--- description: Avaliações detalhadas do Canny com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Canny com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Canny - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Reviews e Avaliações Online](/directory/575/feedback-and-reviews-management/software) > [Canny](/software/108461/canny) # Canny Canonical: https://www.getapp.com.br/software/108461/canny Página: 1 / 4\ Próximo: [Próxima página](https://www.getapp.com.br/software/108461/canny?page=2) > O Canny ajuda as equipes de produtos a coletar e organizar os comentários dos usuários e as solicitações de recursos para entender melhor as necessidades dos clientes e priorizar o roadmap de produto. > > Conclusão: 76 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.6/5** | 76 Avaliações | | Praticidade | 4.7/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.6/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.5/5 | Com base em avaliações gerais | | Recursos | 4.3/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Canny - **Fundada**: 2015 ## Contexto comercial - **Preço inicial**: US$ 0,00 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 209 ## Recursos - API - Alertas/notificações - Análise de dados preditiva - Bate-papo/Mensagens instantâneas - CRM - Classificação de ideias - Coleta de dados de multicanal - Comentários/notas - Discussions/Forums - Enquetes/votações - Ferramentas de colaboração - Gerenciamento de comentários - Gestão de ideias - Gestão de projetos - Gestão de recursos - Gestão do ciclo de vida do produto - Ideation - Imagem de marca personalizável - Innovation Management - Listas de materiais ## Integrações (15 no total) - Asana - ClickUp - Discord - GitHub - Google Chrome - HubSpot CRM - Intercom - Jira - Microsoft Entra ID - Microsoft Teams - Okta - OneLogin - Segment - Slack - Zapier ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Bate-papo ## Category - [Software de Gestão de Reviews e Avaliações Online](https://www.getapp.com.br/directory/575/feedback-and-reviews-management/software) ## Categorias relacionadas - [Software de Gestão de Reviews e Avaliações Online](https://www.getapp.com.br/directory/575/feedback-and-reviews-management/software) - [Sistemas de Gestão de Ideias](https://www.getapp.com.br/directory/588/idea-management/software) - [Software de Satisfação do Cliente](https://www.getapp.com.br/directory/1029/customer-satisfaction/software) - [Software de Gestão de Projetos sem Fins Lucrativos](https://www.getapp.com.br/directory/2875/project-management-software-for-nonprofits/software) - [Software de Experiência do Cliente](https://www.getapp.com.br/directory/601/customer-experience/software) ## Alternativas 1. [Zoho CRM](https://www.getapp.com.br/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 2. [LiveChat](https://www.getapp.com.br/software/8385/livechat) — 4.6/5 (1715 reviews) 3. [LiveAgent](https://www.getapp.com.br/software/91301/liveagent) — 4.7/5 (1754 reviews) 4. [Wati](https://www.getapp.com.br/software/2068239/wati) — 4.6/5 (202 reviews) 5. [Intercom](https://www.getapp.com.br/software/91379/intercom) — 4.5/5 (1131 reviews) ## Avaliações ### "Canny get 5 stars from me\!" — 5.0/5 > **Ben** | *19 de janeiro de 2026* | Logística e cadeia de fornecimento | Taxa de recomendação: 7.0/10 > > **Vantagens**: I like the user friendly UI design, as well as the ability to collaborate over multiple boards. Being able to obtain feedback from users in real time and collate it will be game changer for us\! > > **Desvantagens**: The learning curve was a little steep initially, probably just needed to spend more time in the onboarding. Overall still a really strong product with no real weaknesses that I've found > > Overall, I've been impressed with Canny's clean UI, the public roadmap, the customizability and the onboarding process. ----- ### "Canny is really the best by far (beats email and chat support)" — 5.0/5 > **Jahanzeb** | *8 de abril de 2020* | Software | Taxa de recomendação: 10.0/10 > > **Vantagens**: With email or chat support, you’ll likely have the same conversation many times (in some cases, hundreds of times), which doesn’t help your users (your finite resources could be spent on work that actually benefits them). What Canny does is subtle but profound. With a public forum allows people to create \& upvote posts, and updates users on progress on each post, we can now have just one conversation with everyone affected by an issue, instead of 100+ conversations on the same topic. Customers can also potentially help each other out (great for a small team). And it gives transparency on how we work and how quickly we solve issues for the community. > > **Desvantagens**: There are a few features it would be nice to add, which are already on Canny’s feature request list (Canny uses Canny, which is great). So I’m confident that over time, it’ll become even better than it already is (and it’s already quite great\!). > > Gives us a scalable way of having direct relationships with our customers. ----- ### "Beware - they refuse to listen to top-voted feedback" — 1.0/5 > **Amit** | *3 de fevereiro de 2020* | Software | Taxa de recomendação: 0.0/10 > > **Vantagens**: UI seems nice, shame about the rest (see the cons section) > > **Desvantagens**: The company bills itself as feedback software, and to dog-food their software, they take on feedback on a public forum which is on their website. One of the top-voted features on their public roadmap is to remove their intrusive "Powered by" branding. In our comms with their people - they flat out refused to remove their branding - despite the number of votes for people wanting that, and despite the fact that we said we would pay much more. > > I would look elsewhere immediately - Canny seems like a club that pretends to take "open feedback" but they delete feedback they don't agree with, and refuse to listen to their own open, voting system. ----- ### "Intuitive way to collect and act on feedback" — 4.0/5 > **Avaliador Verificado** | *28 de janeiro de 2026* | Software | Taxa de recomendação: 7.0/10 > > **Vantagens**: Canny is excellent for collecting, organizing, and prioritizing customer feedback. The upvoting system helps surface what matters most to users, and the UI is clean and intuitive. > > **Desvantagens**: The new pricing structure feels steep for teams that don’t need all the advanced features. I would reconsider > > Canny helped bring transparency to our product development process. It gave our users a voice, and gave our team clarity. It’s not perfect, but it’s a solid tool for product feedback management. Also like the integration with Intercom ----- ### "Don't let customer feedback fall on deaf ears\!" — 5.0/5 > **Chelsea** | *5 de novembro de 2020* | Imobiliárias | Taxa de recomendação: 10.0/10 > > **Vantagens**: Canny gives our customers a place to feel heard, listened to, and gain visibility into our feature and product roadmap which was not possible before Canny. We set the platform up in just a single day and onboarding was a breeze. Within the first week we had over 60+ posts from our customers\! With Canny, we can now provide visibility in upcoming features. It gives our customers a place to leave valuable feedback, upvote on others posts, and comment on existing requests. With Canny, our customers feel as though they have a voice and can influence our product decisions. > > **Desvantagens**: We imported feature requests we've been collecting from an excel sheet which was AWESOME, however I wish my face/name wasn't on those requests. Aside from that, I LOVE everything about Canny. > > Easy to learn and quick to setup. This has made a positive such an impact to our business and with our customers\! ----- Página: 1 / 4\ Próximo: [Próxima página](https://www.getapp.com.br/software/108461/canny?page=2) ## Links - [Ver em GetApp](https://www.getapp.com.br/software/108461/canny) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados