Amberlo

As a law firm specialized in cash collection, we have experienced a remarkable transformation in our case management and overall efficiency thanks to Amberlo. This software is not just a tool; it's a game-changer in the legal industry. Amberlo's intuitive design and comprehensive features have streamlined our workflow, making case tracking, document management, and client communication seamless and more efficient.

What truly sets Amberlo apart, however, is the unparalleled support and responsiveness of their team. They are more than just service providers; they are partners in our success. Their willingness to listen to our needs and adapt the software accordingly is exceptional. This personalized approach has allowed us to tailor the software to fit our unique processes, making it feel like it was custom-made for our firm.

None. If there were features that were lacking, Amberlo supported us in implementing desired changes.

Amberlo has all the essentials for running my solo law practice. I haven't seen another product out there that can do all the things this can for the price point. The customer service is top of the line and walked me through everything I needed to get started. I am absolutely in love with the client portal and document generation. Being a sole practitioner these features not only make my workload more efficient but also give the impression that I mean business - big business! Which is exactly what I'm looking for.

It can be a little hard to get your head around some of the concepts and because it's a new product there aren't as many videos/tutorials/general self help information for it. That said, the customer service team is outstanding. Additionally, I couldn't upload my existing excel client list so had to manual input their information which I found very limiting considering how advanced the Amberlo software is and that this is a standard feature in most accounting software.

It’s effective in tracking important documents and case processes across associates (even remotely).

It needs better mobile applications for on-to-go process updation.

We appreciate that Amberlo is light-in-design and rich-in-content. Features which were previously used only by "big law" now are available for every legal practitioner with basic computer literacy, such as team, tasks & time management assistants, document database with effective search functions.
As legal service providers for us it is important that Amberlo is in compliance with the GDPR, whereas other alternatives often struggle with this issue.

We are looking forward for Office 365 integration which is on the way.

As my practice is growing, Amberlo has many features that are enticing and could streamline some aspects of my practice. Additionally, the company seems genuinely interested in improving the program and the platform seems extremely stable. It was the right product at the right price when I had nothing and it looks like it can grow with me.

Amberlo is not based in the US and it shows. It takes extra steps to set the formatting for things like amounts and dates to our standards but the options are there. It just takes time to figure out how to do exactly what you are trying to do.