--- description: Avaliações detalhadas do Telegram com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o Telegram com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Telegram - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Gestão de Comunicação com o Cliente](/directory/1139/customer-communications-management/software) > [Telegram](/software/114023/telegram) # Telegram Canonical: https://www.getapp.com.br/software/114023/telegram Página: 1 / 259\ Próximo: [Próxima página](https://www.getapp.com.br/software/114023/telegram?page=2) > O Telegram Messenger é uma plataforma de mensagens para dispositivos móveis e desktop baseada na nuvem, compatível com aplicativos nativos nos sistemas e com os dispositivos operacionais mais populares, permitindo que usuários ou grupos de usuários conectem e realizem chamadas de voz, enviem mensagens, multimídia e arquivos de todos os tipos em um serviço criptografado de ponta a ponta. > > Conclusão: 6433 usuários atribuíram a nota **4.7/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.7/5** | 6433 Avaliações | | Praticidade | 4.7/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.3/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.7/5 | Com base em avaliações gerais | | Recursos | 4.6/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: Telegram Messenger ## Contexto comercial - **Modelo de preços**: (Versão gratuita disponível) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Linux (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: alemão, coreano, espanhol, holandês, inglês, italiano, português, árabe - **Países disponíveis**: Emirados Árabes Unidos, Reino Unido ## Recursos - API - Alertas/notificações - Armazenamento de dados seguros - Armazenamento de documentos - Arrastar e soltar - Bate-papo em tempo real - Bate-papo/Mensagens instantâneas - Chamadas de áudio - Compartilhamento de arquivos - Compartilhamento de tela - Comunicados por lote - Comunicados sob demanda - Comunicação multicanal - Conferências - Discussions/Forums - Ferramentas de colaboração - Gerenciamento de contatos - Gestão de projetos - Lembretes - Mensagens em grupo ## Integrações (2 no total) - Instagram - WhatsApp ## Opções de suporte - Email/Help Desk - FAQs/Fórum - Bate-papo ## Category - [Software de Gestão de Comunicação com o Cliente](https://www.getapp.com.br/directory/1139/customer-communications-management/software) ## Categorias relacionadas - [Software de Gestão de Comunicação com o Cliente](https://www.getapp.com.br/directory/1139/customer-communications-management/software) - [Software de Comunicação de Equipe](https://www.getapp.com.br/directory/1257/team-communication/software) - [Software de Mensagem Instantânea e Chat](https://www.getapp.com.br/directory/320/instant-messaging-chat/software) ## Alternativas 1. [Microsoft Teams](https://www.getapp.com.br/software/105615/microsoft-teams) — 4.5/5 (11134 reviews) 2. [Slack](https://www.getapp.com.br/software/91563/slack) — 4.7/5 (24185 reviews) 3. [Google Workspace](https://www.getapp.com.br/software/90761/google-apps-for-business) — 4.7/5 (17674 reviews) 4. [Google Chat](https://www.getapp.com.br/software/132791/chat) — 4.5/5 (2393 reviews) 5. [Google Meet](https://www.getapp.com.br/software/121823/google-hangouts) — 4.5/5 (12164 reviews) ## Avaliações ### "Telegram in 2025: Pros, Cons, and Overall User Experience" — 5.0/5 > **ENDURANCE** | *1 de dezembro de 2025* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10 > > **Vantagens**: Privacy and security comes first of course. The UI is great and sharing files is awesome in telegram. Lot's of channels to join. Haven't come across any bugs or issue. > > **Desvantagens**: Though I enjoy the many features provided by telegram, but at times it gets overwhelming. And I'd like to be able to find different based on my.interest, I can only join channel telegram let's me see when I search, which is not very good. Sometimes my app lags too. Sometimes my account gets blocked from sending messages to new friends I make online, then I've to text customer support to help me get it fixed. The bot spamming and fake accounts is something that needs working on, cause when I'm in groups chatting with friends, I see a lot of spam messages. Lastly telegram is hub for fake news and misinformation, so I'd advice anyone to be careful > > I really enjoy using telegram, and it's the application I use most in my phone. I use for news, chat with friends, and a lot more. Telegram premium is worth the money, I get a lot of new features which is really really nice. Overall telegram is my.go to app for anything social and communication. ----- ### "Make your chatting more fun with Telegram." — 5.0/5 > **Yatra** | *13 de fevereiro de 2026* | Varejistas | Taxa de recomendação: 10.0/10 > > **Vantagens**: Telegram is a really good app and it is very easy to use. There are many fun GIFs and stickers that makes chatting more fun and interesting. It is almost free and the quality of messages, shared photos and videos is unmatchable. Group chatting and team communication is very easy through telegram. > > **Desvantagens**: Everything about telegram is okay. I do not have anything negative about it. I never used customer support and never faced any bugs or issues. > > My overall experience with telegram has been fantastic. This app is easy to function and the quality is superb. I have been using telegram from a long time and always used to send photos and videos through it to my friends. I love using telegram and it fun to text using this app. ----- ### "Telegram is OK for casual use but use other alternatives" — 3.0/5 > **Absana** | *3 de janeiro de 2026* | Serviços e tecnologia da informação | Taxa de recomendação: 4.0/10 > > **Vantagens**: With telegram you can send large files(2GB), create MASSIVE groups/channels, and utilize custom bots for automation. Overall, the app is fast even with slower internet connections and supports multiplatform access, from phones to desktops. Furthermore, you also have a good amount of freedom to customize the app's appearance, including themes and backgrounds. > > **Desvantagens**: Telegram as security concerns charts are not end-to-end encrypted while they can be turned on in one-to-one chats. Furthermore, the platform is also a hotbed for scammers, fake accounts and misinformation since there is no hands on moderation like other apps. Customer support is also practically non-existent and takes long times. The apps interface is not accessible to some users, and some features are only accessible for Telegram Premium (which was added in 2022). > > Overall, Telegram is a powerful communication platform. It has the ability to bring large amounts of people together and has some great features. However, the lack of moderation and customer support can cause a lot of issues. I recommend other apps that have better support and security then Telegram, still if telegram is the best option, use with caution. ----- ### "Easy to Manage Conversations" — 5.0/5 > **Jamie** | *9 de junho de 2026* | Gestão da educação | Taxa de recomendação: 10.0/10 > > **Vantagens**: Telegram offers a powerful solution. It is always easy to find messages or important information again, even with a large volume of conversations. Its groups are very important. > > **Desvantagens**: On the other hand, the accumulation of groups, channels, and chats can make navigation more complicated if no organization is put in place. But it is very easy to archive others for better organization. ----- ### "Overall a secure and easy to use messaging app" — 5.0/5 > **Breanna** | *18 de dezembro de 2025* | Saúde, bem-estar e condicionamento físico | Taxa de recomendação: 9.0/10 > > **Vantagens**: It's free to use, never had a need for customer support. It's very simple and fun to use with many options for expressing oneself through messaging. Great for professional team communication because it's encrypted.. Never encountered any bugs or issues. Great for assigning tasks and productivity. > > **Desvantagens**: Mostly just that random people are always adding you and spamming you, but it's easy to flag and report and delete. > > It's been great for chatting with the other team members and its just nice to have a dedicated app for this at work. ----- Página: 1 / 259\ Próximo: [Próxima página](https://www.getapp.com.br/software/114023/telegram?page=2) ## Links - [Ver em GetApp](https://www.getapp.com.br/software/114023/telegram) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados