--- description: Avaliações detalhadas do Zoho CRM Plus com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Zoho CRM Plus com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho CRM Plus - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Experiência do Cliente](/directory/601/customer-experience/software) > [Zoho CRM Plus](/software/113643/zoho-crmplus) # Zoho CRM Plus Canonical: https://www.getapp.com.br/software/113643/zoho-crmplus Página: 1 / 4\ Próximo: [Próxima página](https://www.getapp.com.br/software/113643/zoho-crmplus?page=2) > Por ser uma plataforma unificada, o Zoho CRM Plus é a solução ideal para empresas que buscam proporcionar experiências aprimoradas ao cliente com administração simplificada, relacionamento com o cliente omnicanal, marketing de mídia social, análise eficaz, inteligência artificial integrada, robôs de bate-papo inteligentes e muito mais. > > Conclusão: 71 usuários atribuíram a nota **4.4/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.4/5** | 71 Avaliações | | Praticidade | 4.2/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.1/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.4/5 | Com base em avaliações gerais | | Recursos | 4.3/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 80% | (8/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Zoho - **Fundada**: 1996 ## Contexto comercial - **Preço inicial**: US$ 45,65 - **Modelo de preços**: (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, catalão, chinês, coreano, croata, dinamarquês, espanhol, estoniano, finlandês, grego, haitiano, holandês, inglês, irlandês, italiano, japonês, polonês, português, português, português, tcheco, turco, ucraniano - **Países disponíveis**: Afeganistão, Albânia, Alemanha, Andorra, Angola, Anguila, Antígua e Barbuda, Argentina, Argélia, Armênia, Aruba, Arábia Saudita, Austrália, Azerbaijão, Bahamas, Bangladesh, Barbados, Barein, Belize, Benin e mais 210 ## Recursos - API - Acompanhamento de atividades - Alertas/notificações - Análise de dados preditiva - Análise de sentimentos - Análise de texto - Arrastar e soltar - Automação de marketing - Banco de dados do cliente - Bate-papo ao vivo - Bate-papo/Mensagens instantâneas - CRM - Campos personalizáveis - Coleta de dados de multicanal - Comunicação multicanal - Controles/permissões de acesso - Elaboração de conteúdo - Ferramentas de colaboração - Formulários personalizáveis - Gamificação ## Integrações (19 no total) - Docusign - Dropbox Business - Eventbrite - Google Ads - Google Workspace - Mailchimp - Microsoft 365 - Microsoft Outlook - Microsoft Word - SurveyMonkey - Twilio - Ytel - Zoho BugTracker - Zoho Cliq - Zoho Creator ... e mais 4 integrações ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Experiência do Cliente](https://www.getapp.com.br/directory/601/customer-experience/software) ## Categorias relacionadas - [Software de Experiência do Cliente](https://www.getapp.com.br/directory/601/customer-experience/software) - [Ferramentas de Engajamento com Cliente](https://www.getapp.com.br/directory/650/customer-engagement/software) - [Sistemas de Fidelização de Clientes](https://www.getapp.com.br/directory/204/customer-loyalty/software) - [Software de Satisfação do Cliente](https://www.getapp.com.br/directory/1029/customer-satisfaction/software) - [Sistemas CRM](https://www.getapp.com.br/directory/230/crm/software) ## Alternativas 1. [Salesforce Sales Cloud](https://www.getapp.com.br/software/90378/salesforce) — 4.4/5 (18782 reviews) 2. [HubSpot CRM](https://www.getapp.com.br/software/102533/hubspot-crm) — 4.5/5 (4458 reviews) 3. [Zoho CRM](https://www.getapp.com.br/software/9908/zoho-crm) — 4.3/5 (6973 reviews) 4. [Bigin by Zoho CRM](https://www.getapp.com.br/software/142099/bigin-by-zoho-crm) — 4.7/5 (730 reviews) 5. [Pipedrive](https://www.getapp.com.br/software/90507/pipedrive) — 4.5/5 (3050 reviews) ## Avaliações ### "Easy CRM With other Zoho Software Integration" — 4.0/5 > **Cory** | *18 de setembro de 2018* | Hospitais e Saúde | Taxa de recomendação: 7.0/10 > > **Vantagens**: I like the far reaching functions of the many Zoho softwares that can be integrated together. > > **Desvantagens**: There's some things that aren't as intuitive as something maybe such as Salesforce. ----- ### "Started with a free account, upgraded as my business expanded. Never been happier with the service." — 5.0/5 > **Avaliador Verificado** | *12 de outubro de 2018* | Software | Taxa de recomendação: 10.0/10 > > **Vantagens**: I have been using this service for almost three years now. I love the variety of the apps available at my disposal, i can manage my clients, my team and all of my projects and all of the varying facets that are attached to each, in a compartmentalised way where only the people see what I want them to see, yet all can communicate with ease within various limits. This system has enabled me to manage a multitude of software projects, dev teams and potential and existing clients in a timely manner and with relative ease. The suite of mobile apps also keeps me on track while i'm travelling or otherwise away from keyboard. If anything it keeps me guilty of working too much\! > > **Desvantagens**: There is little to complain about this software as far as my experience goes. I enjoy using it, the interface is user-friendly and well thought out, the experience is generally pleasant with little to few errors that I can recall with around 3 years of usage. There was reportedly a down earlier this year thanks to an autmated mix up with the hosting provider that zoho used, but we never felt so much as a whisper of downtime. I also understand that they swtiched to cloudflare immediately and mitigated the issue. > > I feel that my last few paragraphs have elaborated on this adequalty. ----- ### "Zoho CRM Plus" — 3.0/5 > **Elizabeth** | *26 de novembro de 2018* | Serviços ao consumidor | Taxa de recomendação: 8.0/10 > > **Vantagens**: We have been using Zoho for a little under two years now and I must say, it has really helped a lot with organization. We get tons of calls a day and it make every call so easy to just type in a key word to pull up the account and have their info available so quick. > > **Desvantagens**: Nothing really I can negative about this software. At times it does randomly log me out and says I cant get access but that does not last very long. > > Overall Zoho CRM Plus is great, really look that we have all account info all on one screen and available within secs. ----- ### "Helps To Manage All The Leads" — 4.0/5 > **Diksha** | *31 de janeiro de 2023* | Serviços e tecnologia da informação | Taxa de recomendação: 9.0/10 > > **Vantagens**: I can access information about customers, notes, attachments, contacts, tasks, and emails pertaining to communications, deals, etc. in one location. One of Zoho CRM Plus's top features, SalesIQ aids with live chat and visitor tracking. The email blaster is a great function because it speeds up bulk emailing. > > **Desvantagens**: The only challenging component for us was managing customer tickets because it was time-consuming to create them or ask customers to do so. Previous notes and saved notes cannot be changed. > > For salespeople, Zoho CRM is a really useful tool. Its user interface is quite simple to comprehend. ----- ### "All-in-one Features, Somewhat Inconvenient UI" — 4.0/5 > **Avaliador Verificado** | *9 de março de 2021* | Hospitais e Saúde | Taxa de recomendação: 9.0/10 > > **Vantagens**: The Zoho platform has everything you could ever need to run a business. This is especially critical for smaller organizations or those with a small budget. While there may be better alternatives for specific features, Zoho can provide all of them together at a comparable quality and remove the headache of integrating/managing different platforms. Out of the box, your data is not siloed. > > **Desvantagens**: Zoho's UI, especially for admins, could be designed better for speed/convenience (access/edit settings faster) and for clarity (new users may have unnecessary difficulty navigating the interface). > > In all, Zoho's suite of products is under-priced for its potential. Zoho CRM Plus is a great place to start, but implementing their Zoho One platform (access to all of their applications) represents the biggest bang for your buck. ----- Página: 1 / 4\ Próximo: [Próxima página](https://www.getapp.com.br/software/113643/zoho-crmplus?page=2) ## Links - [Ver em GetApp](https://www.getapp.com.br/software/113643/zoho-crmplus) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados