---
description: Avaliações detalhadas do Chaport com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Chaport com produtos similares.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Chaport - Avaliações, preços e classificações | GetApp Brasil 2026
---

Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/561/live-chat/software) > [Chaport](/software/111189/chaport-live-chat)

# Chaport

Canonical: https://www.getapp.com.br/software/111189/chaport-live-chat

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> O Chaport é um software moderno de mensagens ao cliente com bate-papo ao vivo multicanal, chatbots, convites automáticos, base de conhecimento, integrações com o Facebook, Viber, Telegram e recursos de bate-papo em grupo. Possui aplicativos de desktop para Mac, Windows, Web e aplicativos móveis completos para iOS e Android.
> 
> Verdict: Rated **4.9/5** by 63 users. Top-rated for **Probabilidade de recomendação**.

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## Quick Stats & Ratings

| Metric | Classificação | Detail |
| **Geral** | **4.9/5** | 63 Avaliações |
| Praticidade | 4.9/5 | Based on overall reviews |
| Suporte ao cliente | 4.9/5 | Based on overall reviews |
| Relação qualidade/preço | 4.8/5 | Based on overall reviews |
| Recursos | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) |

## Sobre o fornecedor

- **Empresa**: Chaport
- **Founded**: 2014

## Commercial Context

- **Preço inicial**: US$ 29,00
- **Modelo de preços**:  (Free version available) (Teste grátis)
- **Target Audience**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet)
- **Idiomas**: alemão, búlgaro, chinês, chinês tradicional, croata, dinamarquês, eslovaco, esloveno, espanhol, estoniano, finlandês, francês, grego, holandês, húngaro, indonésio, inglês, italiano, japonês, letão, lituano, norueguês, polonês, português, romeno, russo, sueco, sérvio, sérvio, tailandês, tcheco, turco, ucraniano, vietnamita
- **Available Countries**: Alemanha, Austrália, Brasil, Canadá, China, Espanha, Estados Unidos, Finlândia, França, Grécia, Itália, Japão, México, Nova Zelândia, Portugal, Reino Unido, Rússia, Turquia, Ucrânia, Índia

## Recursos

- API
- Acesso para Celular
- Autoresponders
- Bate-papo ao vivo
- Bate-papo com o consumidor em tempo real
- Bate-papo proativo
- Bate-papo/Mensagens instantâneas
- Bot pré-configurado
- CRM
- Captura de leads
- Chatbot
- Compartilhamento de arquivos
- Comunicação multicanal
- Customer Communication
- Desenvolvimento sem códigos
- Detecção de idioma
- For Sales/Marketing
- Formulário offline
- Gerenciamento de e-mails
- Gerenciamento de tickets de suporte

## Integrations (10 total)

- Ecwid
- Google Analytics 360
- HubSpot CRM
- Joomla
- Meta for Business
- Slack
- Telegram
- Viber
- WordPress
- Zapier

## Opções de suporte

- Email/Help Desk
- Base de conhecimento
- Bate-papo

## Category

- [Software de Chat ao Vivo](https://www.getapp.com.br/directory/561/live-chat/software)

## Categorias relacionadas

- [Software de Chat ao Vivo](https://www.getapp.com.br/directory/561/live-chat/software)
- [Plataforma de IA Conversacional](https://www.getapp.com.br/directory/1647/conversational-ai-platform/software)
- [Software para Chatbots](https://www.getapp.com.br/directory/2795/chatbot/software)
- [Sistemas de Atendimento ao Cliente](https://www.getapp.com.br/directory/231/customer-service/software)
- [Sistemas de Suporte ao Cliente](https://www.getapp.com.br/directory/562/customer-support/software)

## Alternativas

1. [Zendesk Suite](https://www.getapp.com.br/software/9448/zendesk) — 4.4/5 (4066 reviews)
2. [LiveAgent](https://www.getapp.com.br/software/91301/liveagent) — 4.7/5 (1748 reviews)
3. [Tidio](https://www.getapp.com.br/software/105081/tidio-chat) — 4.7/5 (590 reviews)
4. [Intercom](https://www.getapp.com.br/software/91379/intercom) — 4.5/5 (1129 reviews)
5. [Wati](https://www.getapp.com.br/software/2068239/wati) — 4.6/5 (202 reviews)

## Avaliações

### "Chaport is wonderful" — 5.0/5

> **Billy** | *1 de março de 2022* | Gestão da educação | Recommendation rating: 10.0/10
> 
> **Vantagens**: Students love the fact that they can get a hold of me in various ways, whether in person, by phone, email, and chat. They especially like the chat option because unlike email, it's in real time; and unlike the phone, it doesn't product anxiety. I really like Chaport because it's easy to use, both for me and for my students, and the customer support team at Chaport are, and have been, extraordinary in their kindness, patience, and going out of their way to understand and help with any questions that have come up. These days, when customer support from many other organizations has become almost non-existent, Chaport truly stands out as extraordinary.
> 
> **Desvantagens**: I can't think of anything that I don't like about Chaport. I suppose I could selfishly wish everything was free, but that would be a shortcoming on my part, not theirs since they too have to make a living.
> 
> My students have benefited by having access to me for real-time help, and the access is easy since it isn't device or platform specific. I have benefited by the satisfaction of helping my students, and by the fact that I can use numbers to quantify how exactly I've helped students with their learning.

