--- description: Avaliações detalhadas do ServiceChannel com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o ServiceChannel com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ServiceChannel - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Software CMMS](/directory/131/cmms/software) > [ServiceChannel](/software/106851/servicechannel) # ServiceChannel Canonical: https://www.getapp.com.br/software/106851/servicechannel Página: 1 / 6\ Próximo: [Próxima página](https://www.getapp.com.br/software/106851/servicechannel?page=2) > O ServiceChannel é uma plataforma abrangente de gestão de prestadores de serviços e instalações baseadas em dispositivos móveis e na internet para serviços de RM de empreiteiros comerciais. > > Conclusão: 130 usuários atribuíram a nota **4.5/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.5/5** | 130 Avaliações | | Praticidade | 4.4/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.5/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais | | Recursos | 4.3/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: ServiceChannel - **Localização**: New York, EUA - **Fundada**: 1999 ## Contexto comercial - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, chinês, chinês tradicional, coreano, esloveno, espanhol, francês, grego, holandês, húngaro, inglês, italiano, japonês, polonês, português, português, português, romeno, russo, sueco, sérvio, tailandês, tcheco, turco, árabe - **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 209 ## Recursos - API - Acesso para Celular - Acompanhamento de atividades - Agendamento - Agendamento automatizado - Agendamento de manutenção - Agendamento de tarefas - Alertas/notificações - Aplicativo móvel - Asset Assignment - Asset Lifecycle Management - Assinatura digital - Assinatura eletrônica - Banco de dados de empreiteiras - Barcode/Ticket Scanning - CRM - Campos personalizáveis - Checklists - Cobrança e faturamento - Compromissos recorrentes ## Integrações (15 no total) - Accruent - Lucernex - Microsoft 365 - Microsoft Teams - NetSuite - Observe - Oracle PeopleSoft - SAP Ariba - SAP BW/4HANA - SAP HANA Cloud - SAP S/4HANA Cloud - ServiceNow - ServiceNow IT Service Management - Visual Lease - WennSoft ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 ## Category - [Software CMMS](https://www.getapp.com.br/directory/131/cmms/software) ## Categorias relacionadas - [Software CMMS](https://www.getapp.com.br/directory/131/cmms/software) - [Ferramentas de Governança, Risco e Conformidade (GRC)](https://www.getapp.com.br/directory/251/governance-risk-compliance-grc/software) - [Software de Gestão de Instalações](https://www.getapp.com.br/directory/323/facility-management/software) - [Software de Encomenda de Serviço](https://www.getapp.com.br/directory/705/work-order/software) - [Software de Gestão de Empreiteiros](https://www.getapp.com.br/directory/1011/contractor-management/software) ## Alternativas 1. [MaintainX](https://www.getapp.com.br/software/117239/getmaintainx) — 4.8/5 (1017 reviews) 2. [Fracttal One](https://www.getapp.com.br/software/111631/fracttal) — 4.6/5 (1773 reviews) 3. [Jobber](https://www.getapp.com.br/software/90723/jobber) — 4.6/5 (1420 reviews) 4. [Fiix](https://www.getapp.com.br/software/106721/fiix) — 4.5/5 (628 reviews) 5. [Maintenance Connection](https://www.getapp.com.br/software/103911/maintenance-connection) — 4.4/5 (443 reviews) ## Avaliações ### "One stop platform for all your facilities management needs" — 5.0/5 > **Avaliador Verificado** | *2 de setembro de 2020* | Varejistas | Taxa de recomendação: 8.0/10 > > **Vantagens**: Being able to have everything on one platform is a huge time saver especially in this ever changing industry. From work order creation to invoice approval, the system is extremely user friendly. Also the fact that during implementation it is set up specific to your business needs and as things change, you can make changes\! > > **Desvantagens**: Implementation process can be lengthy and creating the issues list can be confusing if you don't have a good starting point. You do get set up with an implementation manager who does help guide you through the process. ----- ### "Ulta Beauty loves Service Channel\!" — 5.0/5 > **Amy** | *10 de fevereiro de 2025* | Cosmético | Taxa de recomendação: 10.0/10 > > **Vantagens**: Very intuitive and easy to use, lots of filtering options which makes it possible for multiple Teams in my company to all use the system but not duplicate efforts or cross over each other. > > **Desvantagens**: There seems to be new innovation happening regularly on Service Channel, but this never includes Supply Manager. I understand Supply Manager is a third party system acquired by Service Channel.... but when will this change? I've been using the platform for almost 5 years with no upgrades. Ulta Beauty does 50,000+ WO's a year with Supply Manager- new features would go a long way. ----- ### "Not at all user friendly when you only need it occasionally" — 3.0/5 > **Avaliador Verificado** | *4 de agosto de 2022* | Construção | Taxa de recomendação: 3.0/10 > > **Vantagens**: I like the thought behind it. I think if implemented properly it probably could be a very good tool for managing service/warranty work, but the capacity in which I use it is very confusing. On the plus side, they did offer a training that was about 3 hours long to go in depth into the program and how it should function. > > **Desvantagens**: While the concept behind it is excellent, it doesn't quite apply to how I use it. It was set up by a client of ours to dispatch service work, but as a GC it has gotten confusing since we aren't the ones to actually perform the work. I wish the training had been more specific to if you're a GC or a subcontractor. I also think that the owner training should be a bit more in depth as well because even the client who purchased the software has hit some usage roadblocks when it comes to setting up jobs and which features they actually want us to use. > > My experience has unfortunately been a confusing and frustrating one. I do see the benefits of having a system to track work orders, but I just don't think that it applies to all situations. It's very hard to use from the GC standpoint. ----- ### "A+ for Service Channel" — 5.0/5 > **Sharon** | *7 de janeiro de 2026* | Serviços de Facilities | Taxa de recomendação: 10.0/10 > > **Vantagens**: Service Channel keeps all my work orders and customers organized, it is user friendly and offers many reports. > > **Desvantagens**: The only issue I have is that I cannot put a work order in completed status. It would help to move the process along if we could do this ourselves. With validation that the work was completed of course\! > > I have been using Service Channel for over 10 years, it has improved through the years and has been an asset to our company ----- ### "Excellent Communication Tool" — 4.0/5 > **Mari Clare** | *28 de agosto de 2020* | Varejistas | Taxa de recomendação: 10.0/10 > > **Vantagens**: Keeping hundreds of work orders time stamped and name stamped. This allows for clear accountability for my team and direct communication with the store staff. All information is stored in one WO and photos/videos can be uploaded to allow for context. Managing expectations is much easier with the missed ETA alerts and I can easily see where my team needs to focus their efforts. > > **Desvantagens**: The PM module is still clunky and doesn't really fit our requirements entirely. It's limited in it's capabilities (for example: many of our locations have different frequencies and schedules for cleaning, this cannot be specified in the PM module). > > Excellent. Our account rep \[SENSITIVE CONTENT HIDDEN\] is always available to answer questions or help us with optimizing our work flow. The system has greatly increased our ability to prioritize and focus on the issues that will move the needle. ----- Página: 1 / 6\ Próximo: [Próxima página](https://www.getapp.com.br/software/106851/servicechannel?page=2) ## Links - [Ver em GetApp](https://www.getapp.com.br/software/106851/servicechannel) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados