---
description: Avaliações detalhadas do Reply com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Reply com produtos similares.
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title: Reply - Avaliações, preços e classificações | GetApp Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Dinamização de Vendas](/directory/605/sales-enablement/software) > [Reply](/software/105891/reply)

# Reply

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> O Reply é uma plataforma de engajamento de vendas com IA que ajuda equipes de representantes de desenvolvimento de vendas a encontrar novos clientes potenciais, engajá-los por meio de vários canais e criar novas oportunidades em escala, mantendo cada ponto de contato pessoal.
> 
> Conclusão: 95 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**.

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## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.6/5** | 95 Avaliações |
| Praticidade | 4.5/5 | Com base em avaliações gerais |
| Suporte ao cliente | 4.6/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais |
| Recursos | 4.6/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Reply App
- **Localização**: San Francisco, EUA
- **Fundada**: 2014

## Contexto comercial

- **Preço inicial**: US$ 49,00
- **Modelo de preços**:  (Versão gratuita disponível) (Teste grátis)
- **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000
- **Implantação e plataformas**: Nuvem, SaaS, baseado na web
- **Idiomas**: inglês
- **Países disponíveis**: Alemanha, Austrália, Bélgica, Canadá, Chipre, Croácia, Dinamarca, Eslováquia, Eslovênia, Espanha, Estados Unidos, Estônia, Finlândia, França, Grécia, Irlanda, Israel, Itália, Letônia, Liechtenstein e mais 14

## Recursos

- AI Writing Assistant
- API
- Acompanhamento de atividades
- Agendamento
- Agendamento de compromissos
- Alertas/notificações
- Análise de tendências de vendas
- Arrastar e soltar
- Assinatura eletrônica
- Automatização de vendas
- Automação dos processos comerciais
- Banco de dados de contatos
- Biblioteca de conteúdo
- CRM
- Captura de leads
- Controles/permissões de acesso
- Discador automático
- Ferramentas de colaboração
- Ferramentas de prospecção
- Geração de leads

## Integrações (10 no total)

- Close
- Copper
- Gmail
- HubSpot CRM
- Microsoft Exchange
- Office 365 Document Management
- Pipedrive
- Salesforce Platform
- Vidyard
- Zendesk Sell

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Assistência 24/7
- Bate-papo

## Category

- [Software de Dinamização de Vendas](https://www.getapp.com.br/directory/605/sales-enablement/software)

## Categorias relacionadas

- [Software de Dinamização de Vendas](https://www.getapp.com.br/directory/605/sales-enablement/software)
- [Sistemas de Automação de Vendas](https://www.getapp.com.br/directory/338/sales-force-automation/software)
- [Software de Engajamento em Vendas](https://www.getapp.com.br/directory/2791/sales-engagement-platform/software)
- [Software de Gestão de Conteúdo de Vendas](https://www.getapp.com.br/directory/866/sales-content-management/software)
- [Software de Acompanhamento de Vendas](https://www.getapp.com.br/directory/3059/sales-tracking/software)

## Alternativas

1. [Pipedrive](https://www.getapp.com.br/software/90507/pipedrive) — 4.5/5 (3050 reviews)
2. [Freshsales](https://www.getapp.com.br/software/104265/freshsales) — 4.5/5 (621 reviews)
3. [Close](https://www.getapp.com.br/software/91339/close-io) — 4.7/5 (164 reviews)
4. [Agile CRM](https://www.getapp.com.br/software/102073/agile-crm) — 4.1/5 (524 reviews)
5. [Salesflare](https://www.getapp.com.br/software/106413/salesflare) — 4.7/5 (139 reviews)

## Avaliações

### "Cold call 2.0, fastest way to create new leads" — 5.0/5

> **Christer** | *19 de dezembro de 2017*
> 
> **Vantagens**: Easy to understand and use. We created our first campaign in a couple of minutes. Great overview and statistic.

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### "Game changer for outbound marketing" — 5.0/5

> **Avaliador Verificado** | *27 de outubro de 2017* | Políticas públicas
> 
> **Vantagens**: TL,DR = 10/10&#10;&#10;Huge time saver&#10;&#10;Good safeguards in place - the system does a good job at preventing you from having a contact be in multiple campaigns, excludes invalid emails (see below), etc&#10;&#10;Awesome customer success team&#10;&#10;Value added integrations - the built-in email validation add-on function has saved us a ton of time (note small extra cost at a competitive rate to other validation solutions).  Reply integrates well with our CRM too&#10;&#10;Flexible to add/delete different email addresses&#10;&#10;Roadmap: Product has improved in year we've been using it (example: Outbox report on schedule/\# of emails being sent in future)
> 
> **Desvantagens**: Very little dislikes at all.  &#13;&#10;&#13;&#10;Maybe some small tweak to the UX or some reports I only look at infrequently....but definitely nothing material.

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### "Does not perform functions promised" — 1.0/5

> **Melanie** | *8 de abril de 2019* | Produção audivisual | Taxa de recomendação: 0.0/10
> 
> **Vantagens**: If it performed as advertised, that would be valuable.
> 
> **Desvantagens**: -Does not allow users to reply to emails using pre-saved templates&#10;-Save function doesn't work&#10;-No customer support by phone--"chat" support is rarely helpful&#10;-Inordinate amount of time to set up&#10;-Impossible to schedule emails or track analytics with precision&#10;-Does not allow automated emails to people who open vs. don't open emails.
> 
> We purchased this software to save time sending and replying to emails--specifically, so we could reply to emails using pre-saved templates. After purchasing the software, I learned that it doesn't actually perform that function. They won't give us our money back, so we're locked into a year contract with a service we never use. &#10;I've been creating and sending email campaigns on behalf of a number of nonprofit organizations for the past ten years, using different software, including Vertical Response, Salsa, Mailchimp, etc. &#10;I found all those easier to learn and set up than Reply. &#10;We currently have a free account with Vertical Response that allows us to send 10k emails/month. For free. With customer support from a real person, by phone, whenever I have a question. &#10;We've ended up using our free account to send emails instead of our paid account with Reply just because Reply is so unreliable and difficult to use. &#10;A huge waste of money.

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### "Reply has a huge functionality for its money but also number of bugs." — 5.0/5

> **Avaliador Verificado** | *18 de dezembro de 2017* | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: Huge functionality is definitely a plus. You could configure emails at any stage and compare to any companies in a market they offer a lot more for the same value.&#13;&#10;Also, they have the best support I have ever experienced in SaaS. I wrote to them at 8 am and 10 pm and always reply time was less than 3 minutes, and information that they provided was sufficient.
> 
> **Desvantagens**: Bugs, server outages, website slowness.&#13;&#10;Reply team add a huge amount of new functions to their app, but they don't test it properly  sometimes that creates a number of bugs.&#13;&#10;Also, their website is slowly sometimes and we faced some database issues when Reply faced a server migration. This is not something that is good on Prod server :(
> 
> New clients\!

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### "Centralized sales and marketing outreach" — 5.0/5

> **Avaliador Verificado** | *23 de junho de 2022* | Serviços de informação | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: Reply has tons of features that elevate sales and marketing cold emails. We personally like the email warm-up tool that increases the chances of your email being delivered to your prospect's inbox. Of course, there is also the major advantage of having your emails look personalized with what looks like an individual reply to your email after it is sent to someone.  You can also create multiple sequences in a campaign so your prospect is constantly being nurtured throughout your campaign.
> 
> **Desvantagens**: Understanding the terminology and rules of Reply can take some getting used to. You need to pay attention to active sequences you have and who is in what sequence or step. You can't have people in multiple sequences for good reason. You don't want to bombard your prospects with numerous emails.
> 
> With Reply, we're able to send cold emails in an efficient manner. Making it look like a personalized and one on one approach but using the typical email distribution process. You can complete control of how you want your campaigns to launch and there are a lot of resources available on their site to help you with your goals.

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## Links

- [Ver em GetApp](https://www.getapp.com.br/software/105891/reply)

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