---
description: Avaliações detalhadas do OfficeTools com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o OfficeTools com produtos similares.
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title: OfficeTools - Avaliações, preços e classificações | GetApp Brasil 2026
---

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# OfficeTools

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> O OfficeTools é um sistema de gerenciamento de escritórios que fornece aos usuários ferramentas para controle do tempo, cobrança e faturamento, compartilhamento de documentos, processamento de pagamentos e mais.
> 
> Conclusão: 196 usuários atribuíram a nota **4.1/5**. Melhor classificado para **Probabilidade de recomendação**.

-----

## Estatísticas e notas

| Métrica | Classificação | Detalhes |
| **Geral** | **4.1/5** | 196 Avaliações |
| Praticidade | 3.7/5 | Com base em avaliações gerais |
| Suporte ao cliente | 3.8/5 | Com base em avaliações gerais |
| Relação qualidade/preço | 3.7/5 | Com base em avaliações gerais |
| Recursos | 3.9/5 | Com base em avaliações gerais |
| Porcentagem de recomendação | 70% | (7/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: CARET
- **Localização**: San Diego, EUA
- **Fundada**: 1983

## Contexto comercial

- **Modelo de preços**:  (Teste grátis)
- **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Implantação e plataformas**: Windows (desktop), Windows (local), Linux (local)
- **Idiomas**: inglês
- **Países disponíveis**: Austrália, Canadá, Estados Unidos

## Recursos

- Armazenamento de documentos
- Banco de dados de contatos
- CRM
- Cobrança de projetos
- Cobrança e faturamento
- Cobrança por horas
- Cobrança recorrente ou de assinaturas
- Contabilidade
- Contabilidade de projetos
- Controle de despesas
- Controle de horas
- Controle do progresso de tarefas
- Controle do tempo do projeto
- Criação de faturas
- Cronômetro
- Cálculos de impostos
- Faturamento de contingências
- Faturas personalizáveis
- Faturação online
- Ferramentas de colaboração

## Integrações (6 no total)

- APX e-Invoicing
- Lacerte Tax
- Microsoft Excel
- Microsoft Outlook
- Microsoft Word
- QuickBooks Online Advanced

## Opções de suporte

- Email/Help Desk
- FAQs/Fórum
- Base de conhecimento
- Suporte por telefone
- Assistência 24/7

## Category

- [Software de Faturação](https://www.getapp.com.br/directory/240/billing-invoicing/software)

## Categorias relacionadas

- [Software de Faturação](https://www.getapp.com.br/directory/240/billing-invoicing/software)
- [Sistemas para Escritórios de Contabilidade](https://www.getapp.com.br/directory/549/accountant/software)
- [Software de Automatização de Serviços Profissionais](https://www.getapp.com.br/directory/331/professional-services-automation/software)
- [Software para Consultoria](https://www.getapp.com.br/directory/356/consulting/software)
- [Software de Serviços Profissionais](https://www.getapp.com.br/directory/357/professional-services/software)

## Alternativas

1. [QuickBooks Online](https://www.getapp.com.br/software/20428/quickbooks-online-edition) — 4.3/5 (8395 reviews)
2. [PayPal](https://www.getapp.com.br/software/91263/paypal) — 4.6/5 (26305 reviews)
3. [Jobber](https://www.getapp.com.br/software/90723/jobber) — 4.6/5 (1420 reviews)
4. [Xero](https://www.getapp.com.br/software/1671/xero) — 4.4/5 (3274 reviews)
5. [QuickBooks Enterprise](https://www.getapp.com.br/software/115227/quickbooks-enterprise) — 4.5/5 (20614 reviews)

## Avaliações

### "Workflow that works for us\!" — 5.0/5

> **T. Marshall** | *12 de dezembro de 2018* | Contabilidade | Taxa de recomendação: 9.0/10
> 
> **Vantagens**: We appreciate the ability to have one software that provides so much utility -- Contact info, Notes, Documents, Projects, Calls, etc
> 
> **Desvantagens**: There is a learning curve on how to use the software fully.  And the reports are a bit difficult to decipher.
> 
> Excellent -- we rely on it to keep our systems working.  It offers a lot of functionality including communication among the office and ease of retrieving prior information.

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### "Office Tools has been a value add to our accounting and tax group.  Great product for the price." — 4.0/5

> **Avaliador Verificado** | *17 de outubro de 2017* | Taxa de recomendação: 8.0/10
> 
> **Vantagens**: It is a great way to track project progress and make sure deadlines aren't missed.  It is also a simple solution to time tracking, although our firm doesn't use the system for billing purposes, it is helpful in budgeting resources.
> 
> **Desvantagens**: My biggest complaint is that reports can't be exported to Excel, and not every pre-built report has all the data required.  Without having a custom report prepared by the developers at Office Tools, you are somewhat limited on reporting flexibility.
> 
> Office Tools helps our accounting and tax team stay organized and able to prioritize work without missing deadlines.  We use the system to allocate resources to streamline the busy season workload and the workflow to make sure we know the status of every project along the way.

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### "The software has the potential to be an elite program but it is grossly underdeveloped." — 3.0/5

> **Ryan** | *19 de outubro de 2017* | Contabilidade | Taxa de recomendação: 4.0/10
> 
> **Vantagens**: It has all in one capabilities such as client management, time tracking, billing and payment, reports,  scheduling, and document storage.&#10;&#10;The platform layout is clean and user friendly.&#10;&#10;The learning curve to its features is low to mid-range which can be credited to it's design functionality.&#10;&#10;It does utilize some integrations well such as the Dymo label printer and Drop Folders.&#10;&#10;Overall, calls to Customer Support have been adequate with at least 90% problem resolution.  I do have to knock the Customer Support to 2 stars because they do not have any early morning east coast support hours.  If I have an issue with Office Tools I have to wait 4 hours to reach anybody on the phone.  Half of my day is now gone.
> 
> **Desvantagens**: Communication from Office Tools to its software owners is horrible.  Known disruptions in services was communicated after the fact.&#13;&#10;&#13;&#10;Software updates are non-existent.  As of this review, 10/19/17, there has only been 1 public release update to the software in all of 2017 (v2017.019) and that was in January.  That is unacceptable. &#13;&#10;&#13;&#10;The Contact Screen has a narrow scope in what it allows for user input.  I believe there are only 5 open variable fields that we can alter to collect data specific to our practice.  The rest of it is dead white space underneath of it.&#13;&#10;&#13;&#10;Software only allows one taxpayer's information to be displayed on the main Contacts screen with the spouse relegated to a "More Contacts" tab.  It is more efficient to have all contacts displayed on one screen.&#13;&#10;&#13;&#10;Client portal only allows for 1 contact email address.&#13;&#10;&#13;&#10;The portal is not a responsive web design and certainly not friendly to mobile devices.  There are buttons in the portal that are only seen when scrolled over (Pay Now buttons on invoice tab). &#13;&#10;&#13;&#10;Payments made via a portal invoice do not sync down to the billing screen.&#13;&#10;&#13;&#10;Downloading multiple documents from the portal is inefficient.  There is no "Download All" button.&#13;&#10;&#13;&#10;E-signing process is convoluted to the signer and has bugs which have not been fixed.&#13;&#10;&#13;&#10;Form letters do not give you access to all collected data variables.&#13;&#10;&#13;&#10;No user community to introduce or vote on feature requests.  LinkedIn or Facebook aren't the solution.

-----

### "OfficeTools Review" — 4.0/5

> **Avaliador Verificado** | *9 de agosto de 2019* | Contabilidade | Taxa de recomendação: 6.0/10
> 
> **Vantagens**: - Office 365 integration is quite helpful&#10;&#10;- "Due date" reminders are life-savers&#10;&#10;- The to-do section helps in personal management of tasks
> 
> **Desvantagens**: - Synchronizing with Quickbooks is only supported for the desktop platform, and not the web platform, which is kind of a pain right now &#10;&#10;- Integrations with other bookkeeping tools isn't great, like excel for example, which makes collaboration outside your immediate team quite difficult. Please help look into this.
> 
> Overall, I've had a satisfactory experience with the product. Gets the job done.

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### "Office Tools has been a very practice management tool for our firm" — 4.0/5

> **Dan** | *25 de outubro de 2017* | Taxa de recomendação: 6.0/10
> 
> **Vantagens**: The product has a lot of features that made the implementation in the first year wonderful. The support staff was great and easy to access. Ease of use, reporting, billing features
> 
> **Desvantagens**: 40% + cost increase for the new year. The Lacerte software integration did not work very well. There are issues that could not be resolved with the multi-firm features of the product

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