Nintex Process Platform

Nintex is so easy to understand and pick up. Anyone form a BA to a dev can pick this up and build workflows, forms and even mobile apps without writing code.

Each product is different. You have thing on prem, that are not in O365 and things in the cloud that are not on-prem.

easy to use
easy to setup
provides clarity of roles and responsibilities
provides clarity of stakeholders
displays connected processes and systems
provides a glossary that automatically displays description on hover over
standard version allows variations of standard process (ie. regions may be slightly different but based on standard process)
includes ability to control permissions at top down to lower level processes and documents
includes control over governance setup
provides a dashboard to display user access, progress, published, and draft processes
offers control over documents and easily replace them without breaking links
links remain consistent when a process is updated or the name is changed
support 24/7 either by chat, email, or phone
feature enhancement requests considered and often implemented
new releases documented and communicated without impact on the user or the business
can easily share
offers a unique way of writing a process that makes it simple to write and follow for the end user
so much more

some nice to have features not available
is not a dynamic workflow tool
does not display broken links
works best with only one purpose in mind (ie. document all staff processes)

Promapp is generally not used for the creation of:

Value Stream Transformation (VST) maps
Organisational charts
Network diagrams
System diagrams and mapping
Conceptual solution diagrams
Customer journey mapping
Lengthy end to end maps

This software has been great for writing and standardising all of our processes, in ALL aspects of the business. So far Promapp has reduced onboarding time for new staff, given us a central depository for all our processes, and has given us a way to receive suggestions and feedback (in a productive way) to encourage process improvement. We used to keep everything in SharePoint in individual files that were stored in many different locations, all written in a different way. Promapp gives us more control as to who can write and edit processes.

A bit of a learning curve for process writers, but ultimately not an issue once you get used to it. It would also be nice to print dashboard screens.

DocGen is a huge timesaver. We have shaved hours off our daily workload by being able to automate our proposal system through salesforce.

The initial set up is difficult. It has a pretty steep learning curve unless you're a programmer/admin. Support is very responsive with any questions, however, so getting a resolution should be quick and easy.