--- description: Avaliações detalhadas do Zonka Feedback com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Zonka Feedback com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zonka Feedback - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Ferramentas de Pesquisa](/directory/234/survey/software) > [Zonka Feedback](/software/109079/zonka-feedback) # Zonka Feedback Canonical: https://www.getapp.com.br/software/109079/zonka-feedback Página: 1 / 4\ Próximo: [Próxima página](https://www.getapp.com.br/software/109079/zonka-feedback?page=2) > O Zonka Feedback é uma plataforma multicanal de comentários e pesquisas que permite aos usuários criar formulários de pesquisa, gerar relatórios em tempo real e receber alertas instantâneos. > > Conclusão: 68 usuários atribuíram a nota **4.8/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.8/5** | 68 Avaliações | | Praticidade | 4.7/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.9/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.9/5 | Com base em avaliações gerais | | Recursos | 4.7/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Zonka Feedback - **Localização**: New Delhi, Índia - **Fundada**: 2014 ## Contexto comercial - **Preço inicial**: US$ 199,00 - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 209 ## Recursos - API - Acompanhamento de atividades - Alertas/notificações - Análise de dados preditiva - Análise de sentimentos - Análise de tendências - Análise de texto - Apto para áudio, imagens e vídeo - Ações ativadas por eventos - Banco de dados de contatos - Biblioteca de perguntas - Campos de texto - Campos personalizáveis - Categorização/Agrupamento - Coleta de dados de multicanal - Coleta de respostas offline - Comentários anônimos - Comentários de 360 graus - Comentários/notas - Compras e recebimento ## Integrações (11 no total) - ActiveCampaign - Airtable - Freshdesk - Google Sheets - Help Scout - Intercom - Meta for Business - Slack - Twitter/X - Zapier - Zendesk Suite ## Opções de suporte - Email/Help Desk - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Ferramentas de Pesquisa](https://www.getapp.com.br/directory/234/survey/software) ## Categorias relacionadas - [Ferramentas de Pesquisa](https://www.getapp.com.br/directory/234/survey/software) - [Software de Gestão de Reviews e Avaliações Online](https://www.getapp.com.br/directory/575/feedback-and-reviews-management/software) - [Software de Experiência do Cliente](https://www.getapp.com.br/directory/601/customer-experience/software) - [Sistemas de Engajamento de Funcionários](https://www.getapp.com.br/directory/715/employee-engagement/software) - [Software de Satisfação do Cliente](https://www.getapp.com.br/directory/1029/customer-satisfaction/software) ## Alternativas 1. [Typeform](https://www.getapp.com.br/software/91581/typeform) — 4.7/5 (954 reviews) 2. [SurveyMonkey](https://www.getapp.com.br/software/2371/surveymonkey) — 4.6/5 (10440 reviews) 3. [Jotform](https://www.getapp.com.br/software/10191/jotform-4-0) — 4.7/5 (2853 reviews) 4. [QuestionPro](https://www.getapp.com.br/software/103311/questionpro) — 4.8/5 (526 reviews) 5. [Microsoft Forms](https://www.getapp.com.br/software/2057516/microsoft-forms) — 4.6/5 (323 reviews) ## Avaliações ### "Good experience with Zonka - highly recommended" — 4.0/5 > **Megha** | *23 de setembro de 2019* | Hospitais e Saúde | Taxa de recomendação: 9.0/10 > > **Vantagens**: Ease of set up, customization and implementation > > **Desvantagens**: The inability to skip non relevant sections within a questionnaire ----- ### "Awesome Feedback Tool; Works On the Go" — 5.0/5 > **Avaliador Verificado** | *9 de agosto de 2021* | Escritório de advocacia | Taxa de recomendação: 8.0/10 > > **Vantagens**: - I love that you can create custom surveys very easily through their site/dashboard - You can also activate kiosk mode through their app on you iPad for when you’re having face to face interactions with client and customers and want instant feedback - It’s also great that you can white label your surveys, so they come from your domain - CNAME records were clear and very easy to set up - Conditional logic can be added to survey questions - There are pre-made surveys you can use to get started - Multiple language options are a nice touch - You can also have different surveys for different office locations, which is convenient - You can create different survey styles to get the level of feedback that you want > > **Desvantagens**: - Setup is easy, but a little tedious. Would be great if there were premade questions you can just drag and drop instead of typing in manually. - You can map the fields for Mailchimp, but would be nice to have First Name \& Last Name separately for mailing list integration. (If this exists already I didn’t see how to do it) - The animation between questions is a little lacking - Background options are a little limited > > I have been very happy with Zonka so far. This is a very easy to use app with multiple language options and this is nice because some of my clients are more comfortable providing feedback in their native tongue. I think Zonka has been of good value for the money because you really do get a lot for what they offer. I think one of my favorite features is being able to use their app on my iPad so I can get instant feedback from clients instead of emailing them later. ----- ### "Zonka..\! The One stop Solution for Feedbacks mechanism" — 4.0/5 > **M B** | *30 de abril de 2020* | Alimentação e bebidas | Taxa de recomendação: 8.0/10 > > **Vantagens**: The ease of creating feedback forms with various formats. Also, the extensive reporting that is available helps us to do a better analysis. > > **Desvantagens**: Not all the comments can be downloaded in the pdf. > > We used to collect the feedbacks manually through the registers. Now we have moved to Zonka, which helps us to fetch all the reports on the dashboard. ----- ### "Easy to use and superb analytics" — 5.0/5 > **Avaliador Verificado** | *8 de maio de 2020* | Pesquisa | Taxa de recomendação: 10.0/10 > > **Vantagens**: There are many softwares that allow you to collect data really. Free ones too. And I have used them all quite extensively to capture data, run market research surveys and gather data. But it leaves me with a lot of data, that I have to analyze and run reports on. Which consumes time. So I tried Zonka Feedback and it worked for me. Besides being very similar to the others in terms of creating online surveys, the biggest advantage for me is the reporting. The reporting hits home\! I am able to see my response data instantly. Text analytics are very very handy and best thing is that it's all easy enough. It hardly takes me anytime to set up my surveys (I run them quite frequently) for work and research. Basically, an excellent tool for capturing data. 1. Highly user-friendly 2. Increased my response rate - since the surveys look oh-so-good 3. Easy to configure 4. Can run unlimited surveys together 5. Any question types can be added 6. Can upload images - comes very handy for me in surveys 7. I am in Germany, so besides English, I run surveys in multiple languages. That's taken care of as well 8. Reporting is great (I already mentioned) > > **Desvantagens**: I cannot think about anything I really dislike. It's my favorite surveying tool so far\! ----- ### "Very useful survey and poll tool that makes getting actionable feedback easy" — 5.0/5 > **Avaliador Verificado** | *24 de junho de 2021* | Publicidade e marketing | Taxa de recomendação: 9.0/10 > > **Vantagens**: Determining customer sentiment - sometimes not clearly communicated by customers in person - is very helpful in improving products and services. With Zonka, you can get to the heart of an issue and resolve it fast. > > **Desvantagens**: There is a bit of a learning curve, however, for the most part it is intuitive and most users will find it easy to set up in a short amount of time. > > This helps us fine tune our service offerings and eliminate problems before they become significant. ----- Página: 1 / 4\ Próximo: [Próxima página](https://www.getapp.com.br/software/109079/zonka-feedback?page=2) ## Links - [Ver em GetApp](https://www.getapp.com.br/software/109079/zonka-feedback) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados