Membroz

Sobre o Membroz
O Membroz é uma solução de gestão de filiação que fornece uma maneira para resorts e timeshares gerenciarem os planos de filiação com definição de termos de pagamento e de uso. Os usuários podem automatizar a gestão de membros e gerenciar pagamentos e processos de reserva de hotéis usando a interface simples na Internet do Membroz.
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Avaliações
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- Setor: Imobiliárias
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 1 a 5 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Membroz Rocks
Avaliado em 09/05/2024
so far [sensitive content hidden] has been great to work with, they work hard to answer our...
so far [sensitive content hidden] has been great to work with, they work hard to answer our questions and make things work for us based on our needs and requests. thank you
Vantagens
the ease of use and the support we have from [sensitive content hidden]. They have worked very hard to make things work for us.
Desvantagens
that we needed to integrate with another program for our rentals and website... but it's working so not a big deal. just were hoping to have an all in one software
- Setor: Hotelaria
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante Mais de dois anos
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 10.0 /10
Very user friendly
Avaliado em 26/06/2023
Vantagens
Online booking And membership management
Desvantagens
Better user experience for mobile app and web.
- Setor: Varejistas
- Porte da empresa: 2–10 funcionários
- Usado Diariamente durante 6 a 12 meses
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 0.0 /10
BEWARE! This company is a complete fraud
Avaliado em 24/05/2022
Vantagens
This company is completely fraudulent, going beyond bad service and technology, they will actually steal money from you with no reply.
Our spa company signed up and paid in advance for 6 months licensing.
It was the absolute complete fraudulent system ever. The core system has no security or stability. Many times we lost our customer data, just deleted with no explanation, it would send automatic wrong emails of receipts, bookings to clients who have never been to our spa. Yes they tried to help to fix it, but it was like putting new tyres on a car with no engine. It just did not work.
We had many client complaints, many tears from front line staff, for 6 months this company and system made our company a nightmare. We lost thousands and thousands of $$ in bookings from angry clients and lost bookings.
I also paid $700 for a customised APP that never ever was started.
After 6 months, of patience and nice messages, even though our situation was bad, I was never once rude or demanding. But when I asked for my money back for an APP that wasn´t even started to develop, I was blocked, no messages read, no phone calls returned.
This is a complete and utter fraudulent business.
Be careful of fake reviews. This company is not ethical, if they can just stop contacting a client after payment, then of course, they will need to concentrate on increasing all the fake reviews from their friends and family.
Desvantagens
everything was a fake, it did not work, bugs everyday, unstable and unreliable server that would lose customer data
Resposta do Membroz
This was not expected from client with whom our team have been working since 7 months. Neither we are fraud nor we have taken any money. You have subscribed for 6 months service in Dec'21, system was live till May, there is not way we could have refunded for service already rendered. Our support team has helped them migrate huge database along with multiple training sessions. We never demanded any money for data import service even though it was not part of SLA. Regarding customization request, we already refunded you money even though 70% work was done from our side. Let me put our side of story, Your team never accepted your decision to use other software, they were not ready to change working style, our support team experience were not pleasant with them as they have decided to not use sytem. We have try our best to accommodate many request they made to make certain UI changes and workflow. I wish we have taken decision earlier to tell client that her team is not ready to use system
- Setor: Hotelaria
- Porte da empresa: 51–200 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Excellent customer service
Avaliado em 26/06/2023
Using Membroz was a fantastic experience for me. especially in terms of customer service. I was...
Using Membroz was a fantastic experience for me. especially in terms of customer service. I was consistently amazed by how quickly we were assisted. The speed with which they resolve any issue and, most lately, the kindness with which they assist us. In the future, I wouldn't think twice about using your services again.
Vantagens
An excellent, straightforward, and reasonably priced scheduling tool is Membroz. The administrators and proprietors of fitness studios now have better scheduling options. On-ramping is easy to set up and doesn't require extensive training.
Desvantagens
According to my experience, there are no cons.
- Setor: Hotelaria
- Porte da empresa: 11–50 funcionários
- Usado Diariamente durante Mais de um ano
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Fonte da avaliação
Classificação geral
- Relação qualidade/preço
- Praticidade
- Suporte ao cliente
- Probabilidade de recomendação 9.0 /10
Best Software service
Avaliado em 26/06/2023
Vantagens
the feature and the access is very easy to use
Desvantagens
better design can be but overall no issues
Perguntas frequentes sobre o Membroz
Abaixo estão algumas perguntas frequentes sobre o Membroz.P: Que tipo de planos o Membroz oferece?
O Membroz oferece os seguintes planos de pagamento:
- A partir de: US$ 100,00/mês
- Modelo de preços: Assinatura
- Avaliação gratuita: Disponível
P: Quem costuma usar o Membroz?
Os clientes habituais do Membroz são:
Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000
P: Em que idioma o Membroz está?
O Membroz está nos seguintes idiomas:
espanhol, híndi, inglês
P: O Membroz é compatível com dispositivos móveis?
O Membroz é compatível com os seguintes dispositivos:
Android (celular), iPhone (celular), iPad (tablet)
P: O Membroz se integra com quais outros aplicativos?
O Membroz se integra com os seguintes aplicativos:
Biometric Agreement
P: Que nível de suporte o Membroz oferece?
O Membroz oferece as seguintes opções de suporte:
Email/Help Desk, FAQs/Fórum, Base de conhecimento, Suporte por telefone, Assistência 24/7, Bate-papo
Categorias relacionadas
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