Onfleet

4,6 (93)
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Software de gerenciamento de entregas locais

Sobre o Onfleet

O Onfleet é uma plataforma de SaaS (software como serviço) de gerenciamento de entregas locais, adequada para empresas de todos os portes.

O software Onfleet inclui aplicativos intuitivos para motoristas em dispositivos iOS e Android, recursos robustos de comprovante de entrega (foto, assinatura e captura de código de barras), otimização poderosa de rotas e distribuição automática, rastreamento do motorista em tempo real, notificações automatizadas de clientes e análises potentes.

A API RESTful do Onfleet permite que as empresas se integrem perfeitamente a vários sistemas, como interfaces de pedidos online, sistemas de gestão de estoque e depósito, etc.

O Onfleet possibilita milhões de entregas por mês para milhares de empresas inteligentes em todo o mundo.


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Onfleet

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Preço inicial

US$ 550,00
mês
US$ 40,00
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Opções de preços

Versão gratuita
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Recursos

70
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Integrações

14
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Praticidade

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Relação qualidade/preço

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Atendimento ao cliente

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As barras de classificação verdes mostram o produto vencedor com base na nota média e no número de avaliações.

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Avaliações

Classificação geral

4,6 /5
(93)
Relação qualidade/preço
4,5/5
Recursos
4,4/5
Praticidade
4,6/5
Suporte ao cliente
4,6/5

Já tem o Onfleet?

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Exibindo 5 avaliações de 93
Sandile
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de dois anos
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Onfleet is great to use it also give you the ability to multi task even when dealing multiple...

Avaliado em 17/01/2018

Effortless tracking of drivers and helps do give our customer the best service.

Effortless tracking of drivers and helps do give our customer the best service.

Vantagens

The feature that notify the dispatchers when an order is running late, providing drivers with the order ETA and beang able to duplicate and re assign tasks.

The feature to give all the information for our customer and our drivers.

Desvantagens

The speed! Sometimes the speed can be extremely slow once too many tasks come through and also scheduling the tasks accordingly to driver some time it schedules only the pick up task and drops the drop off task on unassigned.

Scheduling task to one driver where as there is a lot of drivers available and have a perfect connection.

Resposta do Onfleet

Thanks for the feedback, Sandile! We're thrilled to be working with OrderIn and our customer success team will be in touch soon to hear more about your issues with performance and task auto-assignment.

Kelli
Classificação geral
  • Setor: Engenharia civil
  • Porte da empresa: 1.001–5.000 funcionários
  • Usado Semanal durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Onfleet Digital Deliveries review for Core and Main user

Avaliado em 07/07/2021

I am a training specialist. I am in charge or rolling out nation-wide training to 284 branches or...

I am a training specialist. I am in charge or rolling out nation-wide training to 284 branches or about 1140 people over the course of about 1 year. I have created a buffet of training materials - eLearning, job aids, driver reference guide and we are doing live training in addition to all of that. My experience is positive with Onfleet. It is easy to use and teach others how to use. What is hard is getting them to adopt this new way of doing things and stop using the old way of doing things - even if not more efficient. Change management is the hard part. Mental change to a new way.

Vantagens

Signature Capture, Drag and Drop, auto review occurs w/ successful delivery so we can almost eliminate need to scan pick tickets - reducing paper trail. Driver app easy to use, navigation built in. Analytics will help to fine tune our business. Onfleet, if successfully implemented in all branches can actually cause change to happen in branches that do not operate at the highest level of efficiency. We ask them to have clean pick tickets before orders go into Mincron which ports to Onfleet. This prevents "clean up" on the back end. Not all branches do this. Onfleet could actually bring up the quality of operations at these types of branches that are not doing this.

Desvantagens

Yes, We have been in communications with our rep about several features we would like to have added and they are working with us to try to help out. I am not on the team that is in charge of that though. I only know of a couple of enhancements we have asked about. 1) On the map - add a way to drop a pin to create coordinates to pass to a driver. Our business is placing water main pipes in cities, subdivisions and municipalities that don't yet have physical addresses established. Yet, our drivers have to use Onfleet to deliver orders to these destinations. Dispatcher have several steps to get this info to the driver. #2 Add a drop down menu under "Recipents" to be able to select from a list of contacts. Our drivers may meet [SENSITIVE CONTENT] each time at the job site. They said it would save them time to have those names in the drop down so they don't have to manually enter them each time.

