--- description: Avaliações detalhadas do CustomerHero com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o CustomerHero com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CustomerHero - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Ferramentas de Pesquisa](/directory/234/survey/software) > [CustomerHero](/software/109423/startquestion) # CustomerHero Canonical: https://www.getapp.com.br/software/109423/startquestion Página: 1 / 8\ Próximo: [Próxima página](https://www.getapp.com.br/software/109423/startquestion?page=2) > O Startquestion é uma ferramenta baseada na Internet para criar pesquisas, questionários e formulários para coletar pedidos ou registros, estudar clientes, avaliar funcionários, entre outras coisas. > > Conclusão: 175 usuários atribuíram a nota **4.9/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.9/5** | 175 Avaliações | | Praticidade | 4.8/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.9/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais | | Recursos | 4.6/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: CustomerHero - **Fundada**: 2006 ## Contexto comercial - **Público-alvo**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web - **Idiomas**: inglês - **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 209 ## Recursos - API - Acesso para Celular - Alertas de áreas problemáticas - Alertas/notificações - Análise de dados visual - Análise de sentimentos - Análise de tendências - Análise de texto - Análise estatística - Apto para áudio, imagens e vídeo - Armazenamento de dados seguros - Arrastar e soltar - Biblioteca de perguntas - CRM - Campos de texto - Campos personalizáveis - Captura e transferência de dados - Coleta de dados de multicanal - Comentários anônimos - Comentários de 360 graus ## Integrações (21 no total) - Asana - ExpertSender - FreshMail - GetResponse - Google Analytics 360 - Google Sheets - HubSpot CRM - HubSpot Content Hub - JIRA Service Management - Magento BI - Mailchimp - Microsoft 365 - SALESmanago Marketing Automation - Salesforce Sales Cloud - Shopify ... e mais 6 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Bate-papo ## Category - [Ferramentas de Pesquisa](https://www.getapp.com.br/directory/234/survey/software) ## Categorias relacionadas - [Ferramentas de Pesquisa](https://www.getapp.com.br/directory/234/survey/software) - [Software para Automatização de Formulários](https://www.getapp.com.br/directory/589/forms-automation/software) - [Software para Coleta de Dados](https://www.getapp.com.br/directory/707/data-collection/software) - [Software de UX (User Experience)](https://www.getapp.com.br/directory/1287/ux/software) - [Sistemas NPS (Net Promoter Score)](https://www.getapp.com.br/directory/1963/nps/software) ## Alternativas 1. [Typeform](https://www.getapp.com.br/software/91581/typeform) — 4.7/5 (950 reviews) 2. [Google Forms](https://www.getapp.com.br/software/112857/google-forms) — 4.7/5 (11385 reviews) 3. [SurveyMonkey](https://www.getapp.com.br/software/2371/surveymonkey) — 4.6/5 (10432 reviews) 4. [Jotform](https://www.getapp.com.br/software/10191/jotform-4-0) — 4.7/5 (2841 reviews) 5. [Survicate](https://www.getapp.com.br/software/101401/survicate) — 4.6/5 (99 reviews) ## Avaliações ### "Very helpful tool\! It will do the job for you\!" — 5.0/5 > **Katarzyna** | *8 de junho de 2022* | Engenharia mecânica ou industrial | Taxa de recomendação: 10.0/10 > > **Vantagens**: It meets all my expectations regarding the creation and collection of data. Very useful ready-made questionnaire templates (I don't have to think up questions myself). It saves time at every step. > > **Desvantagens**: I use the tool quite shortly, at the moment I have not encountered any problems. > > I have not encountered any problems. I received all the help I needed, I know who to contact in case of problems. Just a good experience. ----- ### "On the market scale of such platforms, it believes that the price-quality ratio is appropriate." — 5.0/5 > **Jakub** | *9 de setembro de 2021* | Jogos de computador | Taxa de recomendação: 8.0/10 > > **Vantagens**: Help on your part in case of any problems. The help of your \[SENSITIVE CONTENT\] was a very positive surprise for me. I also appreciate that you are trying to develop them (I recently took part in a study with \[SENSITIVE CONTENT\]) and you are open to user comments. The tool itself is good for me and it is more than enough for my daily work, at the same time it is hard for me to find any technical aspect that I like the most. > > **Desvantagens**: Lack of extensive documentation for some functionalities, eg API. Unable to create survey folders. Some UI solutions, such as sorting questions, are unpleasant to use when compared to Qulatrics. However, as in the question above, there aren't any things I really don't like and that is why I would like to give up your platform. ----- ### "Helpful tool" — 4.0/5 > **justyna** | *27 de outubro de 2020* | Pesquisa | Taxa de recomendação: 8.0/10 > > **Vantagens**: Easy tool, good for fast, ad hoc projects. There is always a help desk that responds very fast. There are articles/blog where you can learn new things, findexamples about project that you are planning to do. > > **Desvantagens**: Sometimes I receive requires for changes in the survey from my customers and implementation is not always easy. Sometimes the survey uploads them quite long and it doesn't go smoothly. It would be also good to have more graphic possibilities like pictures for example. > > NPS researches, evaluation of some products, services, expectations towards some solutions ----- ### "Intuitive, easy to use, containing all the key functionalities needed in the daily work" — 5.0/5 > **Dagmara** | *4 de agosto de 2021* | Telecomunicações | Taxa de recomendação: 10.0/10 > > **Vantagens**: My favorites are online reports, which allow you to view the result on an ongoing basis if someone does not have access to the tool. Zero effort in generating such a quick report. A perfect overview of each touch point, the result in a simple, graphical form. The introduction of a new questionnaire is simple and quick, which works well with ad hoc surveys. > > **Desvantagens**: I miss a better form of categorizing the client's voice that can be implemented in the tool itself by the client. ----- ### "Startquestion- easy to implement, easy to use" — 5.0/5 > **Aleksandra** | *6 de junho de 2022* | Biotecnologia | Taxa de recomendação: 10.0/10 > > **Vantagens**: We're working for the solution which may be implemented on all our markets- startquestion is the tool, which may be implemented easily. Highly recommended for international communication. > > **Desvantagens**: I don't have cons. Every issue was solved by client service. > > 9/10= highly recommend for a friend or collegue. It's easy to use, easy to implement. Very nice workshops for the team before the launch. ----- Página: 1 / 8\ Próximo: [Próxima página](https://www.getapp.com.br/software/109423/startquestion?page=2) ## Links - [Ver em GetApp](https://www.getapp.com.br/software/109423/startquestion) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados