--- description: Avaliações detalhadas do tawk.to com base nos recursos, preços, facilidade de utilização e classificações. Veja rapidamente as vantagens e desvantagens. Compare o tawk.to com produtos similares. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: tawk.to - Avaliações, preços e classificações | GetApp Brasil 2026 --- Breadcrumb: [Home](/) > [Software de Chat ao Vivo](/directory/561/live-chat/software) > [tawk.to](/software/119563/tawk-to) # tawk.to Canonical: https://www.getapp.com.br/software/119563/tawk-to Página: 1 / 15\ Próximo: [Próxima página](https://www.getapp.com.br/software/119563/tawk-to?page=2) > O tawk.to é uma solução de bate-papo e mensagem ao vivo, baseada na nuvem, projetada para ajudar empresas de todos os portes a manter contato com os clientes por meio de um aplicativo ou site para dispositivos móveis. A plataforma permite que os usuários visualizem o histórico de bate-papo e a análise de desempenho e monitorem a comunicação do cliente por meio de páginas personalizáveis. > > Conclusão: 343 usuários atribuíram a nota **4.6/5**. Melhor classificado para **Probabilidade de recomendação**. ----- ## Estatísticas e notas | Métrica | Classificação | Detalhes | | **Geral** | **4.6/5** | 343 Avaliações | | Praticidade | 4.6/5 | Com base em avaliações gerais | | Suporte ao cliente | 4.3/5 | Com base em avaliações gerais | | Relação qualidade/preço | 4.6/5 | Com base em avaliações gerais | | Recursos | 4.4/5 | Com base em avaliações gerais | | Porcentagem de recomendação | 90% | (9/10 Probabilidade de recomendação) | ## Sobre o fornecedor - **Empresa**: tawk.to - **Localização**: Las Vegas, EUA - **Fundada**: 2012 ## Contexto comercial - **Preço inicial**: US$ 0,00 - **Modelo de preços**: (Versão gratuita disponível) (Teste grátis) - **Público-alvo**: Profissional autônomo, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Implantação e plataformas**: Nuvem, SaaS, baseado na web, Mac (desktop), Windows (desktop), Android (celular), iPhone (celular), iPad (tablet) - **Idiomas**: inglês - **Países disponíveis**: Alemanha, Austrália, Brasil, Canadá, China, Estados Unidos, Japão, México, Índia ## Recursos - API - Acesso para Celular - Autoresponders - Bate-papo com o consumidor em tempo real - Bate-papo proativo - Bate-papo/Mensagens instantâneas - CRM - Compartilhamento de arquivos - Compartilhamento de tela - Comunicação multicanal - Formulário offline - Gerenciamento de tickets de suporte - Histórico de transcrições/chat - Imagem de marca personalizável - Painel de atividades - Real-Time Analytics - Real-Time Monitoring - Real-Time Notifications - Relatórios e análise de dados - Respostas predeterminadas ## Integrações (14 no total) - Adobe Commerce - BigCommerce - Cayzu - Cloudflare - Drupal - Google Ads - Joomla - OpenCart - PrestaShop - Shopify - Squarespace - Weebly - WordPress - Zen Cart ## Opções de suporte - Email/Help Desk - Base de conhecimento - Suporte por telefone - Assistência 24/7 - Bate-papo ## Category - [Software de Chat ao Vivo](https://www.getapp.com.br/directory/561/live-chat/software) ## Alternativas 1. [Zendesk Suite](https://www.getapp.com.br/software/9448/zendesk) — 4.4/5 (4079 reviews) 2. [WhatsApp](https://www.getapp.com.br/software/2035411/whatsapp) — 4.7/5 (16359 reviews) 3. [Slack](https://www.getapp.com.br/software/91563/slack) — 4.7/5 (24103 reviews) 4. [LiveChat](https://www.getapp.com.br/software/8385/livechat) — 4.6/5 (1723 reviews) 5. [LiveAgent](https://www.getapp.com.br/software/91301/liveagent) — 4.7/5 (1781 reviews) ## Avaliações ### "A good option to offer a chat support service" — 4.0/5 > **Alberto** | *21 de agosto de 2023* | E-Learning | Taxa de recomendação: 8.0/10 > > **Vantagens**: You can start with the free plan. It is easy to configure and manage. You can integrate it with other tools. > > **Desvantagens**: Sometimes we had a lag with the chat session but I think it was because we were using a free plan. > > We can offer a chat support service for our start up. We have more than one hundred users and we have 3 or 4 daily chat sessions with users. We can answer quickly. Also we are saving money because we are using a free plan. We have integrated this tawt.to into our web page and into our e-learning platform. ----- ### "The best free chat option to integrate with your website" — 5.0/5 > **Antonio** | *10 de fevereiro de 2021* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10 > > **Vantagens**: Tawk.to promised to be free forever, and they kept their promise. I used them on and off for projects for the last 6 years and every time they delivered an even more polished product with tons of options that would satisfy anyone. > > **Desvantagens**: I can't think of anything I dislike or think tawk.to has to improve. It is easy to use and extremely simple to integrate to your existing website. > > I started using tawk.to as my go to solution for all the clients that needed a chat system. I used it first for an Icelandic tourist company that suddenly had many new visits on their website. Tawk.to actually increased conversion tenfold. Later I used it in a myriad of projects, in Iceland and Croatia, and they all had increased revenue just by providing a chat box on their website. Of course, the wonderful people answering all the questions also had to do with the success of the cases, but I still believe that tawk.to's beautiful design and easy to use interface are the champions of the story. ----- ### "Most lightweight chatbot with connection issue" — 2.0/5 > **Shankha** | *29 de julho de 2022* | Serviços e tecnologia da informação | Taxa de recomendação: 4.0/10 > > **Vantagens**: Most lightweight chatbot for websites and apps, loaded with so many features for free. So many things like visitors page views, location is tracked for free. which is not available in most of the chatbot. > > **Desvantagens**: Suppose I am chatting with someone over the tawk.to, now if I switch to other tabs and wait for few minutes and comeback to tawk chatbox, it gets disconnected. and the chat gets end, this is a biggest issue. ----- ### "Impressive and free" — 5.0/5 > **Boris** | *11 de março de 2021* | Serviços e tecnologia da informação | Taxa de recomendação: 10.0/10 > > **Vantagens**: Tawk.to has all the features of a fully paid software while being completely free. They allow for easy integration into any kind of a website and offer a fully fleshed out experience on par with any other paid-for solution. > > **Desvantagens**: Sometimes, we had issues with notifications not popping up properly, and our clients missed a chat or two because of that, but it seems that issue was fixed recently. > > We use tawk.to as our main recommendation to clients who need a good chat system for their website. The customization options are great, the implementation is easy, and it is all free. We have successfully doubled customer conversions on some of our projects just using tawk.to and their beautiful chat popup. Our clients like the ability to track the customers actions on the website - it is easy to upsell once you know how the visitors were browsing your website, and it is much easier to answer questions about products when you know where the visitor is from and which product page they are on right now. All in all, a very useful tool I can very highly recommend\! ----- ### "Almost Instant Live Chat" — 5.0/5 > **Anthony** | *9 de dezembro de 2021* | Design | Taxa de recomendação: 10.0/10 > > **Vantagens**: I used this software on a clients WordPress website and was able to almost instantly setup a live chat feature for them. The beauty of Tawk.to compared to others is it's completely free for the features you really need. Of course they have their upsells like any other company such as hiring agents to work for you company, remove branding, etc. But for an out of the box solution that works well you just can't go wrong with using this software. > > **Desvantagens**: The only thing I always dislike about any software is the branding that comes along with it. However, with it being a live chat module it's not super noticeable since it's just in small print at the bottom of the chat module. ----- Página: 1 / 15\ Próximo: [Próxima página](https://www.getapp.com.br/software/119563/tawk-to?page=2) ## Links - [Ver em GetApp](https://www.getapp.com.br/software/119563/tawk-to) ## Esta página está disponível nos seguintes idiomas | Localidade | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dados estruturados