal ownership, MasterControl can serve as the backbone of a quality management system. - Recent product development efforts are the most significant in years and show promise. Many of the current challenges may be growing pains as the platform evolves. > > **Desvantagens**: - Support is slow to respond and often unwilling to address known issues. - Updates are unpredictable and often introduce new issues. - The shift to named user licensing has disrupted business-critical workflows and imposed significant increased cost to maintain the same functionality. - The move to cloud hosting reduces flexibility, eliminates some custom integration options, and forces design decisions around licensing rather than usability. - Implementation requires deep expertise. The system’s complexity and inconsistent documentation make it easy to create structures that become difficult to scale or maintain. Without careful planning, it can devolve into a digital repository that’s hard to navigate or utilize effectively. - User experience is poor. Updates sometimes reduce usability. Feedback from end users across departments is mostly negative. - Standard reports are unreliable and often blamed on a third-party. - Advanced reporting capabilities require purchasing an additional module, even though MasterControl has acknowledged limitations in the default reporting tools. - Documentation and training resources are often outdated or inaccurate, which can make onboarding and self-support more difficult. - Collaboration within the platform is limited and cumbersome. Many users resort to external tools for effective collaboration. - The system has a steep learning curve. Navigation is not intuitive, and even routine tasks often require multiple steps or significant system knowledge. > > We've been a MasterControl customer for over 20 years. While the system can work well when initially implemented, it lacks the flexibility to evolve with a growing or changing business. Over time, this leads to accumulating technical debt and diminishing returns. The recent shift to cloud hosting has introduced additional friction, making previously simple tasks more complex or requiring engagement with their services team for additional fees. Historically, with on-prem deployment and concurrent licensing, the system provided good value for money as it offered more flexibility in using the system and designing custom integrations. With the cloud and licensing model changes, we've seen a dramatic increase in licensing fees, while simultaneously losing the ability to implement custom solutions and assign user rights freely. The changes force us to redesign and restructure the system and our processes around their pricing constraints rather than process efficiency. The transition to named user licenses has been deeply disruptive. The model is fundamentally misaligned with how users engage with the system, especially within the Process module, and directly breaks some of our core quality workflows. Restoring functionality under the new model would require a significant financial investment, amounting to nearly a 300% increase in our costs just to maintain parity with the on-prem setup. For long-term customers, this feels less like a product evolution and more like a forced upsell. Although MasterControl has made major investments in developing a next-generation platform, it feels like this has come at the expense of maintaining and improving the current system. Longtime customers are left with aging infrastructure, limited documentation, and training materials that often fall short of demonstrating how to use the system effectively and in a configurable way. As someone familiar with the architecture and database structure, it’s clear that some foundational aspects of the platform stray from modern best practices. While this may explain the decision to rebuild rather than refine, it does little to help existing customers who still rely on the legacy system for critical operations. Better support, accurate documentation, and a genuine commitment to helping customers succeed with the platform as it exists today would go a long way. ----- ### "Document control Control" — 5.0/5 > **Namrata** | *7 de outubro de 2025* | Biotecnologia | Recommendation rating: 6.0/10 > > **Vantagens**: User-friendly, but process-heavy Simple interface, though the workflow is lengthy Intuitive, yet requires multiple steps Easy to navigate, but not streamlined Straightforward, but time-consuming > > **Desvantagens**: Too many manual steps Data inconsistencies from insights and reporting Long run times and freezes at times > > The interface is user-friendly, but the process involves many steps. While it's easy to use, the workflow is somewhat lengthy. ----- ### "Well and efficient working with Qx suite" — 4.0/5 > **Florian** | *15 de maio de 2025* | Indústria farmacêutica | Recommendation rating: 8.0/10 > > **Vantagens**: I Like the suite approach to having everything in one place, it really helps to keeps things together and reduces number of applications which are uses in the company > > **Desvantagens**: The integration could be much deeper and more interactive, e.g. use of data structures from process in other modules > > Since we moved to cloud the entire system ist more performant and we have more time to working with the system ----- Page: 1 / 22\ Próximo: [Next page](https://www.getapp.com.br/software/104305/mastercontrol?page=2) ## Links - [View on GetApp](https://www.getapp.com.br/software/104305/mastercontrol) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data