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### "Chaport is the best" — 5.0/5

> **Ghazwan** | *28 de novembro de 2022* | Software | Recommendation rating: 10.0/10
> 
> **Vantagens**: in addition to all implemented good features and user-friendly interface , Chaport is providing its services world wide . no banned countries or regions \!\! i used another software once and i lost lots of clients . after investigation  the software was not showing on their side because of USA sanctions .so clients move into another service same as my service and i lost them . when i started using Chaport . most of them come back .
> 
> **Desvantagens**: User friendly . no banned countries , ease of use , well managed Admin panel so u couls find who works more hours , who has bad rate or good rate ...etc

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### "Great sales tool" — 5.0/5

> **Devansh** | *2 de fevereiro de 2021* | Alimentação e bebidas | Recommendation rating: 7.0/10
> 
> **Vantagens**: Chaport is a great tool and it integrates well with our CRM and CMS.
> 
> **Desvantagens**: Absence of chat bot and automation tools.

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### "Very Easy To Use\!" — 5.0/5

> **Justin** | *10 de novembro de 2021* | Esportes | Recommendation rating: 8.0/10
> 
> **Vantagens**: I loved out out of the box this solution was for me\! I've been using the free version for a while now and it just works and I don't really have to mess with much configuration to suit my needs. I particularly love how simple the visitor experience can be. I personally don't care for an chats that require a lot of info. I just want direct contact with a human being for a quick question - setting up this approach for my visitors with chaport is easy. From the admin stand-point it's way eaiser to use than most other live chat solutions. Again I'm not a power user or looking for a full CRM or anything like that. I've found that with live chat engines, the more functionality means more headache in setup and use. Chaport seems like they were just built around ease-of-use and solid core functionality.
> 
> **Desvantagens**: The auto-invitation improved engagement and conversion drastically. I wish this feature was free, but the only competitors in this space offering this functionality for free are terrible to use. I guess I can't complain too much about a company trying to make a buck.
> 
> Overall experience is positive. I've never had an issue with the software not working. Sometimes tech support can be a little slow to respond, but I've never had to deal with them over a technical issue. I've only ever had general questions. Quality product that delivers a very simple and easy user experience at both the visitor level and the operator level.

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### "Exactly What I've Been Looking For\!\!\!" — 5.0/5

> **Claude** | *26 de maio de 2021* | E-Learning | Recommendation rating: 10.0/10
> 
> **Vantagens**: This software/service is a complete "Diamond in the Rough".  I have been searching for months for just right fit.  The chat-bots that are the most recommended on blog posts and videos are FAR too expensive (at least for someone just starting out) and they all seem to lack something that I need.&#10;&#10;And then I found this one.  It works PERFECTLY, and gives me everything thing that I need\!  It actually had MORE than I ever expected.  I FULLY plan on scaling up with this product as my business needs also scale up.&#10;&#10;Bottom Line:  Absolutely Love It\!
> 
> **Desvantagens**: So far, I haven't found one thing that I like "the least".  I am just starting with it, but I have zero complaints.  The only thing that I would change is the ability to adjust where the little bubble shows up on the screen (more than just choosing left or right) - but as far as I know, NOBODY has gotten that far...  Maybe they'll be the first...  \[fingers crossed\]
> 
> I got my first chat while I was literally still adjusting the settings.  I don't know the exact numbers, but it IMMEDIATELY increased my engagement and I actually increased my sales by over 200%, in the first week of using it.&#10;&#10;I know that I may be an anomaly, but I am proof that it can happen.

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## Links

- [View on GetApp](https://www.getapp.com.br/software/111189/chaport-live-chat)

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| de-AT | <https://www.getapp.at/software/111189/chaport-live-chat> |
| en | <https://www.getapp.com/customer-service-support-software/a/chaport-live-chat/> |
| en-AE | <https://www.getapp.ae/software/111189/chaport-live-chat> |
| en-AU | <https://www.getapp.com.au/software/111189/chaport-live-chat> |
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| nl-BE | <https://www.getapp.be/software/111189/chaport-live-chat> |
| pt | <https://www.getapp.com.br/software/111189/chaport-live-chat> |
| pt-PT | <https://www.getapp.pt/software/111189/chaport-live-chat> |

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