--- description: Avaliações detalhadas do Telegram com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Telegram com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Telegram - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Comunicação com o Cliente](/directory/1139/customer-communications-management/software) > [Telegram](/software/114023/telegram) # Telegram Canonical: https://www.getapp.com.br/software/114023/telegram Page: 1 / 257\ Próximo: [Next page](https://www.getapp.com.br/software/114023/telegram?page=2) > O Telegram Messenger é uma plataforma de mensagens para dispositivos móveis e desktop baseada na nuvem, compatível com aplicativos nativos nos sistemas e com os dispositivos operacionais mais populares, permitindo que usuários ou grupos de usuários conectem e realizem chamadas de voz, enviem mensagens, multimídia e arquivos de todos os tipos em um serviço criptografado de ponta a ponta. > > Verdict: Rated **4.7/5** by 6403 users. Top-rated for **Probabilidade de recomendação**. ----- ## Quick Stats & Ratings | Metric | Classificação | Detail | | **Geral** | **4.7/5** | 6403 Avaliações | | Praticidade | 4.7/5 | Based on overall reviews | | Suporte ao cliente | 4.3/5 | Based on overall reviews | | Relação qualidade/preço | 4.6/5 | Based on overall reviews | | Recursos | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Telegram Messenger ## Commercial Context - **Modelo de preços**: (Free version available) - **Target Audience**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000 - **Deployment & Platforms**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, coreano, espanhol, holandês, inglês, italiano, português, árabe - **Available Countries**: Emirados Árabes Unidos, Reino Unido ## Recursos - API - Alertas/notificações - Armazenamento de dados seguros - Armazenamento de documentos - Arrastar e soltar - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - Chamadas de áudio - Compartilhamento de arquivos - Compartilhamento de tela - Comunicados por lote - Comunicados sob demanda - Comunicação multicanal - Conferências - Discussions/Forums - Ferramentas de colaboração - Gerenciamento de contatos - Gestão de projetos - Lembretes - Mensagens em grupo ## Integrations (2 total) - Instagram - WhatsApp ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Bate-papo ## Category - [Software de Gestão de Comunicação com o Cliente](https://www.getapp.com.br/directory/1139/customer-communications-management/software) ## Categorias relacionadas - [Software de Gestão de Comunicação com o Cliente](https://www.getapp.com.br/directory/1139/customer-communications-management/software) - [Software de Comunicação de Equipe](https://www.getapp.com.br/directory/1257/team-communication/software) - [Software de Mensagem Instantânea e Chat](https://www.getapp.com.br/directory/320/instant-messaging-chat/software) ## Alternativas 1. [Microsoft Teams](https://www.getapp.com.br/software/105615/microsoft-teams) — 4.5/5 (10884 reviews) 2. [Slack](https://www.getapp.com.br/software/91563/slack) — 4.7/5 (24017 reviews) 3. [Google Workspace](https://www.getapp.com.br/software/90761/google-apps-for-business) — 4.7/5 (17431 reviews) 4. [Google Chat](https://www.getapp.com.br/software/132791/chat) — 4.5/5 (2378 reviews) 5. [Google Meet](https://www.getapp.com.br/software/121823/google-hangouts) — 4.5/5 (12061 reviews) ## Avaliações ### "Faster messaging app with heavy file sharing" — 4.0/5 > **Nishant** | *2 de maio de 2025* | Serviços financeiros | Recommendation rating: 9.0/10 > > **Vantagens**: - Good simple and clean messaging app - Excellent tool for sharing big files as big as 2GB - Cloud storage of files - The channels or groups su - Good simple and clean messaging app - Excellent tool for sharing big files as big as 2GB - Cloud storage of files - The channels or groups supports massive group size capacity, giving wider reach - Offers web and app support - Ads free platform with no spamming suports massive group size capacity, giving wider reach - Offers web and app support - Ads free platform with no spamming > > **Desvantagens**: - Issues around fair usage - having content which is not appropriate for the users or violating copyright - Storage of user data on proprietary servers leading questions around privacy - Regular chats does not have end to end encryption - Not a preferred app for private communication - Lacks the benefits of building eco-system, as it doesn't offer wider range of benefits except messaging and file sharing > > Overall its a good tool with great benefits like clean messaging, large file sharing and massive communities members channels but clouded with privacy and fair usage issues. ----- ### "Friends, Fun, Roleplay, Sharing IMG/VID/ETC, everything you can imagine\<3" — 4.0/5 > **Joonas** | *26 de novembro de 2025* | Serviços e tecnologia da informação | Recommendation rating: 8.0/10 > > **Vantagens**: Easy to install ad user. Lots of pricary options even though they are kinda behind premium accounts. > > **Desvantagens**: Some weird desicions e.g. support of multiple platforms (linux can be makde fokm but I dunno how safe it is.) It feels also kinda risk to store al the data on the servers. Would be nice yo have more control over content visibility and maybe even p2p option forsharinh some files that are not looked good for normally. Bots should also have somekinda indikacator so you woud instanly know if it is a bot or not. Also would be nice to have verified accounts without 3rd party tricks. (not mandatory ofc.) But somwthing is could be good. More lang options. Its been going better, but you still dont talk e.g. Finnish with other people. Maybe lots of things more, but I need to go to sleep. SIncerely yours, Joonas. One thing still: Bring the finnish language to it and make the dating sites legit instead of farming cash from stupid people. I love TG\! > > One of my fav app nowadays. (I used to irc.) but now its kinda semianonymous service, that gathers similar minded people together and provides some not-so-vanilla-content as well for thouse you like it. Oneof the best anynomous places to meet new people. ----- ### "Telegram is OK for casual use but use other alternatives" — 3.0/5 > **Absana** | *3 de janeiro de 2026* | Serviços e tecnologia da informação | Recommendation rating: 4.0/10 > > **Vantagens**: With telegram you can send large files(2GB), create MASSIVE groups/channels, and utilize custom bots for automation. Overall, the app is fast even with slower internet connections and supports multiplatform access, from phones to desktops. Furthermore, you also have a good amount of freedom to customize the app's appearance, including themes and backgrounds. > > **Desvantagens**: Telegram as security concerns charts are not end-to-end encrypted while they can be turned on in one-to-one chats. Furthermore, the platform is also a hotbed for scammers, fake accounts and misinformation since there is no hands on moderation like other apps. Customer support is also practically non-existent and takes long times. The apps interface is not accessible to some users, and some features are only accessible for Telegram Premium (which was added in 2022). > > Overall, Telegram is a powerful communication platform. It has the ability to bring large amounts of people together and has some great features. However, the lack of moderation and customer support can cause a lot of issues. I recommend other apps that have better support and security then Telegram, still if telegram is the best option, use with caution. ----- ### "My TG Expertise" — 5.0/5 > **Boaz** | *11 de julho de 2025* | Hotelaria | Recommendation rating: 10.0/10 > > **Vantagens**: Telegram is one of the influential instant messaging and file sharing programs. With Telegram, I am able to join “Chef” channels for free where I gain ideas from other cultures. My Hotel has more than two channels on TG where employees mingles and share documents seamlessly from anywhere > > **Desvantagens**: I do not have any issue with Telegram. I give it more kudos since it does not allow me to join channels that has explicit contents on my iPhone, hope they do that to Android devices too. ----- ### "Great messenger for business purposes" — 5.0/5 > **Purachet** | *8 de novembro de 2025* | Hotelaria | Recommendation rating: 10.0/10 > > **Vantagens**: Small fast messengers that supports every platform, has groups \& bots and encrypted messaging. Basically everything you want from a business messenger > > **Desvantagens**: Export chats option is hidden on the main applications and available only in Telegram web version, maybe temporarily? ----- Page: 1 / 257\ Próximo: [Next page](https://www.getapp.com.br/software/114023/telegram?page=2) ## Links - [View on GetApp](https://www.getapp.com.br/software/114023/telegram) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data