Resposta do Onfleet

Thank you for this level of detail and showcase on onboarding Onfleet to multiple business locations and operations. We will pay specific attention to the features you'd like to see developed and definitely encourage you to continue working with your rep so we can best serve you!

Jonathan
Classificação geral
  • Setor: Fabricação de alimentos
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 8.0 /10

Onfleet

Avaliado em 09/09/2018

Overall 8/10.

Overall 8/10.

Vantagens

Organization, very easy to figure out. The efficiency for drivers when using it is perfect.

Desvantagens

When routing , I am constantly refreshing or changing time slot to complete the route. It can be much more efficient on the dispatch side .

Resposta do Onfleet

Thank you very much for your review, Jonathan! I will share your feedback re: route optimization dispatching with our product team for consideration.

Brian
Classificação geral
  • Setor: Atacadistas
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante Mais de um ano
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 9.0 /10

Onsweet!

Avaliado em 24/06/2021

The amount of phone calls from customer to sales and from sales to the logistics desk have...

The amount of phone calls from customer to sales and from sales to the logistics desk have virtually disappeared. We use Onfleet as a value added proposition to target customers as one of our prime advantages over our competition. Love that we were up and running with the software in less than a month.

Vantagens

Integration was very easy. Product is consistent with no downtime. Training is very easy for both drivers and dispatchers. The system API communicated easily with our ERP data. Customers love the real time information on where our drivers are at.

Desvantagens

Have reached out previously in regards to having a generic phone number setup so the customers can recognize one number from our fleet so they can start storing it in their cell phone and answer driver calls consistently. I know you guys have a solution but after having a few conversations with your techs it doesn't seem very easy to implement just yet because of lots of red tape.

Resposta do Onfleet

Thanks for the words - we are always working to improve our full customer experience

Albert
Classificação geral
  • Setor: Alimentação e bebidas
  • Porte da empresa: 51–200 funcionários
  • Usado Diariamente durante 1 a 5 meses
  • Fonte da avaliação

Classificação geral

  • Relação qualidade/preço
  • Praticidade
  • Suporte ao cliente
  • Probabilidade de recomendação 10.0 /10

Last Mile Simplified

Avaliado em 22/04/2020

Our organization created a meal production service in response to the Coronavirus outbreak, and...

Our organization created a meal production service in response to the Coronavirus outbreak, and went delivery-only just a week into our effort. Our deliveries have grown 200 fold in five weeks, and we needed a tool to ensure food was getting to those who need effectively and efficiently. Onfleet is intuitive enough that our all-volunteer driver corps can onboard themselves or someone on our team in less than 10 minutes, leaving us more time to prep, package, and get meals out the door.

Vantagens

The core functionality of Onfleet, that is the ability to dynamically generate and optimize routes, is a difficult to understate. While route pre-planning is super helpful, saving hours (days?) on a manual process, the ability to add stops dynamically while a driver is en route has been a game-changer for us. From there, it has a modern interface with plenty of data analytics that have helped us to plan ahead in ways that would have been impossible with other solutions.

Desvantagens

There are a couple of small usability decisions that might be counterintuitive for a beginner user, but those are more than made up for by an extensive help resource guide.

Resposta do Onfleet

Thanks for the review, Albert! We're proud to play a small part in helping with Bellevue Farmers Market's assistance during these difficult times.

Exibindo 5 avaliações de 93 Leia todas as avaliações

Perguntas frequentes sobre o Onfleet

Abaixo estão algumas perguntas frequentes sobre o Onfleet.

O Onfleet oferece os seguintes planos de pagamento:

  • A partir de: US$ 550,00/mês
  • Modelo de preços: Assinatura
  • Avaliação gratuita: Disponível

Os clientes habituais do Onfleet são:

2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000

O Onfleet está nos seguintes idiomas:

alemão, espanhol, francês, hebraico, inglês, polonês, russo, árabe

O Onfleet é compatível com os seguintes dispositivos:

Android (celular), iPhone (celular), iPad (tablet)

O Onfleet se integra com os seguintes aplicativos:

Airtable, Google Docs, Mi9 Retail Suite, Olo, Riptide Cloud, Riptide Elements, Shopify, Slack, Typeform, Wufoo, Zapier, mailparser.io, n8n embed, n8n.io

O Onfleet oferece as seguintes opções de suporte:

Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Bate-papo

Categorias relacionadas

Veja todas as categorias de software encontradas para Onfleet.